The condenser on my air conditioner went out. I called Tri Cities Best Heating and air-conditioning on Friday night and they were here 9 o'clock Saturday morning. These guys are great. I would highly recommend them to anyone. read more

Tri Cities Best Heating & Air was excellent to work with. We have two 20 year old air conditioning units, one of which decided to stop working during this latest 100 degree heat wave. Daniel came out, within two hours of me contacting them and assessed our situation. He gave us several options to choose from and did not just push the top of the line replacements. After evaluating our home he felt we would be equally satisfied with the next step units and saved us thousands! Our installation was not an easy one. There were two crews that were here from 7:30 AM to 7:30 PM. Once installed, they verified everything was fully functioning, including making sure our Nest System synced with the new units. They cleaned everything up and were on their way. We highly recommend Tri Cities Best Heating & Air! read more

Very satisfied with Daniel with the competitive price he gave us as well as his crew that put in the new Hvac system. My name is Danny Mundo and we had 4 estimates and Daniel was the most competitive. Our system was a 36 year old system that basically had its last breath. Daniels crew was vey professional and knowledgeable. I would recommend Tri Cities Best Heating and Air to anyone that wants great service and competitive pricing. read more

My A/C and heater installation was probably one of the most challenging jobs Tri Cities faced this year. My A/C went out in June and I had another company repair it for $900. Six weeks later, it again wasn't working and this company now wanted an additional $700. They suggested I look at installing a new A/C. Their sales guy came out and gave me a quote for "privately labeled" equipment. I had questions and it took three calls from me before my call was returned. I then received a referral to Tri Cities and Dan came out the same evening to give me a quote for a new Trane A/C and heater. Two days later, the installation happened. Here is where my 50 year old house became extremely uncooperative to having new technology. I'm on propane, and at start up, the new heater couldn't pull enough gas to come on. Dan and his team started to troubleshoot the problem. Multiple attempts led to the installation of a heat pump. Technology today is crazy complicated and the HVAC industry is no exception. Not just any tech can work on some of these units and the units are constantly being changed. Dan had Abe come out and trouble shoot. Abe looked at this job as a personal challenge to get it figured out. The heat pump/AC, heater, blower and thermostat all had to be balanced. Worked great for three weeks and then no electricity to the heat pump. This ended up being caused by an old spliced wire in the wall that had vibrated loose. Abe ran new hard wire and again I have the most cozy, warm house with a reasonable monthly utility bill. I think the measure of a company comes not on the easy jobs, but with their response to challenges. My house had issues that had nothing to do with the equipment or installation, however Dan was always gracious taking my calls and I know he worked very hard behind the scenes to come up with solutions. I definitely recommend Tri Cities HVAC. read more

Tri Cities Heating and Air recently installed two Trane replacement compressors for the central air conditioning system in our home in the Scripps Ranch area. We selected Tri Cities after talking to three other companies. Tri Cities's pricing was very competitive. But, a big factor in our decision to hire them was the demeanor and expertise of the team that came to our home to evaluate the requirements for installing the equipment. They were not just salesmen selling equipment. They made sure that they provided professional installation services. After all, that's what homeowners are actually buying. After inspecting the interior aspects of the job, they carefully evaluated the location for the two outdoor compressor units and made well informed, practical recommendations on how to install them. Daniel, the foreman, even made custom wooden frames to hold the fiberglass pads on which the units were placed. Our house is 30+ years old. That means that they encountered some existing conditions that required them to cope with wiring that had become brittle over time. They handled the challenges with aplomb and without asking for a change order. Abe, the lead installer, was very personable and demonstrated a thorough grasp of the system installation process. His commentaries on the project created confidence. By the way, we really like how the new Trane equipment works. Very quiet and efficient. I strongly recommend that any homeowner needing to purchase new heating or central air conditioning hire Tri Cities. read more

From my first phone call, which was picked up by the owner on a sunday afternoon, to the completion of installation Tri Cities was fabulous. I had a quote in my hand Monday morning and the job was finished in just hours on Wednesday. I had been shopping around for a while and nobody offered the great price I got nor the speedy turn around. Dan came out to give me the estimate and knew exactly what I needed within minutes. He's clearly an expert in his field. Abe did an amazing job on the install, also an expert. He was meticulous on installation details and happily explained all I wanted to know about my new furnace. It was a pleasure to work with everyone at Tri Cities Best. Thanks so much for your expediancy and wonderful service. Highest recommendations given. Deb Carlsbad, CA read more

This is a Family owned business and I have to tell you, Pete, the business owner, was a pleasure to work with. He was responsive and sent Daniel - very competent foreman to give me an estimate. We made the deal for top of the line Trane compressors and high efficiency Furnace and Wi-Fi Thermostat. The crew he sent today to install were outstanding, highly competent and well trained on Trane. Their experience showed really well on how they divided the work, extremely polite and a flawless installation in less than 5 hours (this amazing certified crew, Peter, Jeff & Abraham - were the best!). I will definitely bring them again for any HVAC or electrical issues and will definitely recommend them to my friends. If you are in need for HVAC work, don't waste your time with others, call Tri Cities Best Heating & Air. read more

I highly recommend this company if you are looking to install a new heating and air system for your home. I had another company come out, prior, to get a quote on their system and pricing. The salesman, who handed me a business card with his 1st name handwritten on it, had to keep calling his boss for recommendations/advice...these were red flags, right away. They recommended a package unit to be placed on top of my roof, because the attic space was less than 4 ft. I was not satisfied with that and their pricing, as I can foresee costly issues in the future...besides an eyesore. I called Tri Cities Best and spoke to the owner, Peter, and he sent out his Foreman, Dan, to provide me what they have to offer. Since he is not a salesman, I knew I would be saving money to not have to cover or pay extra for his commission. He was very knowledgeable and offered me a much better option of a higher-end brand split-system, even though my attic space was less than 4 ft. I was very satisfied with that and the price they offered...I knew I couldn't find another company who could beat it, so I decided to go with them and I surely got my money's worth. I was out of town, but Dan drove all the way to meet me in order to sign the contract, so that they can get the job started asap. Brandy, who deals with financing, was on top of things and was very personable. Abe, the Lead Installer, was definitely an expert in what he does. He explained the whole process to me, gave me tips, was upfront & honest, and was very professional. He built a box for the heating unit in my hallway closet, made sure everything fit, and that the filter is accessible when it comes time to change out. They installed dampers, elbows to prevent the ducts from kinking, strapped the ducts down in the attic vs. just throwing them down, and added more fuses to my electrical box & installed the Nest WiFi thermostat I bought, at no extra cost. Wow. He showed me how to maintain the system, so that it will last a long time. He also tested the heating & cooling from the vents (a couple they installed, were custom order) with a device. They did an exeptional job at an exceptional price...I'm ecstatic about my new heating & air system! I give my sincere recommendation, hands down. read more

I originally posted due to being totally unimpressed with their 24/7 service policy. I will say when they finally did get here they went above and beyond to get us cooled down. They do need to rewrite their guarantee for repair advertising though. read more