I rarely leave bad reviews, but this experience absolutely deserves one…read more On January 23, 2026, I was stopped in Walmart by a third-party Spectrum rep who convinced me to switch from Verizon Home Internet and port over four mobile lines, promising major savings. He even warned me not to listen to the Spectrum store reps. I didn't listen--and that was a mistake. After waiting three hours at the Spectrum store, the in-store rep told me the third-party rep "screwed everything up" and said he would fix it. I entered around 3 PM and was the last person to leave at closing. I went home with equipment that didn't work. The next day, nothing worked. I returned to the store and waited another 3.5 hours, only to be told I was still tied to Verizon Home Internet. After more failed attempts at home, I learned the "new" equipment I was given was assigned to another customer's account. As of February 9th, this was STILL not fully resolved. It took three tech visits to finally get internet and cable working. One tech spent over three hours at my home and was openly frustrated with Spectrum's own support. The mobile service has been just as bad. Only yesterday did my two iPhone lines finally work properly. Today, I was told the buyout promotion would only be $222 due to a "technicality" on a Verizon bill. They claimed one line only had three payments, ignoring the fact that the LINE is four years old and the phone was a replacement. The employees tried, but Spectrum's systems are broken. Spectrum Internet is solid. Spectrum Mobile is misleading and not worth the headache. DO NOT SIGN UP.

Workers don't know much about the cell phones. Service is not good. Price is ok. Lines can be long.read more

Just got our internet set up today by Rashad! He was so friendly and helpful. I have never had…read moresomeone in my house that was so respectful and polite! He knocked every single time before re-entering and explained everything before starting. He was very patient and made it a quick and easy experience. Definitely a 10/10 experience, thank you Rashad! Internet appears to be working and fast as well.

This service was a disappointment from the late installation through the service. They promised a…read morepaper bill and they only sent one after a phone call every month. It costs five dollars a month for the bill and they still could not manage to send it. The final straw was they made it impossible to talk to a live person about problems and my issue was not on the menu for automated calling. Even the chat feature on line was not available without a $40 dollar per month membership fee.

Our next door neighbor uses them with satisfaction. We have been trying to reach them by phone and…read moreemail for several weeks. Wish we had good contact information.

We have had av radionet for 15 years. Eric came by today and figured out my problem. It was not…read moreassociated to the them exactly. He offered to help with my issue. I am so happy that they are here in LLano

Here we go again with spectrum not working again on Feb. 25 2026 since 6:00 am til 8:00 cable going…read morein and out and freezing up again ‍ Spectrum needs to improve better Service with our cable .

The worst Customer service associate…read more I stopped there to add mobile lines Susan Riddle helped me first she told me no worries when u leave I will give you all your lines working . After I signed all the documents she told me are u ready to go I said why do I need my new lines working . She changed and said NOOO you need to wait or call customer service to activate your phones lines . Well I left I called 5 o 6 times customer service also terrible service. Few day later I stop at this store . Ari customer service associate helped me . With a completely bad attitude looks like I owe him something or asking for something free . Making short all of this I don't know why spectrum hired this kind of person. Now I understand why this store got bad reviews

I love David AV Installations!. I was looking for someone…read moreto mount my TV above the fireplace and David came over with the fair quote and honest work . Since then, he has done several projects for Me and we have another three projects lined up.. his pricing is fair and his work ethic is extremely strong. I would not go anywhere else for electrical work TV mounting installation, dishwasher and island stove, top hood install. David is really the best at what he does

Great experience with this company. The cameras were installed quickly and he arrived exactly when…read morehe said he would. One of the cameras turned out to be defective from the manufacturer, but he handled it immediately and came back within four days to replace it. Very professional, responsive, and easy to work with. It's nice to find someone who stands behind their work. I'd definitely recommend him for security camera installation.

Attention Hughesnet customers: You have a say in in who shows up at your home.. After beings strung…read morealong for two days by the assigned installer, hubby and I insisted on a different company for our repair. We were lucky enough to get DCS on our job. The job was done well and earlier than expected. Thank you Vicky! You have excellent communication skills. Thank you Pete! You did a wonderful job. Hey readers! Save yourself a HUGE headache and just ask for DCS outright.

We needed to have our Hughesnet satellite dish moved and aligned during the Thanksgiving holiday…read moreweekend because we moved our RV. Vicky, of DCS Satellite & Security, worked with us and accommodated our needs and schedule during a very busy holiday weekend. The tech who did the work for us was excellent and was very understanding when he had to return for a second visit due to our personal difficulties that day and to no fault of his or DCS's. I would recommend DCS Satellite & Security to anyone who needed their expertise. Their professionalism, courteousness, expertise, and customer service is tops!

Enique was stellar rep. Very professional, patienct, answered my questions thoroughly and easy to…read moreunderstand. I would recommend him at AT&T to any customer that comes into the store. Much thx Enique much thx for the professional service. You deserves a raise. 10 star rating.

Went in to look for a watch for my wife. We immediately was greeted by a young man named Dom. He…read morewas a pro all of the way. His patience was stellar. He definitely deserved his five star review. He took his time, which we appreciated, as some people have very little patience for older people. Long story short; he was great!