Our experience with Desert Dry Restoration (Fernando Ventura) was extremely disappointing. After…read morethe Palisades fire, we hired Fernando to help with debris removal and restoration work on our property. Unfortunately, he was unable to complete the job because he did not have the proper licensing required to perform the work. We waited over four months for him to obtain his contractor's license, but he failed the test and never became properly qualified. We ultimately had to hire another licensed, reputable contractor to finish the job correctly. To make matters worse, after our new contractor completed the cleanup and restoration, Fernando illegally dumped debris from his roll-off back onto our cleared lot. When I confronted him, he admitted doing it and promised to reimburse the cost we incurred to have it removed -- yet three months later, we are still waiting for payment. Adding insult to injury, Fernando is using a set of photos of our home on his Google profile as an example of his "work" in the Palisades. This is completely misleading -- he did not complete the project and did not have the proper HAZWOPER certification to handle or dispose of debris. We trusted Desert Dry Restoration during a very difficult time and were met with unprofessionalism, dishonesty, and additional expense. I strongly recommend verifying licenses and credentials before hiring and would not recommend this company based on our experience.

Desert Dry was responsive, clean, and completed the work quickly and efficiently. Great experience!read more

Zachary is amazing! We had a leak from one of our upstairs bathrooms that caused some water damage…read moreto downstairs bathroom beneath it. Zachary came out to assess it the day we called him and had an estimate for us that same day. He was very honest and thorough by stating what our options were and what the pros and cons were. When it carne time to do the work his crew was amazing. They did everything he said they would do, and they were very friendly and knowledgeable, too. They cleared the water damaged and replaced the drywall so well it doesn't even look like we ever had an incident. The rate was very reasonable, too. We did have to make a deposit first, and then pay final payment when the work was complete which I expected and is fair. Overall we are VERY pleased and will use him and his services again. He's now part of our list of household contractors.

Zack is amazing first of all. I know nothing about construction. I stay home and work off my…read morecomputer all day long all of a sudden my floor was wet. I called his company in and they got to the bottom. He explained the whole process thanks to him. My house is now mold free.

I have nothing but rave reviews for One of a Kind Restoration. I kept on wondering why the drywall…read morebehind my toilet was always soft/wet. Upon further investigation, I also discovered from looking underneath my bathroom that the subfloor was completely wet. The diagnosis was that I had a faulty toilet wax ring that had been leaking, for years apparently. Trying to figure out next steps, I wondered whether I would have to demo my bathroom floor tiles and then replace my subfloor. Luckily, a plumber I trust very much recommended I call One of a Kind Restoration first before I started taking a sledgehammer to my bathroom. Stefan, their wonderful supervisor, came to assess my situation. And boy, was I glad to meet him because instead of tearing out my bathroom floor, he recommended their company's procedure of "drying out" the bathroom by attacking the issue from inside and underneath. That did the trick! I didn't have to tear out my tiles and I didn't have to replace the subfloor. Stefan had an amazing crew. Their work was extremely clean and thorough. They were so careful with the removal of the affected areas. No tiles were damaged in the process. Throughout the entire procedure, which took a couple of weeks, Ethan, their equally wonderful project manager, checked in with regularity. And everybody was so communicative. I'm so glad I was introduced to One of a Kind Restoration. I don't wish water damage on anybody and their homes. But if the unfortunate does happen, take comfort in in knowing that Stefan and Ethan of One of a Kind Restoration are there to save the day!

Unfortunately, I cannot recommend One of a Kind Restoration. We had a leak at my mom's house that…read morerequired the involvement of insurance as we had to tear out a bathroom vanity and several pieces of drywall to deal with water damage. I made the mistake of going with this company, recommended by my plumber so I thought they would be good, instead of using someone contracted with my insurance. Initially I was pleased, as the owner of the company took time out of his weekend to help me file the insurance claim over the phone. However, from that point, I was mostly dissatisfied with this company's work and business practices. First, their workers attempted to remove the desk in my mom's bedroom that is literally built into the wall because they claimed they needed to put fans behind it. While I understand that they detected moisture around the desk, I was not happy with the fact that their workers started removing all of the items from the desk and trying to detach it without discussing with me first. I had to tell the owner on the phone to leave the desk alone. Second, they ended up putting too many fans and tripping my circuit breakers several times. A minor complaint, but seems they should have known that beforehand. Finally, and most egregiously, they kept (and still have not returned) my $1k deposit even after getting paid by my insurance company. Every other contractor I've dealt with has rolled the deposit into the final bill, and since the final bill was paid by insurance, I would have expected One of a Kind to return my deposit but they never did, even after I sent multiple emails requesting it back. Overall, while One of a Kind is initially responsive and helpful, their actual work is subpar, and their billing practices are shady in my opinion. If you have a leak situation like the one I did, I would just go through your insurance. Wish I had done that instead of being out $1k for something that should have been entirely covered by insurance.

We cannot recommend MACS Restoration highly enough! Francisco has helped us through two separate…read morefloods, and both times he and his team have been absolutely incredible. They are professional, responsive, on time, honest, and fairly pricedeverything you hope for when dealing with the stress of water damage and restoration. Francisco is someone you can truly trust, and his team does top-notch work from start to finish. After experiencing their service twice, we can confidently say that MACS Restoration is the best in the business. If you ever find yourself needing restoration services, do yourself a favor and call Francisco and MACS Restoration. You will be in the best possible hands!

We were in a lousy pickle and these guys saved us. So appreciate everyone from the office folks to…read moreour tech Francisco. Our water heater had flooded the basement, and we initially had another company over. This other company did not at all make clear that they did not have a team available to pump out the water over the weekend. They plugged in a dehumidifier and left the pool of standing water there! We then reached out to MACS and they were so assuring and helpful. Francisco showed up very quickly, allowing us to move forward to resolve the situation, and was responsive throughout the process. Hopefully nothing like this happens again, but they'll be our go-to guys if it does. Thank you to the entire MACS team.

CBC repairing our home after water leaks in the attic and the wall between the kitchen and garage…read morehas been wonderful to watch. Everyone from the office to the field were extremely helpful and comforting with all of our questions. Everyone working in our home was Kind and Professional. The craftsmanship in every aspect was Excellent. Thanks to CBC we have gone from a Nightmare to a Dream.

They were communicative, prompt and my rugs came out refreshed and like brand new again. Will…read moredefinitely use them again and would recommend to everyone!

Had water damage in shower with the possibility of mold behind tile and drywall. Horns removed the…read moreentire shower, tile, drywall and treated for mold. They went above and beyond replacing shower, tile, shower door and did a great job.

If you're looking for excellent service, this is the place to stop your search and ask for Hugo…read morenow. We had a potential issue underneath one of our properties and he drove an hour and a half to come and look at the situation.. fortunately for us, there was minimal to no damage but his customer service knowledge and expert opinion was excellent. Strongly recommend his service and his company for water, remediation, plumbing or construction..

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

We had a horrible leaking pipe in our apartment that made a lot of damage. Gary and his team went…read moreto work quickly & effectively finding all the damages . They tore out all the walls and flooring. They also made sure to disinfect , clean & dehumidify the rooms. I have never seen a more professional company work so well together & so quickly. They work so neatly ! Very professional ! I would definitely recommend.

I had a leak from my AC in the evening, and Sky made sure someone could come out first thing the…read morenext morning to assess the situation. They were very responsive and made the process much less stressful. Danny was incredibly helpful and took the time to explain the entire process thoroughly and patiently to my non-English-speaking mom, making sure she understood what was happening every step of the way. At the end of the job, they were meticulous about checking that all moisture was completely removed and that everything was properly taken care of. Their professionalism, attention to detail, and customer care really stood out. I would definitely use them again in the future and highly recommend their services to anyone needing restoration work.

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

I had a gaping hole in my bedroom ceiling due to the drainage system from my ac being clogged. Eric…read moreand his crew cleaned everything up and repaired the ceiling. When done, the room looked better than before the damage. The crew was courteous and professional. I highly recommend Renew Restoration. Candy M

I've used renew restoration a couple years ago for a slab leak I had in my kitchen and had nothing…read morebut positive things to say about Eric, Arnie and the rest of the crew. Unfortunately I discovered ANOTHER slab leak in my bathroom earlier this year. I was confident to know I had a good company I can rely on to help me with yet again another large scale project in my home. Sure enough, I called Eric and everything was handled seamlessly. Everything for the water mitigation and mold detection, to the plumbing and patching the holes back up from the repairs. This company is also really good about handling the headaches of communicating with insurance making sure all the proper documentation is provided in a timely manner just the way the insurance company needs it. Couldn't recommend a better company for such problems that may arise in your home. Thank you renew restoration!