Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

Used DFW Mobile Repair for a pre-purchase inspection of a 2015 Subaru Outback. Spoke with Hamm…read moreinitially and Mateo was the technician that arrived on site. It was same day service, within 3 hours of my call. I can't ask for more responsiveness than that. The inspection resulted in me not purchasing the vehicle and while that was disappointing, I was pleased with the information that Mateo presented. He was thorough, pleasant and informative. I consider it money well spent.

Auto repair you can trust!!!! After reading great reviews on Google and Yelp, I made an appointment…read morewith DFW Mobile Repair and they completely lived up to their great reputation!!! Our Toyota Corolla's engine light came on and then the car stopped turning on at all. We were worried that it would be a huge issue and weren't able to take it to the dealership. Scheduling was super easy and quick. DFW Mobile Repair came to our home promptly at their scheduled time, and they did a great job communicating with us before, during, and after the service. It turns out it was a corroded battery. The price for the diagnostic and the service he completed was a fair price and I felt we were in good hands with honest mechanics. The technician even suggested we take the battery to autozone since it should still be under warranty and that is just what we did (they replaced it free of charge). Our car is back in business and we won't hesitate to use them again if the need should arise.

Such honest and hardworking people! I always go to JK One Auto Repair for all my car needs because…read moreI know I'll get my car fixed with a fair price and complete transparency. Highly recommend!!

Very good experience. Josh listened to my description of the problem with the rear window track…read moreand explained how he wanted to approach the repair. Good job, well done and on the estimate.

Had a problem with my automobile. The well known brand dealership had my car for four days and…read morecould not fix the problem. Valley View Care Care diagnosed and fixed the problem in a day. Great service.

I took my car in for an oil leak repair, and let me tell you, it wasn't cheap. Fast forward two…read moreweeks, and suddenly my engine's knocking! Now they're saying I need a whole new engine, and get this--apparently, these vehicles are known for this issue! I'm not saying they're to blame, but seriously, how could they miss this when they did the initial repair? I definitely won't be a returning customer."

Ben's team took great care in resolving all of my issues with my classic 65 Chevy Impala. The…read moretiming and carb needed to be adjusted, which his team performed and my car runs smooth as silk now. The car used to pull hard t the right when applying the brakes. His team of mechanics found the issues and now I can stop without fear of my car slamming into another vehicle. Their mechanical know how and proper resolution to my issues was all done in a week of me dropping off my classic. They have gained my trust and my loyalty as customer with taking great care of my American classic.

I've used Ben to keep my two older Suburbans running like new! Great people, great work, great…read morevalue!

High quality work! Great communicators! Always willing to go the extra mile. They invest in our…read morefamily! They take great care of our Lexus RX350 and F150.

I made the mistake of taking my vehicle here for what I thought would be a quick repair after…read moreanother vehicle hit me. This was two days before Thanksgiving 2024 and after a couple weeks went by receiving no communication, I posted a review on Google still no phone calls. I reached out to them YET AGAIN after another week and instead of communicating about my vehicle she wanted to argue about the bad review I left stating they attempted to call me. I printed out my phone logs just to further prove my point that during this entire fiasco they have attempted to call me only once. I sat in their office having a face-to-face conversation with them stating that the cosmetics mean nothing to me I need my vehicle to operate mechanically and safely just as it did before I was hit. Weeks go by and still no word. Once again I call them and I was told was that they completed cosmetic work prior to even looking at the mechanical work and were still waiting to assess the mechanical portion. On what planet would a mechanical shop perform cosmetic work prior to any mechanical work?! What if the car is totaled? I mean, I'm just a mechanic too, What do I know? We have now started a brand new year. It's a week in to 2025 and the last time I have heard about my car was at the beginning of December. If you want your car fixed correctly and in a timely manner, do not bring your car here.. I wouldn't wish this place on my enemies. Lessons learned.

Recently had my water pump go out on my Q5. Unfortunately my warranty expired so this one cost me…read moreout of pocket. I called and spoke with Bob who happens to be the owner, he had me run the car by and looked at it and saw immediately what my issue was. Bob booked me an appointment to come by and drop my car off so he and his team could do the repairs. I dropped car off the night before and it was ready by next day as promised. What I liked about Bob was that he is very transparent with his pricing and even showed me the old water pump that he pulled out of my car! It was neat to see the proof of the work (not that I doubted him for a moment) but the transparency is very much appreciated. The cost was more than fair for my water pump and actually ended up only being 500 more than a girlfriend of mines Camry. Thank you Bob for taking care of me and getting me back on the road! I definitely would recommend LOTR for any Audi and VW repair! I will definitely return in the future if something else goes wrong. My car is driving like it's brand new again! Brad

Bob Mullen is a national treasure. Where else can you take your daughter's car to get honest and…read morestraightforward advice? I dropped the car off with a request to let me know what all it needed. I braced for new brakes, fluids, and some additional work. I would not have been surprised to have that. I expected brakes at the minimum. Instead I got we topped off fluids and changed the oil. So, why would I say he is a national treasure? Because he went out to car with my daughter and me and spent a lot of time with a thorough walk through about the reason not to let gas get low in car, how to check oil, check tire pressure, and change the windshield wipers. I had shown all of this in the past but this time she said to me, I shouldn't let my gas get low, should I? And that saves us over $2,000. So, Bob, thank you so much for being so kind.

Tried to send to Google Review but link wouldn't let me post…read more Mechanic left vacuum hose disconnected resulting in a transmission error light when I got oil change etc. Cost me almost $300 to fix at Sewell Infinity Gas tank cap was leaking & replaced. Cost only price of part Haven't picked up car yet due to weather. Still have loaner car

Been searching for someone local since the wonderful mechanic we've used for years & years is now…read moreretired. I'm looking for honesty, knowledge and affordability. Brakes starting making a horrible noise so I decided to give this place a try. David seems honest (jury's still out -- but he did actually sent me photos of what they found during checkup, and to me, that does show integrity). It seems that his tech did a very good job with the brakes (time will tell, of course). Paid about $850 (not cheap but doesn't seem unreasonable). So far, so good David. And thank you! Also, seemed to me that David is doing a great job protecting his staff and their customers from COVID! I didn't come in contact with a single human being.

Our first experience with them was terrific! Brought the Rav 4 in because it was pulling and the…read morebrakes were squeaking. I made an appointment. Instead of waiting, they took me back to my house (about a 5 minute drive) in my car (thanks, Mark!). Called me back mid-morning. Kept me posted the whole way! Picked me up and had my car done by around 2 pm. Dealer parts. Adam and Mark were great to work with; gracious, friendly and professional! Will be our one stop for all things auto for now on!

Brought my 2007 vehicle in for a few needed repairs. They called me and discussed what was needed…read moreand what we could wait to repair. This company is one of a kind. The service is fantastic and honest. They took care of what we can get to later down the road and what I needed ASAP. Been coming here for years with 4 of my cars and couldn't be happier. Great service and value to boot.

Great guys; poor service…read more Been to this shop twice in the past year. First to fix a transmission leak, and second to repair a failed transmission. Both times they claimed to be really busy, so would take a week to get to it, but they never did. The car just sat, and followup phone calls did nothing to convince me they ever would look at the vehicle. So, had the leak repaired at another shop, and now the transmission rebuilt elsewhere as well. The owner of the shop and his techs all come across as extremely knowledgeable, but unfortunately are uncomfortable with telling a customer they're not interested in his vehicle. Drive an older front-wheel drive, 4-cylinder, car which is likely the problem. Based on the vehicles parked in-and-around the shop, it's SUVs and pickups sporting V8s for as far as the eye can see. Buyer beware.

Absolutely a great experience. I shopped around for my options as my 2016 Yukon (8 speed)…read moretransmission was done. I looked online and researched for probably two weeks, including Hackler I went to three different shops. Hackler was the best option by far when looking into quality and warranty. Thanks guys so much!