Went in for a new battery to be installed in my car fob. Offered a single- or lifetime…read morereplacement; chose the single. Fob returned to me within a couple of minutes.

Despite Batteries plus website, AI and Googling saying they would take fluorescent spent long bulbs…read morefor disposal, evenn if for a fee, the mgr. said this store would not take them. instead he said Home Depot would just a block away. That was untrue. The 3 stars is specifically and just for this lack of customer service.

Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

I stopped by here to pick up a sun shade for my car windshield. A necessity in the blazing heat of…read moresummer! After browsing the whole store and not finding anything, I asked at the front desk. The man there was burly and gruff and said he'd check with his boss. Another equally gruff and burly gentleman eventually stepped out from the back with a plain silver sun shade. He loudly announced without any prompting, that it was perfectly good and "fits all size cars!" That seemed fine, so I proceeded with the purchase. He mentioned again, more than once, that it was a one-size fits all. I got the new sunshade in my car and tried it out... it is, in fact, slightly too large. LOL. I don't know if he was afraid he wouldn't make the sale? Or what? It struck me as a little odd, considering what a big deal he'd made over whether or not it would fit. It's no big deal... I just fold over the edges a bit to make it fit.

This is a bit smaller store than I am used to for O'Reilly but they still have great selection…read more Also impressive was their customer service. They did not have what I was looking for, but told me where to get it. They even pulled it up on a map to show me. Great service!

If they don't have it you don't need it. Sort of. I was referred to them years ago from a lamp…read morestore in Plano when they didn't have the light blub needed for end table. They had it and I went back again to get replacement blubs as needed. Latest need was interior light for kitchen appliance which mfg did not have. I called them and explained problem and they said text us photos of blub and we will check it out. A day or so later they called back with possible substitute but not the exact same blub. I passed on their suggestion as I want to get what the mfg uses. I appreciate the extra effort to serve a customer just not this time for a unique. I will keep them on the short list for the end table blubs.

Great place, longtime business. Really knowledgeable people, which is so rare. They seem to have…read moreeverything related to batteries.

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

Wow! No one is more excited than me that O'Reillys is open…read morein our neighborhood of Richardson Texas! Yippee!!!! Got some help finding a blinker light for my little Ford escape. This mommy is so happy her car is gonna work perfect again. Thank you O'Reillys, your store still smells Brand New!

Great friendly staffs here that's so helpful and knowledgable . Helped me jump started my vehicle…read morewhen I got stranded.

Great place for a battery for any car!! I have purchased with them twice and my dad also goes here…read more These gentleman will help you and they are very respectful and professional. I highly recommend going here.

I've been going here for over 20 years to get my Batteries for my Jetskis, Motorcycle and Cars…read more Yes I can install my own batteries, but why not let these guys do it. And darn inexpensive batteries!

This deserves an update. As mentioned in the past,I bout the lifetime key fob battery replacement…read morefor 3 vehicles a few years ago. The location closed where I purchased it. So I came here. It was rough going the last couple of times So today when one of my truck fobs died,I was reticent to come here but,I paid for it so,I took a deep breath and .. Great experience. The young man ask me how he could help the moment I walked in. In about five minutes I was out the door with two new batteries. This is how lifetime replacement should work. Not sure if I would do it again but,it's a good program when serviced right

Needed a car battery. The auto parts stores and Walmart did not have the exact battery that I…read moreneeded. I Came up here to batteries and bulbs. They had exactly what I needed and it's a Duracell with a four year warranty.

Avoid Interstate Battery at all costs. I bought a battery from them 4 months ago, and it's already…read moredead. When I brought it back, they flat-out refused to honor their warranty. A battery failing in 4 months is obviously defective, but instead of standing behind their product, they made excuses and wouldn't replace it. So apparently their "warranty" is just something they say to get your money -- don't expect them to actually back it up. Save yourself the headache and go somewhere that stands behind what they sell. This place clearly doesn't.

I went there for warranty work ion a battery I bought there. Neil the manager likes to play games…read morewith the customer.You ask him when the warranty expires and he says x months but won't tell you the month because he says it isn't a math class. He tried to give me a lower class battery until I questioned him about it and said oh he got the wrong battery. I asked him why wasn't the battery holding charge and he said I should know because I was the one using the battery. I had to ask him for paperwork on my battery after it was already in my vehicle and he said he was getting to it. He thinks he needs to keep the upper hand on the interaction. Don't go in there expecting stellar service. You won't get it!

Great marketing company, poor battery company. Bought 2 group 31 for my boat. Dealer said they…read morewould produce the same as the deka cores I turned in. They would not spin my Volvo d-6. I called and was told no return because they were already installed. Not a warranty issue but just a crappy battery. So with NO help from interstate I bought new deka 1000's. Turned the new interstates in as cores and now my engines spin and start. Oh and my FB on interstate has been blocked. Easier to block than address a issue when you are a marketing company and not a battery compan

Great company to work for and be part of their mission to deliver the most trustworthy source of…read morepower to the world !!!