Fast, Friendly, and Stress-Free When I Needed It Most! Yesterday I had one of those "oh no" moments when I realized my vehicle registration was expiring at the end of February. If you've ever dealt with that last-minute panic, you know how stressful it can feel trying to get everything done quickly. I decided to stop by Take 5, and I'm so glad I did! From the moment I pulled up, the experience was smooth and welcoming. I only waited about 10 minutes, which was already impressive, but what really stood out was the customer service. The staff was incredibly kind, professional, and attentive. They even offered me water while I waited, which was such a thoughtful touch and made the experience feel more personal instead of transactional. Another thing I really appreciated was the transparency and value. Their prices were clearly posted all around, so there were no surprises, and everything was very reasonably priced for the convenience and quality of service they provide. Once they got started, they handled everything efficiently and confidently. The entire process took maybe 20 minutes from start to finish. No hassle, no confusion, no stress. Before I knew it, I was back on the road with my registration taken care of and a huge weight off my shoulders. If you're putting off your registration or just want a place that values your time and treats you with genuine kindness, Take 5 is absolutely the place to go. Fast service, friendly staff, transparent pricing, and a stress-free experience. I'll definitely be coming back and highly recommend them to anyone who needs quick, reliable service! read more

At W.Arapaho location and had the best experience. Raphael was very knowledgeable and informative on products and services. Best customer service I've had in a long time. read more

Waited an hour for an emissions test. Staff lacks a sense of urgency and the ability to prioritize. I was unfortunate to get put in the slow bay. 3 cars that arrived after me were serviced before me. Poor overall experience for a company that prides themselves on speedy service read more

I took my car here to get an oil change because they offer a decent military discounts. It seemed like it went ok and I didn't suspect anything negative. A few days later I noticed that there were stains of oil in my driveway. I looked under my car and the plastic sheath protecting the oil filter was full of oil and it splattered to the back of my car due to driving and wind. I took it to the dealership and after diagnosis they said that the oil plug was cross threaded and was not sealing correctly which was leading to the leak. Well 800 dollars later and replacing the oil pan now it's not leaking anymore. I won't be back to this place and if you do go just make sure to look over your vehicle once you're done. read more

Take 5 Oil Change - Oil pan and oil filter - Oil Change Stations Near Me - Richardson, Texas

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Upon arrival, I was not grey until 7mins later, with only 1 car being worked on. Next, the vehicle arrived after me got greeted before me! What a major disappointment! I was Never asked what type of oil I would like to use, so they choice the "full synthetic oil without my permission". Now keep in mind I did my home and called first to ask about prices and different types of oil that was "available". Customer service at this location is horrible, "Quality", is a piece of JOKE! Professional = None! If I could this place will be getting a Negative-5 stars! If you trained your employees to rip off New clients, then good luck! Well, hope this review does not reach it's way to the BBB.! read more

I simply needed an oil change which I sat and waited for for 30 minutes on my lunch break. I literally had to honk at the rep to get their attention to ask how much longer just for them to tell me "I'm sorry" I'm so triggered. It wouldn't have hurt to be proactive saying "it's going to be some time but no sat there my whole lunch break wasted my time read more

Don't come here if you're looking for an emissions inspection, they'll tell you to pull into a spot to wait for an hour (without being acknowledged by anyone), until you finally say something. And THEN they tell you that because there's only one person that can do the inspection (the manager), they need you to COME BACK in another hour because they're "busy in a Zoom meeting". Zero communication prior to that. Absolutely unacceptable, and a complete waste of my time. read more

Disorganized, smoking in the work bay, sharing a vape. What's in the vape? Three bays. 2 in first bay. 2 in second bay. No one in third bay. Lined me up third in second bay. Truck behind me get pull into the third bay that is inspection typically. Driver didn't get out per usual for inspection so I assume oil change. At this point I'm waiting 30 mins and still second in bay two. Total of an hour from pull in to exit. read more

Waited for 45 minutes and eventually left.. the staff had no sense of urgency or even awareness that there were a ton of people waiting. At one point they were laughing about something on their phone. Two people gave up before me, then I finally left too. Crazy that their marketing is for fast service.. I need to find a local place. read more

Went for my usual oil change and Anthony was wonderful! He took the time to educate me about my car and saved me some money. I'll be coming back here per usual read more

The only reason I went there because it's close to my house, so when I got there they said couple of minutes and will start with your car I was the second car on the line And guess what 1 hour and 19 minutes exactly it took them just to change the oil and they were just bunch of kids running the place it's just not worth your time and your money to go there , and they didn't even bother to tell you that they're sorry running late or something it just again kids are running the place read more

Great and friendly service! Shoutout to Ethan and Ruben for providing quick and professional service from start to finish. Will be back at this location soon, best Take 5 in my opinion! read more

Quick service even in 100 degree temperatures. Friendly knowledgeable staff. Hayden was so friendly and kept us in the loop of each step of the service. Our 1st time using Take 5 would definitely use agin. Also will refer friends to this location. Oil change done and radiator flush they checked all fluids. Reset car computer. The value and care for the wonderful service to my Tiki Hubby car. read more

If I could give 0 stars, I would. I went to Take 5 Oil Change after work and had a terrible experience. Before I could even ask for anything, the clerk told me they didn't have economy oil. It felt like he was trying to upsell me just because I'm a woman very unprofessional. They almost forgot to put the reminder sticker on my dashboard, and I had to call it out as I was already pulling off. Then, the clerk literally ran behind my car down the street to update the dashboard meter because he forgot that too. But even then, he entered the wrong mileage. The number he put was actually lower than what my car currently shows, which makes no sense. He also mentioned he overfilled my coolant, and I was left unsure if that could harm my vehicle. Overall, just super careless and disorganized. I wouldn't recommend this place to anyone. read more

Been going here now for 5 years. Best service I have ever gotten. No rip offs, no looks like an oil leak we can fix it now scams. Would never consider going elsewhere for oil changes, coolant replacement and state inspections. read more

Went in for an oil change and differential servicing and Anthony was a tremendous help. Very knowledgeable and helpful!

This was my go-to oil change place until today. What started out as $16.95 for an oil change with me providing the oil and filter, went to $26.95 the previous time I was in, and today it jumped to $40.00! And to top it off I found out they no longer lubricant that chassis. I have 4 grease zerks on the four front ball joints that need grease every 6k miles, and they no longer will do it. Imagine an oil change place that cannot lube the chassis. SMH so if your car needs regular lubrication, don't bother taking it here. They don't own the tools to do it. read more

I've come to this Take 5 a few times with a few vehicles, but I've marked my last oil change with them. The day before Christmas, I took my Audi to them to have a routine oil change done, providing the oil and filter. They.. overfilled the oil or didn't install the filter correctly, it isn't clear, but I began seeing white puffs of smoke out of the rear of the car within a few miles of the oil change, which got worse quickly, and I pulled the vehicle over and had it towed back to Take5. On the tow truck, it became clear the vehicle was leaking oil, as a pool accumulated below prior to moving the car. They didn't tell me exactly what was done, but performed a new oil change, and offered to pay for the tow (which I declined as I have AAA anyways.. and didn't want to create a mess of paperwork for them. At this point this issue had only caused me inconvenience.) After leaving, I found that my skidplate was now hanging from the vehicle, not properly being reinstalled. Over the next ~900 miles while driving the car, I received intermittent diagnostic lights that insinuated there was an oil pressure issue--the error codes would come, warn me not to exceed 4k rpm, and then go away. I parked the vehicle, and reached out to their call center, as I was receptive to try another oil change to remediate the issue, believing that perhaps the filter was not properly installed, which I saw a few reports of as a potential cause to the behavior. They tried to connect me directly to the local manager, which just went straight to a full voicemail box. They then tried to "warm transfer" me only to then say the manager wasn't available. They then said he would call me in a couple of days. He did not. I called them back, and they offered to escalate it to corporate. I received an e-mail (TAK-261908) indicating the issue was escalated to the shop manager and district manager that someone would "reach out as soon as possible." Nobody did. I responded to the e-mail. No response. Finally, I resorted to taking the car to a specialty service center to further diagnose the issue. The oil plug was leaking and the filter had not properly been installed. Over a month since my issue was "escalated," not a peep from Take-5. I understand mistakes happen, but owning them and rectifying them quickly is not difficult customer service. read more

Take 5 Oil Change - Oil Change Stations Near Me - Richardson, Texas

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Went for an oil change. At first it seem like it was good and then after I saw my receipt, I wasn't too happy as I felt I was overcharged. My car takes 6 quarts and yet I was charge for 7. They asked if I wanted to change my filter and that it was 13.99 but they will do it for 12.99. After saying no, he then said ok, how about I'll do it for free plus 20% off. I choose synthetic and since it was my first time there, I really didn't know what the pricing will be. It came out to about $85. I didn't think about it til I actually left. Not only did they NOT close my hood all the way but they made me feel taken advantage of as I don't know much about stuff like this. Lesson learned to double check before I pay and not be so trusting! read more

Cheeto dust, grease and fraud. 1st let me start by saying I do not like to leave bad reviews for businesses. But the issues with this location are so egregious they did not leave much choice. I drive a fleet vehicle one that is serviced regularly with a different service shop. That said when I need quick things like an inspection or air in my tires I have used this location frequently over the years. I went this week for an inspection and was greeted by a man eating Cheetos. No big deal I eat on the run too. But figured he would wash his hands or put on gloves before he began work in my car. Nope. After about 30 minutes of waiting he came over to advise that I failed state inspection due to my brakes. Very interesting since my car had just been serviced within the last month. This is the fraud part of my review. I took it to my normal vendor who has records and confirmed nothing is wrong with my brakes. The fleet provider has reported this location of Take 5 for fraud and withdrew their payment. Now back to the other part of my review; when my car was returned to me every possible surface this man could touch inside and outside was covered in a combination of Cheeto powder and grease. This car is my place of business and never in all my years of having my vehicle serviced have I had one returned to me in this condition. As though the fraud wasn't bad enough they had to add insult to injury by sullying my car. I think the dishonesty and disrespect will definitely catch up with the guys now that they are on the radar of corporate fleet provider. In the interim I would advise everyone to beware or better yet just use someplace else. read more

I can't think of how they can try harder to turn away business. They always have problems - the computer is down, our car inspect guy will not be in till noon, we don't have your kind of oil ( mobile one can't be that hard to find). Anyway there are lots of alternatives on Arapaho happy to get my business. read more

This was my go-to place for oil changes, and they've been great until today. More concerned with showing each other pics on their phones than working. Vaping at the front of the bay where the wind blows it right into the vehicle. It occurred to me after I left that they didn't pull the dipstick to check the oil level after filling it back up. They've always pulled it and shown me the level. I pulled into a parking lot to check the level and noticed oil running down the front fender. Sloppy service. As much as they charge for an oil change, I expect better service. I won't be back. read more

It was that time again.... My car needed it's tune up in regards of an oil change. She so needy I promise...lol. My dealership couldn't squeeze me in for the second weekend, so I stopped in at Take 5. Dante (The Asst. Manager) assisted me with my services. I made him aware I needed a full synthetic oil change. He presented me with my options and which coupon I could use. I appreciate his patience with my questions and making me aware that I could return to have my fluid topped off free of charge. The entire process took less than 20 minutes!!! And I was back on the road. I will say the price of $70.99 (62.99+7.99 for an extra quart of oil), for an oil change was a little on the high side. Thankfully my $10 off coupon came in handy. read more

Take 5 Oil Change - Oil Change Stations Near Me - Richardson, Texas

BAIT AND SWITCH They show one price in writing, but switch it to 50% more within minutes. Today was the second time I've been to Take 5 Oil Change. The first was about two years ago, during COVID. They said they didn't have the oil I needed (regular) but they did have synthetic for about $30 more. I took a pass, and went to Jiffy Lube (they ALWAYS have what I want). Take 5's procedures are different nowadays. You stay in the car, fill out a sheet specifying what you want, and wait. I marked "Synthetic Oil" for $81.99, and spoke to the guy about it. "Fine, just wait here." A different tech took the sheet and entered the info into his tablet, saying nothing. When it was my turn in the bay, then and ONLY then did the tech say, "All we have is the $116.99 oil, which comes to $127" -- more than $40 over their advertised price!! I said no and will go to my normal, reliable, what-they-say-is-what-you-get Jiffy Lube tomorrow. "Bait and Switch" once I can chalk up to a mistake. "Bait and Switch" twice sounds like a deliberate policy to me. I'll never try them again. read more

They didn't tighten the oil filter and the vehicle was leaking oil. The dealer said that we were lucky that we didn't blow the motor. I've smelled weed at this location before and the kids that work here are clueless. Beware. read more

They wrecked my BMW and now they won't pay for it. All of the oil in my car leaked out, I had to get a rental and have it towed. Stay away from these people. I notified corporate about a leak and they sent an email that said "don't fix it", let them look. 11 days later, something busted and it all leaked out and they say, oh, it was leaking before us and the cap was broken. So that sounds like negligence even tho its not true. You just do oil changes on leaky cars? Stay away from Richardson TX and Take 5. read more

Today the Take Five brand lost a long time customer, over a lying mechanic who decided he didn't want to do my inspection. I'm a lighting scientist, YOU LIED TO ME and WASTED MY TIME, which is worse in my opinion because I work 80 hour weeks. I took a day off to do the errand because that's just my reality. I show up at 11:30, I'm told that "inspections today will start around, uhhh, noon." Weird, because it's 12:30 to 1:30pm lunch on inspectors. I live a few blocks from this place, which is why i've taken both cars there for years for oil changes. I go home, hit the bathroom, drive back, and I pull up to wait, about ten minutes to go. Inspecting mechanic comes over and says "yeah?" like I'm delivering mail, knowing that I was just there. Know what was going on? He was on his lunch at 11:30. He said "I was just getting something to eat," like that is my concern, the place is right next to where he ate. But he got annoyed that I still wanted the inspection, and he had zero intention to do anything but waste my time. He drove my car around for a few minutes which I found odd, then wasted another ten minutes before cowarding out and HAVING THE YOUNG KID TELL ME that "you won't pass inspection because your tint is too dark." Funny, as the mechanic decided to deny my inspection as two oil Change customers AND ANOTHER INSPECTION CUSTOMER showed up right before he decided to screw me. But the odd thing is that it's the same tint I've had on for the last ten inspections i've passed with it. I know he's lying, because the rules haven't changed, AND I'M A LIGHTING SCIENTIST. So I went down to Kwik Kar, passed immediately. Went home, pulled out MY OWN tint photometer and holy cow, what do you know: I'm not NEAR the 25% mark, and that Fascist mechanic you have on staff just cost you all of the rest of my business, which was two vehicles, premium synthetic, every 4,000 miles, religiously. How dare you lie, make that poor kid lie, and burn the one day off I get. This was wholly avoidable if your guy would have just done the inspection like any other time. Goodness gracious, have him work on his nasty attitude too, I didn't deserve being lied to and having my time wasted. Avoid this location, or the brand altogether. They choose whether they serve you based on how they feel that day. I hope it was worth the very distasteful experience after taking years' worth of my money. Not another nickel. read more

The guys here are awesome! You get to stay in the car for the oil change and it doesn't take long at all. They have good recommendations for your car's needs. My boyfriend and I both get our oils changed here and trust these guys with our wheels. read more

Easy process, honestly the most prompt service I have had in a while, everyone was wearing their mask correctly, it was overall a great experience! One of the guys even fixed my glove compartment that has driven me into a rage too many times! I was so air headed. I forgot to tip - but they'll get double on the next go because I'll surely return. read more

Take 5 Oil Change - Oil Change Stations Near Me - Richardson, Texas

went here for a fleet oil change and the "technician "stated they don't take this fleet company but I use other take 5 all the time. I went to another take 5 and they promptly did the oil change. I asked the first employee who the manager was and he said me so I read his shirt and said Damon? then he said no Cameron. stay away from this location. Service is lazy they will mistreat your vehicle. read more

Super thankful places like this exist and we were able to stay in our car while they did the work. Didn't take them long at all, and all the guys were friendly. read more

Please avoid. This place has no quality control. They seem to hire high school kids to do the work. Nothing wrong with that. But for Pete's sake, have some quality control. They assured me they could handle the oil change on my hybrid. Turns out they , they could not. They over filled the oil. This caused the excess oil to be suctioned into the air intake and contaminated and damaged the maf sensor. The car failed emissions inspection as a result. Took the car to a AAA approved facility, the master mechanic identified root cause of maf sensor failure to be the over filled oil by the amateurs at Take 5 oil. They provided this in writing in clear words. The repairs cost me $900 dollars! Businesses make mistakes however the good ones make the customers whole. Not this one. Talked to Randy the manager and he informed me that there is fine print that I had to bring the car back to them for repairs. He very well when knows his shop is a express lube place not a mechanic shop. Shame on you take 5 for screwing customers. Lesson learned- this is cheap place with no quality control and I got what I paid for( although the 5 minite lube cost me $100+ dollars) Do yourselves a favor.Avoid Take 5 please. 9/27 update- customer service never contacted me. They never discussed 'the claim'. They have no interest in making customers whole. The fact that their lawyers advise them to have fine print on their invoice to come back to the shop for 'repairs' after a simple oil change should tell you all you need to know about the quality of this organization.i read more

Take 5 Oil Change - Take 5 caused $850 damage. mechanic dianosed that Maf sensor was damaged due to excess oil getting suctioned into air intake. - Oil Change Stations Near Me - Richardson, Texas

Always come here and the customer service is amazing. The wait time is good. They take quality care of your vehicle.

I got my oil change and inspection at Take 5 for the first time this morning. A new trainee named Donte checked me in. He was very polite and did his best to show his knowledge. Tony and Preston were very professional as they worked on my car and helped Donte provide the correct information. The oil change took about 15-20 minutes, which is not bad and expected. Then they did the inspection. The guys were really friendly and it was a positive experience, they weren't pushy at all. I'll be back to get my oil changed here again. read more

This place is a fraud. I took my car to get an oil and filter change. The next morning I noticed oil drops on the garage floor. Brown oil which means it's old oil. Again the next 2 nights the same things old oil. I took my car to the dealership and they said it was old oil and filter and was not changed. I have called numerous times to speak with someone and nobody answers or calls back. Stay far away from this place. read more

Wow! So impressed by the service provided at this location. I usually get my oil changed at Take 5 but this was my first time visiting this location since I was close and I had received a coupon for an oil change. All the employees were super friendly. I was greeted in a very polite manner, offered a bottle of water while I waited, asked about extra things my car might not but they were not pushy at all. Oil change was done super fast as usual at Take 5, they checked my tires and cleaned my windshield. Big shoutout to Brandon, the cashier, John, and Eddie. Great group of people. Please keep it up! read more

I was on a time crunch and went to get my oil changed on my lunch break. They are fast and friendly! They walked me through the process of my oil change and showed me the new oil filter and new oil that they were putting in. There is a $10.00 off coupon on their website. Well worth it!!! read more

The level of customer service was just amazing!! I needed a state inspection to register my car. They were all so nice and helpful. I was offered a complimentary bottle of water before I even got out of my car. The process was fast and efficient. I definitely recommend this place to anyone looking for a fast, friendly and reliable service. read more

Take 5 Oil Change - Complimentary bottle of water that I totally appreciated! - Oil Change Stations Near Me - Richardson, Texas

Absolutely amazing customer service! Tony was informative, explained everything in detail, answered all my questions, and the entire staff was quick, efficient, and friendly. Will definitely recommend and be back for future maintenance! read more

Take 5 Oil Change - Oil Change Stations Near Me - Richardson, Texas

Seriously didn't know customer service like this still existed- A few days ago my car started leaking oil everywhere and I couldn't drive it because the pressure was too low. I had gone to Take 5 a few weeks earlier for an oil change so I assumed the guy had just made a mistake. Turns out a tree branch had punctured my oil filter and Take 5 was not at fault for the damage. Randy, the manager, still proceeded to fix my car after driving all the way out to Frisco (where my car was parked) from Richardson. When he called to update me, I felt terrible... but he told me not to apologize & that he was happy to help his customers. A few days later I took my car back to Take 5 so they could clean off the rest of the oil & turn off my check light. Again, they were super quick, extremely nice, and didn't charge me. I've talked to multiple people at Take 5 and everyone has been nothing but kind and helpful. This team is INCREDIBLE. Thank you all so much for your generosity and great customer service! Take 5 is now my go-to auto shop :) read more