Arturo does an amazing job with car repairs and customer service. so thrilled and thankful for this kind of service. Highly recommend!

Great service, helped with battery pricing and got me out quickly! I appreciate their helpful service.

I am a DIYer and I replaced my own cv axles, after that my transmission stop engaging so i took my car there. they charged me $180 for diagnostic and they pointed out i had the wrong parts, so i replaced my cv axle with them and what followed was a grind noise that they ridicularized me saying it was my fault, i swallowed it dry because i know i got the wrong part from the start and i let it go. After a month the grinding noise was too much and i noticed my brake bracket was completely loose, so I took it there again. Result: they charge me for the missing pin it was on my car from the start, i declined, so they say something like 20 years of experience tried to dodge from parts of the inspection, put the pin back in 5 min (most likely my own that was sitting there for a month) and someone drove the car like a crack head to test drive(i saw when i was leaving, they saw me they did not hold back neither), and gave me call gave me back the keys no words about damage on the wheels, tires, loss of wheel balance, absolute silence. Tried to call after do expose all issues and hang up on me at first then manager called me then i lost it when i realized he is also the owner and central part of the disregard for this place because i pointed out personally to him all issues that needed to be addressed. What a disgraceful customer experience, halfass service, awful professionalism, ludacrous price with a tone of disrespect all along. Have a second professional mechanic handy before you go there read more

This is the Kwik Kar to go to, hands down. The prices are better, the service is better, and you are treated very well. My advisor was a gentleman named Forrest and he was excellent. He explained the pricing to me beforehand, which did not happen at a different Kwik Kar location I had gone to. These folks will not try to upsell you on things you don't need. The word must have gotten out on how good this place is, since there were several customers already there when I arrived. I will only be going to this Kwik Kar from now on. Fantastic, convenient, and trust worthy. Highly recommended. read more

I love this place! Honestly, I don't quite understand all the negative reviews/ratings, as I've always had an extremely awesome experience when I'd go here. They're very kind and helpful, not just to me but to others that I see walking in as well. They're very quick and efficient with their services and do a really good job. They also explain anything to you should you need it in a friendly manner. I feel that they're very genuine and sincere here. Some services can be a little costly, but they try to help you where they can and will discount things when they're able to. I've done a lot of things here from oil changes to just now, a state inspection, and more. Every time I visit, I know I'll come back for the next thing. read more

Unfortunate, as in reviewing the Yelp ratings this was one of the worst experiences that I've encounter in sometime. Front desk rude and didn't even acknowledge my presence. Place was empty and they didn't welcome to their shop. Mechanic didn't even know how to reset the timing on my truck. The mechanic advised me to research youtube to find how to set up timing. Really! No thanks! read more

Went by to see if they could check the fuses and bulbs in my Honda because a couple of interior lights weren't working. They tried to convince me that the bulbs were burnt out, and you could not change the bulbs, but had to change the entire assemblies at a cost of $1100! Checked with someone else and all you have to do is replace the bulbs! What a rip off joint! I will give them one star because they told me I accidentally pushed the lock button on the passenger window causing it not to roll down. read more

The staff here is very kind and have a way of helping you be calm when you are stressed about your vehicle. Being a woman it is sometimes hard to find trustworthy help with vehicles and these two gentlemen that assisted me in an oil change and an inspection where so respectful. I will always go back and drive from Dallas to use this location. I wish I knew their names to state them but they know who they are and I wanted to thank them again. I know the guys in the back are good ones too. They even vacuumed my car. Support this business! It is a good one and there is not much of this great customer service going on these days.. read more

Oil change "service" now dead engine. How? Oil filter not properly installed. The shop manager & front desk phone operator refuse to give shop insurance, upper management, or owner's contact information. As a female navigating the predominately male auto mechanic world its difficult finding a reputable & trustworthy shop for service. I'm a returning oil change customer - shop serviced my previous vehicles & expected quality service on my newest but instead left with complete negligence on a routine oil change. Its nearly two weeks of being told, "Our insurance will contact you" via shop manager to no avail. When mistakes happen - this is not how you treat customers. Future customers RUN AWAY! read more

Kwik Kar - oil filter popped off while driving. photo oil filter roadside - Oil Change Stations Near Me - Carrollton, Texas

Rip Off Artist - Arturo Garcia and his crew take advantage of women who come to him for service. They will go so far as to cut hoses and sabotage good running cars. They will persuade you in the work bay and try to hit you for the up charge even with a sign saying 'no customers in the bay'. Constant smoking as they work on you car from the very old guy with white hair looks like doc form back to the future. I knew of the family that use to own the shop before the horrible new management a couple years ago. They were descent folk. These are shysters in operation, the place should be shut down or case law suit at best. They really cut the hose on my wife's car. What Low lives.. Also, there are women complaining of the same thing all in the reviews. read more

HORRIBLE SERVICE DO NOT GO HERE!! Arturo Garcia refusing my service because of my skin color. Gave me no valid reason to why he refused my service. Them tried to charge me $750 for a tune up when i was qouted $200 the day before. Will be speaking with the french owner soon. DONT GO THERE. read more

They really helped me figure out what was going on with my truck. They took everything step-by-step to save me as much money as possible. What could've been a $1000 job they got fixed for $200. read more

Came in for a state inspection. The guy working there named Q was so nice and fun and made the process so easy. It was something I was dreading and he made my day. Plus I was in and out in about 10 minutes. read more

Do not bring your car to this place it's a family of Rip offs I went in for a routine inspection and they said my car did not pass because of tint I said don't you have to have a machine she said no I can look at it and tell so I said why did you not say that before you charged me if you knew it would fail she said with a smirk on her ugly old face we don't have to tell you but you have to pay no matter what now I have had this car for 3 years and I have Past every year then I went to another one up the block and they past me Family of rip-off's do not bring your car to this place they only want your money read more

Quick, easy, and great service! Called me to let me know what else I needed to get done on my car with pricing. Great experience!

Thank you so much for y'all's help with our truck. We had our car serviced on 12/2/23. Great job BTW ! A week later, our truck had check engine light on. Tony and the crew diagnosed, promptly gave us an estimate and quickly completed the work. This will be our first call for any other automotive issues. Keep up the great work ! Thanks again ! read more

The 'Service' at this Kwik Kar is courteous, professional, and thorough. There are mechanics who can take on any and every issue a car can throw at you. The Owners are on site all of the time to help. read more

I highly recommend Kwik Kar. I recently had service there and they were great. They were very professional and I was very happy with the service. read more

Agree with all the other 1 star comments. Very RUDE! Called for a pre-purchase inspection, receptionist said yes they do do them, asked for the year, make and model. She said one second let me check with someone if we can do it. She came back on and asked if I had ever been in before. I said I had not I live out of state. She said oh hold on. Then enters Mark. Very rude guy, gets on the phone and snaps "THIS IS MARK. WHAT DO YOU NEED?" So now I am think maybe they don't do pre-purchase inspections. Me asking set Mark off for some reason. I say I was just checking to see if I could get a pre-purchase inspection done. Do you do them? Mark -"YES!" Started to explain I was buying a truck but live out of state when he cuts me off. "HOW YOU GONNA PAY FOR IT SIR!" I said I was planning to pay with my card over the phone. "WE DON'T DO THAT HERE!" I said oh ok I will try to find some one else thanks. He just hangs up on me mid sentence! Called Kwik Kar Marsh just down the road from them. Very friendly, courteous, and out going. Drive to this one. I highly recommend you go here instead. Kwik Kar Marsh 1049 Marsh Ln Carrollton, TX 75006 United States read more

We've taken our vehicles to this location for over 15 years. Wouldn't think of going anywhere else. They're very honest, knowledgeable, and friendly. They always go above and beyond basic service expectations. HIGHLY RECOMMENDED! read more

This shop was my saving grace in a stressful situation. On Tuesday, my car died as I was parking at work. I own a 2012 Honda Accord, that has been, by all accounts, a very reliable vehicle for as long as I've owned it. I live in Rowlett, and typically take my car to the Kwik Kar in Sasche, TX. I work about a block away from this shop, and after replacing the battery, and realizing the problem was my alternator, I drove it to the closest place, fearing it wouldn't make it back to Sasche. On arrival, I was greeted with a smile by Diane. She made me feel at home and completely at ease, promising my car would be on the lift within 15 minutes (and she was true to her word). Not only was my car looked at, but I was told that the alternator was my issue within 20 minutes. She ordered my part, and had I it installed in a timely manner. I had nowhere else to be (and no way to get there even if I did), so I sat in the waiting room while my car was worked on. While waiting, I witnessed Diane handle multiple different clients (both in person and over the phone). She handled each situation with strict professionalism, and care. At one point, a potential customer called on the phone. From what I could gather from this customer yelling and Diane's responses to her, she had purchased a second hand car that didn't come equipped with an oil pan or a key. While Diane was attempting to coach this individual on potential solutions to her problem, the client became irate and began yelling over the phone. Not only did this individual want to drive the car (sans key AND oil pan) to the shop, she appeared to want an exact breakdown of costs associated with repairs (which, in my mind, would have been impossible). Needless to say, this individual sounded difficult (to put it nicely). Diane handled a 15ish minute call with grace, never once becoming flustered. I'm not sure of what came of the situation, but I was impressed by the professionalism exhibited by the staff when in a difficult situation. From a personal experience, I was treated with compassion. I've read other reviews stating that employees were "rude" to customers. I didn't experience this at all. In fact, while I am wholeheartedly devoted to my shop in Sasche, knowing that there is a reliable mechanic so close to my place of business makes me feel so much better. Thank you for all of the hard work, and for getting my car back on the road. I couldn't have asked for a better team to work on my vehicle during what could have been a anxiety ridden experience. read more

i needed an oil change and general inspection, was in and out in 30 minutes for $80. way faster than Honda dealership. that said, they tried to sell me on things I didn't need or wasn't due for including transmission fluid replacement, which isn't due on Honda's until 60,000 miles. they tried to tell me it needs to be replaced at 25,000 miles. weird that the Honda dealership wouldn't mention that seeing as I'm close to 50k miles??? It seems like they assumed that because I'm a young blonde woman, I wouldn't know any better basically go in, get what you need, and be skeptical of anything they try to sell you on read more

We have used this business since moving to North Dallas and they are are good people. Their prices are reasonable and they do an excellent job. One thing I like about them is that they will not do work on your car/truck if it's not needed and if its not worth it, based on the value of your car. I rarely give 5 stars to anyone, but, Diane and her crew deserve the praise for a job well done! read more

I took my charger into Rail ! He popped my headlight back into place in a matter of seconds and had me back on the road! I take all my cars here and have never had an issue yet! Outstanding service from the front desk to the shop! read more

I've brought my car in for an inspection and an oil change, have always loved the service! Today, I brought my car in for its scheduled oil change and they were so friendly, as always! Made me feel like part of their family and truly took care of my vehicle and me. Highly recommended. read more

Great service...Great attention to detail! This is a family run business that treats customers with respect. Very ethical also and did not pressure me to buy extra products. I will drive from Keller for them to take care of my car...even for just an oil change...LOVE THEM! read more

Kwik Kar - Oil Change Stations Near Me - Carrollton, Texas

Receptionist is an older woman that lacks proper customer service training, I don't get the sense that I feel welcome and that she is actually "happy to help me." Please take time to properly train your employees to be friendly and courteous to their customers. read more

This family run biz has won our family's loyalty. They've proven over and over that they have our best interest at heart. This Kwik Kar is not connected to others. Prices are competitive and work done has not disappointed. Yes, car repairs/maintenance can be expensive, but their honesty is what makes us return for oil changes, inspections and other repairs. Yes, they are people just like us. Sometimes they can seem less than gracious, but that's rare and I'm sure I do too sometimes. read more

All I have to say is yikes. I came here for an inspection. I had no issues with the inspection but this place is so disorganized. While I was here, a customers key was lost. The lady at the front desk was not wearing a mask. The rest of the shop people were not wearing their masks over their nose. And the best part, so much cussing going on. There was A KID sitting in the lobby and they were cussing like they were sailors fully tatted. No professionalism and a complete mess of a business. read more

Our family has taken our cars to this place for almost 20 years. They are competent, honest, and charge reasonable prices. Highly recommend! read more

This place suspiciously didn't have a Yelp entry, so I created one to help out fellow car owners. Do not give this place your business. I went in for an oil change and inspection. The oil change is more expensive than anyone else in the area, but I thought since they were doing my inspection I might as well get it done. I told the mechanic there was a problem with my taillight. The bulb was not out so I thought it was a fuse. The young mechanic was rude and condescending, so then an older man came out. Maybe the father/owner. I told him I need an inspection, but I need you to fix the fuse for my taillight, because I assume this is required for an inspection. They said ok. I get a call a few hours later. The receptionist proceeds to tell me all the reasons I failed the inspection, one of which is my windows are too dark?? She acts like she knows what she's talking about, but she doesn't have a clue. I go to pick up my car and the old man tells me I'm going to need an entire new taillight assembly, and that the electrical is bad. And that he failed me at my inspection! So I still have to pay. I told him that was unreasonable, since I addressed the taillight from the beginning! So I reluctantly paid the full bill, and left. Later that night, I found the blown fuse, replaced it, and fixed my taillight. Do not give this place your business. Not only are they overpriced, but they take advantage of you and don't know what they are doing. This is one of those auto repair places that your hear nightmare stories about. Keep driving and find another repair place! read more

Wouldn't recommend this place to anyone. They spent an hour doing a job that takes "5-10 minutes" just to tell me they had the wrong part. Don't go to these boobs they'll waste your time. read more

I went here for years but my recent visit was pretty bad. I had a oil change and didn't realize until 2 days later they over inflated all 4 tires. My handheld gauge display 60 psi but I think it was much higher because the gauge can only go up to 60. The recommended tire pressure for my car is between 32-35 psi. I released the air to a safe pressure and called in to report the issue. They immediately were on the defensive mode. They said my gauge was broken and there was no way in the world they could have made this kind of mistake. When I first discover the issue, I thought about driving my car back to the shop to show them but it was way to risky. I'm giving them one star for poor service and not taking accountability for their mistake. I won't be returning to this store. read more

GREAT SERVICE. Mark and Diane are very knowledgeable, and willing to help/explain anything. They give you an honest advise on a time frame that particular services need to be done on your car. They don't try to overcharge you or take advantage of you. They know how to treat people and it shows. read more

I have been coming here for almost 2 years now. This particular location has always done a great job and has always been honest with me on what needed to be done with my vehicle. The prices have stayed fair and consistent. I would highly recommend doing business at this location. read more

I admit that I knew my window tint might be too dark but they had passed it 2 years in a row. So I took it to them again and after doing the entire inspection they failed it for window tint being too dark. Most places that care about their customers would inform them of that issue prior to doing to the entire inspection but they went ahead with it and charged me full price for the fail. I am not sure but I think it may be because I started getting my oil changed across the street because I can go get a Taco at Fuzzy's while I wait. Oh well, they got my $26 but they lost any future business from me. read more

Was told my oil pan was leaking which I thought was odd because my oil level was never an issue. I elected to not pay the additional hundreds of dollars for a new oil pan because o did not believe them. A day latter I'm driving down the road and all my engine lights come on and start blinking and my oil light. I immediately pull over an call a tow truck. Upon close inspection the oil screw had called out. They tried to screw the oil plug in just enough to make the oil leak slowly and make me think I really had an issue with my oil pan so I would come back and waste my money. I had the tow truck tow it back to them to put oil back in my engine and screw the plug back in. No Leaks after that, no Issues or comments about my oil pan any where else. Haven't been back since I refuse to step foot in that place ever again. read more

15 years I have been going to this location. Never disappointed in the quality of work and the family that owns it. Trustworthy and excellent customer service. read more

DO NOT GO HERE. The Owners are very rude; especially the husband. The kid doing the State inspection on my truck was out driving it for a very long time. A few days later, I discovered that he had forced and broken my light switch. Now the fog lights come on and stay on in all settings (with both the parking lights and headlights). The fog lights are only supposed to come on when you pull out the light switch. Am very Unhappy. Will never go here again. read more

came for a state inspection. i failed the first time but the staff helped by noticing i replaced my battery very recently. i came back after 2 weeks of driving and passed. they let me test again for free, so big thanks to the crew for that! read more