I went to AutoZone off of Beltline and Josey to get a diagnostic test because my car was stalling…read morewhen I would turn it on and the rep said he didn't know how to do it and just handed me the code scanner and told me if I wanted to do it on my own to bring it back and he could give me the codes but he didn't know how to read them so I could Google them. Also informed me that he was trying to close early at 9PM And mind you I was there at 7:30PM. I don't know jack about cars so I went to Advanced Auto Parts and the worker, Angel, was so helpful and patient! He took his time to do the diagnostic and even checked my battery. He offered to fully charge my battery because he thought this may be the issue. After fully charging my car started perfectly and he even went so far as to asking if he could recheck it just to be sure. He noticed a leak on the battery and suggested to purchase a new one when I was ready. He looked up a battery for my car and gave me pricing and details. Best customer service and didn't feel rushed. I won't be going back to AutoZone.

I'm writing a review on behalf of my dad. He went into his local Advance Auto on Josey Ln., which…read morehe says he usually only shops there because in the past the crew has always had great customer service and help him with whatever he needs. Since COVID-19 hit, it had been awhile since he had went to the store but needed to return a part that he did not use. Apparently the manager KD was very rude to him and made my dad feel very uncomfortable. My dad was meet with an attitude and raised voice when trying to get his money back for a part HE DID NOT USE. He was told he could only warranty the part out which is ridiculous and seems like a scam to keep someone's hard earned money. My dad feels the store is not what it used to be and the customer service he received from the MANAGER was very unprofessional.

Went in looking for sound Bedner gentlemen showed me right where I was at cheaper than I found at…read moreWalmart and on Amazon

Heard a horrible sound under my car on a roadtrip and decided to stop at O'Reilly's! I had the most…read moreamazing help from Jeyson. 5/5 stars would highly recommend stopping by with any car questions or concerns! Best help I have ever experienced. Made a scary moment into one I will not forget.

I actually deal with another location and was sent here because I needed a radiator quickly and the…read moreother location didn't have it. Everything here was easy as pie. Walk in, wait around for a minute until someone comes to help me. They have the invoice printed up already as I ordered the part over the website, he goes off and picks the part and gives it to me. "That'll be $81.19." Me: "It should already be paid for... I bought it online." "You're right. You're all set." Me: "Great! Thanks!" I was hesitant to use them because their prices seemed too good to be true, but honestly, their prices are very competitive and their products have been as good as other parts suppliers. From radiators and heater cores to A/C compressors, driers and condensers to fuel pumps, so far so good. I've gotten one bad fuel pump and an A/C line that wasn't bent correctly but they have been very good, especially for the price. Give them a call!

Awesome customer services, fast with there parts and reliable no doubt I work for spa auto repair…read moreand man there parts are A one

Came in with a tire that needed to be replaced. They tried to repair it but I had a nail on the…read moreside of the tire and it was trashed! They explained in detail the tires I could buy...I have no background in this, but they were extremely helpful with explaining which tires were best. I feel comfortable with my purchase thanks to them! Will be coming back in the future to get work done. Thank you!

I would never return to this place, and I would not recommend it to anyone who is a minority,…read moreespecially Black customers. My experience was extremely dishonest and frustrating. I stopped in as a walk-in due to an issue with my tire on my way to work. I understood that I did not have an appointment and was told upfront that it would take a certain amount of time, which I accepted. At that point, there was only one person ahead of me in line. That customer a Hispanic man who was also a walk-in was serviced and left way before me. After that, multiple customers continued to arrive, many of them, and they were in and out while I continued to wait well past the time I was originally given. When I went back inside to ask about my car (over 30 minutes past the estimated completion time), I was told that customers with reservations are serviced first. I was there for over an hour and 45 minutes. I said if they had appointments, why would you give me a completion time then over an hour ago I was supposed to be done that doesn't make sense. My issue is this: if appointments are prioritized, then why give a walk-in customer a specific completion time knowing that others with reservations would continue to come ahead of me? During this delay, I observed several white customers being serviced and leaving while my vehicle had not even been looked at. I checked on my car at least two times and received no real effort to communicate or work with me. When I asked for the corporate number to file a complaint, I was given a hard time and made to wait an additional 15 minutes just for someone to speak with me about why I wanted the number. At that point, I was already frustrated and did not want to continue explaining myself to staff who showed no concern or accountability. By the time my tire was finally fixed, I was hesitant to even let them touch my car. That's how uncomfortable and untrustworthy the experience felt. I honestly would have preferred to take my car to the Discount Tire near my home, where I trust the service to be fair, transparent, and professional. This entire situation could have been handled with honesty, better communication, and basic respect. Unfortunately, that did not happen here. I even told my coworkers about this place and family members not to give them any service

They were so helpful with my request and officiant as well. Thank you Christian Brothers…read more Big Shout out to Brandon you're a big help!!

Outstanding service AND pricing! My "to go place" when in…read moreneed of Automotive service, very friendly service

I went in today to get my inspection completed and was in and out in 20 minutes, even with a car…read moreahead of me when I arrived. Even better, they now have a machine that prints the inspection stickers right there! No having to go home, enter everything online, and wait a few weeks to get it taken care of. Saving me time + effort = priceless! I'll definitely be back!

I've been coming to this Kwik Kar for years and am so deeply saddened by the new ownership and…read moretheir way of doing business. They decided to hike up the prices and unfortunately it has pushed our family out from using them as our local car people. I have been going to these guys for nearly two decades so I can definitely say that this was not by my choice. The pricing to replace spark plugs was over $150 more than a different Kwik Kar location. When you consider that we have two cars that need the same thing, that's over $300. How could we possibly not go to the other guy? Needless to say I am so so glad they decided to retain the employees and secure their jobs but the price hike was just too much for our family. I hope they can compromise on this and keep some of us locals around for their business.

Always gives a free estimate, work is done fast and efficiently. Ive been a loyal customer for…read more20yrs.

Very honest and always willing to help . I never had any problems , I have been going to them for…read moreover 10 years .

All 4 tires replaced even has tires shined looking amazing. Well worth the price. Every time done…read morethe great efficiency and quality. Well go 1 hour out of my way to get my next tires here

Arrived at 8am and was on the road with 3 replacement tires and brand new wipers at 8:42am…read more Extremely quick and efficient. The lobby area is clean and bright. They also added a second screen where your able to see everything their selecting while checking out - I really appreciate the transparency. It's easy to love the process at this location! I plan to return for any future needs. Xoxo.