I have never been to his location but I had to write a review today. I have called them a few…read moretimes with computer issues and he has troubleshooted my problems over the phone and providing free solutions! I feel kind of guilty but he is the go to guy if I ever need any repairs in the future!

After that "security update" from hell, my touch screen stopped working…read more I took the machine in and they had it done the same day. Nice people and fair prices.

I think his knowledge of computers is a bit...out of date. I…read morewas told that my 2-year old top-end gaming machine must be "over 10 years old cause of your Windows OS." I have Vista, which granted is an older version of Windows, but the machine was purchased 2nd hand. After attempting to explain this several times and being talked over and told, essentially, that I didn't know what I was talking about, I moved on. There may not be many computer experts (outside of the "Geek Squad" which is overpriced and I won't use), but there are people more in touch than BearComp.

recently with the release of windows 10 some updates have been shown to cause a severe compromise…read moreon user privacy. Bearcomp sent me a copy of the document issued by a computer security company recommending that I delete one of the updates that is supposed to be a precurser to downloading windows 10. What microsoft did not say when it issued the update was that this compromise of user personal security was a big part of the update, and if many of us had known beforehand, we would have elected to avoid the update. Thanks to my relationship with bearcomp I received complete instructions to remove the potentially harmfu update from my windows 7 pro, 64 bit. Thanks to Bearcomp for being on the ball and advising me of this important information and how to deal with it.

My family has been coming here for years. We have bought all of our computers and laptops from…read moreLewis computers as well as had them serviced here. The prices are so affordable and the technicians are so helpful. If you are looking for a new computer or services I'd recommend this place first.

The next day service was great! My laptop is working smoothly, and I'm a very happy customer…read more Thank you!

me some good advice helped explain what I was signing and what I wanted very great people to work…read morewith. I understood what they were telling me and if I didn't, they would answer me and it was a lot cheaper than going to a lawyer.

The employees of this office are very unreliable and hide a lot of information. I was told that I…read morewould be getting my corporation done including all of the information in one place. I constantly felt like I was doing all the work by myself even when I had paid them to do the service. I feel like I have to jump through hoops because they did not offer me the help I deserved or paid for. They did not give me the EIN number Which was supposed to be part of what I paid for. If I were you I'd go to a different office or place to get your corporation done. $750 down the toilet

I had bought a used gaming laptop recently and noticed that it would overheat. Turns out the CPU…read morewas burned and on top of that, the interior of the laptop was caked in grime. Safe to say, I got ripped off. Raul, the computer tech, identified the problem and showed me the damage.

Raul made time for my hard drive upgrade right away. He offered fast turnaround, with the…read morereplacement SSD installed and my iMac ready for pickup in a single day. Unfortunately, in the course of opening up the iMac --which requires removing the glass with a pry tool -- the Apple was nearly sliced (see photo). I won't lie: I was mortified by the damage but also felt bad for Raul since clearly this is not easy news to break to a first-time customer. (I found AV Computer Repair on Yelp.) However, upon plugging in the computer the next day I found that the microphone was not working. According to Google, this is a possible "complication" of upgrades to an iMac. Upon taking the computer back to Raul, it was discovered that the kit I provided to Raul for the original work included display adhesive that wasn't pre-cut for the microphone on the 2017 iMac. (Most iMacs have the mic located near the iSight camera at the top, whereas this model and a handful of others locate it at the bottom of the display.) So it would appear to be that the company I bought the kit from sent the wrong adhesive and Raul didn't catch that it ran over top the mic. I was terribly nervous to take the iMac back for the mic repair because prying off the display on iMacs that use adhesive strips is risky. (Pry too hard and the glass will crack, at a cost of ~$500 cost to replace a 5K Retina display.) Raul took his time to open up the iMac and to remove the old adhesive to ensure cohesion (another risk is failure to prep the surface for new adhesive strips can mean the display falling off and breaking at a later date since the only thing holding it is tape). In the past I have done my own upgrades on Macs that are easier to get into (some are easier to work on because the glass is held on by magnetic clips, not adhesive). But in this case, neither myself nor my spouse wanted to chance this type of work. (My spouse actually works in IT but we needed someone who is comfortable repairing broken phones or tablets, in the knowledge that opening this iMac up would be more akin to getting into a phone or a tablet than your average desktop computer.) Although I was initially unhappy with the cosmetic damage and then the discovery that my mic didn't work, I count my lucky stars that everything is back together and there is no screen damage (main fear going into this job). Of all the possible accidents that could have occurred with the 2x task of opening this 2017 iMac up, cosmetic damage was by far not the worst outcome. In closing, I appreciate that Raul stuck with this and made things right. As a result, I am updating my review from two stars to four.

Super genuine guy and did exactly as he said he would. Steve the owner as well as the IT guy,…read moreextremely educated and will solve any problem you throw at him. Even better than the service is the price which by no means was expensive. Always finishes the job on the agreed upon date. Steve is really patient and will take his time to break down the problem into bite size pieces to comprehend fully. All around great service, will definitely be returning.

Steve, the owner and IT guy for Geek to the Rescue was on time, professional; and only $75 for the…read morehour! He knew what the problem was, fixed and only billed me for an hour even though he was here for an hour and 15 minutes. And he was was well below what other IT computer repair guys usually charge. He hooked me up with a new anti virus and explained why the problem happened and how to prevent it in the future... hopefully my computer wont crash but will use Geek to the Rescue if it does.

My son messed up my computer which contained very important information in it . The computer i run…read moremy business totally crushed . I had all the important data in there that was needed by Monday morning for a very important meeting. After looking for few places this was the only place open until late . ( and this was Sunday Night ) . I called the place the guy offered to come pick up the computer and dropp it back to me . I never seen such an amazing service . His prices will make your eyes glow . Very affordable very polite and great service . Thank you Mr. Mike for helping me out . I will be back soon (eventually my son will get his hands on the computer again )

Do not use this service. He placed a counterfeit MS office app on my computer. Microsoft…read morecontacted me and advised me that I needed the activation key. He did not provide. Told me it was not his problem m. Now MS office does not work at all. I called and text him over 20 times before he responded.

Dave has been doing our phone and security cameras for 20…read moreyears. Dave always is honest and fair. i recommend dave to any business that needs this service. Sal Owner Westside Collision Ctr

Our business had a hard time setting up our voicemail and we could not find any other company that…read morewas familiar with our system. Dave came out and was determined to get it fixed. It took him longer than expected but he still charged us the price he quoted us up front! Terrific service!