Had a car on hold, was already approved by my bank for the car, just was waiting to get off of work to go. On the way to them from a 1 hour drive they text me saying they sold the car I had on hold, very unprofessional. read more

Chris Piper is one of the top 10 salesman in Orange County if you asked me!! We were extremely satisfied with our purchase of our Q70!!! If you need a car please stop by and see Chris over at Auto Republic. read more

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One Star - Dishonest and Rude I found a car listed for $12,000 on Carfax and CarGurus, but when I went to the dealership, they tried to add a $3,000 dealership fee on top of tax and license. This is for a used car -- completely unacceptable. The staff was extremely rude, and I had to wait over two hours with only one or two employees running the entire place. They advertised the car as having no damage and a clean title, but in person it was scratched, dented, and had serious damage underneath. Photos online were totally misleading. Don't trust the listings -- this place is shady. I do not recommend buying from here read more

My experience at Auto Republic is worthy of a five star review. Chris was our sales person and he made the process easy and transparent wich we loved. They work with Schools first Credit Union so it made it easier to work with and get a great deal out the door. It was an easy choice for us to make simply by the way we were treated. Like customers. We knew the truck was clean but it was Chris's experience and service that put the cherry on top! Thanks again Chris and Auto Republic, i will definatley suggest this dealer to a friend. read more

Drove 2 hours to buy the truck When it rained a few days later after I bought it The back window began to leak water inside onto i my sons car seat. I drove back 2 hours when the weather was better just so I can get told to make a appointment for next week. Chris who sold me the truck said he doesn't have to fix it if he don't want to after I drove back 2 hours to get it fixed. Each trip was $100. When I come back for the 3rd time they say the person who fixes windshield ain't here so I would have to come back again. They tried to blame me for the leak by saying I took the camper off when the camper never touched the windshield. They have a bunch of trucks with back racks that none touch windows. All they offered was $100 refund when that won't even cover the cost to repair elsewhere. I took the $100 and rather got the job done right elsewhere. Careful they are cheap and don't make up for their word on fixing your car. You can tell the service manager wanted to help me but the owners wouldn't give him what he needed in order to get the job done fast. Bad Dealer if you ask me. read more

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Beware. You can see a listed price for a car, but when you get there you will find out you neglected to read the fine print in their ad. All cars have "LoJack" added for an additional $895 over the listed price. Won't sell the car without it because "that's how we make our money". read more

Ella , the fact that you have the audacity to make false claims is crazy . No one cleared no codes , no one smelled like Marijana . The GM never talked to me . He had his representative come out . Just accept the fact that you guys lied and sold me a broken car . It broke while driving back home from the purchase . Yes I did buy car as is . My fault for believing the clutch in the vehicle was new as I was told when I bought the car from the rep . Then tell me it's all good after they " inspected it " and the car breaks on me again shortly after . There was no need to false advertise or lie about it . . Simply don't claim things that aren't true. read more

Auto Republic Fullerton - The " upgraded and new " clutch they claimed to be in my 2011 Evo gsr , paid 30k for the car . Broke next day . - Car Dealers Near Me - Fullerton, California

My wife noticed a really nice Tacoma online, she decided to call and see if it was available. The manager there did a great job giving us the info we needed to come by to check out the truck. When we arrived a few days later Chris in sales had the truck ready for us to check out!! Took us out for the test drive, papers signed and sent us off with a full tank of gas within 1.5hr. read more

Everything started off well. I called and spoke with Chris and made an appointment to see a CTS Coupe. The salesperson Chris is as helpful. When I arrived and saw some people looking at the car and Chris told me that some people came to also look at the car. Eventually those people left out of the dealership and told me as they walked to their truck that the dealership was raising the price. At this point me and Chris went on a test drive since the other party had passed on the offer. After our test drive Chris explained to me that they were telling him that management wants to sell the car to the first party even though they had already walked out. Chris apologized and I asked to speak to the manager since I had driven over an hour in an apparent waste of my time on a Saturday morning. The manager had nothing helpful to add. Though he did attempt to relate it to selling a house as a realtor which was a bit of a stretch. I told him that I would be writing about my experience and he said he would defend their decision. He mentioned "first come first serve". Mostly seemed that he was attempting to downplay their inconvenience and talk over me as I shared my experience. If the other party was going to buy the car then it's interesting that they walked out and got in their truck and then I was allowed to take the car on a test drive. If that's how they do business thats how they do business. Lesson learned on my end. Though Chris asked me if there were any other cars to look at and kept it professional. The manager had no solutions to offer as far as helping me find another car or trying to smooth over the inconvenience. He just refused any accountability. read more

The service was outstanding from right when I walked into the door to walking out with my brand new 2018 Cadillac ATS! I was greeted by Tito and then Christopher Piper the Internet sales manager took over and made buying my car so easy, highly recommend coming here! read more

I just wanted to give a big thank you to Chris ! :) I appreciate everything he has done for us. He went above and beyond to make sure we got the vehicles we dreamed of. I have purchased a few vehicles from him and Every time he's been so helpful and patient with us, answered all our questions, even after hours when we needed a few questions answered and resolved! He made sure all the vehicles were ready to go with a full tank of gas and detailed to the max ! If you are looking for a vehicle Chris is your man ! So make sure to ask for Chris as soon as you arrive to Auto Republic :) Thank You Chris !!! read more

We had a great experience at Auto Republic and with Chris. We came in knowing what the car was being offered for and what the add-ons were by reading the fine print. Therefore, there were no surprises. Chris gave us a fair offer and was willing to negotiate. The whole process took less than an hour. Chris was professional and truly seemed to want to give us a good deal on a car and have us drive away happy, which we did. We would definitely buy another car from Chris at Auto Republic. read more

I was very satisfied with my purchase over at Auto Republic. The car salesman by the name of Chris, helped me purchase a 2012 Honda Pilot EX-L with low miles. This man took his time with me and was very helpfull. Thanks again Chris! read more

Very disappointing experience with these guys. But issues down the road, avoided! First, I know what my trade in is worth and I know how the miles will affect what the trade in offer is. But, I do not mind selling it privately, and dealing with the hassles (as they put it). I KNOW THESE CARS! Anyhow, I went to look at a car and the two biggest obstacles were what they offered me for my car and the rear bumper of their car seemed damaged. There is a gap and you can see the clips were just smashed in and not "clicked" in. Keep in mind they advertise a carfax saying no damage or accidents. The car does have some mods, but none of those mods would make you take off the rear bumper, which is what they tried telling was the reason for the issue. After discussing it further with another employee, they stated they could fix it. I stuck to my guns on my cars value and they raised the price some, but it wasn't enough. We shook hands and I left. At this point no hard feelings. I am two blocks away and I get a call that they will give me what I want for my car. I again asked about their car's rear bumper and they told me they would take care of it. I went back and in the negotiation, I again said, I need the bumper fixed and of course I need to test drive. At that time I was told, "we will need to run your numbers/credit before we pull the car out of the showroom for a test drive. We need to know you are serious about buying it." Also, when I found this car, I used the payment simulator on their website so I was expecting something completely different. They came out with a payment almost $200 more a month than their simulator. So I questioned them and saw that they had my credit score 30 points less than I know it is. Not only do I use Credit Karma but I had just recently requested and received all three of my credit reports before I started searching for a car. So again, I left. At this point, not extremely happy, but I have not closed the door on this car yet. Later that evening, at home, I applied for a loan with my credit union and was approved. Payment were going to be less than what they offered PLUS when I check the loan documents my credit score was correct, as I told them it was. At this point, I dug into their online reviews, did a little research on them and discovered a couple things I wish I would have know prior to going. The next morning I heard back from them asking me if I was still interested in the car. I said I was but I didn't want their LoJack and extra costs that they say are per their policy. And I also stated the bumper issue. I was told by the salesman, that they would not discount or remove any of their items, would not fix the bumper because they were giving me max price for my trade in. If they would have been honest and told me they would not fix the bumper from the beginning, we all could have saved hours. My opinion is the car has hidden damage under the bumper. It's seems like an easy enough fix with no painting necessary, so not sure why they would try to sell it like it is. Maybe that's why the car has been sitting there for almost 80 days. Editing my original review and changing from 2 stars to 1 star.....there are now three hits on inquiries on my credit report. I was told they would check with their most approving finance partner, which I approved. I never gave permission for any other submissions!! read more

Auto Republic is everything you hope a dealership isn't. Zero Stars. Chris rushed the sale, pushed useless add-ons, and never mentioned GAP insurance. I moved forward only because they're "Fast Tracked" with Schools First FCU. Huge mistake. I paid an extra $250 to take the car home for 48 hours, with a clear agreement that paperwork wouldn't be submitted during those 48 hours. What does Chris do? He submits the loan early, locking me in. When I called to make a simple contract amendment (which the bank confirmed is standard), I was met with rudeness and resistance from Daniel, who had no interest in helping and kept interrogating me. Attempts to contact upper management went nowhere--zero response. Schools First has been great, and I'll be strongly recommending they cut ties with this dealership. Auto Republic is your classic used car lot: pushy salespeople, no accountability, and all about the quick buck. Their F rating from the BBB is well earned. Do yourself a favor--go literally anywhere else. read more

Cold, rude and disrespectful salesmen. They left me feeling like they were trying to scam me

Chris from Auto Republic Fullerton made the car buying experience great and non-stressful when I was looking for a new family car. He had the vehicle pulled up front and ready for the test drive prior to my arrival and was able to answer all my questions about the car during the test drive. Chris went the extra mile by having the car prepared with a full tank of gas and detailed to the point that it show room ready for me to drive off the lot with my new family car. I would highly recommend Chris and Auto Republic Fullerton to friends and family. read more

Big shout out to Chris from Auto Republic. Worked to get me the best deal. Straight forward and honest. He got me outta there feelin like a BOSS . If your in the market for a vehicle, Definitely will recommend giving him a shot. You won't regret it. THANKS AGAIN CHRIS read more

Auto Republic Fullerton - Big shout out to Chris from Auto Republic. Worked to get me the best deal. - Car Dealers Near Me - Fullerton, California

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I'm disappointed in this dealership. I made an appointment to come in Friday at 1pm and left work early to see the Tacoma's they had in stock. First of all, it was confusing entering the place as there is no designated door nor parking. Then I was told to wait in a seat for like 10 minutes. Chris then tells me to go ahead and look at the vehicles which I did for another 15 minutes but it was just me alone outside, no sign of any sales rep to attend to me soon. I wasn't willing to waste more time. I understand it gets busy but if a client makes an appointment and takes time out of their day to make business with you, at least respect their time. Very dissatisfied. read more

Sold my car to Auto Republic in Fullerton. Dealing with Chris was a good experience. We did negotiate, but the price they gave me was very fair. No drama. Came through as promise. I would definitely do business with them again. read more

Chris was amazing, Great customer service and he managed to get me a great deal on my car and there was no hassle!

I've purchased four cars from this dealership, and each experience has been fantastic! Huge shoutout to Chris and the entire team for always being incredibly helpful and ensuring we get the best deals. read more

I wish yelp had poop emoji instead of stars to rate business places like this. I rate this business with a single star for wasting 5 hours of my time, dishonesty, false information and trying to rip me off. They've got tons of fees to charge on top of their listing sales price. STAY AWAY from this place. TURN AWAY and RUN AWAY! Save your hard earned money and take your business to an honest dealer. read more

I purchased a used 2019 ford ranger from auto republic approximately 2.5 months ago. Since then, I've driven less than 1,300 miles. Recently, I was informed from Ford dealership that the transmission has failed and requires replacement, estimated at $9,000. I am shocked and disappointed that such a significant issue has arisen so soon after purchase. I expected a reliable vehicle and better post-sale support from the dealership. I emailed and tried to call but put me on hold. I hope this review encourages the dealership to address such concerns more proactively and helps others make informed decisions. read more

Star - Worst Car Buying Experience We've Ever Had If I could give zero stars, I would. My wife and I drove over 2 hours in heavy traffic to Auto Republic Fullerton to check out a Toyota Camry that Chris, the salesman, assured us would be ready and waiting -- with promised discounts on dealer add-ons like LoJack and paint protection (over $2,000 in nonsense charges we never asked for). When we arrived, nothing was ready. Chris was unprepared, the car wasn't pulled up, and we waited around while he scrambled. During the test drive, he spent more time talking about his FBI mom and attorney dad than answering questions about the car -- odd, but we let it go. Then it got worse. After we returned, he made several disrespectful and inappropriate comments toward my wife, calling her "hard to handle" and commenting on her "attitude" just because she was asking about pricing and extra fees. Without discussing any numbers or breaking down the price, he slid a form across the table expecting her to sign -- no explanation, no transparency. When she asked about negotiating the extra charges (as anyone would), Chris became defensive, aggressive, and completely unprofessional, saying he was "trying to hold himself together" and accusing my wife of being "combative." At that point, we walked away -- completely disgusted. We came with every intention of buying that day, but the way we were treated made it impossible. If you value honesty, professionalism, or basic respect, I strongly suggest you avoid Auto Republic Fullerton -- and especially avoid Chris. read more

Laziest sales person I have every encountered. Been searching for a specific car for a while. Found it online and gave them a call. We are ready to buy. Sales person said that he needed to go confrim the car was in inventory so I asked if he could take a quick video for us. He said they don't like doing that. Seriously? What are you hiding? Why would I even bother coming in if you are not comortable sending me a video. These guys are amateur's. Suggest not wasting your time. read more

I went with my boyfriend who had recently lost his Dodge Charger to check out an BMW M5 Comp. They were very seemingly all about our best interest. We test drove the car, they hyped it up. My boyfriend was sold on its beauty but didn't know much about the luxurious details like ambient lighting.. so he purchased the car. We got home later that night with the car only to realize the drivers side door didn't lock, the window wouldn't roll down, the ambient lighting didn't work and the A/C for passengers did not work. My boyfriend sought the help, when it came down to get compensated for his expenses on fixing the car they told him they couldn't do anything about it. They very clearly don't fully inspect the cars that they're selling. What if it had been something more dangerous needing a repair? Now my boyfriend is out $900 from his own pocket. Don't bother wasting your time trying to get a car here!! read more

Terrible service almost no team members to help choose a car or explain anything secondly they said that I had ti "buy " the car in order for me to be able to test drive it if not they don't have time to help me. Really Unprofessional left the car just for us to see without explaining any details or features that the car has . Didn't even bother explaining to us what the car pricing was. read more

This place should be called Auto RipOff. You have to purchase $2,000 worth of LoJack and other security crap if you want to buy a vehicle. There was a customer ranting and raving when we were in there and we just kind of ignored him. Apparently, he drove 5 hours for a certain vehicle and didn't want to pay the garbage fees. So now we are sitting with the salesman, and the final numbers get put on the desk. What? This is $2,000 more than quoted. Let's remove the $2,000 of crap we don't want or need. We aren't from the L.A. area. Our vehicle is parked in a garage and doesn't spend a lot of time unsupervised. We don't want or need LoJack or the other things. Just remove those fees and we'll pay the asking price because they wouldn't budge one dime on the price. No can do according to the salesman. We drove 3 hours for this specific Jeep. Nope! We didn't rant or rave. I asked 2 or 3 more times. Nope! So, we left... And we saw Premier Jeep (Dodge, Chrysler and Ram, too) on the way to the freeway. We ended up with a MUCH better Jeep at a MUCH better deal. If you plan on getting any kind of fair deal, stop at Premier first. read more

Auto Republic Fullerton - This is the one we got at Premier Jeep, Chrysler, Dodge, Ram. - Car Dealers Near Me - Fullerton, California

At first, I thought Chris was nice, but my opinion changed quickly. After I scheduled an appointment to see a specific vehicle, another buyer was brought in at the exact same time to look at the same car. For a small dealership, that felt more like a pressure tactic than an honest mistake. It came across as unprofessional and made me question how they do business. read more

If I could give zero stars, I would... I was supposed to have an appointment with Junior, but I didn't because he was busy. So, I spoke with the floor manager, who was beyond rude. He had an attitude like he was a baddie or something--super sassy and rude. I asked him about the LoJack, ClearPro, and other added fees, and he straight-up lied, saying the previous owner had already installed them and they couldn't be removed. Meanwhile, I'm peeping the LoJack promo poster sitting right on his desk. My aunt asked him other questions, but instead of answering, he dodged them and said, "I'm not about to go back and forth with you." Then, when I reached for my phone to subtract one of the fees, he goes, "It's 19K, I am a mathematician, I have a degree in finance." Never asked, but okay... Then outta nowhere, he starts talking about how his father is in law enforcement and someone else in his family is a lawyer. Like, huh? Nobody said anything that would even make him bring that up. Are we talking about buying a car or what ? You would think someone with so many connections and a degree in finance would be a little more than just the floor manager. You talking real big, but you only the floor manager? Not even the store manager? yeah ok, big fella. I can say more but I'll just say this, it's a sassy man apocalypse in here. Save your money and go somewhere more professional. read more

Service was amazing! Chris and Daniel really hooked it up. You've got to check them out

Saw a car I was interested in online, texted to make an appointment to see the car. Chris greeted me at the front, showed me around the car, let me test drive it. Was very nice explaining the whole process and he made it really simple and easy. Would recommend this dealership! read more

Happy Black Friday! This was a last-minute thing. We didn't have any appointment and didn't even call beforehand but they got us in really quick. I read Cars.com reviews before going in and most of them said that the dealership was hard to deal with and they had a bad experience. However, that's not what I experienced. Someone promptly helped us out to get an appointment with a car dealer - and Chris was the one we got. Chris is awesome! He absolutely loves to help people and doesn't give you the car dealer stereotype (greedy/doesn't care about the customers). Chris will go out of his way to meet your budget and needs! This was my first car ever and I had the best transaction with Chris. Highly recommended and never disappoints! :) Ram was the one who finalized the financial and documentation stuff - he was great and explained everything thoroughly! They were so busy but they made sure everything was taken care of and we're happy with the transaction. I wasn't even getting an expensive car you know? It was the cheapest they have and they treated me like I was buying a $100k car lol. That's how I could better explain it. Never made me feel like I'm wasting their time with a small purchase. If you're looking for someone that will help you get your money's worth - look for him. I'm sure the whole dealership is awesome but Chris definitely made it a great experience! read more

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I want to warn future customers to be adamant about getting an "out the door price" before even showing up to look at one of the cars in their stock. I drove 1.5 hours to look at one of their cars. I requested at OTD price a couple of days beforehand via email, but they avoided responding to that question. Well after looking at a car that was priced at $xx,xxx, I asked Chris (finance person) to provide me an OTD price. He came back in 5 min and gave me a price that was $2k more than it would cost for just the car/tax/lic/fees. That $2k amounted to an alarm system, extra coating, and some other optional item that they had tacked onto the price. I asked Chris if he could remove those items and he flat out said that he could not do that. We tried to discuss price, as I had already received an OTD price that was $2k lower than what he gave me. Untll we both decided that we were too far along. I know they are salesman trying to make a living like the rest of us. However, I thought that they were really deceptive with lisitng a price on their website/other ads and adding $2k worth of option items when it came time to talk brass tacks. Point to all of this, know what you are paying for before showing up at the dealership. read more

Chris was very accommodating and professional. I would definitely come back in the future.

The sales team and Manager went out of there way to accommodate a Customer (Me) that is difficult to work with. Now they have a Customer for life ( Me Again) If you have a opinion going in that "Used Car Dealers " are not above board, TRY THESE GUYS ...They will work it out, and change your mind read more

Unfortunately, I have to amend my original review. While the team was great when I purchased the vehicle the follow up was pretty lack luster. Chris while he was a great salesman stated all his customers he wants for life. I found some issues with the vehicle and when I returned it didn't seem like these fixes were a priority. Then I reached out to Cesar several times and the few fixes I needed I.e headlight and hood alignment were not corrected. Further I contacted the Ford dealership the car was purchased from and they did state there was damage to the vehicle when it was returned as a leased vehicle. Chris stated several times during the sale that it was " a clean car and there was never any damage because it wasn't on the carfax". Part of that is on me because it had been painted 2 times in 2 years. This would have been fine, but they did not disclose that was the reason for the paint and the damage that was repaired was misaligned. Overall the car runs well, but just a shame that it doesn't seem like they truly value the customer after the sale is made. For those reasons I have to drop my review to 3 stars read more

Auto Republic Fullerton - 2020 Ford Escape Hybrid. - Car Dealers Near Me - Fullerton, California

This was my daughters first car buying experience. Not a high pressure place, Christopher Piper was outstanding at negotiating a better price, he has amazing people skills and overall an amazing experience. Thank you read more

I have nothing but good things to say about our experience at Auto Republic. Chris was more than attentive - he was honest and earned our business and future business. Went there from San Diego to buy a car and they did not pull the bait and switch or hidden fees ... he was HONEST... worked within our budget and got us in the car we wanted ... painless ... easy and beyond happy good job and thank you for being the easiest transaction ever read more

Auto Republic Fullerton - Car Dealers Near Me - Fullerton, California