I had bought a used gaming laptop recently and noticed that it would overheat. Turns out the CPU…read morewas burned and on top of that, the interior of the laptop was caked in grime. Safe to say, I got ripped off. Raul, the computer tech, identified the problem and showed me the damage.

Raul made time for my hard drive upgrade right away. He offered fast turnaround, with the…read morereplacement SSD installed and my iMac ready for pickup in a single day. Unfortunately, in the course of opening up the iMac --which requires removing the glass with a pry tool -- the Apple was nearly sliced (see photo). I won't lie: I was mortified by the damage but also felt bad for Raul since clearly this is not easy news to break to a first-time customer. (I found AV Computer Repair on Yelp.) However, upon plugging in the computer the next day I found that the microphone was not working. According to Google, this is a possible "complication" of upgrades to an iMac. Upon taking the computer back to Raul, it was discovered that the kit I provided to Raul for the original work included display adhesive that wasn't pre-cut for the microphone on the 2017 iMac. (Most iMacs have the mic located near the iSight camera at the top, whereas this model and a handful of others locate it at the bottom of the display.) So it would appear to be that the company I bought the kit from sent the wrong adhesive and Raul didn't catch that it ran over top the mic. I was terribly nervous to take the iMac back for the mic repair because prying off the display on iMacs that use adhesive strips is risky. (Pry too hard and the glass will crack, at a cost of ~$500 cost to replace a 5K Retina display.) Raul took his time to open up the iMac and to remove the old adhesive to ensure cohesion (another risk is failure to prep the surface for new adhesive strips can mean the display falling off and breaking at a later date since the only thing holding it is tape). In the past I have done my own upgrades on Macs that are easier to get into (some are easier to work on because the glass is held on by magnetic clips, not adhesive). But in this case, neither myself nor my spouse wanted to chance this type of work. (My spouse actually works in IT but we needed someone who is comfortable repairing broken phones or tablets, in the knowledge that opening this iMac up would be more akin to getting into a phone or a tablet than your average desktop computer.) Although I was initially unhappy with the cosmetic damage and then the discovery that my mic didn't work, I count my lucky stars that everything is back together and there is no screen damage (main fear going into this job). Of all the possible accidents that could have occurred with the 2x task of opening this 2017 iMac up, cosmetic damage was by far not the worst outcome. In closing, I appreciate that Raul stuck with this and made things right. As a result, I am updating my review from two stars to four.

Happy to have had my desktop pc issue repaired here. Very knowledgeable, helpful and honest…read more Price was fair and appreciate their thoroughness in getting me operational again.

Great service from a knowledgeable expert! They were very fair on the pricing working in 2 of my…read moreIPads

I was so impressed with Lewis Computers! They fixed my computer quickly, at a very reasonable…read moreprice, and made the whole process so easy. They explained my options and recommended the simplest solution rather than trying to overcomplicate things or upsell me. I was in and out with no issues, and my computer was working perfectly! And as an added bonus, I was able to grab an iPhone charger that I desperately needed for my car. Such a convenient stop, and I'll definitely be back if I ever need computer help again. Highly recommend!

I swung by on a referral to drop off one of my kids laptop and the technicians were very…read moreprofessional, honest and quick with the repairs and the price was definitely reasonable and affordable. The reason that I know this is because I called three other computer repair spots. I'm definitely returning if I have any problems with mine or my kids computers, laptops, IPads, tablets, IPhones or my S26.

Let me start by saying I had a terrible experience at first. I never read the site and they said…read morethey don't recommend usps and I see why because the post office lost my package. Took a month exactly from package out of my hands back to me. TCRS answered every bugging phone call I had. I thought my computer was done for and they brought it back to life like nothing happened.

Fixed my "Flexgate" issue with class!…read more Apple won't cover a known hardware issue for some Macbooks and I happened to have one. This was labeled as the Flexgate issue with a lawsuit. Spoke with Apple support and escalated multiple times to no avail. Researches how to do the repair, its Advanced, like surgery for computers. Stumbled upon TCRS's repair strategy (they have the best repair option and explain why) online. I was fortunately en route to a music event in the LA area and coordinated to dropoff/pickup the Macbook over a weekend making it extremely convenient for me (versus shipping). Their online system provides details as to what was done and information on your mac. They treat your Mac like your car going to the dealership (hopefully you have a good one haha). Tim (believe that's who I dealt with) is easy to talk with, fast, courteous, and transparent. Also, he repairs medical devices so I think laptops are walks in the park for him.

Was able to get my phone fixed same day. Price was very reasonable. Definitely returning for future…read morefixes

Very transparent and great customer service!! 5 star service. Fixed my PS5 the same day and even…read moreexplain the terrible job that was completed prior to visiting Tech Surgeon Av!

I have never been to his location but I had to write a review today. I have called them a few…read moretimes with computer issues and he has troubleshooted my problems over the phone and providing free solutions! I feel kind of guilty but he is the go to guy if I ever need any repairs in the future!

After that "security update" from hell, my touch screen stopped working…read more I took the machine in and they had it done the same day. Nice people and fair prices.

Super genuine guy and did exactly as he said he would. Steve the owner as well as the IT guy,…read moreextremely educated and will solve any problem you throw at him. Even better than the service is the price which by no means was expensive. Always finishes the job on the agreed upon date. Steve is really patient and will take his time to break down the problem into bite size pieces to comprehend fully. All around great service, will definitely be returning.

Steve, the owner and IT guy for Geek to the Rescue was on time, professional; and only $75 for the…read morehour! He knew what the problem was, fixed and only billed me for an hour even though he was here for an hour and 15 minutes. And he was was well below what other IT computer repair guys usually charge. He hooked me up with a new anti virus and explained why the problem happened and how to prevent it in the future... hopefully my computer wont crash but will use Geek to the Rescue if it does.

Awesome. On and out in 10 minutes!!! Come thru and get out quickly and efficiently while you…read moreshop...

Have this guy 5 star but no longer went to get my batteries replaced only for it to mess up 2 month…read morein prob a bad battery or after market don't come here waste of time and money