I have been using Ace for years and have recommended them to several friends. They are honest meaning they don't do unnecessary work and are truly interested in serving their customers. read more

Unprofessional customer service. Came for alignment, but as soon as they finished inspecting my car, the guy at the front started having an attitude and quoted me $2000. When I asked why, he sounded mad. When I asked for the copy of his inspection, he declined and said it's their copy. If you have no knowledge on cars, I don't suggest giving them business. They sound dishonest. read more

Excellent service. Friendly staff...really nice waiting area with recliners! Very clean. Fully stocked coffee area. Reasonable prices.. even coupons in the weekly ad. So glsdvwe found them when our mechanic retired!! read more

This is the place! Love the friendly customer service. Been going here for many many years, has not disappointed me yet. Friendly atmosphere, great coffee bar. The waiting room is very comfortable. Teresa Pratt read more

I had an emergency front driveshaft issue on the way to a family event and these guys heard me out, advised, and gave me a temporary fix to get me on my way. I really appreciate their help. read more

They are more reliable than the dealer! VW Jetta, had EPC randomly come on and just driving us crazy. Took it to Ace, they found the culprit, fixed it, and had the car back the next day. Very reasonable price. Also very informative, explained what was going on and why. read more

We had several issues that needed to be addressed. Tire sensors and a check engine light. The team made sure these were fixed quickly and at a very reasonable price. The work is of the highest quality with friendly professional people. This is our go to full service garage. read more

This is my go-to place for quick and reliable service. The people here are super knowledgeable about all kinds of cars, and I've never waited long for any work being done on my car. They can do just about anything and I've never felt like I'm being scammed by their prices. They're a bit of a drive from my house, but I always make the trek because there's not an auto shop that even compares to their service and communication skills. They have free coffee and comfortable chairs to wait in, as well as a vending machine for any snacks you may need while you wait for your work to be done. Fantastic place! read more

UPDATE. I am still a huge fan of this shop. I've taken my cars here dozens of times and it's always a pleasant experience. Oil changes are lightening fast, the spacious waiting room is comfortable and they have Starbucks coffees to enjoy and a newspaper to read or tv to watch. Employees are respectful, courteous and professional. So happy I found this place years ago. read more

Have gone a couple of time for transmissions problems for a couple of my cars , they always do a great job ,never having to go up their again for the same issues . Lovely waiting area , also went on the first of august to repair my ac hose and they also did a fantastic job haven't had any issues with this company love them a lot Keep up the good work all of you read more

The service here is quick and efficient , with knowledgeable staff who are always fair. The waiting room is clean and inviting, making your time spent here comfortable. Plus, the friendly staff are always ready to help! read more

Ace Auto is my go-to for auto maintenance and repair! They have been maintaining my Lexus and also repaired my H2! I had an oil leak on my H2. Ace repaired it and looked over the H2 as a whole to make sure it was running good. Drove like a new car! The team at Ace really goes the extra mile to make sure customers are taken care of. The waiting area has really comfy chairs, free coffee and water, free Wi-Fi, and TV. Wi-Fi is a plus as I come from Frisco so have to work while getting my car serviced. read more

First time coming here and the service was great. I was pleased with my experience and will come back!

Love this place they do a great job of not only fixing the problem but making sure that's the only problem.

This is our new go to for an oil change, state inspections, and any other services they offer and we may need. They are kind, fast, and affordable. Came on a Thursday at 11:20 and was by 11:50. They offer oil, lube, filter services as well as maintenance (AC-Heat, power steering, etc), tire service, brakes, battery and many other services. The waiting area is clean, very large and accommodating. Complementary water bottles, keurig starbucks coffee, tea are available. Highly recommend read more

Ace Auto & Tire Center - Tires Near Me - Mesquite, Texas

The guy at the desk was very friendly, the waiting room was clean. Their time estimate was wrong but not by a whole lot. They didn't try to sell me anything to pass me on inspection. I left happy. I'll be back. read more

Let me start by saying I'm male & 70 & OLD School. These guys are on TOP of their GAME top to bottom. They LOOK like the REAL DEAL & they ARE. NO Bubbas here. Courteous. Straight forward. Timely & Professional. Who KNEW such a place STILL existed. Well THEY do. Place is SPOTLESS & BETTER & MORE comfortable than the chairs at HOME. These guys just made a NEW customer. I'll be BACK. read more

Ace Auto helped me change my oil & check my air filters and fluid levels very efficiently and for a reasonable price! Will definitely come back. :) read more

The service here is incredible. It is tough to find a trustworthy place to have your vehicle serviced, but I can assure you in the numerous times that I have taken my vehicles here, they have provided affordable, friendly, and timely care. 5 stars hands down. read more

They seem very knowledgeable and polite, the establishment is clean however you'll need to block time out from your day to get serviced, 30 mins can easily turn into an hour. If you're not pressed for time, this place is great. read more

Went for a oil change on my Mercedes GLB 250. They quoted me a fair price because of my specialty oil filter. They actually charged me a couple of dollars under the quote. I LIKE THAT being the frugal (cheap) guy I am. Actually cost less than my daughter Nissan Kicks at the previously reviewed Nissan dealer on Oates. Don't worry Jennifer GM of the dealership, we won't be back. Thanks Ace, you are aces in my book. read more

DO NOT Bring your vehicle here. Unfortunately my son's warranty company uses this place. They are incompetent and will return your car in worse shape. They put a new motor in my son's car after it sat at the shop for a month untouched. The car has been back twice where it sat 2 more weeks each time) for a major oil leak. They lie about having a loner car. They don't follow up or call. You have to call them continually, only for them to lie further and tell you that your car is ready KNOWING FULL WELL you'll be bringing it back in a week for the SAME problem. My son has literally driven off the lot and turned around and took the car right back. The car has been been at this shop more than he's driven it in a year. I don't know how they are still in business. Be prepared to lawyer up if you use this place. read more

Ace Auto & Tire Center - Oil leak from motor overnight - Tires Near Me - Mesquite, Texas

They would not do a state inspection due to my side windows being at 25percent legal tint for the state and they put the meter on it and who knows if there meter is correct any how but it was showing 19percent and they said they won't do it cause it's not legal and they'll get in trouble and just because they have been fined before there not going to inspect my vech and pulled it out for that reason read more

Do not trust this repair shop - I came in with diagnostic check due to check engine light . They told me it would be $1600 for a clogged catalyt converter and that my engine would have been dead within a couple of weeks and their were metal shavings that would be bigger over time- Fortunately, i had a son in law who was a hyundai mechanic and checked it out for me because i had doubt in what i was being told - no clogged converter , the engine was not spilling heavy amounts of oil - My son in law put in a new sensor and did a light tune up was about $100 bucks had it inspected w/no issues. It's very unfortunate these type of things happen to people. They even told me not to go elsewhere b/c it would be more expensive.. read more

Dealer told me tire patch would take an hour, then changed it to three hours so I drive down the road to Ace. Twenty minutes and $15 later my tire is fixed. Very pleasant waiting room with talking bird! Folks were super nice. This is my new go-to for service! read more

We used to love Ace but I don't think we'll be returning. First, my ford focus' radio fizzled out so we took it to Ace. We came to an agreement based on the car's previous visit that they would replace the radio since they couldn't prove they didn't fry it when they fixed the alternator and battery issues the car had. Yes they stuck to the deal, however (and I understand that the manufacturer is a big part to blame), I dropped off my car on 5/11 and didn't get it back till 6/7. This is fine, but when I received my car back it was missing the Apple CarPlay component which was the main reason I took it in to get it repaired in the first place. Not only was my car missing that, but there were two big scratches near my headlights and a gouge on the driver side that's the size of my fist and it's gone clear through the paint. It's like they hit it with a metal pipe and kept scraping it on another car or the garage. No one told me "hey by the way, the car has this damage now," but I should've checked the car before I drove it off the lot. The cherry on top is that I was told 3 times they've gotten my number wrong, even when confirming they have the correct one, and I was repeatedly told "it should be done by tomorrow" when I kept being a squeaky wheel. Spoiler alert: it was never done by tomorrow. I understand it took so long to do because of the manufacturing place sending the wrong parts, but it would've been better if I was told "it will be done soon". They didn't have any loaner cars for the entire time, and it seems like the car they told me they had immediately became unavailable. This was understandable but very frustrating. They damaged my car, didn't replace the correct software, constantly told me x when y was what was really happening, and I kept getting excuses. Insurance is being contacted next for vandalism. No thanks. read more

Ace Auto & Tire Center - Damage to my car - Tires Near Me - Mesquite, Texas

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I've taken my Tahoe to Ace several times and each experience has been better than the previous. They are reliable, honest, and do great work. It's great to have an auto mechanic that you can trust when your vehicle needs servicing. I highly recommend them. read more

HIGHLY RECOMMEND! I had a blowout on 635 at 5:15pm on a Saturday. This was the only tire shop within miles so I headed there (on the rim). I made it to Ace Auto around 5:30pm (knowing most tire shops close early) -but I got lucky. They were open AND they were able to help. Unfortunately, my tire size is very unique and isn't something they have in stock. The owner or manager Sam was extremely helpful. They had a used tire that met my car's specifications and offered to put it on for me so they could get home safely. I agreed and they replaced the tire within 15min. When it was time to checkout Sam refused to charge me for the used tire and gave it to me for free. I repeatedly tried to pay but he was insistent. I am extremely grateful for the Ace Auto team for helping me out of this terrible situation!!! Thank you so much! read more

I came in for an oil change & these guys managed to point out additional things on my wife's vehicle to ensure I would not have any complications down the road. Sean was not only informative but also friendly and entertaining during my wait time. The rest of the staff was also friendly and had the opportunity to hear another customer share that has been coming here for years for their vehicle service, how she loves the service here and I can see why. This location also does alignments, brakes & state inspections. They were so nice to me I am now going to pick up my vehicle now to get it serviced as well. They even made a recommendation on where I can get my cracked windshield replaced to save money, definitely went above & beyond - highly recommended! read more

Some of the best guys and best in the business! They put a new full suspension in my vehicle and came out great! My vehicle drives like new now. read more

Saved me money twice! Very helpful and honest. Not that close to my house but I'll drive a little farther for good service and nice people.

Poor service unprofessional Richard I been there many times I never had issued since this last Memorial Day I take my car to check highlight engine Richard told me problem is gas oxygen censor Richard price fix $435 I said sure that's the price he said is mistake price is $ 335 uhm I said ok fix he called me back and now he said price changed for $1600 I said why he said because we broker catalyst and other part plus gas oxygen censor how you want to paid in full or payments he wants to do I paid $1600 when I only supostobe paid only 335 but he told me o you paid now only the gas oxygen censor And you will pay and two payments every two weeks I told him I'm no gone paid for them mistakes they brooked my parts from my car plus Richard wants to charged me i supostobe I am the client he don't care about client so rude Richard he wants easy money I told him never go back because my car is no safe there . read more

DO NOT GO TO THIS BUSINESS! I waited 2 hours for a state inspection and then they tore up my truck to get to the headlight and price gauged me on the bulb! They are incompetent! One lady had been there for 8 hours for a tune up! DONT GO HERE! OH WAIT! It gets better! They left off my air filter bracket and did not attach my headlight back! AND!!! They left my hood open! Incompetent! read more

Everyone was so friendly and professional. I used my Groupon for brake pads and they cheerfully accepted it. I was told what my total with tax would be before services so there were no surprises. After a short wait time, my Blubaru was finished and I was on my way. I really appreciate Connie and everyone else that did such an amazing job! I will be going back for my other car needs and I will recommend to my family and friends. Thank you! read more

If you'd like a nice car messed up, go to this place! I've has my car at this place a total of 7 days to fix a light bulb, change break pads and get a state inspection. They never called me to tell me it was ready and when I showed up 3 times to pick it up, they told me it wasn't ready yet. So I left it while I went on vacation. When I got back 5 days later they didn't have my inspection done and I had to discover it and tell them. They put new brake pads and rotors on and they squeak loudly. I cut my losses and will never go back there! Don't waste your time or money!!!! The story could go on for days. But you get the point. read more

I guess maybe I have been lucky-but I have not had a bad experience here. I will admit I have not had any major work done-but they have done the little things I ask of them well. I take both my cars here for their inspections and to get oil changes because of the coupons they send in the daily mailers. Using the coupon they can change the oil for about the same price I can - and I don't have to do any of the work! They have also done little things-like clean off a sensor that was causing the check engine light to come on instead of assuming it needed to be replaced. The place is usually pretty busy but most of the guys are polite and take the time to answer any questions. Their prices also seem to be better than most of their nearby competition. read more

Great place! They are about the long term business and won't over charger or suggest things you don't need to make a quick buck.

STAY AWAY FROM THIS PLACE! Brought car in, charged $365.00 nothing was fixed, told they needed to open cover of engine to do more and presented with estimate of $1800. Towed car to another shop and told by 2 mechanics that work done at Ace was unnecessary. Called owner of Ace, sent signed paperwork to him of unnecessary work and asked for full refund. He did not reply.I repeatedly called him, finally answered and said that as a courtesy he would return $150. As I had $202. in parts that I was returning to him, I again asked for full refund. He refused. DISHONEST and THIEVES,!!!!!! read more

Decided to come here instead of the dealership to get my oil changed for the first time and they messed up my engine because they didn't put new oil back in my car because they lack proper basic skills of a normal mechanic. Don't go here, owner incompetent. read more

I heard this place is under new management now. I had a great experience here at this location. I didn't wait long for an oil change, and the prices are awesome. I will be going back for all my car needs. Best prices in town! read more