I had bought a used gaming laptop recently and noticed that it would overheat. Turns out the CPU…read morewas burned and on top of that, the interior of the laptop was caked in grime. Safe to say, I got ripped off. Raul, the computer tech, identified the problem and showed me the damage.

Raul made time for my hard drive upgrade right away. He offered fast turnaround, with the…read morereplacement SSD installed and my iMac ready for pickup in a single day. Unfortunately, in the course of opening up the iMac --which requires removing the glass with a pry tool -- the Apple was nearly sliced (see photo). I won't lie: I was mortified by the damage but also felt bad for Raul since clearly this is not easy news to break to a first-time customer. (I found AV Computer Repair on Yelp.) However, upon plugging in the computer the next day I found that the microphone was not working. According to Google, this is a possible "complication" of upgrades to an iMac. Upon taking the computer back to Raul, it was discovered that the kit I provided to Raul for the original work included display adhesive that wasn't pre-cut for the microphone on the 2017 iMac. (Most iMacs have the mic located near the iSight camera at the top, whereas this model and a handful of others locate it at the bottom of the display.) So it would appear to be that the company I bought the kit from sent the wrong adhesive and Raul didn't catch that it ran over top the mic. I was terribly nervous to take the iMac back for the mic repair because prying off the display on iMacs that use adhesive strips is risky. (Pry too hard and the glass will crack, at a cost of ~$500 cost to replace a 5K Retina display.) Raul took his time to open up the iMac and to remove the old adhesive to ensure cohesion (another risk is failure to prep the surface for new adhesive strips can mean the display falling off and breaking at a later date since the only thing holding it is tape). In the past I have done my own upgrades on Macs that are easier to get into (some are easier to work on because the glass is held on by magnetic clips, not adhesive). But in this case, neither myself nor my spouse wanted to chance this type of work. (My spouse actually works in IT but we needed someone who is comfortable repairing broken phones or tablets, in the knowledge that opening this iMac up would be more akin to getting into a phone or a tablet than your average desktop computer.) Although I was initially unhappy with the cosmetic damage and then the discovery that my mic didn't work, I count my lucky stars that everything is back together and there is no screen damage (main fear going into this job). Of all the possible accidents that could have occurred with the 2x task of opening this 2017 iMac up, cosmetic damage was by far not the worst outcome. In closing, I appreciate that Raul stuck with this and made things right. As a result, I am updating my review from two stars to four.

Yesterday, Ted, from Complete Computer Care, came to my mom's house to fix her computers issues…read more(there were quite a few!). It took him 2 hours but he eventually got my mom's computer up and running again.

I PROMISE that anyone who needs their computer serviced, you MUST use Complete Computer Care! You…read morewon't be disappointed. Mike, don't remember his last name, (long hair and glasses), is AMAZING! He's my computer sensei! I'm sure anyone who works there knows their stuff. Excellent customer service. Very fair pricing. It's definitely NOT Geek Squad!

My family has been coming here for years. We have bought all of our computers and laptops from…read moreLewis computers as well as had them serviced here. The prices are so affordable and the technicians are so helpful. If you are looking for a new computer or services I'd recommend this place first.

The next day service was great! My laptop is working smoothly, and I'm a very happy customer…read more Thank you!

Happy to have had my desktop pc issue repaired here. Very knowledgeable, helpful and honest…read more Price was fair and appreciate their thoroughness in getting me operational again.

Great service from a knowledgeable expert! They were very fair on the pricing working in 2 of my…read moreIPads

They were super nice and fixed my bf's phone with no issues :) I 100% recommend them if your phone…read moreis having problems !!

My phone wasn't charging, so I brought it in to be checked. The technician found that the charging…read moreport was just dirty, cleaned it in a few minutes, and fixed the issue. When I asked how much I owed, he said there was no charge. I was very impressed by his honesty and professionalism. My dad recommended him, and he turned out to be a truly trustworthy and ethical technician.

My son messed up my computer which contained very important information in it . The computer i run…read moremy business totally crushed . I had all the important data in there that was needed by Monday morning for a very important meeting. After looking for few places this was the only place open until late . ( and this was Sunday Night ) . I called the place the guy offered to come pick up the computer and dropp it back to me . I never seen such an amazing service . His prices will make your eyes glow . Very affordable very polite and great service . Thank you Mr. Mike for helping me out . I will be back soon (eventually my son will get his hands on the computer again )

Do not use this service. He placed a counterfeit MS office app on my computer. Microsoft…read morecontacted me and advised me that I needed the activation key. He did not provide. Told me it was not his problem m. Now MS office does not work at all. I called and text him over 20 times before he responded.

Very transparent and great customer service!! 5 star service. Fixed my PS5 the same day and even…read moreexplain the terrible job that was completed prior to visiting Tech Surgeon Av!

Professional, friendly and fast service! They offered me great advice that saved me a lot of…read moreheadache and more importantly a lot of money on my trade in value!

Super genuine guy and did exactly as he said he would. Steve the owner as well as the IT guy,…read moreextremely educated and will solve any problem you throw at him. Even better than the service is the price which by no means was expensive. Always finishes the job on the agreed upon date. Steve is really patient and will take his time to break down the problem into bite size pieces to comprehend fully. All around great service, will definitely be returning.

Steve, the owner and IT guy for Geek to the Rescue was on time, professional; and only $75 for the…read morehour! He knew what the problem was, fixed and only billed me for an hour even though he was here for an hour and 15 minutes. And he was was well below what other IT computer repair guys usually charge. He hooked me up with a new anti virus and explained why the problem happened and how to prevent it in the future... hopefully my computer wont crash but will use Geek to the Rescue if it does.