We love Ahmed - honest place with great service and they take care of you. I'm a repeat customer and I trust this place. Good people. Great value too. They've fixed my car many times and always tell me the truth. Excellent service read more

Great work! It's hard finding a good value and honest work in this market but they know how to do it. Took both my cars here this week and was very pleased with the communication, and not trying to take advantage of me. Will be going back and recommending to my family. Took an altima and an accord and both fixes went well! read more

Did a great job on my repairs at a fair price. A friend recommended this garage and we were pleased with how fast the repairs were done as well read more

this mechanic is completely utterly incompetent. they install faulty autoparts to fail then charge you more money tonrepair the faulty auto parts they installed read more

Truly, the best mechanic shop I've ever been to. I wish other shops could take this one as a glowing example of what excellent customer service and knowledge truly looks like. read more

Quick response and service. I was down the road and needed to get my state inspection done. I called and someone answered quickly and said they could get me in right away. They were done in 30 mins. read more

Hi Five is the greatest auto service in the metroplex! Expert auto care in a timely and most professional manner. Thank you for everything! read more

I had a car that wouldn't start. I wasn't sure if it was an alternator problem or a battery one. I took it to the shop. They checked immediately and let me know it was a battery issue. It was replaced and I was on my way by the mercy of Allah. Masha'Allah! read more

Fantastic service and very friendly and professional they always finish on time and they are very clean

I stopped in for an inspection on my Honda Odyssey and I was taken care of quickly. I was only there for about 20 minutes and didn't have any problems. read more

Hi Five Auto Care - Auto Repair Near Me - Richardson, Texas

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A trusted place for getting vehicle fix and rely on reasonable pricing. Also helps with proper recommendations if services are done else where. Thank you! read more

This shop has been my go-to place for over 20 years! This shop is ALWAYS busy. Why? Because they are honest and fair. There is no reason to go anywhere else. read more

Excellent team and incredibly trust worthy. Always appreciate their honest approach to vehicle repair!

I called Hi-Five after getting a shockingly high price quote from my 'regular guy' to swap out a headlight bulb that I was having problems with getting the old bulb out due to the 'unwillingness' of the little fastener holding it in place. The guy at High Five requested I bring the car on over and he would take a look at it. And they had a great deal of trouble with the little fastener as well, but, when all was said and done, he just charged me $20.00! These guys are straight and fair on their services and pricing, and will be seeing me again! read more

The Hi Five is an auto repair shop with a friendly and efficient staff and I have absolutely no complaints. If you don't want to get ripped off at the dealer, bring your car to these guys. The service is quality work and the price is very reasonable. Ahmed is very knowledgeable, trustworthy, fair, and clear. He'll tell you exactly what is wrong with your car and won't make any unnecessary repairs. I trust him more than any dealer. My family and I we are coming here for years. I never had a bad experience here personally being a woman or felt scammed. Highly recommend without reservation. ! Wish I could give them six stars! Thanks to all you guys for keeping my old RAV4 going. It is always a pleasure doing business with Hi Five. read more

Excellent customer service! Honest guys. I always bring my vehicles to them, they tell me how much life is left in whatever part and offer me different solutions with pricing. read more

I'm glad I found this auto shop! They are honest, professional, trustworthy and reliable. I bring my Volvo and Mercedez here for service.

I've been bringing our cars here for 10 years and they are great. Good prices and quick service for oil changes, state inspection, and all the little issues that come up on older cars. This is our neighborhood primary care clinic for cars. Nice to work with the actual owner of a company these days--not the assistant manager of some corporate chain. Everyone here is calm, friendly, and knowledgeable. read more

If u have a battery problem they will tell u u need a new transmission , overcharging making u other problems in the car , no trust at all , no knowledge at all , they will still part and money from u and cause other problem to come back . read more

Highly recommend this business. I along with my family have taken our cars here for years. If I ever have an issue and I'm nearby, they are the first ones I'd call. Trust them 100%!! read more

I have used Hi Five for several years now. The employees are friendly, knowledgeable, and the price of the repairs is always fair. Ahmed carefully explains what's needed, and what is the best way proceed. I have recommended Hi Five to several friends, and all are more than happy. read more

Came in this morning, with no appointment, for a synthetic oil change and a state inspection. They started right away and it only took 20/25 minutes for both! We walked over to Communion coffee while we waited and came back and they were finished. I called a few places beforehand, and they were all around $20 more than it cost here. I looked on Groupon, and Hi Five's oil synthetic change was about the same price as the Groupons, but no coupon needed. I also usually feel like the workers are trying to get me to spend more money when I go in for an oil change, and I didn't feel that at all here. Will definitely come back! read more

I've worked on cars all my life...sometimes I fix them! =P~ I've also owned my own Mechanic Shoppe previously in the 90's. I know cars but I'm a bit too decrepit & bleary-eyed to work on them any longer. I've never had any sort of anything less than a stellar experience at High-5 Auto. Every-time I have an issue fixed/addressed, Ahmed assures me that I don't need this or that even though I usually insist on it. Prices?? As I always say when I pay: "It's only HALF of what I expected!" He is quick to laugh & almost always there unless it's prayer-time. I also know people & Ahmed & his team are HUMAN BEINGS....they're not perfect as most human-beings are also unfortunately constituted, however? they are HUMANE & that is a TONNE more than I can say about some of the supposed "People" [Abid I.] that are here leaving harassing negative repeated comments & reviews as if they are somehow themselves Auto-Repair experts. Adverse situations do not develop "Character" it simply reveals it. Bad things happen to good people each & every day...it's not whether or not "Problems/Mistakes" are made but how they are handled that matters. I'm quite sure that Abid I. is just a jerkasaurus that is even mean to his own mother & father & MOST PROBABLY NOT EVEN MARRIED. My personal Quote: "PROBLEMS!!!!!?????....are just great opportunities to learn some-thing New!" C. M. Gerarrd 2000 Abid I? It seems that your problems simply revealed something that YOU needed to see of your own character but you're projecting blame & castigations on others instead of addressing the issue in a mature manner. read more

I have been coming to this shop for more than 20 years. Great service, friendly staff, honest, and reasonable prices

Honest expert who tells it like it is and charges a fair price. We trust him with all of our family's cars and know they will do a great job. Thank you guys!!!-Ruba Sarris read more

A friend referred this shop to me for a paint job. However, the work was not good. There were defects in paint job. I had to come back 3 times. The owner got frustrated saying there was nothing wrong... while not looking at the job! He was rude... read more

I've been going to High Five for ages...through three cars of my own and five others my immediate family has owned. I have always gotten excellent, friendly service. Always at or below other shops' estimates (although I quit getting other estimates 7 years ago!). The owner is friendly, kind, remembers your name, asks about family. Bottom line, I trust him without a doubt to diagnose, fix the problem. I've been offered rides back home after dropping car off, the use of his personal car once or twice if repairs took more than a few hours. He's always squeezed us in it seems for quickies (inspections, etc) and that's not easy to do as he is in high demand simply because he delivers excellent, fair service. Love the owner, and many of his mechanics have been with him for years. The BEST! read more

If you have to pay a few hundred dollars more to get your car fixed from an 'authentic' auto repair shop, DO IT. They cannot even diagnose the problem correctly, let alone fix it. All the work on my car was performed by a shop they contracted. read more

LOVE these guys! The shop is small and seems to always be busy. We have been taking both vehicles (Ford and VW) here for more than 5 years. They do everything from simple maintenance to more complicated repairs. The manager/owner guy is very conservative when suggesting repairs, so he doesn't try to stick a customer with costly repairs right off the bat. I don't care that they don't wash and vacuum my car when the service is completed. I DO care that I can trust their advise and their work. read more

My go-to shop when I have something wrong that I cannot fix myself. Their work has always been the highest quality and the mechanics there will be completely honest about what is wrong with your car. Highly reccomend read more

I wouldn't trust my car with any other mechanic in Richardson! Ahmed is seriously the best. My family has been using him for well over a decade and we've never had an issue. Extremely affordable and will never recommend stuff your car doesn't need. read more

This is the 2nd time I've been here. Make sure to get a quote in writing before they start anything. The first time I think the owner quoted me from the start and everything was wonderful. The second time one of the employees directly lied, stating that with a state inspection ($25), he would top off the fluid levels for no charge and let me know if my air filter needs to be replaced (and for $10 only, after I said that I do it myself usually and buy it cheap from Amazon). He even further specified that the total would be around $35. When it was time to pay, there was someone else who charged me $30 automatically for the air filter and $1 to top off the fluid levels. I didn't dispute the $1 charge. It's very reasonable, BUT, I was told that they never do a $10 charge for an air filter and that they need to be paid for their labor. The other employee would not come out to confirm. I was told bluntly that he never said that and they would take out the air filter because $10 is not worth it. I said I'll do $15 and they grudgingly agreed. The service was quick BUT if you are looking for a trustworthy place, I suggest some where else. Please don't lie about your prices and be honest and upfront. ** They even left the break fluid cap off. read more

No matter the problem, I call Hi 5 first. Best care and service! Business is operated with honesty and integrity.

We have been taking our cars here for years! They are honest mechanics who charge a fair price! Highly recommend.

Have been a customer before, but they came to my rescue today and didn't charge me extra. Have always had great, straight up service here, and good pricing. All that seems rare these days. read more

Car troubles are a serious bummer. Driving around town with a leaky coolant system can really bring you down. Then I happened across Hi Five. The guys are extremely friendly, and honestly, quite inviting. I went in knowing exactly what was wrong with my car. Bad heater core. Like I said, total bummer. They knew it, they fixed it, and had me on my way. No more leaks. Just like that. In one day. I don't have much experience with mechanics but I have to say that I was very impressed. I easily recommend this place. read more

I brought my Highlander for a timing belt replacement and requested the parts to be returned to me. I noticed that all the parts were not returned so I brought it to his attention. It was late so he promised to check with his mechanic and call me. He called next day and asked me to bring the car back as the mechanic forgot to replace the full timing set. I took the car next day and parts were replaced. I am the only one who drives that vehicle and take very good care of it. The vehicle never went to any mechanic shop after that. I discovered yesterday, while replacing the oil, what was done to my car. 1- In order to lift the vehicle to remove the wheel well shield to get access to the crank pulley, the jack was put at the wrong spot severely damaging the underside of the body. 2- The engine was supported by some hard object when the mount was removed to get access to the timing belt. The oil pan is deformed from underneath. I am not sure what else was damaged. The mechanic who worked on my vehicle was probably not even a mechanic. An experienced mechanic does not forget to replace the full timing set, knows where to place the jack and knows that a piece of wood or something similar needs to be placed under the oil pan to avoid damage. I blame the owner for this damage since he is the one responsible. I paid him the full amount that I agreed to pay and had to make two trips in order to get the work done right and they damaged my vehicle. He should have made sure that the person working on his customer vehicles was qualified. It was his responsibility to make sure that the vehicle was returned in the same condition as he received it. I am not sure how many of his customers are driving with half of the parts replaced while he charged for the full service. He promised me that he will use Genuine Toyota Parts but I am not even sure of that now. The owner must be seeing this post and instead of telling me that somebody else damaged my vehicle, he should be hiring people who know how to work on cars. I have to pay double the amount that I paid him just to fix what his workshop damaged. If he is any fair, he should return what he charged and fix my vehicle that he damaged. I do give him credit for being honest that he did not replace the parts that he charged for and replaced them the next day. To all the naive people who have posted a positive review. Please go straight to a workshop that employs qualified people and have your vehicle evaluated. I would not risk my life driving a vehicle repaired (damaged) by incompetent and inexperienced workers at this place. Please see the pictured of the damage on their facebook page. I am adding more for the body damage. read more

This man is a rip off artist! I brought my BMW here explaining to him clearly that I have a coolant and oil leak. He said he fixed all the leaks and problems and assured me it is good to go. Turns out he didn't even touch any of the leaks and only tuned up the car. I brought it back and he fixed the coolant leak, yet one week later my leak is back, dripping all over the ground. These mechanics have no idea what they're doing, especially if you own a foreign car I highly recommend staying away from this company. The worst part is, Ahmed (the owner) won't ever admit his faults. If he doesn't deliver what he promises, he will be sure to justify himself. Not sure if he's a con artist or just delusional. read more

Once again, brought both cars for inspection and service to this shop. The manager remembers his customers, and is very friendly and respectful. Always have nice chats with him. Had more work done to our Ford Escape, completed promptly and at a very reasonable price. Extremely happy with the service, both quality and price. These guys are great! read more

Very educated in what they do. The service here is professional. I suggest getting here early, as they get really busy.