This deserves an update. As mentioned in the past,I bout the lifetime key fob battery replacement…read morefor 3 vehicles a few years ago. The location closed where I purchased it. So I came here. It was rough going the last couple of times So today when one of my truck fobs died,I was reticent to come here but,I paid for it so,I took a deep breath and .. Great experience. The young man ask me how he could help the moment I walked in. In about five minutes I was out the door with two new batteries. This is how lifetime replacement should work. Not sure if I would do it again but,it's a good program when serviced right

Needed a car battery. The auto parts stores and Walmart did not have the exact battery that I…read moreneeded. I Came up here to batteries and bulbs. They had exactly what I needed and it's a Duracell with a four year warranty.

Shelley helped us today with a new Duracell battery. The first battery we bought for our 2015…read moreToyota lasted over 5 years. I am more than confident about the new battery. Great customer service. We were in and out in less than an hour. And I appreciate Shelley's terrific professional help installing it on a Saturday. This saved us a lot of time and convenience.

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

I came in this morning in a rush because I had to jump start my vehicle and wanted to see whether…read moreor not I needed a new battery. Connor was extremely helpful and professional. He identified that I had purchased the battery from O'Reilly and that it was still under warranty. He promptly replaced the battery and I was on my way. I really appreciate the efficiency in how he handled my situation, I was able to make it in to work with time to spare. Thanks!

These guys go above and beyond. I will literally go out of my way for the help at this store…read more Always willing to help us get what we need even if it involves a little research

Despite Batteries plus website, AI and Googling saying they would take fluorescent spent long bulbs…read morefor disposal, evenn if for a fee, the mgr. said this store would not take them. instead he said Home Depot would just a block away. That was untrue. The 3 stars is specifically and just for this lack of customer service.

Went in for a new battery to be installed in my car fob. Offered a single- or lifetime…read morereplacement; chose the single. Fob returned to me within a couple of minutes.

I went to this store and bought a log nut replacement. The counter service man is pleasant,…read morerespectful and helpful. The name on his uniform is Jess. He even help me and try to screw the log nut on my son's car. But unfortunately, the thread is broken. I will recommend this store on Parker for all your auto parts need.

This is my go to neighborhood automotive store for the past 20 years. Love the service here…read more My car battery died last night in the parking lot. I brought my car here and AJA was able to test it and it was dead. I did my research and found 6 different batteries that fit my 2017 Kia Sportage. I did not know the factory installed battery's cranking amps. Aja quickly looked it up and told me what it was. She did not try to sell me two most expensive brands nor the least. She mentioned that one brand had issues with the way the battery was constructed and was designed for EV/Hybrids. She recommended a middle of the road $169 battery that had more cold cranking amps that my current battery. Thank you AJA and the crew at O'Reilly Auto Parts!

If they don't have it you don't need it. Sort of. I was referred to them years ago from a lamp…read morestore in Plano when they didn't have the light blub needed for end table. They had it and I went back again to get replacement blubs as needed. Latest need was interior light for kitchen appliance which mfg did not have. I called them and explained problem and they said text us photos of blub and we will check it out. A day or so later they called back with possible substitute but not the exact same blub. I passed on their suggestion as I want to get what the mfg uses. I appreciate the extra effort to serve a customer just not this time for a unique. I will keep them on the short list for the end table blubs.

Great place, longtime business. Really knowledgeable people, which is so rare. They seem to have…read moreeverything related to batteries.

Bennett the asst mngr is a top notch and amazing employee. Patient, knowledgeable, and just a…read moregreat customer service rep. He helped me through an issue and helped me understand my car and even stepped out and helped me with a small thing. Can't ask for better service and thoughtfulness.

Nice, helpful young man. Clean store nice parking area plenty of room. I came here cause they had…read morethe PCV valve in stock. Very large, largest one I or the O'Reillys staff have seen. Was able to get it replaced in the parking lot. Removed about 10 - T30 bolts took off a few hoses. Remove some coils pulled it out. Replaced it then drove it around to see if I can get the check engine light to go off.

I was wrapping up a brakes and rotors job for my car when disaster struck. My caliper guide pin…read morebolt was stripped (after I had to use it to get a seized rotor unstuck) and I was straight out of luck on getting a new part from online in a timely fashion. Went to multiple locations of another orange colored auto parts store and they either did not have a replacement part or their website said they did and they still did not have it. I called up James who was kind and courteous and found the part (which had been misplaced in their inventory) and was able to swing by and grab it and finish the job. Thanks again to James who saved the day with a set of caliper guide pins and bolts, and I was back on the road the next day.

Jeremy is awesome. Learnt Oreilly does free engine check ,provides you code and probable fixes,…read moreestimate of part. Woow! Warm and soft spoken, thanks a ton Jermey

Ordered online. Quick and safe shipping. I can't verify the battery specifications, but it's…read moreworking alright. Better deal than local big box hardware stores with free shipping.

Horrible service. Placed an order, and received an email from someone saying my address was invalid…read moreand wanted me to provide my address. Their email didn't include my name, the address they had, or even the order number. I had no way of validating this wasn't a phishing email. Besides, their own order confirmation page showed my address on a map, so I know it was valid. I replied generically asking for confirmation they weren't a phisher, and received a "sorry for the inconvenience" email followed by a "your order has been refunded". Not a company I would trust.

My engine light turned on and I saw online that AutoZone offers free Fix Finder services. So I went…read moredown the street to my nearest AutoZone. I was immediately acknowledged while the associates were in between helping customers and then I was helped by Brock. When I tell you he was the most helpful, kind, and knowledgeable person I've ever been helped by in ANY company I've ever been to. He was quick, friendly, honest and so helpful. Truly such a delight and pleasure to work with. I'll definitely keep coming back and I'm grateful this location is close by.

Very helpful, was stranded on the side of the road and gave them a call to see if they had a part I…read moreneeded. They looked and found it and set it aside. Extremely helpful, and got us out of a pickle. Very nice too!