I called as instructed by Dani W there is no discount for my service at this time. My bill is over…read more200.00 a hardship living on a fixed income.

Direct TV has no zero loyalty with their longer customers. they will put you on hold for a longgg…read moretime just to transfer you to another dept and another 30-45 minutes wait. They will increase your monthly bill without notification, and they answer is the promotions has expired.

We've been with Race since they first offered service in our development (Alpine Forest Park,…read moreTehachapi). I had been watching them for two years at that time (since seeing the first billboard they put up outside the entrance to Stallion Springs). I did all my underground work to connect to the infrastructure that Race had purchased from the defunct Country Cable operation before they even released installs in AFP and according to their published engineering standards at that time. They eased their standards (3/4" vs. 2" PVC required) after I was done and before releasing installs in AFP, so that cost me a little more than it might have. We have completely underground service, not pole service. Our connectivity has been pretty much bullet-proof (only one outage of a few hours [plus a few generally short maintenance outages] over a six+ year span). Our speed tests have only rarely shown less than 900 Mbps download, upload speeds are sometimes lower, in the 800 Mbps range. Great value for the service provided. The POTS phone service has also been very good (and much cheaper than the AT&T service it replaced), but we have had a few more issues with it than with the data connection. We initially had their TV service, but the TV offering was immature at the time we started with them and we went back to Dish Network, even though it costs more. We have never used the WiFi on their Optical Network Terminals (ONTs). I have a separate firewall inside their ONT and we use a WiFi access point inside the firewall. We haven't used their tech support often, but when we have it has always been responsive and polite. However, it has been generally less technically knowledgeable and less helpful in adapting to my more sophisticated network setup requirements than I would like. As a result of recent intermittent phone issues over two days, they came out within 48 hours to replace our original ONT. The technician was prompt, polite, professional, and more knowledgeable than other Race employees with whom I have dealt. However, the new ONT is a freestanding tower model that doesn't integrate well into my wall-mounted network equipment installation, so it is currently sitting on the cardboard box that it came in so that it can be connected to the wall-mounted network components. Race declined to provide the wall-mount bracket that the manufacturer makes available for this ONT, as it must be purchased separately. The manufacturer (Calix) refuses to sell to end users, so I will have to design and fabricate a unique wall-mount bracket for the ONT (in addition to rerouting the fiber, rerouting a power cable, and rerouting and reterminating four Cat-6 network cables). The most serious issue I have with Race is that shortly after activating service with them, I reported concerns about the security of their customer payments online system. When I checked just now (more than six years after my initial report), they had taken no action to better secure their portal.

Name change in order: Race To The Bottom…read more The WORST company, 2nd only to SCE. 6 weeks back and forth between dumb, dumber and dumbest and no one can perform a proper install. Bulky equipment, sloppy lines on my NEW home, a new giant hole was made through my wall when an existing was present. And as a special parting gift, they left their garbage on my driveway, including a huge reel of black lines, snack packaging and empty bottles of soda. Pathetic, unprofessional, a Communication embarrassment and 360° disaster.

Workers don't know much about the cell phones. Service is not good. Price is ok. Lines can be long.read more

This is the worse store I have ever seen. First the customers are mostly idiots. No life and talk…read moreto much. Just drop it pick up. The staff is slow as turtles and just talk way too much. This place need better faster ways to drop off equipment. This appointment system is terrible.

Just got our internet set up today by Rashad! He was so friendly and helpful. I have never had…read moresomeone in my house that was so respectful and polite! He knocked every single time before re-entering and explained everything before starting. He was very patient and made it a quick and easy experience. Definitely a 10/10 experience, thank you Rashad! Internet appears to be working and fast as well.

This service was a disappointment from the late installation through the service. They promised a…read morepaper bill and they only sent one after a phone call every month. It costs five dollars a month for the bill and they still could not manage to send it. The final straw was they made it impossible to talk to a live person about problems and my issue was not on the menu for automated calling. Even the chat feature on line was not available without a $40 dollar per month membership fee.

The Channel Guy is excellent. Everything about working with him was great: A very nice lady does…read morethe scheduling for him, and he shows up on time and gets the work done fast. What else could you ask for! I'm disappointed in Bob B's very unfair review, especially after reading the very professional response from the Channel Guy's business manager.

ATTEMPTED StarLink install…read more.. Terrible experience. They came to my home and had the wrong ladder so they left. Couldn't reschedule for the same day. So I figured it all out myself and if they had just walked around the house, they would've noticed a previous DIRECTV install bracket (already bolted into the house) that they could've used. I sent them a picture of it and they said they couldn't use it. But I'm literally writing this review from StarLink that I set up myself. For free! ! I've now got the entire thing setup by myself, and simply have to go to Home Depot in the morning and buy a few small things to make everything look neat. Most simple install ever. They did not research the project or even look at the height of my home. Super disappointing ! It's like any other business. When they get really busy, you' really find out how good they are at managing things.

Bobby was quick to respond and diagnose my tv. It was sadly not repairable because of the damaged…read morepanel but Bobby offered helpful options. I am so grateful that he was able to come pick up the tv as it was too big for me to transport myself. Would reach out to him again if I have any other issues with my next tv.

The speaker on our Samsung TV was sounding tinny. Contacted SOS TV. Bobby got right back and…read morearranged an assessment. Was thought to be a problem with the speaker, motherboard or both. Turned out to be both, along with the power supply aging. Returned the set 3 days earlier than expected. Excellent service and value. Bobby's great and easy to work with.

Here we go again with spectrum not working again on Feb. 25 2026 since 6:00 am til 8:00 cable going…read morein and out and freezing up again ‍ Spectrum needs to improve better Service with our cable .

The worst Customer service associate…read more I stopped there to add mobile lines Susan Riddle helped me first she told me no worries when u leave I will give you all your lines working . After I signed all the documents she told me are u ready to go I said why do I need my new lines working . She changed and said NOOO you need to wait or call customer service to activate your phones lines . Well I left I called 5 o 6 times customer service also terrible service. Few day later I stop at this store . Ari customer service associate helped me . With a completely bad attitude looks like I owe him something or asking for something free . Making short all of this I don't know why spectrum hired this kind of person. Now I understand why this store got bad reviews

Charter internet ,TV and phone,all 3 in one only 29.99 each.they do time warner cable ,dish…read morenetwork....also if you want camera , speaker,professional design.....

Finding internet was a pain, but this guy made it fun. He gave me a great price on a router and…read moreprovided me with the best deal out there.

Let me tell you that Nojan is da man!…read more We redid our family room and moved the location of our tv to our new built-in cabinets. I needed the satellite cable rerouted and brought through the wall and also wanted all the cables from the satellite box and Xbox fished through the wall from the cabinet so they wouldn't show. I asked him if he was able to run an Ethernet cable from my router in the front of the house into my crawl space and into back room for the tv. "No problem!" He asks me if I wanted an Ethernet switch so that I can also have it hooked up to the Xbox. Hell yes! He had the switch in his truck already, along with the coax and Ethernet cable and connections. 1 cable for 2 different devices, who would've thunk it. After several days with this setup l have to say EVERYONE SHOULD GET THIS DONE FOR INFINITELY BETTER NETFLIX, AMAZON PRIME VIDEO AND GAMING. No more wonky WiFi delays and buffering. Highest definition streaming videos. According to my son, online gaming lag disappears. Nojan has been doing this for 30+ years. He's nice. He's polite. He's tidy. He did everything I asked for and offered upgrades to things I didn't know existed. And his prices are beyond reasonable. $$$ :)

Satellite Entertainment Express and the owner, Nojan, are exceptional!…read more We've moved around town the past 8 years and Nojan continues to be our go-to for our satellite installation and sound system for our home. He is readily accessible and always responsive to any of our questions and needs. This prices are the most reasonable and more than anything, you can TRUST his services. Something I believe is critical in this line of business. We've always been more than satisfied with his services and highly recommend him for your needs!

Robert did an amazing job installing an 85" TV on my wall. He completed the job effortlessly and…read moreit was clear he is highly experienced in what he does. Pricing was fair, he communicated well when providing ETA, and I'm really glad I hired him for the job. Highly recommend Robert to anyone needing TV installation.

The service I requested was performed quickly, quietly and at the price quoted. The noisy dish is…read moregone as it is dangling cables and I am a very happy person.