This shop was friendly and super helpful. Mr Robert S explained the testing on my old battery, helped me pick out a new battery, and even helped secure it with a kit (since the last one had been improperly done, from another franchise). He really saved me, and was full of great information along the way! read more

They are not helpful. They just like watching customer , don't greet . They are just rude and stare like zombies. read more

AutoZone - parking - Auto Parts & Supplies Near Me - Dallas, Texas

Great experience today, better than I even expected. I came here today while working on my daughters car to have a diagnostic run and get some advice. These guys were happy to help her and ran a diagnostics test and then gave some advice and sold me some parts. The most impressive thing took place at the register when I went to check out. I am a rewards member with them, and I had enough credit to pay for the items that I needed to get to repair my daughters car! My advice is that if you do some of your own repair on your vehicle's or even sometimes look for accessories, then you should be coming in here to shop. Also be sure to join the rewards program so that you get credit on a future purchases when you buy things. read more

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The folks at the 17501 Coit location of Auto Zone are always super friendly and helpful. I'm a real novice regarding my car and they are thoughtful and patient. Special shoutouts to Don and especially to Robert on my visit this week for wiper blades. read more

I stopped in to get a rear windshield wiper. What a filthy place. There must have been 6-7 cars in the small parking lot and all with hoods up, doors open, and loud music. A lot of guys in beater tees and falling down shorts standing around as though they were in their front yard drinking beer. I had to park next door. While walking in hearing disgusting things about what they would like to do. I speak Spanish. Inside the dirty fat man, Dan I think, didn't bother asking if I need assistance. This is the most disgusting auto zone I have ever been in. And I swear a girl was smoking weed out front! read more

Awesome service! The associate (Robert i think) was so helpful in testing and replacing my car battery in the triple digit heat! He carefully explained how to do it and showed me how to change a car battery. Above and beyond! read more

Sat out front waiting for store to open at 7:30. Finally left at 7:50. People inside but won't open store or answer the phone. Weird.

My car had the check engine light on as soon as I got up one morning, took it down here to the store off of Coit & McCallum for the fix finder and the part needed it, sure enough it was a Cylinder Misfire with an Ignition Coil required, got all the information and parts I needed, paid, and pulled out of the parking lot within 2-3 minutes max, very efficient along with excellent customer service. Get In The Zone with this AutoZone, we really do need more "zones" like this everywhere! read more

AutoZone - Auto Parts & Supplies Near Me - Dallas, Texas

My check engine light turned on after an oil change place earlier today. Went to this auto zone after work to get a diagnostic. Ronald was fantastic! He gave me a diagnostic and advice. He was willing to teach me what I needed to know and set me up for success! read more

Mr Ronald was very helpful and very thorough with his explanation of what I needed for my vehicle. Awesome and very informative man! thanks ! location is always great! read more

Best customer service! Monica came to our car while my kids were buckled in the back. My middle son was wearing a football uniform so she asked about the game and cheered for him that his team won today. She went in and came back out with suckers for each of my three kids. On top of that she efficiently figured out the issue we were having and recommended a simple fix. 5 stars! read more

Just stopped in I got the best service ever from Georgia she tested my battery she replaced my windshield wipers she's extremely knowledgeable friendly and helpful and made my visit absolutely perfect read more

John not only helped fill up my completely emptied coolant reservoir , he also figured why it was drain out as see above, completely disconnected hose to my radiator.....thanks to his kind heart, I am able to drive home safe. read more

AutoZone - Coolant hose disconnected - Auto Parts & Supplies Near Me - Dallas, Texas

My poor wife had a major tire blow-out while driving her Acura RDX on northern Coit Rd yesterday and pull into the parking lot of the AutoZone. She had no idea what to do so she walked into the AutoZone and asked where she could get some assistance. Without hesitation an employee offered to change the tire for her right there in the parking lot. Once he got started he found out that the tire was completely ripped and, even worse, she didn't have a spare. This didn't stop this great guy from his mission. He just went to his personal truck and pulled out a spare and began working on the replacement. Once finished, my wife started to thank him immensely and he just said that "God expects us to do good"! Of course he was paid and tipped well for his unusual act of kindness. The world needs more like him. Thanks to AutoZone for employing the right type of people. read more

I stopped by the local AutoZone to grab some air filters for my vehicle. Upon entering I was greeted by Oscar and Dwayne both are absolutely impeccable when it comes to customer service and are willing to get out from behind the counter to assist their customer's. read more

I had the worst experience in my 44 years with customer seevice! Tee M, who is a manager, was the rudest person I've ever come across. She was not helpful in explaining their policy on batteries. i had my battery replaced a year ago, the battery was under warranty so I took it to AutoZone to get it replaced. Tee made me tuen my car off to check the battery. Once she heard it was located behind the passenger seat, she refused to help any longer and said she was teying to leave work in 6 minties and was just trying to move people along. Ive never felt so disrespected in my lofe. read more

I went in to Auto Zone at this location. I asked a cashier by the name of Ron how much it cost to program the key fobs, and he did not give me an answer, instead he assumed I was trying to get it done for free, also he stated that I can go on you tube to learn how program the key to the car. All I asked was how much it cost to program the key fob and cut the key, he could have given me a straight answer. And if you don't know how, point me to the person that knows. read more

They repaired the vehicle professionally and quickly, recommended

Excellent customer service. They helped me patch a hole in one of my tires for free.

I came here for help switching out a license plate as the screw was stuck. They helped me change my plate and I was very impressed by the attitude and customer service of this location! The manager is doing a great job here. read more

Of all auto zones, this is the best. Never seen it crazy busy like other locations, and the guys are laid back, helpful and have very good customer service all around. It's worth the extra few miles to go to this location read more

Jeremy S. The real MVP. I came up looking for a bulb for my brake light. A very ncie gentleman helped me find it, and even let me borrow a screwdriver to put it in while I was in the parking lot. I was struggling a bit, and caught Jeremy outside as he was helping someone else. Asked for his help, and he was great! Helped me get the bulb in, even put my trunk liner back in. Graciously declined my tip as well, great guy, great service! read more

I've been a customer at this location for quite a while. Today , I called to check on a delivery that is expected to arrive today. Graham delivered a high level of professionalism and service. By far, this man delivered a superior representation of this location. Thanks again Graham, keep up the great service. read more

Sharon S has the worst costumer service ever I walked in and she asked me if I needed help and o told her I need a new battery for my key and she said what size and I said I'm not sure (because I don't have much experience about cars) and instead of helping she had an attitude and told me well if you don't know I don't know either a very nice man stepped in named Donald J helped me out and he was very nice. read more

I went there to do the battery and alternator check this morning. Donald and Teddy(I think that's his name) were patient in helping me with my car issues with the battery. Thank you guys read more

It's been quite some time since I've come to this location and they're still the same, nothing bad to say about them. Make sure you watch the sales guy as he puts in your information. Lots of time they'll just click whatever they think you have when it may not be what you have. If you don't know, then you don't know, but if they don't ask, then who knows? Here's how a typical exchange can go. Me: "I'm looking for the axle seals for a 97 integra." Him: "Axle seals?" Me: "Transmission seal." Him: "For what vehicle?" Me: "97 Integra" Me: "Acura" Me: "1.8L" Me: "Non-VTEC" Me: "no.. Output shaft." Me: "Right.. Passengers side." The guy goes off and gets the part and it's the right size inner and outer diameter but it doesn't have the dust lip that's on the original part. Me: "The part looks like the same size, but there's no dust lip. Do you have one that does?" He punches in the numbers on the original part to see if it crosses but it does not and he says reluctantly, "Sorry sir, I don't have a listing for any other parts for this application." Long story short, Acura or Honda, more accurately (see what I did there?) had the right part with the dust lip for almost the same price. A dollar more. Would Autozone's Timken part work? Probably. Would it have done as good of a job? Keeping transmission fluid in, probably. Keeping dust out and away from the seal and the axle shaft, probably not. Be sure of what you get. If it's has a difference, think of why and question whether the replacement part is as good. Some parts don't matter. Some do. read more

Today I had to go get two teeth pulled and braces put on, and my truck battery starts dying on me. I go to this Autozone and Johnny saved the day! He found the battery I needed, found me a discount so I could save money on said battery, and then proceeded to bring it to my truck and install it. He saw my gauze filled mouth, and wanted to make my day. He did. If you have any auto needs, you can definitely get great help at this location. read more

Best customer service I have ever seen! Lancelot is the guy to see at this location. He went above and beyond and took care of my car like it was his own. Truly blown away at the level of professionalism, integrity and overall attention I got from this establishment. read more

Donald and Joe were awesome. They let me rent tools to change my spark plugs and saved me hundreds of dollars! I bought a few items along the way, but this Autozone was so HELPFUL. Thanks guys and keep up the GREAT work! read more

Came here for some power-steering fluid and there was only one person checking people out, so the wait was long because the person at the counter was filling out a credit card application. But when I got to the front of the line, the man checking us out was so sweet and made me feel bad for feeling aggravated with the wait. He helped me put the power steering fluid in my car and gave me a coupon for my next purchase. If they hire more people and had them out to help, this location would be so much better! read more

We came in to get a headlight so we could pass our state inspection. David helped us find the right bulb and then offered to help us put it in. We wanted to try by ourselves but when we realized we didn't know what we were doing we went and asked David if he could come check it out for us. He got right in there and took care of it. We were very impressed with his customer service and willingness to take his time to help us. read more

went to buy a battery; they tested my old one for free, installed the new one for free, did not try to upsell; very courteous and helpful. That was the least painful experience I've ever had at a car place! Thanks Auto Zone!! read more

***notice how they haven't had a good review over this past year*** this is by far the worst autozone i have ever been to. if you need help with something go anywhere else especially as a woman by yourself. i went in they were incredibly rude and offered no help or advice and basically ignored me. then when i was have trouble using what i had just bought i went back in to ask if they had an idea if i bought the wrong thing only for the employee to say, " no, you should probably just find someone who knows what they're doing" and both employees just laughed at me, as if they don't work at an auto-parts store??? 0 out of 5 stars, absolutely horrible service with rude employees. read more

Lancelot came to my rescue. My daughter's car battery was not working and her car was in my driveway and could not be moved. My emotional state was not good, she had just died two days before and I had never driven a Porsche. Lancelot came over on his lunch hour to install a battery and made sure the car would start. This is not a service that Autozone normally provides; however, he did this for me. He went the extra mile and was so thoughtful and compassionate. Thank you Autozone for having well skilled employees (he was able to determine to correct battery for her car) and those who care about their customers. read more

I have been to this location multiple times. Today went in for battery issue on my car with 22K miles (?). Fred helped me and tested the battery. Said it was a bad cell, which made sense. Got me a new battery and installed it in about 15 min. Very friendly and professional service. No attempt to upsell- I even learned a couple things! Highly recommend this store - my experience was very similar in the past. Now I need to go get my money back from Hyundai! read more

I always enjoy coming to Autozone for parts and great service. Fred was very helpful and helped me with my car when it was pouring rain!

I went here as its convenient for me... they wont take a return of a merchandise i bought it in another autozone in Garland.... They are really ill mannered at customer service and has no standards of helping anyone. They try to make them feel like there the busiest associates there. I m 55 and all need was to return a merchandise bought at a different franchise. The associate figured took me lightly saying theres no way he will take that back. When as to speak with a manager he gave me the attitude and sure enough got the same answer from the Manager Kareem his name was, He said its bad for his store's inventory to take a return. Made me drive all the way to garland in the texas summer heat. Very Rude customer service! FYI i made an account just so i could write this in YELP! read more

Just went in to grab an accessory for our truck and had the friendliest, most helpful service. I was brought to exactly what I needed, asked if everything was working ok with the car, and spoken to with respect. As a woman, this is not always the experience in a male dominated industry--I was very pleasantly surprised. read more

Didn't have the part I wanted but the service was adequate. The guy was nice and apologetic but I was a bit peeved they didn't have my part.

I have mixed emotions about this location. There are two extremely helpful employees here, I forgot their names. The one gentleman is extremely friendly and remembers me when I walk in and the other is a lady who is extremely helpful. The younger guys that work there however I found to be very uninterested in helping me. They were more interested looking out the window and dissecting my car. One of the guys working there actually made a comment, "I bet its slow." You guys could just help me out and we can talk about my car together instead of just staring out the window at it. I hate using the term "hater" but I get the feeling that a few of these guys are haters and that's why they were giving me terrible service. If you removed the younger guys from the equation this place would be a 3 star location. They are missing some key things though and the store is a smaller one. They didn't have a selection of self service rubber hosing or weather stripping which was surprising to me. I really wish I could remember the names of the helpful people and next time I stop in I will note it and update my review. This location is great for picking up a quick socket or tool though and they helpful gentleman was extremely helpful in trying to locate a Rocker Arm for me he didn't have in stock (called other locations.) So again, hit or miss, but very convinent. read more