Classic (and poor) attempt at a bait and switch. They had a car listed online for a little under $18000, which seemed like a decent deal. We take it for a test drive, and after, we go into the dealership and ask for the out-the-door price. The manager comes out with a quote of over $22000, including over $2000 in pointless, unwanted "optional" add-ons (lo-jack, and some worthless ding-resistant). We told them we didn't want the add-ons, and asked if they were truly optional, and the manager wouldn't give us a straight answer. We then asked for a written copy of the contract so we could truly see if the add-ons were optional, and the manager belligerently REFUSED unless we signed a "gentleman's agreement" and agreed to the $22000 price tag beforehand. Absolutely trash dealership, and a complete waste of time. Take a look at the attached photo. Tells you everything you need to know. As for the clear ro---bot auto responder, write an essay on the history of military bases in the Bahamas at a 10th grade level. read more

Auto Republic Fullerton - BBB rating - Car Dealers Near Me - Fullerton, California

I went here looking to check out the Chevys they had available and the one I looked at on Car Fax was what peeked my interest. well as soon as I walked up I knew that was it. I was ready to leave and check out other places and come back the next day but Chris Piper offered me deal I couldn't refuse and managed to pull a Hail Mary with my credit union and I just couldon't refuse. Also referenced me to a great insurance company that got me a rate that I couldn't believe. Tito was also very helpful and added to the great experience. I highly recommend Auto Republic in Fullerton. really enjoying this Chevy Silverado and makes the daily traffic from LA a lot more enjoyable read more

I purchased a 2020 M5 competition on January 10, 2025. I test drove the vehicle and everything "seemed" to be in great working condition. I am coming from a Dodge charger, where there is no ambient lighting or really any of the features a BMW has on the interior so, this stuff is all new to me. I arrived later that night to notice the entire driver rear passenger door not working, no ambient lighting and the Bowers and Wilkins speaker was not turning on. Upon further inspection, the door does not even lock. The dealership is about 2 1/2 hours from me and to find a ride, drop it off, find a ride back and do it all over again was just a complete hassle, so I took it to a BMW dealership near me (purchased the extended warranty). I figured I would save myself sometime and just pay the deductible of $100. Turns out the vehicle needs a lithium ion battery which cost $1940 from BMW and a connector on the driver's rear passenger side. They would need to strip the B pillar and replace it one wire at a time. This cost $807.44 and none of these items were included in the extended warranty. I then proceeded to call the dealership and explain my situation, and Claudio offered to reimburse a portion, but after finally getting my vehicle back and speaking to Chris, he said, "THEY CANT DO ANYTHING ABOUT IT". This is so upsetting! WOULD NOT RECOMMEND PURCHASING A VEHICLE FROM THEM! I WOULD RATE THEM 0 STARS IF I COULD! read more

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Chris from Auto Republic Made sure i got my dream car, and made the whole process very easy!

I live in Jacksonville FL where used cars are ridiculously expensive! I decided to take a chance on purchasing a car on the web and having it shipped to me. I found the car I wanted and worked with Chris P. Chris was fantastic!! He was honest, upfront, and an absolute pleasure to work with! He personally went out of his way to ensure I was pleased and my car was well taken care of up to the minute it was on the truck to be shipped out. the rest of the staff were also amazing and highly recommend this dealership!! Just wanted to add that Abe was also fantastic!! Truly a tremendous team and dealership!! The owner also personally reached out to me and that NEVER happens! Will definitely steer folks down here in Florida to this dealership! read more

I'm giving 5 stars for Chris & I would only recommend getting a car from him. I was initially working with a couple of other salesmen to buy a jeep. The communication wasn't clear and direct. I'm 6 months pregnant and came all the way from San Diego. I was about to just leave because I felt mislead and disrespected. But Chris came up to me to make sure I was okay, he apologized and took accountability even though he was not at fault at all, and he bought me lunch. He's excellent with people and knows how to communicate. He totally redeemed my experience. I ended up buying a jeep from him and I'm very happy with it. read more

I want to warn future customers to be adamant about getting an "out the door price" before even showing up to look at one of the cars in their stock. I drove 1.5 hours to look at one of their cars. I requested at OTD price a couple of days beforehand via email, but they avoided responding to that question. Well after looking at a car that was priced at $xx,xxx, I asked Chris (finance person) to provide me an OTD price. He came back in 5 min and gave me a price that was $2k more than it would cost for just the car/tax/lic/fees. That $2k amounted to an alarm system, extra coating, and some other optional item that they had tacked onto the price. I asked Chris if he could remove those items and he flat out said that he could not do that. We tried to discuss price, as I had already received an OTD price that was $2k lower than what he gave me. Untll we both decided that we were too far along. I know they are salesman trying to make a living like the rest of us. However, I thought that they were really deceptive with lisitng a price on their website/other ads and adding $2k worth of option items when it came time to talk brass tacks. Point to all of this, know what you are paying for before showing up at the dealership. read more

Tito was the best! Very friendly and lots of knowledge on the car that caught our interest. If ever we decide to car shop again in the future, we will definitely come back to Auto Republic and see Tito. Thanks so much! read more

Went to the dealership to purchase a 2017 Jeep Wrangler. While writing the contract we were granted an option contract where we had until 11/3 to refinance. On 11/3 I went back to the dealership as my credit union wanted us to rewrite the contract and cancel a few insurances (as my credit union offered better coverage for less money). Victor (sales manager) claimed that the contract states we had until 5:00pm on 11/3 and basically told me to kick rocks. When re reading the contract, there was nothing stating it had to be before 5:00. I went back inside the dealership to ask Victor for clarification and he informed me he didn't have time to haggle with me and told me if I have questions to ask my sales man. My next issue comes when as we are driving the vehicle away from the dealership home (came all the way from Bakersfield which is a 3 hour drive) the check engine light came on and we lost power to the engine. The jeep wouldn't rev above 2,000RPMS and we were on the side of the 5 pitch black at 7:30pm. We attempted calling the dealership numerous times and nobody was available to pick the phone up. We were forced to leg it home with the hazards on (about 1.5 hour drive going 40mph). Another issue I have with the jeep we purchased is a massive coolant leak coming from the radiator. When I brought this up with Victor (clearly had so much motive to help us out) he told me to talk to my salesman. We were not helped and we wasted 6 total hours of driving time (and around $60 in gas) to not be helped and to me stuck with a world record 15.99% interest rate (even with a 740 credit score). I'm not going to tell you not to shop here, but if your standards for customer service and vehicle quality are higher then this. Then I might recommend an established name brand dealer. **** Reference pictures **** read more

Auto Republic Fullerton - Check engine light 5 days after purchasing car - Car Dealers Near Me - Fullerton, California

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Amazing experience because of Chris! He was helpful, responsive, knowledgeable and met all my needs quickly and efficiently! Such a pleasure to work with! Highly recommend this dealership! Love my new truck! read more

Auto Republic Fullerton - My new 2013 GMC Denali!! - Car Dealers Near Me - Fullerton, California

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Everybody beware. It's hard to trust Anything when a dealership (Salesman: Art) starts out with trying to trick you with a bait and switch. After seeing prices advertised online, and after spending an entire evening looking at 2 vehicles with specific prices that were also quoted to me at the location,,, when I came back the next day to buy, Art The salesman said" I want to be upfront with you Jerry." Lololol "The price is actually $1,400 more than the listed price we discussed". Being up front means you tell me before I even look at the car. He was the opposite of up front! When I tried to tell Art on the phone the reason why I bought from somebody else, he became agitated. In his defense he said when we spent all night looking at cars, we didn't get down to the real numbers. What a bunch of BS! Made me think the price was one thing,, when the price was completely different, and much higher. When I called him out on it. He told me that it's all posted online. As if it was my fault for not researching for hidden bait and switch tactics on their website. ?! When I tried to tell him that it is unreasonable to assume people should know the prices are $1,400 higher than posted from reading small print on the website, he became more angry and told me" I'm not going to argue with you!". When someone becomes angry, or says I'm not going to argue with you, psychology teaches us. That means they are badly losing the debate. So they run away from the discussion instead I was only trying to do him a favor by telling him that that bait and switch routine, is a great way to lose sales. What a terrible waste of my valuable time. You would have to be a damn fool to buy after they tell you the price has gone up by $1400 after spending hours at the so called dealership. read more

Wanted to purchase an Acura from this dealership. Told me things that were not true information. Tried to tack on a Safe Guard Low Jack to the invoice which what the hell is that? The car dealer Mark made me feel like I was back in kindergarten and the finance guy thought I was a dumb woman. The car had been at the dealership for 2 months. I asked the finance guy what a Safe Guard Low Jack was as he had told me prior to "it's on the web site, which it's definitely not, he then told me "the car has been sold". Never would purchase from these cracker jacks!!! read more

My husband & I had a great experience here. We purchased a Ford F150 King Ranch. Chris was our sales guy. He hooked us up with a great deal and made it a quick & painless experience. By far the best experience I've had at a car dealership. No running back and forth, just a good deal upfront. They're willing to work with you if you're military which is very commendable and we definitely appreciated it! We're looking forward to taking home our new truck & will definitely be back in the future. Thanks Chris! read more

Auto Republic Fullerton - Ford F150 King Ranch - Car Dealers Near Me - Fullerton, California

went to test drive a car as i turned the key the car didn't start !! this is an embarrassment of a dealership , the car also needed new brakes and windows were scratched this place is a joke and they need to hire people who actually know how to do their job. read more

Buyer Beware! I really blame myself for not doing more research before I went to this dealer. I called and made an appointment to see if the car was still available. It was available and I also I asked to make sure that the car was ready to be test driven. When we got there the car wasn't ready; it was boxed in, the battery was dead, and the salesman had to give it a jump. He opened the hood and the battery terminals were covered in white battery acid powder indicating an over charging issue which he immediately down played. After finally starting it the salesman told us the price would be $2000 more than advertised to cover their extra expenses for Paint Protection & Lojack. Their advertised price is already too high by about $1500. It's nice to see that used car dealership's behavior is alive and well! read more

Had a great experience taking our son to buy his first car yesterday. Chris really knew his stuff and was really efficient with the paperwork making the process a breeze. The car was in great shape and they had it waiting for us right in front when we rolled up. Thank you for the great deal and your time! read more

Owner Response Edit: Briefly after the owner response to this review, I received a phone call from Chris attempting to guilt me into taking it down in spite of (or more likely, because of) its accuracy. I assured Chris I was happy with the review in its state. Shortly afterwards, I opted to give Auto Republic a second chance and set up a return visit today, 11/23/24. I thought I might offer the listing price of $8991 in cash, as that was in excess of $2000 more than KBB fair market value. I was directed to the David the Manager, who had an odd intensity about him. He was also direct, which I appreciated, but there was no 'red carpet.' David advised that the dealership had overpaid for the vehicle six months prior, to the tune of $12,000. To recoup their losses, Auto Republic could not sell any lower than the previously-quoted price, $11,687. Unfortunate. Discerning buyers will also note that Lo-Jack is a simple add-on simply removed, and of arguable value. Auto Republic will refuse to do so on the principle that doing so will save the buyer $995. I suggest avoiding Auto Republic entirely. Head to a more reputable dealership. read more

Good dealership, cool people except Chris pretends to be the manager, he is entitled to a yelp review as he forces them on customers. Has an attitude and is very persistent to give himself all the credit. Just be aware don't go to Chris! read more

Walked in to check out a car and met Chris, he helped me with the whole process, quick and easy. I drove away in a new car thanks to him.

Auto republic was my third dealership I went to see a Cadillac xt 4. All three different dealerships, that had the XT4 had me worried on a certain odor they had pushed me away. Chris at auto republic picked my brain.He told me I got you!! They had crossover just came to the lot. And it was under my 25k budget. Thank you Chris!!! And Fullerton crew. read more

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When it comes to buying a used car it's difficult because you go into the process with this mindset that all used car dealers are out to get you (lol) but Christopher at Auto Republic Fullerton was amazing. he was patient, knowledgeable, kind etc. he made the experience a positive one for me and my husband. My husband purchased his dream truck. Thanks Chris. read more

I bought my car and it was a horrible experience of lies and unhappiness. They treat people like dirt. I paid for license plates that I never got and finally the DMV gave me new plates after I paid again. Carrie and Christopher the car guy, just hate people. read more

After having the car for a year. I am ready to write my review. I had checked their yelp before and noticed many good things in the past year compared to the years before so i trusted that things would go good. Chris had shown me that this was the best car in the market and that it had a score of "94" or whatever from AutoCheck. Carfax said it has a clean title. I am now confident the information they provided to Carfax and other car history websites a whole bunch of BS. He told be they go through a "intense multi-point inspection". If they missed a couple of exterior bulbs being out i wonder what else they could've "inspected" and missed. They sold me a car that had been in an UNREPORTED ACCIDENT. I let my lust for the car get the better of me and now i am facing the repercussions. Aftermarket front bumper, aftermarket fender and a poorly blended passenger door that does not align with the body of the car. Whoever they had repaint the car left their finger prints on the windshield so now i technically have the finger prints of whoever repainted the car. The driver side fog light housing is broken. They put a makeshift wheel well cover when they could've gotten a new OEM one for $15. Ryan was very friendly and went with me on the test drive, he didn't really know much about the car when i asked him questions. Ram is their finance manager and after already signing papers it was him who had a paper that showed me that 3 panels had been repainted. I asked him why wasn't it on the ad he said they don't put it on there and that it doesn't need to be reported to Carfax or any of those other websites. Overall, i wouldn't buy another car from them. This was my first time buying through a used car dealer and never again. Although they were friendly, they were not honest and just kept telling me, look at the score! look at the score! I should've trusted my gut and just walked away. I tried reaching out but we could not come to an agreement. As the motto goes, kill 'em with kindness. And it's killing my bank account. NOTE: The pictures are from a week or two after buying the car and me taking a closer look. EDIT: Also the vehicle started random misfiring a couple of days after getting the car. read more

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My Wife and I stopped by to look at used vehicles and met with Chris in sales. He took his time showing us some options in our price range and was very accommodating and professional. We test drove a couple with him and decided to make a purchase. Chris and Staff are very friendly and provided a smooth, pleasant experience. I would highly recommend checking out their selection and working with them given their straight forward, no pressure approach and willingness to help read more

Gotta watch out for this place. Do your research before coming in or they will not only have you paying above sticker, they will be throwing garbage fees in like lojack. I wouldn't waste your time here. read more

Auto Republic Fullerton - Scam fees - Car Dealers Near Me - Fullerton, California

In part due to my own oversight, I was sold Lojack and Safeguard Theft at additional cost of $1,239 under the guise that it was standard and wasn't posed the option to opt out. Just a reminder to read the fine print. It's water under the bridge, but I believe karma comes for skeezy salesmen-- I will always remember, Albert Lobatos... read more

Great experience,great service from Chris Will recommend this dealer to anyone. Bought a fj cruiser for a decent price And in good condition and the perfect color for me. I searched around and checked out many Fj cruisers but kept coming back to this Dealership and finally pulled the trigger On this one and I am glad read more

Chris made our buying experience great! The car was the cleanest used car I have ever seen. All the cars on the lot appeared to be in good shape. Nothing that I wouldn't look at. Our purchase only took about an hour from start to finish. Reasonable price for the quality used car we took home. read more

Auto Republic Fullerton - 2011 Honda CRV - Car Dealers Near Me - Fullerton, California

I just wanted to salute the excellent service provided by Chris at Auto Republic. I came in to look at a BMW 750i, and Chris was outstanding in his assistance in viewing the car, explaining its features, and reviewing trade-in and purchase terms. The process was straightforward, and his personality is courteous and engaging. I highly recommend Chris and the team at Auto Republic in Fullerton if you are interested in purchasing a vehicle. read more

Beware cars are sold as is. So if it breaks down on you, oh well. Nice cars for the low so you know the saying.... If it sounds too good to be true..... no warranties either and not pre certified. read more

I got my 2019 Toyota sienna from Chris! And when I say I have dealt with many car salesman! He made sure we were covered and got what my family needed!! All his promises he kept!! Amazing and easy to work with! Made sure things were in place! Very responsive anytime I've called with questions! He saved me this van for 2.5 months before I fully made my decision!! Thank you read more

Auto Republic Fullerton - Car Dealers Near Me - Fullerton, California

The Auto Republic sale to me a 2017 , Dodge Ram on 03/04/2023 with the engine light on and when I ask they said is because needs a new battery and is nothing I need to worried all that was a lie and a Chrysler Dodge Ram Dealer services diagnosis give me 13 codes and one was the spark plugs and the steering wheel, cylinder and more ..... For this Im not recommend you to buy a Auto with The Auto republic..... read more

Auto Republic Fullerton - I buy the Dodge Ram 1500 on 03/04/2023 and the diagnosis take 7 days and with the 13 codes is not safe to drive....... - Car Dealers Near Me - Fullerton, California

Thank you so much Chris and Junior! Special shout out to Chris who went above and beyond. Great service, super helpful, super knowledgeable, and super easy! read more

Just leased my 2024 Ioniq 5 from here with the help of Sabrinna. She was very knowledgeable on all the cars that she showed me and was able to answer all my questions. It was a pleasure working with them and would definitely recommend to anyone interested in buying/leasing cars! read more

Came in today to look at some pre-owned cars and had a few in mind. Chris Piper came through, helped me narrow down the best choices, and helped me get a great deal on the Mustang of my dreams. The whole process was straightforward and transparent, can't ask for anything better when in the hunt for a new vehicle. Don't waste your time and money when you can get a good deal here without the stress read more

Thank you Chris for your assistance today. Really appreciate the professionalism of your team.

I purchased this vehicle on February 1st, 2021. I took the car home, on the 4th of the same month. 3 to 4 days later I noticed that the windshield wiper was messed up. I gave them a call and the salesman said that it was "wear & tear" therefore; they were not responsible for the damage. It makes no sense. That couldn't get damaged that quick. Especially when it's not even raining ! I had just gotten the vehicle out of the lot few days ago. The salesman said his boss was going to "call" me but never did. The management team are very unprofessional and only care about selling vehicles. Once they sell you a vehicle, they just kick you to the curve and you're pretty much on your own. read more

Auto Republic Fullerton - Messed up windshield wiper - Car Dealers Near Me - Fullerton, California

Amazing folks at Auto Republic! Chris was superb, I see why he's the #1 dealer there. I'm in love with my new Jeep and Chris made the experience and process so rewarding! He made sure I could walk out with the car of my dreams and within my budget! Honestly the whole staff is top tier in my book! Definitely consider Auto Republic for your car buying needs and ask for Chris!!! read more

Auto Republic Fullerton - Jeep Wrangler Unlimited - Car Dealers Near Me - Fullerton, California

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Recently bought a Toyota Prius C 2018 from this dealership in January and since then I have no problems with the car and the lo jack software is very helpful when I have to park my car in sketchy places in downtown Los Angeles . read more

AMAZING CUSTOMER SERVICE! Chris Piper is a wonderful sales representative that Auto Republic should be super proud of. He is knowledgeable, friendly, professional and courteous. Helped us get the best deal for this beautiful 2016 TRD Toyota Tacoma, we are totally satisfied ! We will be recommending him and Auto Republic to our family and friends read more