AMAZING service!!! I loved that not only did he fix the issue, he gave me lots of great tips. Was…read moresuper informative, helpful, kind, and professional.

This is in regards to an Ethernet retrofit in our newly built house. I went on Yelp seeking quotes…read morefrom companies, sending them a floor plan and proposed installation places for the wall plates/CAT6 ports. Jarvis came in with a reasonable quote and are local, so I went with them. I paid the deposit on Nov. 13, 2023. There was no walkthrough of our house, which I didn't see as an issue. I assumed they had a handle on things based on the floor plan I sent. From there, I didn't hear anything until I emailed multiple times about scheduling, and we finally landed on Dec. 21. When Dec. 21 came, the two installation techs (who were SO NICE - I want to be upfront about that), were essentially overwhelmed by the layout. They didn't know where to make cuts, hadn't been given any plan of attack before coming out, and had to leave to make some calls for guidance. They came back and told me we'd need to reschedule, asked me if Charles had done a walkthrough, etc. In this conversation, they also mentioned that since they'd have to make so many interior cuts, it was good to reschedule so they could also send someone out to patch the drywall when they were doing the install. Ryan Taylor was then scheduled to come do a walkthrough on Jan. 4, 2024. He showed up on time, checked things out, saw where the networking cables terminated, etc., and seemed to have a good handle on how the install would proceed. From there, we had to schedule ANOTHER installation date (this now being our third one), landing on Jan. 12, 2024. The install techs on Jan. 12 were great. Knowledgeable, kind, and they knew how to get the cables run to the places we wanted. Unfortunately (through no fault of their own), they couldn't finish the project. Two cuts in the drywall were so big that the drywall needed total repair/patching, and Jarvis didn't send out anyone to repair it while the install techs were here. They also told me that Jarvis wasn't going to come out and put wall plates on any of the cables they had terminated. Fortunately, I had plates of my own, but it seemed strange to me that the company wasn't going to actually cover all the equipment needed to have a tidy install. I reached out to Ryan about this after they left. He apologized but told me nowhere on our initial quote was drywall repair/patching and suggested we hire it out, then let them know when it was done. I also sent pictures of the myriad holes left in the wall throughout the house. Ryan did refund me some of the deposit I paid to try and make things more right (this was on Feb. 6, 2024). I finally got everything patched up in March and reached out to Ryan. He told me Jarvis was no longer operating as a business but would send two techs out to finish those last two wall plates/cable termination so we could finally close out this project. They came on April 3, 2024. They were also nice and did a great job. However, all of this being said, I can't recommend Jarvis (if they are indeed still operating). Five months for a project, me needing to initiate so many of the planning conversations/scheduling, bad information given (repairs vs. no repairs), not coming to put wall plates on, etc., isn't a good look. On the positive side, I will say all the cables they ran work, and for that, I am grateful.

Marc is a Surround Sound GENIUS! My girlfriend is super impressed with my new surround sound set…read moreup. Mark showed me all the options within my budget, and helped me find the best deal. I once called Mark after hours and he answered immediately and was able to troubleshoot and fix my issue right there! I'd recommend ALTA Theater over anyone.

Expert knowledge and service. They did a great job with…read moretheir recommendations for the various components of the system, as well as the installation and post install follow up. Highly recommended!

My experiences with Monarch Technologies has been nothing short of stellar each time I've worked…read morewith them. I had an issue with a TV months after they installed it and Will bent over backward until the issue was resolved with LG, as well as the repair people they assigned to my case. Additionally, their install team came out and removed my TV from my wall free of charge so that the technician could replace the necessary components. It's more common than not that companies you transact with will do anything to avoid any kind of call back after they've gotten their money, but Monarch Technologies is the exception. It's obvious from the moment you talk to them that they're interested in a long term relationship, not a quick buck. I won't be using anyone else in Austin for my future AV purchase and installations.

Avid Austin did such a great job installing our new Frame TV! We purchased a Samsung Frame TV from…read morethem and wanted it mounted on our fireplace without any wires showing. John was so great to work with for pricing information and scheduling. Everything was done with a quick turn around time. The team that did the install (believe it was Frank and Austin) were so polite and professional. They even brought padding to put the tv and tools on, a vacuum to clean up after, and wore masks the whole time. The TV looks amazing, is perfectly level/centered, exactly where we wanted it, and no cords are showing. Highly recommend Avid Austin, and we are very picky clients!!!

I have been looking for someone to fix my surround sound for some time now. Sent a request for…read moreservice through Yelp and got an immediate response. They worked with my schedule and showed up right when promised. Even got a message that the technicians were on their way and when to expect them. Had me up and running in no time at a more then reasonable price. Definitely have their number saved and will use them again.

Request for service are unreliable. It's simply too difficult to get them to respond. I do not…read morerecommend especially post purchase.

I don't post often, but I have to say that I had a great experience with Builder Systems Group. I…read morecontacted BSG to purchase speakers and have them installed, as well as for calibration of my new receiver. Christopher Hall assisted me with the purchase and setting up the delivery, installation and calibration. Chris did a great job. Chris was friendly, knowledgeable, and very accessible. The price was right, and there were no hidden costs. The sales experience exceeded my expectations. Tim Cruz was my installer. Tim was fantastic. He went above and beyond to get my system set up exactly as I wanted it. I had lots of questions and Tim addressed all my needs and more. The experience with Tim also exceeded my expectations. Most transactions these days are pretty unremarkable, but not this one. My experience with BSG was outstanding. I highly recommend them and will absolutely use their services again in the future.

Kevin is Great! He completed the wiring and installation of our complete network TV and sound…read moresystems in our new home back in 2018. He did such a great job, we had him back to add outside speakers and change out a new TV. He has always been very responsive and always assisted in our AV needs, which provides a great level of comfort. As a non-techy, the value of Kevin setting us up with a universal remote, iPhone remotes and acting as a resource for our silly questions has been immeasurable! He is honest, reliable and knowledgeable!

I can't sing the praises enough for HomeLogix, this company is fantastic! From the first phone call…read morewith Kevin, he was eager and ready to get to work on our project. He jumped right in, sent a quote, revised a quote a few times for me as I made changes, and added really great input for me to customize my home systems the way I wanted. He communicated with me every step of the way and I never had a question that he was not able to answer. He is extremely knowledgeable, thorough and meticulous with his work, and left no detail missed. By the time we moved into our new home he had our speakers installed, cameras installed and ready to go, security system in place, all of our TVs purchased, mounted and hung, a rack built for all of our boxes and connections, and all of our internet access points setup and ready. With 3 young children and a crazy move ahead of us, Kevin was our saving Grace that first day of move in!!! We plan to have him come back to automate our systems even more and to install more speakers and TVs in our game room! The prices were also very fair, the service is exceptional, and the work was quick. Do not hesitate to call HomeLogix for your home system needs, I promise you will not regret it!

I needed a new TV and didn't want to install it myself again. I also wanted to update my audio…read moreequipment, get rid of the huge receiver and the wires for the surround sound. I contacted a few places and decided to go with Pro-TechT since they also provide my home security system. I had them come out and look at what I was wanting to do. They made a few suggestions and I decided to move forward with a larger TV and updated sound system with wireless speakers. There was some concern about the wireless speakers due to potential interference, but I have had no issues so far. The TV and speakers were ordered. When they came in, we scheduled an install date. They were in an out within a couple of hours. It all looks great and sounds really nice. Kent was my tech- he was very careful with the installation, programmed my remotes and cleaned up before he left. The install looks very nice in this room. The TV size they suggested as well as the speaker system is really clean, sounds great and looks very nice. I didn't know if that size tv would fit the wall as I went larger than the old one, but it is perfect. The best thing is they worked within the specified budget I had in mind to create exactly what I wanted. I have updated technology, one remote and a fantastic sound. I will definitely use them again for additional home theater, A/V needs and future upgrades.

Kent was extremely knowledgeable and accomodating. He hardwired a couple of in-ceiling speakers I…read morepurchased for our remodel and recommended several stereo receivers and amplifiers that will give us the surround sound we were looking for. He did a great job explaining the process. We really enjoyed talking to Kent! And appreciated his patience with all the commotion going on in our place. We will be reaching out again once the remodel is finished so he can install the TV and the stereo/speaker equipment.

Had Antoine and Keith do a 3 mount job which was a little involved. An 85 inch and 2 65 inch tvs…read morewith the need to remount and move on of them to another room. They were able to accommodate me quickly compared to other bidders and got the job done without hitches, only a minor measuring issue with the much larger tv which was tricky. Job was done in a timely fashion and clean up was quick. Very happy with the final result. Would recommend.

Awesome guy, alittle mix up at the beginning but he came thru and delivered. He put my TV up real…read morequick and the price was so reasonable. I definitely recommend him to anyone in the Manor, Elgin, Bastrop area!!!!