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    Aloha Auto Depot

    2.8 (77 reviews)
    Open 9:00 am - 6:30 pm

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    WARNING Sold us a car saying it was inspected regularly- turns out we have to replace the entire transmission. Sales reps gave us a terrible trade in value of $2,500 when we payed almost $9,000 for the vehicle just 2 weeks ago. Edit 2 weeks later: The price to fix the vehicle is JUST AS MUCH as we bought it for (Price below, not including the additional motor oil leak). The car also didn't pass a safety check, although they said it had been done already.

    BEWARE Mainland buyers!! I recently purchased a diesel BMW X5 from Aloha Auto Depot as an out-of-state buyer, and it has been the worst car-buying experience of my life. I feel completely cheated and misled. The salesperson, "Uncle Sam," presented a BMW dealership inspection report stating the vehicle had no issues. As this was my first time buying from Hawaii (but not my first out-of-state purchase), I trusted this report. That was a massive mistake. Upon delivery to the mainland, the first red flag was the car's condition--it hadn't even been vacuumed, let alone detailed, showing a complete lack of care. Attached pictures are from the delivery date. The real problems emerged when I started driving. I immediately felt a power issue. I took it to my local BMW dealership, who found critical, undisclosed mechanical failures: a faulty transfer case that needs replacement and a leak in the rear of the valve cover. None of these major issues were mentioned in the "clean" inspection report provided by Aloha Auto Depot. When I tried to address these issues, "Uncle Sam" completely ghosted me. He stopped taking my calls and responding to my messages, leaving me with a broken car and mounting repair bills. WARNING TO MAINLAND BUYERS: If you see a car you like in Hawaii, DO NOT rely on their inspection reports. I was shown a fake document. You MUST fly out to inspect the vehicle personally or hire a truly independent third-party inspector. I learned this the hard way because I couldn't find a specific model on the mainland. I am now seeking legal help to recover the costs of these repairs. Save yourself the immense hassle and financial burden--look elsewhere. This dealership is not trustworthy.

    TERRIBLE EXPERIENCE - I REGRET BUYING FROM HERE purchased a vehicle from this dealership, and just two months later, it needed a major $3,600 repair. During the test drive, I asked about a strange noise the car was making because it didn't seem normal. When I brought it up to Jacob, he claimed he didn't know what it was but showed me a "squeaky clean" mechanic report where everything had supposedly passed inspection. Out of concern, I looked it up myself and found that the noise could either be typical for a hybrid or a sign of a faulty brake actuator. Unfortunately, it turned out to be the latter. When I brought it to a mechanic for the repair, they immediately identified the noise as a failing brake actuator and said that any dealership familiar with hybrids should have recognized it right away. This experience has left me feeling misled and disappointed. I would advise anyone shopping here to get a second opinion from an independent mechanic before purchasing. It's a risky choice going with Aloha Auto Depot.

    Proof the salesman said they replaced the transmission.

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    1 year ago

    Bought a car from them & it broke down 2 weeks later had to replace radiator & oil wasn't changed in a year

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    Aloha Auto Depot Reviews in Other Languages

    Ask the Community - Aloha Auto Depot

    Can I sell the catalytic converter off of my old car that I wrecked on here???…

    They are a used car lot. Not a auto salvage yard.

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    Review Highlights - Aloha Auto Depot

    The experience of purchasing a used vehicle at Aloha Auto Depot with Jacob was very pleasant.

    Mentioned in 5 reviews

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    Discount Hawaii Car Rental

    Discount Hawaii Car Rental

    4.6
    (89 reviews)

    You guys at Discount USA & Discount Hawaii car rental are the best and I need to tell you that…read more We bought our condo in KOA at the end of 2017 and travel there twice a year. The wife lived on Oahu for 15 years and her son and grandson still do so we hop over to see them regularly too. Since 2018 when I was told on a flight to check you out I don't think I've rented a car in KOA or HNL any other way and it's been dozens of rentals. Now I found Discount USA too so we'll use that app too. Anyway.... I just wanted to pass on how much we use your service and how pleased we are with the ease of shopping all rental companies in your website and app. I wouldn't shop any other way although I keep trying directly and bookings and car rental. Com and Costco but guess what? You guys are consistently the best so I figured I better pass that info on to you Thanks & Mahalo..... happy dancer |

    I rented 2 days in advance as the prices were lowered. I requested a compact car listed at $80…read moreincluding tax for 2days. When I arrived at the hotel, the clerk assigned me a 4 door sedan. It didn't have the fuel efficiency if a compact car and it was much larger than I expected. The window visibility was lacking so I returned it. The clerk said my only other choice was a Kio with a boxy build. It was actually a compact SUV but I snatched it as it was better than the first car in many ways. Well, I can't complain too much since I only paid $40/ day but it wasn't fuel efficient.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.7
    (157 reviews)

    I think I found my new Rental Car joint, whenever I need to take out a rental car when my company…read morevehicle is in the shop for repairs....... My low mileage piece of crap Dodge Grand Caravan crapped out on me again, as motor oil started to leak out of the rear main seal. For work, I'm basically on the road the whole day, so anytime my company vehicle goes into the shop, automatically we are instructed to take out a rental. Normally, I've been going to the ilikai hotel to take out a rental, but I've had numerous issues with the service that I got from that rental car company, so luckily for me, I found Enterprise Rent-A-Car just a block away from the Ala Moana Shopping Center. Not only is this rental car much closer to the Cutter Dodge dealership, but the service was OUTSTANDING!!!! Upon walking into the rental car agency, the friendly clerk greeted me & processed my rental within 5 minutes. I was totally stunned at how efficient she did this, and upon having me sign a few electronic papers, she then told me to go into an elevator & head up to the "L' floor of the garage. Upon heading up to the "L" floor (or top floor of the garage), another clerk had my vehicle ready, and upon doing a quick look around the vehicle, I just jumped in, and took off. Easy peasy my friends!!! When I returned the rental today, I didn't even need to go into the Enterprise office, as the clerk who processed my eental vehicle return in the garage, did all of the closing of the tab. To top it off, the staff even gave me a ride back to the Cutter Dodge dealership! There's something to be said of great service.........that's how you keep loyal customers! The other rental car business at the ilikai hotel could learn a thing or two about what great service is!

    Fast, easy, and convenient car rental. During this visit to…read moreOahu, we rented a jeep from this Enterprise location only due to the fact that they open at 7:30am instead of 8 like the location at our hotel. We needed our car early for an excursion that we needed to get to. When we picked up our car, the service was fast and friendly. We got the car we reserved, and it was clean with a full tank of gas. Another plus to renting from this Enterprise location is that it was about $100 cheaper than renting from the one at our hotel.

    Cheap Rent A Car

    Cheap Rent A Car

    4.5
    (64 reviews)

    Cheap Rent A Car is the place to go for your car rental!…read more Trust me when I said I did my research in looking for car rentals, with a complex spread sheet listing out pros and cons. In the end, Cheap Rent A Car was the clear winner! I was hesitant at first because some of the reviews had really bad economy cars, but I took a chance and set my expectations really low. I wasn't looking for anything fancy, just a car to get me around the island. Richard is the owner, and was quick with responses. To get a quote, simply fill out the questionnaire and Richard will get back to you quickly, same day or next business day. You can also call and he can give you a quote quickly. I am 24, turning 25 in May, so a lot of the other places were up-charging significantly for the young rider fee. Although I did not get the breakout of the underage fee, the inclusive price was still better than every other competitor. My questionnaire: 19 day economy rental, during peak season (mid-Dec to early Jan). Total: ~$600 (including young driver fee) Pros: -Best price on Oahu, after a lot of research -Lowest young driver fee -Quick responses -Ended up getting a 2012 2-door Kia Forte (had AC) -Right across the street from where I was staying (huge plus) -Relatively clean car inside Cons: -Car did have some issues -Quite a few visual bumps, scratches, and dents -Power steering needs to get checked since it was tough to move the wheel and stalled a bit -Noticed the right brake light went out a day before I was going to return (had I noticed earlier, I would have went in to get a new car) -AC vent could not adjust on the passenger side Overall experience was great. Quick pick up and drop off. Like others mentioned, you pay when you pick up. I will be a returning customer the next time I'm in Oahu!

    A Hyundai Elantra. Yep, I got to zip around town for a few days in a little silver one while my…read more ride was getting a scratch repaired. Surprised to find my usual rental car place-Enterprise on Ala Moana Blvd was not open. Conveniently located behind McKinley Car Wash, hassle free to get a car, inexpensive and genuinely friendly service. Richard the owner answered the phone every time I called, and I had no trouble extending the lease as needed. He's been in business for 15 years in this location and has clean cars at competitive rates. I was in and out of the shop within a few minutes after arriving, and reserving a car was easily done over the phone. Located at 1137 Hopaka Street. My new go-to place for a reliable rental.

    Aloha Auto Depot - carbuyers - Updated August 2026

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