The owner is a SCAM ARTIST! Read this or regret it!
Took my car in to have the AC diagnosed because it stopped cooling. As soon as I said the words "AC," the owners eyes lit up at the chance to scam a high price ticket, and he ran to the counter like a bridge troll with a purpose.
He explained that he would hook my car up to a machine, vacuum out all the refrigerant, then put in new refrigerant for $59.99 (their current special). He then tells me 5 minutes later that my AC needs replacing, and that it would take atleast 8-10 hours, and that I would need to replace "many many" parts. I tell him I'm going to speak to my wife regarding the repair and get back to him.
Time to pay, he charges me $96+ for the work. I asked him why a higher charge (than $59.99 advertised special), and tells me that's the price for the 2lbs of refrigerant they put in (even though my car will only hold 1.5lbs). I asked him if he was sure that they did the service, because I never saw his mechanic hook my car up, and again asked if he was sure they put in 2lbs of refrigerant, to which he responds, "I wouldn't say I did the work if I didn't."
I reluctantly pay (Because I've read other reviews about him being threatening and posturing to other customers) and ask about the complimentary car wash, he says "I only honor that if you spend $200." Firstly, not true, because we bring other vehicles here for oil changes and light services (we won't ever again), and always get a free Carwash. Then I show him the coupon on yelp for a free car wash and he says "I will not honor that. No. Not for Yelp. Not Yelp, No."
So, now for the juicy stuff.....I get home and hook a meter up to my system (see picture included) and....wait for it.....NO REFRIGERANT AT ALL! NO OIL, PRESSURE, NOT COOLING to the touch, NOTHING!
Just got back from another shop, and they confirmed it too and actually did the service and repair. There were no leaks found either, so no excuses. Other shop confirmed there was zero vacuuming done too, zero refrigerant added, so zero service from Midway, for $96.
What a Scam!
I called Amex and we're disputing his phony charge with photo evidence and receipts from both shops to prove it. Look this joker up, he has multiple law suits pending, don't become his next one...Go elsewhere! Thank me later!
Ps, I called Midway to let them know they were busted, and they immediately blamed the employee (who turns out wasn't even an AC like the owner swore), and said it was a mistake. It wasn't though. It was simply a part of their "summer scam AC service package." They even had the stones to charge me hazmat fees and parts charges for work they didn't do, and billed the job at 2.5 hours, even though i was in there for about 24 minutes.
Total, Scam. Period. RUN read more