Stopped by my local O'Reilly store to pick up a gallon of windshield wiper fluid. There were 3…read moreshelves and two of them had the regular wiper fluid I needed. The price was marked $4.79 about 6-8 times on 2 of the shelves so I was pretty confident the price was $4.79. When I got to the register, Juan the sales clerk rang it up as $4.99. When I pointed it out and referenced the shelves and the posted price he said the system says different. He claimed he could not correct the price and made ZERO effort to accommodate me as customer. In fact he barely moved and acted put out that I asked for a refund. I refuse to shop where the customer is treated poorly and the store has no care for correcting the posted price. O'Reilly lost a customer today!!

I had my Prius aux battery checked as a second opinion outside of a Toyota dealership. It did need…read moreto be replaced after all but this one came with a 3 yr warranty and saved me $20 from the dealership quote. Jerome was great, polite at answering questions and got me back on rd within 15 mins total!

This shop is amazing ! These guy know BWM and they shot you straight with your cars issues . Honest…read moreGuys work and run this shop .. Ask for Brent .

Just picked up my 2007 328i at UBS. This is by far the BEST BMW service in town. Brent and his…read moreteam are outstanding. When I picked up my vehicle, Brent had all of the old parts available and spent 30 minutes explaining what was done in detail. I know of no other auto repair service that has ever done this. Very thourough and honest shop that I will definitely be using again in the future.

5 stars for O'Reilly Auto Parts. Every time I come in, the staff is helpful, knowledgeable, and…read moreactually takes the time to make sure you leave with the right part instead of guessing. They're quick to look things up, match parts correctly, and give solid advice without trying to upsell you. The store is easy to navigate, well stocked, and the checkout is fast. If you need anything automotive, this is the kind of place that makes the whole process simple.

These people are the kindest and nicest people!…read more I am disabled and it is very difficult for me to get in and out of the car, pull my walker out and walk into a store without a lot of pain. When I pulled in front of the store one of their clerks was standing with a customer with his trunk opened. Before I got out of the car I wanted to know if they could check my car because the engine light was on, so I waited until he was about to go back into the store before I interrupted him. I really just wanted to make sure they could do it because I had stopped at another place they said they didn't have the device, that someone stole it. Anyway, the young man went into the store and sent another very kind man out to check my car, then he went in and printed out the read out of the diagnostic. I was really struggling today and this was such a blessing for me not to have to get out my walker, maneuver it up the curb and go inside the store. Many thanks to your kind professional workforce.

Joe martin was helping us this day and was amazing! I'm not good with cars, but everyone i come…read moreinto this location, everyone helps me instantly! It's usually to get a battery. The last time he helped me put my battery in my car! Top notch service for sure! I love this location!

If I could give a worse rating I would. i borrowed a tool from the store and they made me leave my…read morewallet. well I was working on the car outside and i didnt realize the time well they closed the store and wouldn't give me my wallet back. n than some of the workers tried to pay their phone bill and use my cards at the store to buy things. so I contacted the district manager and he didn't do anything about it either he even told me the wallet wasn't there and they couldn't figure out who I was even tho I sent him pictures and everything for loss prevention! this place is trash

Juan little to no help, went in to ask a question about ac not blowing strong cold air. Wanted him…read moreto check it out and recommend me a antifreeze liquid. He said he doesn't do that. I left then Was really rushed to attend his buddy after me gladly went outside w him

Thanks for closing early! Sign says 10 pm, saw I had a headlight out, got here by 9:50 and your…read moreemployees closed the store... really crappy!

Christopher Brown and Shameka were AWESOME! They both have great customer service! I was greeted at…read morethe door! Christopher helped me with my battery! thank yall both!

I love AutoZone but I'm disappointed I think they start to…read morehigher the wrong ones this employee is african-American boy his name is ( JAMELE ) was very rude and disrespectful , I asked him for help 4 times and he say I'm busy he was just eating chips on the corner at work !! He was not even busy for 20 minutes hiding i was waiting on him to help me then on the line he scream at me , i was shocked the way how this boy treat customers !!! Everyone was unhappy and they left the shop for his behavior I This is not professional from a big business like AutoZone !!!

Extremely friendly employees allowed me to enjoy their air conditioning while my wife had dental…read morework done at a nearby office that would not allow me to even come into the building since I was not having dental work done myself. The store is very well organized and extremely clean. I will have to make it over here more often.

Was a long-time AutoZone and Pep Boy's customer because they were close to home or had superior…read moreselection of product. Disabused my regular ride while taking care of an aging parent recently, but now back to my regular care & maintenance routines. One of those is use of fuel additives, and RXP has always been a favorite. Was surprised to find only O'Reilly's carries it these days, and thankfully they opened a store in my neighborhood. Signed up for their rewards program, and was surprised when they sent me a $5 coupon just because it was birthday. Friendly staff, clean store, convenient hours, good product selection, so what's not to like?

I came in to pick up an order for Doordash and I was trying to see where the name was that it only…read morehad numbers I've been doing this for about 23 years so I know what I'm doing and Jesse asked me can you read he was being very rude and the other two guys looked all stupid when I told him hey that's pretty rude that he said that he said he was the manager so I wouldn't recommend anyone to come here and less they want to be talk to condescendingly the guys name was Jesse and the other two guys were named John and James don't come here.

my car has some issues with the starter spoke to Jesse the Manager at this location , was very…read morehelpful and knowledgeable! One stop shop OEM parts available.

This is a bit smaller store than I am used to for O'Reilly but they still have great selection…read more Also impressive was their customer service. They did not have what I was looking for, but told me where to get it. They even pulled it up on a map to show me. Great service!

i bought a motorcycle battery that came in by truck because it wasnt it stock. Turns out it needed…read moreto have the acid added and then charged. The technician wouldnt help install the acid. (They have a work area in the back) I had never done it and he didnt want it done in the store. I told him that I bought it here and it would be good customer service to help with installing it. As I stated, I had not done it before. He said thats not part of the deal and that its not the policy of Oreilly to handle caustic substances. I walked outside and on the sidewalk installed the acid using the directions. Turns out it was quite simple. and put the plastic cover over the holes. The label said it needed to be trickle charged also. Directions said to let it sit for 20 minutes before charging. I went back in with the battery and asked for a trickle charge and not to start for 20 minutes showing him the instructions in the pamphlet. The young man i spoke to took it back to the back. They started charging it in the back and he came out and said it will be ready in 20 minutes. I said NO its supposed to sit for 20 minutes before you begin the trickle charge. (remember i even showed him the instructions before he carried it back to the work area) Fortunately the young black man there looked over the directions with me and saw how long to trickle charge it. He agreed to wait 20 minutes to begin the process. I cant tell you how disappointed I was with the refusal of the technician who refused to do a simple task to help me install the acid in the battery i bought from them (again i had never done it). Lesson: Dont count on customer service at OReilly Auto Parts. Wish I had gone across the street to Auto Zone or NAPA. Was it worth losing a customer for life? I wont be back.