Our experience at Servco Toyota Honolulu was exceptional. We would like to thank Rodel Election…read morefor the great service as a car salesman. He provided information for us to make our car buying decision without doubt. He outweighed the pros and cons of the two car options we were deciding on - he pretty much was transparent about them and it definitely made our decision to buy our new family car much easier. In addition, he was like family - he likes to make conversation to make us feel comfortable. He has a lot of experience in what he does and would highly recommend him to our family and friends. I would also like to thank Mark Nakanishi, the Financial Services Accountant, for helping us finalize our purchase. He was also helpful on giving us tips to care for our car by recommending cleaning products. He definitely knew the ins and outs of his department. We also met Keiko Inouye from the business office and she welcomed us so warmly. Sheʻs like family! Thank you to the general manager, Brian Lee for being a great leader, as your team definitely provided very exceptional customer service on our purchase day, from the time we arrived until the moment we left with our new car. MAHALO!

Shopping for a vehicle at Servco Toyota is super easy with their online Shopping Express!…read more My daughter and I checked out Tacomas online, and she found one she loved. We filled out the credit application and got a call from Shane Yuen, the salesperson, who asked us to put down a $500 deposit to hold the truck. It only took about 4-5 days for the truck to get to the Servco Mapunapuna lot, and we were called in to pick it up and sign the papers. The whole signing thing took less than two hours, and she drove off with her new taco!

I got a second Volvo it looked like it needed to be checked out due to an ABS check engine light…read more Took the car to Neue team, they found it was something minor just a sensor needed cleaning they checked out the rest of my car to make sure it was all good and even stayed little later so i could pick it up same day... didnt charge me at all since nothing needed fixing... I will always be coming back to their shop their service and kindness blew me away. Thanks again to everyone at Neue you guys are amazing.

I've been to Neue Auto a few times now and honestly wouldn't take my car anywhere else. Alvin and…read moreCodi are both so amazing, just very helpful and professional. They're usually able to take me in pretty soon too which is great. On my most recent visit, I went in thinking I needed specific work done, but Codi realized it was a totally different issue. He fixed it right then and there, so I didn't even need the major work I thought I did! As a woman in my early 20s, I'm always prepared to be sold on things I don't need, but that never happens here. They're so good at explaining what happened and I've never felt ripped off. The reception area is nice with AC, water, and a TV, plus a huge perk is that they pay for your one way ride share from the shop after you drop your car off.

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

I brought my vehicle to Autoland on July 9th for a screen repair on a car I purchased from them,…read morewhen it was returned on July 11th there was visible damage to the dashboard and trim that was not there before. I showed the owner clear before-and-after photos with timestamps, and he denied responsibility and claimed the photos were too blurry -- which is simply not true. I'm extremely disappointed in the lack of accountability and customer service. I wanted to resolve this privately, but I was left with no choice but to warn others.

Dakota and Bella were great sales reps very informative no pressure sale. David O in the finance…read moredepartment along with Josh we're very helpful and explaining warranties insurance and contract information with an up-to-date visual computer screen. It's very user-friendly and much easier to understand than my previous car all in all I would highly recommend them as they great teamwork and down to earth Mahalo, Mahalo, Mahalo

Exceptional Customer Service and care by Mr. Dakota Moates and Mr. Oh!!!!! My father and I had a…read morewhole host of questions for them and they expertly answered all of them. They were patient, attentive to our needs, and made us feel like Ohana. Mahalo Nui loa from two very satisfied customers!!! I absolutely love our new car!! If I ever buy again - I'll certainly stop by your location!...highly recommend Hertz 414 Lele Street, Honolulu, Hawaii 96819!!

Recently purchased a Honda from Max Motors. I worked with Peter throughout the process and am very…read morehappy with the whole experience. He was knowledgeable, honest, and clear about everything. I would absolutely recommend them.

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

Awesome, great guy! Check em out! Carlos is awesome! super cool guy went smooth and no hassleread more

Carlos was extremely helpful and honest and more than anything made a stressful situation much…read moreeasier. Currently I'm moving for work and had to sell my car quickly and fairly and Carlos was the best. He was helpful, asked questions, made sure I was all prepared and then made a great offer. Beyond that, he was a personable guy that connected and made the whole transaction feel like talking with a friend Lastly, to reiterate, the offer was more than fair, my car was not an easy undertaking and the speed, the process, the clarity all made this an exceptional value for me. Hit up Carlos whenever you need to get your car sold.

I did an online order for one of the pre-owned vehicles (my dream car since high school, which was…read morediscontinued in 2023). They were very communicative and I did my part by uploading all required documents plus fill out the credit app. Once they run my credit, they dropped the ball on me. No communication from both people who were communicating with me. To this day, 3 weeks later. Not one word nor response to my follow up text. If they sold the car, they can just say that. Bad customer service! Especially after telling them the background of my situation and my need for a pre-owned car. I went to the next Servco location and did the same thing at Windward. It must be a formality for them to run someone's credit and drop the ball on the customer because Windward did the same exact thing.

Kaeo Lacanilao, was our consultant. My Dad, is an old timer.. his pride and joy was a 2019 Toyota…read moreTacoma, with only 12,000 miles on it and in excellent condition. Kaeo, was patient and knowledgeable he made my parents feel comfortable with letting his truck go. Servco made a more than fair offer, which my father accepted. Servco Buying Center, made the process seamless and easy. I would highly recommend giving Kaeo a call and giving him the opportunity to make a seamless and less complicated way to sell your vehicle.

Thanks to Alex and team for a great service with the ceramic coating and interior. It was a great…read moreexperience from beginning and end. Highly recommended. Everyone was very nice and professional.

Alex Lee personally took care of my car for me and made it look brand new. He has great customer…read moreservice. I would highly recommend you taking your time and business with him. I'll be back for sure.

as soon as I walked in the dealership, max was super professional and respectful, introduced me to…read morethe Acura they had on the lot, he gave me the simple run down of it, the dealership is so much more simple compared to others. Give Max a raise!!!!

Derrick and his team are so reliable and professional. Even with all the construction going on…read morearound them they are well oiled machine. I was impressed by the response time and communication. I am very pleased with the services that I received and will definitely be recommending Auto Galaxy to friends and family. Thank you guys!

I recently worked with Adam at Autozilla (Beretania location) while considering a used car…read morepurchase, and I wanted to share my experience even though I didn't end up buying. Adam reached out promptly, kept communication easy and consistent through text, and was genuinely friendly throughout the process. What stood out most was that he seemed truly invested in making sure the car was the right fit for me -- not just closing a sale. I also had an independent pre-purchase inspection done through my own trusted mechanic of 20 years, who confirmed that Autozilla is honest and runs a good operation. That meant a lot to me. Ultimately I didn't move forward with the purchase, but that was purely a personal preference about the specific car -- not a reflection of Adam or the business at all. I'd feel confident coming back here and would recommend Adam to anyone looking for a no-pressure, genuine car buying experience.

Title: Disappointed - Vehicle Issues Within 30 Days…read more I purchased a Mercedes from this dealership less than 30 days ago and have driven it under 600 miles since purchase. The vehicle has 58,000 miles and was sold to me "as-is." Shortly after purchasing the car, I began experiencing significant vibration during cold starts when the vehicle is placed in gear while stopped. This is not something I would expect from a properly inspected luxury vehicle at this mileage. What concerns me most is the lack of response. I have reached out multiple times to address the issue, but I have not received any reply. Even for an "as-is" vehicle, customers should expect transparency, basic roadworthiness, and communication when problems arise shortly after purchase. I am simply asking for accountability and a response. I will update this review if the dealership chooses to resolve the issue professionally.