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Phoenix, AZ

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Auto House Phoenix

2.9 (58 reviews)
Open • 9:00 am - 6:00 pm

Services - Auto House Phoenix

Car buyers

Routine automotive maintenance

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Recommended Reviews - Auto House Phoenix

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I think they knew what the were selling so they used their OBDII Sanner and wiped the error before my short test drive so the issue didn't even register till the next day. these people are scam artists. they sell garbage here, watch out. the car they sold me on second day after driving around the check engine light came on, and there was noise in the transmission, and the code was The P0523 code on a 2015 Dodge Journey STX AWD indicates a high engine oil pressure reading, meaning the powertrain control module (PCM) detects an abnormally high voltage signal from the engine oil pressure sensor. Common causes include a faulty sensor, wiring issues, incorrect oil type or level, or internal engine problems like a restricted oil passage or a malfunctioning oil pump. Addressing the code requires troubleshooting to find the specific cause, starting with checking the oil and sensor, and potentially involving a mechanic for internal engine diagnosis. This video explains what the P0523 code means and how to diagnose it: then they told me they wouldnt pay for any repairs. the attached is a repair bill that they dont want to pay for the repair. like I said I reported these issues right away within two days of purchase and this is how they treat customers.

Conversation with manger, got ghosted after I told him  I sold cars and know the business
Rocco P.

Stay away from places like this. I got ghosted after I told him I used to sell cars and know the business. Places like this that can't give you an out the door prices are banking on customers that didn't do their research they will add unexpected fees etc. etc. Always ask for an out the door price and if they don't give it to you or try to bob and weave around big red flag and stay away. Scumbags is what it comes down to

Mykaela T.

I hate to write this review, but it's needed. Short story- the car keeps breaking down & I was left stranded in another state, which I still don't have my car back after 45 days due to ongoing mechanical issues. Auto house is NOT who you want to purchase from. Trust me. The long version- In Feb of 2023 I bought a Jeep from the dealership, a car I have wanted as long as I can remember. The process of getting the car was fine but that evening after purchasing it I noticed some red flags, things like the hard top didn't sound like it was on all the way & things like the "touch screen radio" they advertised didn't work at all. The dealership did try to look at these things but ultimately found nothing wrong. The very next day, not even 24 hours after, I decided I wanted my original car back because I didn't trust this jeep. They said they can't do that. Legally they didn't have to, but ethically after one day, they should have. As time went on I found out that the radio is only compatible with android phones & had no way of connecting except with wifi, I was told I would need to replace it to use apple car play for music or GPS. The roof in fact was NOT on, because it was missing parts. I fixed that by purchasing the parts. Weird things started to come out of the vents, like sticks of incense. This has me asking "did they even look at this car before selling it???" The car squeaks & screeches over any & all bumps. The brakes squeal & I emailed about this just after I bought it, no response on that. Have to hit them so hard to stop the car. About 60 days after my purchase date my car over heated on my way home from school & I had to bring it in to be serviced. One of the MAIN points I stressed to this dealer is I am in my last year of nursing school, I need something reliable, I go to hospitals all over the valley. The service manager said "Wow its barely been 60 days" when I had it fixed. Paid the deductible & moved on. Well, on July 5th 2023 my car overheated AGAIN while I was in Elko, Nevada for my father in laws funeral. I was stranded in the middle of nowhere, no way to get to Salt Lake (closest airport) & I had a nursing clinical in one day. This was an unexpected funeral but I was confident my car would get me there & back safe. I was WRONG. This not only cost me so much time, stress & money in a time of grief; it's almost October & I am still without a car because they are seeing all kinds of red flags at this mechanic shop, who are two very kind and reliable women that I actually trust. Interesting that this wasn't mentioned when serviced at AutoHouse? When I emailed the service manager he pretty much said that's terrible, best of luck. I truly believe that this car was sold to me knowing there were major issues & this is why they didn't want to take it back. I am terrified to drive this car back to Arizona from Nevada. I am scared to even bring it into the desert because what if I get stranded again? This isn't a normal feeling to have with a vehicle that's meant to be taken off roading & should definitely be able to handle a 12 hour drive. If you are in a season of your life where purchasing a car is less about reliability, I think auto house is fine. If you are looking for something honest & reliable, look elsewhere. Look at dealerships that are confident enough to guarantee their cars, not just get them out of their possession. There is a reason people hate buying cars, things like this happen. I question the honesty & integrity of this dealership. Is it worth the money to do bad business? It must be. The person who sold me this car doesn't even work here anymore so I think this says a lot. Thank you Auto House. I hope nobody treats your daughters the way you've treated me. Update: Auto house had to shut down a location for "sketchy" and unethical behavior. They also claimed they did none of the above mentioned when I reported them to the BBB. I was without the car for over 3 months and it has ongoing electrical issues and more. It caught fire inside the cab of the car.

Last texts
Simon W.

The absolute definition of car sales stereotype. Was interested in a 2021 GLC with a bad car fax. Sent them my trade information which included pictures of some existing damage. They gave me a total with a warranty, gap and $500 tint. I asked for all that crap to be removed and was told they added the ceramic tint to the vehicle (even tho the carfax shows it was tinted when new). I made an offer that was 1300 less. They then told me they need to see my trade. I asked if they reviewed the pictures. They said no and asked if I was quoted to repair the damage, I said yes 1500 they then reduced my trade by 1500 and said they didn't review the photos which were sent in my very first contact with them. It's their mistake to not review all the information presented to them. Total amateur mistake. I offered another $500 because of their mistake. I wanted to be at 32500 out the door which means to most people that's what the total is. The GM Jeff called me to say they can do that with 2k down. In what world is that acceptable? Total rat house. Would highly recommend steering clear. They have blocked my cell now. Total Clowns

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3 months ago

not only are they creeps, they also will do an awful job at fixing your car and charge you an arm and a leg! woohoo!

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4 years ago

Dan Finn was an amazing salesman! I highly recommend him and Auto House!!!! Fantastic service from start to finish!

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4 years ago

Thanks to Alex, he helped me so much! Super professional ,quick, and geniune. Thank you Autohouse you guys rock

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Review Highlights - Auto House Phoenix

“I highly recommend David Burdick (sales guy) and Jeff Graulich Finance manager.”

Mentioned in 5 reviews

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Newman Auto Network - Congratulations Tim!

Newman Auto Network

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These guys are awesome!…read more I've bought a few vehicles from Brian and I have referred him to many as well and they have always been super honest and very helpful. They work with new and used cars and as well I have bought a commercial van from him as well. He always takes his time to help and he finds you the best deal that you could find and makes sure that the car is in great shape. I will definitely reach out to them with any other vehicle needs. Thanks Brian!

Out-of-State Buyers Beware! Seller/Owner (Brian) did not disclose significant cosmetic defects with…read morethe vehicle (Ferrari California). He initially asked for a cash deposit (cashapp, Zelle, etc) to hold the vehicle until I could arrive 4 days later. Thankfully I used a credit card (disputable vs. cash). Upon arriving I found major cosmetic defects with the vehicle that he brushed off as nothing (the perimeter of both headlights were scratched/crazed and the entire dash was delaminated and puffy). The vehicle was not even washed or detailed and the weather had been clear for several days prior to my arrival. After seeing the true condition of the car I was not happy so I decided to pass on it. He refused to refund my significant deposit even though I never agreed or signed a purchase agreement and he never disclosed the deposit was non-refundable (otherwise I would not have sent one). This is a very deceptive and unfair business practice. STAY AWAY FROM THIS SELLER! He is NOT honest! Any response to this review by his company would be lies!

A Lot Of Used Cars - 2004 Jaguar XJ8  Only 101K Miles! $ 4,500 Call 480-625-7000

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I usually hate buying a vehicle, the constant haggling of pricing, going back and forth with the…read moresales manager with payment / interest rates, and the hours spent at the dealership. However, I didn't experience any of that here at a "A lot of cars". First, I never felt hassled. I found the car I liked through my banking app that uses truecar car buying app which automatically sent my contact info to the owner when I clicked to see the exact pricing. The owner called and I told him I'm just browsing. That was not a problem, he was quick to offer a text with the car info and that he would leave me be and to reach out to him if I wanted to look at the car or any others. I really appreciated that, especially after getting harassed by other dealerships that will continue to call and text you. Second, we showed up and were treated like VIPs, we were quickly able to checkout the vehicle we wanted and it was completely detailed and ready to go. We got to test drive it where ever in the area to ensure we got to see the handling of it. Third, the vehicle condition! I was a little concerned with the miles as I usually never purchase a vehicle With over a 100k but you could tell they took the time to ensure the car was looked over, lots of new parts, and it drove and still runs flawlessly. Fourth, the trade in and payment process was so easy and streamlined. Worked with the owner from start to finish and it took us about 45 mins tops! Part of it was my fault with recently getting married and half of my information I had changed my name but the other half didn't. It led to some confusion. Bonus! the website is kept up to date. When I showed up the car I wanted was there and every vehicle online was there. At the end of the day I was happy with the process and have even referred family.

Charlie is a wonderful man to do business with. The entire experience was smooth, quick and…read morefriendly.. I highly recommend reaching out to Charlie when you are in need of a vehicle.

Cars Land

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We had a friend drive over from Denver, Colorado to Phoenix for business, and after his morning…read moremeeting he came to visit us. We spent the day together, enjoyed a wonderful dinner, and while we were visiting that evening, he mentioned his Audi A8L needed a cabin filter replaced before he began his long drive to Arkansas the next morning. It was already 8:00 p.m., but I immediately texted Frank Niknam, because when it comes to German cars, Frank is the person we trust completely. He is fantastic, fair, fast, and fabulous -- and once again, he proved exactly why we think so highly of him. Within moments of sending the text, Frank responded. Then he called. By first thing the very next morning, he was able to take our friend's Audi in and help get him safely and confidently back on the road. That kind of service is almost unheard of today. Frank is not only highly skilled and knowledgeable, he is also honest, responsive, kind, and incredibly dependable. He treats people the way you hope every business owner would treat customers -- with respect, urgency, fairness, and genuine care. I cannot recommend Frank Niknam at Cars Land highly enough. You will never be more pleased than when you turn your vehicle over to his capable hands. My husband has owned well over 100 cars, so when I say Frank is the very best we have ever worked with, I truly mean it. Frank Niknam at Cars Land is the real deal -- professional, trustworthy, talented, and absolutely exceptional. Cars Land 1625 E. Weber Drive Tempe, AZ 85288 480-640-8527 Seven stars. Two thumbs up. Highest possible recommendation. Marcia & Ted - Scottsdale, AZ

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We had a fabulous experience at AutoWits. We drove a car across the country and after arriving we…read morehad an issue with the AC. AutoWits got us in immediately. They communicated what they were going to do and updated us on the process and pricing. They sent us pictures of the issue and they answered all our questions. I highly recommend!

Extremely unprofessional experience from start to finish. Communication was poor, the job was not…read morecompleted properly, and after the vehicle was incorrectly repaired, they wanted additional money instead of taking accountability and correcting the issue. When we tried to resolve the situation, they became argumentative rather than offering a reasonable solution. What was especially frustrating was hearing them give the same scripted responses to multiple customers who called while we were physically in the shop. The way they communicate with customers is unprofessional and shows a lack of accountability and customer service. Overall, it felt like they were more interested in getting additional money through insurance than making sure the job was done correctly. I would not recommend this shop to anyone. Save yourself the headache and take your business elsewhere. Following the final inspection, our vehicle has more issues than it did when we initially brought it in. They explained it could be something else which concerns me as to why it wasn't mentioned or noticed after the initial inspection. They were convinced the service we paid for would fix the issue we brought it in for and it didn't. Do not bring your Tesla here!

All Price Auto Sales - Coach Greg and his wife Dana with their 2004 Toyota Prius

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I am extremely happy with All Price! I found a Prius that I wanted to look at online. I was buying…read morea car for my son to learn how to drive and eventually use for school. I didn't have a huge budget, but needed to have something reliable. As it turned out, I didn't fall in love with the car I went to see. There was no pressure applied to move forward. Jeff however, had a line on another vehicle that would be coming in with low miles. I was very interested and asked that he contact me with the details when available. As promised, this car was in fantastic shape, had all the car fax information and was at a very fair price. I do not personally care for negotiating over a price so this was important to me. I have purchased my fair share of cars in my day. This was a top notch transaction. They are very professional and perform with integrity. The battery warranty was a life saver. While the car has low miles, it's 12 years old. I suppose it is fair to expect those old batteries to wear down. After about 6000 miles, they fixed/replaced the battery with no hassles! I've been driving my sons future car to save on gas. When I turn it over to him, I see another Prius from All Price Auto in my future.

From the owner: With years of experience serving the Phoenix area, our dealership is dedicated to offering…read morehigh-quality, pre-owned vehicles to our customers. From the moment you walk through our door, we're committed to providing you with a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. Our goal is for you to be so delighted with your vehicle purchase that you'll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that's the "right fit." Feel free to browse our inventory online and check out the Featured Vehicles section on our homepage. If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. To learn more about our dealership and how we can help with your next vehicle purchase, please call or stop by in person. We look forward to meeting you.

Auto House Phoenix - carbuyers - Updated November 2026

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