Devon was my salesman and was fantastic. I was moving back from the mainland and he made the…read moreprocess very easy. The car looked even better in person and I was in and out of the dealership in less than 30 minuets; Devon even picked me up from the airport!

I would highly recommend autozilla if you plan on selling or trading in your car. I double checked…read moreto make sure they were licensed and their license is current and in good standing. The whole staff seemed friendly and the office space was clean. I was looking around to trade in my car and possibly get a small SUV. Devon was friendly, efficient, and professional. I researched Kelly Blue Book before going to Autozilla to see what I could get for my car. Mo was also helpful in giving me more for my car so I could make my monthly payments smaller. In two days I drove off with my new small SUV ready for the new year mahalo Devon and Mo!

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

Super nice customer experience. Mr John is a great guy who is trustworthy. I will go again for my…read moresecond car. Don't waste your time to sell your car. Go to Max Motors!

This review is for if you're selling your car. Hands down,…read morebest place to go for selling your vehicle. I went around the island everywhere and this was the most fair and negotiable place I've found. The dealership is gonna give you way less than you would want, I promise you that. If you've got a really great vehicle with ceramic coating and other things under warranty, you could walk away with a check either same day or the next day. The paperwork is smooth and takes less than 10 minutes (must be crazy right)? I was just as shocked, I promise. For assessing your vehicle, they get in, drive it around the block, go inside and get you a number based on the CarFax. It's that fast. If you're looking to buy here - HONESTLY some of the reviews look rough but keep in mind you're buying a used car and used cars come with some baggage. Do your research and ask for car maintenance records. My experience is based on selling my car only. So hopefully this helps you! They have a parking lot in the back and it is almost always tight, so just give them a call and a Sales Rep will come right out. Good luck!

I was recently shopping for a new vehicle. Usually, I prefer big dealerships because of their…read more"no-haggle" pricing--unless you know the owner of a smaller lot. I've seen too many people get taken advantage of, so I did my homework on the specific car I wanted. I saw an ad for Aloha Auto Depot (808-599-9360). Since I didn't have a vehicle at the time, I did a lot of research online and checked Kelly Blue Book. Their price was very competitive compared to other small dealers and even larger ones like Tony Nissan. I wanted to work out the numbers first, and I decided that if we could agree on a price, I'd go in for a test drive and ask more questions. I found the car I liked at Aloha Auto Depot on a Sunday. Usually, business hours are shorter on Sundays, and they were closing at 4:30 PM. By the time I found a ride and arrived, it was already 4:00 PM, but I was greeted with a big smile by the salesman. He was very friendly; usually, when you show up that late, dealers ask you to come back tomorrow. However, since I had done most of the work beforehand, everything went smoothly. The showroom is beautiful! The location is the old Volkswagen dealership, but they've renovated it and it looks very nice. They even offer free coffee, water, and chocolates for customers. I had been communicating with one of the managers, Eddy, but when I arrived, Chris helped me. He is very easy to talk to and was willing to help me even though he ended up staying an hour and a half past closing time. I was very pleased with his service. I have worked in customer service for over 24 years, so my expectations are very high, but Chris nailed it. If you want a salesman who isn't pushy and is truly willing to help, look for Chris. They initially asked if I could pick up the car the next day so they could detail it, but I really needed the car that day. They asked me to come back later, but then the detailer got sick. I couldn't come back the next day, and that's when Steve stepped in. While he was helping me set up the car's app and my profile, he overheard the conversation. He put a crew together and detailed the car right then so I wouldn't have to make an extra trip. That is truly going above and beyond. If you want this kind of service, come see them. Steve helped me out so much. Thank you, and blessings! To the owner of Aloha Auto Depot you are very lucky to have this kind of staff. They need to update their address..

I'd like to thank Malu for helping me choose a car.He was very patient with me and helped me every…read morestep of the way.I would also like to thank Rima for all his help too.I would definitely recommend Autosource to anybody looking for a reliable luxury car at a good price.

If you are reading this, it's probably because you are looking to buy a car from Auto Source…read more Listen to the scores of bad reviews, they are trying to save you the trouble of dealing with Auto Source, and Oahu's most notorious predatory used car salesman, Rima Braden. First of all the car that caught your eye, is likely just a shell of what it appears to be. Many of the cars sold at Auto Source have serious mechanical problems. You will be told not to worry, that all maintenance is included in their Carousel program and wont cost you a cent. What that really means is that you are not permitted to have anyone else check the vehicle, only AS can repair the vehicle, per their contract. And they will ignore requests for repair, gaslight you and treat you as if you are problematic when you do need repairs. Registration and safety checks are also allegedly included, and they are almost as difficult to get done as actual repairs. They also do their own safely checks and do not comply with state law, I can prove that they slapped a safety check sticker on my vehicle, when it did not have a working headlight or brake lights or safe tires. Used car salesmen often use a tactic called 'the waiting game', where the customer is left alone for long periods of time. This is done to create decision fatigue, as isolation lowers your resistance to bad terms. This is Rima's favorite tactic and it will be replayed every time you need something. He has asked me to come in to speak with him about my vehicle, which was in the shop repeatedly for the same issue, only to leave me alone in a room for hours. After HE made the appointment. Ultimately I sat there for nothing, despite Rima's text advising he would switch the car out, he did nothing to rectify the situation. His staff also commonly switches their phones to airplane mode, when they answer a call that they don't feel Like dealing with. The red flags are there from the beginning. Don't ignore them. Look around you. Customers are being given iPads to sign their contracts on, after hours of being stuck in the dealership. They are anxious and discouraged from reading the contract. Once signed, AutoSource will not automatically send a copy. In fact, they won't give you a copy of it even if you request numerous times. They will tell you that they report to credit agencies, they do not. They will tell that you are entitled to the unused portion of your security deposit, if you end your lease before the two year period is up, they will not. They will tell you that you are entitled to rebates for purchasing EV from them, you are not getting any rebates because they are not an authorized dealer. In my case, I leased a car via Carousel+ program. I already had a car and was trying to improve my credit. The salesman and Rima lied to my face because they do not report to credit bureaus. The vehicle I leased smelled of oil at the test drive. I was told it was from a spill, not to worry, the car had been owned by an elderly gentleman. I seriously doubted that, and would intimately find out that the car was in a terrible accident where a pedestrian was maimed. Nice. Anyway, I kept taking the car back in for the same problems over and over. Many times they would have it for a week or more. In August of 2025, they had it more than I did. And no, they did not supply a loaner car, as promised at purchase. Twice I got loaners, only after practically begging. Both times they were clunkers. At one point my car's interface was telling me that the engine was malfunctioning, and would not ho over 40mph. AutoSource knew this for months and would gaslight me as if I were lying, despite taking it in and showing them They admitted the car did the same thing during their test drive and they did nothing. Ultimately I was told to return the vehicle and the unused portion of my deposit would be returned. Spoiler alert: it was not. To make things even more fun still get billed because these guys kept the car in my name, and frequent parking garages in kakaako that charge my card. For context, I returned the car 7 months ago. And yes, of course I told Rima and of course he did nothing. I realize that a lot of used car dealerships have bad reputations, but AutoSource makes most of them look like saints. I invite you to look Auto Source, and Rima up on ecourtkokua. Look at the pages and pages of lawsuits filed against this business, the BBB's non recommendation, and lastly these reviews. You will see a common theme. Believe your neighbors over the guy who gets commission for making another sale for Rima.

I've come here a couple of times for my safety check, and every experience has been great! I…read morerecommend calling ahead to schedule an appointment since they can get pretty busy. When I arrived, they actually remembered me from my last visit, which was such a nice personal touch. Everyone is always friendly and welcoming, and the safety check itself was quick and easy--it took about 20 minutes, if that. Just a heads up that they are cash only. Great customer service and a hassle-free experience. I'll definitely keep coming back!

Moani was wonderful and put me at ease when I was feeling pressed and stressed. As a single mom…read morewith three kids finding the right car was a really big deal. The Car Shop has a low-pressure, local vibe unlike other lots that are pushy and aggressive and were giving me anxiety. Patrick was cool and kept it real on the test drives. Both of them were patient with me, and Moani was understanding about my financial situation and questions about financing, etc. I'm so happy to now have my dream "mom car" - Honda CRV. I definitely recommend The Car Shop, and I'm so glad I came to see them before getting sucked into getting another car somewhere else.

I was 8 months pregnant & my car was about to fall apart.. I was honestly a little nervous to buy…read morefrom this dealership due to the look of it BUT do not judge a book by its cover. I did end up buying a 2018 Hyundai Elantra w/13k miles on it.. they had actually just got the car & were still in process of fixing a few things. Because I bought the car over a holiday weekend, they were not able to get it into the shop for a few days so they allowed me to take the car home until the shop was open and at that time they gave me a nice reliable motor car while my car was worked on.. they fixed everything. Once I hit my car back I realized it was pulling to the left & seemed like the alignment needed to be done.. with no hesitation they arranged a time for me to drop off the vehicle and get a loaner car so that they could fix the issue.. figured out something in the alignment was bent so they fixed it & in the meantime I gave birth.. this shop is located in Honolulu & I live deep in the west side. My husband is military and works 24/7 therefore I am full-time mom and with a newborn it was stressful thinking about how I was going to get to Honolulu to pick up my car.. no worries.. they sent a driver out to switch cars right at my house. I can not recommend this shop enough.. they are reasonable, reliable & affordable. They are up front & honest. I had a great experience & highly recommend Today Auto!!

Rated -0 no stars! This Dealership and Salesman are all crooks! Paid off my truck and they came and…read moretook it the month of being paid off! I wish nothing good for them, they came while I had family over and to avoid embarrassment I said take it and I'll grab it later which I wish I made a better decision and didn't care if people were around smh! Crooks!

Yes. If you need a reliable second hand dealer who is willing to help you no matter the situation…read moreyou are in. These guys are your friends! Thank you Ken, Lori or Laurie, Jay and Derek! So far I've shared my concerns and they have taken action. Best experience I've got with a dealership! I was out the door within 45 mins with my brand Used Ride!! I came in with gratitude and trust, rolled out with a LEXUS.

Over my 30 years of being alive and purchasing cars I have never had a smooth and positive…read moreexperience until I arrived in hawaii and went to auto galaxy. Ken is a great salesman he is professional, knowledgeable and helpful. He was not one of those slimebag pushy car salesman. Purchased an STI from that dealership and had a good experience. To bad California and Texas don't have quality salesman like Ken!!!!!!.

The person who answered was very kind and helped me contact someone who could help me with what I…read moreneeded. THANK YOU!

I Received a return call from Head dispatcher Bray regarding my vehicle I was very impressed and…read moreamazed at how great her customer service was with me over the phone. I made a few calls to other places the day before and I really didn't want anything to do with the others (after speaking with Bray). I was beginning to lose hope but Head dispatcher Bray made my day and scheduled time next day for my vehicle. Thank you Bray for being an awesome Head dispatcher and for being so kind and helpful. You made my day especially because I was having a hard week/month. Thanks again Bray!

super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

Neue Auto is a rip off and I'm still so pissed off about this that I finally decided to post it…read more This incident actually occurred in 2023 when I had a Kia Forte, which I no longer have because the repairs that they charged me over $800 for were not effective. On top of that, they would not let me take my car home that Friday (because I worked weekends) or they were gonna charge me an additional $150 to RE-assess my vehicle AGAIN that Monday. So in addition to the $847.80 that they charged me I had to rent a car which costed me an additional hundred something dollars. My car kept dying as I was driving, and I had previously had a AAA read out that said that my alternator was fine. Neue Auto insisted that it was the alternator and the serpentine belt that needed to be replaced and guaranteed their work. I authorized them to do the work because they insisted they were the professionals, but this did not fix the problem. I attempted to remedy this with the manager and instead of doing things in writing so I could have documentation he insisted on calling and trying to smooth talk his way out of the promises that his business made. Needless to say I had to replace the vehicle. The reason that I am saying that they're a rip off, is not only because the vehicle was still presenting the same problems, but also because this is what they sent me as "proof" that my alternator was not working. Please keep in mind they never actually gave me this receipt for the readout, and it's stapled to a bunch of other receipts that I have no idea what they are. To sum it up, avoid Neue A uto or risk unethical business practices that don't actually fix your vehicle but still take your money. I would've given them zero stars, but that's not possible.