Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

Hello everyone. I need to post this because of the horrible service from Avondale toyota. I was in…read morefor a simple oil change and the service advisor did not walk the vehicle to verify condition and the wait was 1.5 hours. The advisor was Excel Monroy and he was short blunt and very unprofessional. The delayed write up my invoice that took longer and was still incorrect. The manager called to apologize. I paid $151.00 for poor service a wrong invoice name and address or even the zip code did not match. I paid for a joke of a service and they did not even reset or maybe change the oil because it is a $10,000 mile service.The maintenance service light was still on. The service manager Maria was not any better. I Know it all starts at the top....OMG. I can not select - 5 stars. Bummer.

Jon Velasco was absolutely incredible! I originally came in looking at a used Acura, but…read moreunfortunately I wasn't approved for it. Jon didn't give up on me, he went above and beyond, pulled so many strings, and somehow made it happen for our family. I ended up leaving in a BRAND NEW 2026 Honda Pilot, which is honestly better than I could have imagined! With our third baby on the way, having a safe, spacious, comfortable family vehicle means so much to me. Knowing all three of my babies will be riding comfortably from now on is the best feeling. Jon genuinely cared about getting us into something that worked for our growing family, and I couldn't be more grateful. If you're looking for someone who will actually work for you and do everything he can to make it happen, GO SEE JON VELASCO! Thank you so much, Jon!

Jose was very quick and efficient in our car buying process. We are both very young and were a bit…read morenervous coming in here and what to expect, he never made us feel silly or awkward about the process. Very nice and very efficient only took us about two hours which was less than we expected.

We don't usually write reviews, but this was a 5-star experience worth sharing--Yelena Pavon and…read moreMario at Larry H. Miller Chrysler Jeep Avondale really stood out. We were searching for a 2026 Jeep Rubicon and couldn't find anything on the lot or even within 10 miles online. Yelena Pavon didn't stop there--she took the initiative to check the delivery lot and came back with the exact vehicle we ended up buying. That level of effort and dedication is rare and definitely deserves recognition. Mario handled the deal and was fantastic to work with. He was flexible, solution-focused, and found a creative way to include side steps, which we really wanted. You can tell he cares about making things work for the customer. Aurello Gonzalez in Finance made the paperwork easy--clear, efficient, and professional. The biggest surprise was the follow-through: Yelena Pavon personally delivered the vehicle to our home and picked up our trade-in. That's above-and-beyond service. We would absolutely recommend Yelena Pavon and Mario to anyone looking to buy a vehicle. This team truly earns your business.

Extremely disappointing experience with the service department. I originally brought my vehicle in…read morefor recall work and was told it would take two to three days. When I returned to pick it up, my advisor, Esteban, could not locate my paperwork or vehicle and repeatedly asked if I was sure it was still there. Customer service later asked me to bring the vehicle back and promised the dealership would cover my rental. When I arrived, Esteban again seemed unaware of the appointment. After additional issues were found, he quoted me less than $1,300 and confirmed that their $300-off promotion would apply, bringing my total below $1,000. I authorized the repairs based on that price. When the vehicle was finished, I was suddenly told I owed $1,359.90, with no clear explanation for why the confirmed discount was not reflected. I also asked about a loaner and was told I would receive a call back, but that never happened. I was then told I could be responsible for additional rental days, despite customer service specifically promising rental coverage and the dealership's poor communication delaying the process. The entire experience involved conflicting information, missed follow-ups, an unexplained price increase, and very little assistance from my advisor. This is exactly why customers hesitate to use dealership service departments. Based on my experience, I would not recommend this location and will not return.

Julian helped me out today made it as smooth as possible appreciated the help selling my carread more

I had a very disappointing experience at this dealership Echo Park Avondale, AZ…read more I scheduled a visit to test drive a vehicle I found online and arrived prepared to purchase the vehicle with my own financing already secured. Unfortunately, after spending more than 90 minutes at the dealership, I never even got to see or test drive the vehicle. My salesperson, Kim ( a dishonest,disheveled, incompetent ,ungroomed, inappropriate unprofessional man), repeatedly failed to provide basic information I requested. When I asked for the battery State of Health (SOH) report, I was instead shown tire tread information. It took approximately 40 minutes just to receive a copy of the Carfax report. He wanted me to look at his iPad when I asked for a paper copy. I was told the dealership could not locate the vehicle key because another employee, Hayden, had checked it out and was on lunch. I waited over an hour and a half for the key to be returned, but the vehicle was never made available. I was later told that I would receive a call once the key was returned. When I asked to speak with a manager, Austin came out and assured me that someone would follow up. As of today, I have still not received any communication from either the salesperson or management. I also requested a call from the General Manager and have not received a response. The only employee who provided professional and courteous customer service was Michelle, who handled appointment scheduling. Overall, I felt my time was not respected, communication was poor, and the dealership was unprepared to assist a customer who was ready to purchase a vehicle. Based on my experience, I would recommend that potential buyers do thorough research and ask detailed questions before doing business here.

I've been a customer of Wii Auto service center for over a year now. I originally came in on a…read morerecommendation for an oil change. I was very pleased with the service. I have since had other work done here and oil changes regularly. The staff is very professional and kind. I would especially like to compliment Susan, one of the management team. I had a slight issue which she promptly resolved. She runs a very tight, professional ship. I will continue my patronage here based on all of the good experiences I have had. I would definitely recommend this business to others. In fact I have referred both friends and family to them. They've built a trust with me that I admire and appreciate. Exemplary service!

what a shitty service f this place. No call no show on my oil chain appointmen they pretty told…read moreto f off

I went in right after work at 5:30 not knowing if I was…read moregoing to walk out with a car but Adam Martinez went above and beyond in helping me get in a car as soon as possible. In my years of getting cars out of the dealership this has definitely been my fastest experience and was out of there at exactly 8pm. I am definitely happy and satisfied with my experience and purchase!

My fiancee took her jeep in for a routine oil change. She had her jeep beautifully decorated for…read moreChristmas, with lights, garland, characters and even a stuffed Jack Skelton. Well upon picking up the vehicle we discovered all of her hard work (and money spent) DESTROYED. Some genius washed the truck. Now I know it is customary to wash the vehicle after service but COME ON. This was a common sense thing, anyone paying attention would've said "hmmm high powered WATER, might destroy this" she is so disappointed and I'm livid. All we got was a sorry and a "I'll have someone call you" terrible experience. They even complimented her decorations upon arriving so for no one to take care of it is just insane.

I have to give it to 'em- they get the job done, even when it takes awhile. Two sensor lights had…read morecome on in my car, so I took her in to get looked at along with routine maintenance. They thought the problem was solved, but as soon as I picked her up and pulled off the lot the lights came back on. I brought her back, and they gave me a loaner and said they'd take a look. My man Josh Ballard stayed in constant communication throughout, even sending me pictures of the progress as they tried to get to the root of what was going on. It took about three weeks but eventually they got it figured out and I was able to come pick her up. They really are a great crew, and they'll make it right.

I ultimately purchased the vehicle and, so far, I'm happy with it. However, I was extremely…read moredisappointed with how the sales process was handled. We spent a considerable amount of time going back and forth negotiating the purchase price and monthly payment. Throughout that process, every payment worksheet I reviewed reflected a 72-month loan. After several rounds of negotiations, they finally presented me with the vehicle I wanted most at a price that, while a little higher than I'd hoped, was still within the maximum I was willing to pay. Feeling like we had finally reached an agreement, I signed the paperwork. It wasn't until afterward that I realized the financing term had changed from 72 months to 84 months. At no point during the negotiation or signing process did anyone mention that the loan term had been extended by an additional 12 months. Had that been clearly disclosed, I would have had a very different conversation before signing. I fully acknowledge that I signed the paperwork, and I take responsibility for not catching the change. However, I believe customers should be able to trust that such a significant change will be clearly pointed out rather than quietly appearing in the final documents after hours of negotiating around a 72-month payment. Whether intentional or not, the experience felt misleading and left me questioning the dealership's integrity. While I'm happy with the vehicle itself, I would not recommend this dealership based on my purchasing experience. Buying a car should leave you excited, not wondering whether important financing terms changed at the last minute. Literally cried at the end of signing my documents due to me not carefully reading the terms and my multiple sales person's not telling me they extended it by 12 months. This does explain why it took so long for financing to see me. It feels extremely shady. Outside of that customer service and the vehicle are amazing. I am torn because I loved everything else - just wish they'd been more up front with me **the business reply is ironic. After reaching out I still hear crickets. They don't care what tactics are used...so long as a car is sold

I had an extremely positive experience buying a car(believe me I know it sounds ironic) I just…read morewanted to let everyone know if your in the market for a new vehicle, and want an honest team, I mean everyone from sales(Aj) to management (Chris) to the finance guy(Mike) then go see the guys over at Earnhardt Hyundai. Honestly the best and easiest experience I've ever had. I brought my special needs son with me (I had no choice) he started having a meltdown, they were empathic and accommodating throughout everything, got me out of there in under an hour. Truly a wonderful experience. I've grateful and extremely happy. Just wanted to share.

Another visit to Earnhardt Hyundai for routine maintenance and another quality service check…read more Everything went smoothly, from the online scheduling, inbound process, customer lounge, to friendly service advisor, Kenny. Trust Avondale Earnhardt Hyundai for your service needs.

Price is Firm and high but the cars are almost perfect.... will buy again! They will let you take…read morea 20 minute test drive

I've purchased several cars from CarMax over the years. The experience is very much like they…read moreadvertise, definitely not like traditional car buying from traditional dealers. No pressure, no upselling, no pushing for financing, no neck wringing for worthless service packages and no "wait here for my manager who can get you a better deal". They are not the low price leader, but you will have a comfortable experience before and after purchase.

I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

BlueChip, service and quality of serevice 5 star. From the first call to admin. staff, to…read moreassistance dealing with insurane to the scheduling of replacement and installation 5 star rating.