Great service, the staff very attentive and professional, and always willing to work on your ideas and projects. highly recommended.

I have used ASP for 15 years for a variety of shirts, jackets, hats, and other gear, both printed and embroidered. I have ordered thousands of items from them and have worked with a number of different employees, and honestly have never had anything but a positive experience! They are very laid back and relaxed, but they take their work seriously and will bend over backwards for their customers. We recently completed a big event that used new artwork (thank you ASP art team!) and everyone was thrilled with our logo'd merchandise: the items themselves and the quality of the printing and embroidery were all top notch. There is no question that I will continue to work with ASP. Highly recommend!! read more

Twenty years of service, and still getting it exactly perfect! Kyle and the art team at ASP know their business. We have continued to use their services for our company work clothing and they always do an amazing job. Thank you Kyle, art team and all at ASP! read more

The quotation and response from the sales team was fantastic. They tried very hard to answer all my requests and changes with efficiency. However, when I received my T-shirts, half of them are printed off to one side. Brought them back for the owner, Ed, to inspect them. Took over a week to hear from him just to hear him say there's nothing wrong. Requested to meet him to look at them together. Two weeks went by. Heard nothing from him. Finally had to go through the saleslady to push him for a meeting. During the meeting, Ed insisted nothing is wrong, even though to any normal eye, the print is obviously off. He constantly tried to deceive me by pulling and tweaking the shirts to create an illusion of a perfect print. Finally I had enough. I know he's not gonna take responsibility and I took back the shirts and swallow the loss. I certainly won't go back to them. And I would caution anyone who wants to do business with them to pay close attention to the final product. I don't think they screw up every time since I do know one friend who's had good lucks with ASP. Unfortunately, I'm one of the unlucky ones. read more

The shirts I ordered came on time as promised, of the appropriate quality, and was reasonably priced (even though this is the only place I looked). However, as the other Yelpers have pointed out, the customer service is somewhat bad. Arriving at ASP, I walked into their main building where no one was manning. There was a sign on a piece of paper saying that I should go to a shack in the back where people pick up their orders. Walking in, we were barely acknowledged as the two women in there talked on the phone. Eventually I was passed off to some... strange salesman who seemed to be rushing me out of his office where he had tons of paper and a salad bowl scattered across the floor. There was also no chair and I had to stand while he wrote vague details of my request down on the back of some paper. Later on, when I accidentally made a mistake on my order (this was during the verification process), another saleswoman friggen scolded me for making that mistake. WTF? read more

I used ASP multiple times over the past two years for my non profit organization and school related orders, and finally got fed up on my last order. The service is unprofessional, the people are cheap and will do anything, including reducing the size of the artwork, to reduce costs, and spend very little time and effort on designs. The shirt designs that they sent back to me did not match what I gave them, multiple things were spelled wrong, and the shirts were terrible quality. I would not recommend ASP to anyone. My organization now uses Pork Chop Screen Printing and we absolutely love them. read more

In an industry where reliability is hard to find, Austin Screen Printing is a God send. My relationship with ASP started rocky after our 2nd order was semi-botched. But I trusted George and his sincere apology and committment to fix it and get things right going forward. He delivered. George my account manager, and the approvals department in both the screen printing and embroidery department have been very detail oriented and make sure each job is set up correctly. The delivery times are very fast and the prices are also reasonable. Quality of work is pretty solid, and the embroidery is excellent. Very pleased with ASP and going on 2 years and 15 orders with them. Thanks for being one of the vendors/partners I can consistently rely upon for my business! read more

We have worked with Austin Screen Printing for multiple t-shirt orders over the past few years. Jenna, our main sales contact, is always helpful, quick to respond and provides detailed insight. They are helpful when we need different estimates for different size/designed orders. They also provide a very meticulous approval process. First, we approve a mock up. Then they always schedule a time with us to be available to review a picture of the first screen they do for approval before they do the whole order. Everything we have ordered from them has come exactly as promised. As someone who has worked with many vendors (some who have significantly messed things up or not delivered what they promised), I highly recommend working with Austin Screen Printing. read more

I have ordered tshirts, tank tops, and hoodies from Austin Screen Printing about 10 times for my local business. I have always worked with Jenna, who has cheerfully calculated multiple scenarios and made quote adjustments and artwork suggestions as I finalized my orders. One thing I really like is their pricing model, where they charge a flat screen fee, rather than a fee per printed item. This means for our bigger orders I cannot find another company that can beat their prices. Good shirts, good service, and good prices. read more

I have used Austin screen Printing for more than 25 years and have never been disappointed. They've done screen printing and embroidery for me for multiple sporting events and for my office staff, and I've always found the quality excellent, the people a delight to work with, and they HAVE NEVER BEEN LATE with an order! I can't imagine taking my business anywhere else. They're the best. Jan Todd, Austin read more

I had the displeasure of meeting Ed today... it stared by walking in his office (because there is not adequate signage to show where customer pick up is) I paid for my shirts before viewing them and come to find out it was printed in correctly. I had confirmed via e mail that they will not print the logo on the back .. and the logo was on the back. Ed refused to acknowledge me and said that someone will call me Monday because " he didn't have time for this" when he did take the time to roll is eyes at me and take me outside to see the issue, he completely discredited me and made me feel so ashamed. He really treats his customers poorly and if it means spending more money somewhere else I would happily pay to feel like my business was appreciated and that I will be treated like a human. I feel sorry for the employees that probably have to deal with him on a regular basis. read more

I am in the process of putting in another order with ASP and I realized I had never done a review of this great local company. The school where I work, in particular the extracurricular club that I sponsor, has ordered shirts from ASP for years, and I have never had a problem with a final product. The art team does a fantastic job making the students' crazy ideas for designs become a reality. I am always SO impressed with what the art team can do. The sales staff (particularly my main man, Kyle) is also quick and helpful. If you go into their office, you will be met with a laid-back vibe. Professional, but laid-back. Their company has also grown so much that they've become a conglomeration of multiple different buildings, thus all the signs to this department and that department. I have almost always done the art design and ordering process over email. The only time I usually go to the store is to pick up the shirts (they will deliver for a charge, but my school is very close so it saves us money). Certainly there have been times where the size or wording wasn't right or something on the design proof was off and needed editing, but your sales rep will send you a proof of the final design before it goes to print. As long as you stay in communication about changes and specific needs, ASP will do what you want and do it well. In recent years, they've requested that I come look at a single actual shirt with the design on it before they put the whole order to print. Just a heads up, I've only ever ordered in bulk (minimum of 36 shirts), and the prices are very reasonable - usually less than $10 per shirt, and that includes the cost of having the art department create the art for the final design. I do always limit our shirts to one color for the design, though. I'm not sure how their prices are for fewer than 36 shirts, or even if they'll do smaller order than that. I also don't know how much price increases with each additional color in the design. read more

I have ordered shirts here for my organization China Care a bunch of times for many years and I have to say, they seriously are one of the best printing services out there in terms of price and quality. The customer service is great, the shirts always arrive on time, and the price is super cheap compared to other places because they use flat rates. The staff also respond to us quickly whenever we have any concern or question. I highly recommend. read more

Went into the office to check out some samples and chose 4 to get pricing on. Left my contact information and called back every day for four days (leaving messages each day). Never received a call back, email, or any information on pricing. read more

My review is based on the customer service I got for the shirt selection and pricing phase. in the end we went with a company we had used in the past, but I greatly appreciated ASP's Ambra Moore's very helpful nature. I was new to the t-shirt color selection and process. She provided pricing, showed samples, gave suggestions on other considerations, and was willing to answer any questions our organization had very promptly. I loved her friendly service. While we went in the end with another option, I'd recommend working with Ambra if you are going to work with ASP. read more

We've ordered several thousand shirts from them over past two years in maybe three or four total orders. We didn't price shop very much, but the prices seamed fine. The quality of the shirts exceeded our expectations. We've always got the shirts back within the time frame promised (usually two weeks)(. They also deliver the shirts for a small fee (maybe $10 or $20 or something if you just give them a day or twos notice. read more

I own a small mom and pop local business and have used Austin Screen Printing for a number of different projects. Every time I contact our sales rep Jenna, she always gets back to me promptly and cheerfully. Often, I admittedly contact them when I'm already out of stock and need product asap, and they always give us a quick and speedy turnaround, within their capabilities. The other staff have always been helpful on the phone as well. Overall, it's a dependable business with friendly staff and great service that I'd definitely recommend others use. read more

I worked with Kyle for my company's shirts. We had a trade show to go to that weekend and needed 30 shirts last minute. He worked with me quickly and got the whole process done pretty much over night. I plan on using them again! Great job. read more

They provide a great final product at a fair price! I have had issues with a misprint one time before but they fixed it at no extra charge although it take some extra time to receive my shirts. read more

We've ordered our shirts from Austin Screen Printing for the past couple years and have been extremely satisfied. The Sales folks are very responsive in putting together our orders and suggesting new styles or colors. The Operations folks are good at sending us proofs, producing the orders and get them shipped out to meet our delivery dates. Customer Service is very good at following up. Billing has never been an issue. Great folks to work with. Scott Port A Low Life read more

These are the greatest people in the world to work with. I know because our company is difficult, demanding, perfectionists. They worked with me to bail me out during a very demanding time and the products were perfect. Jenna and Ed are professional, accommodating, and "slow to burn" even when asked to repeatedly give us more proofs. The T-Shirts and golf shirts were done exactly as requested and we ordered a bunch...with a lot of different colored shirts and sizes. The golf shirts had embroidered logos and Ed had to do all sorts of maneuvers to get them to our expectations. The T-Shirts had full color screen printing and the colors were spot on. Everything done on time. Oh, what a relief! Prices are fair and the selection of shirt manufactures is large. You can't go wrong using Austin Screen Printing. read more

This is not a company built for providing good service or a good product. Starting with the receptionist and ending with the sales person, the level of attention given to your requests and professionalism executed does not warrant the expense associated with this business. We ended up cancelling our order and paying a pretty significant fee just to start over with a more reputable company. Our order was pretty simple; hats with a logo on them. We were shown one style and color of hat and ended up with a different color and different style of hat. ASP indicated all images appear differently on different computer screens. That is a pretty immature and unacceptable excuse as we have been in this business for 30 years and can identify a color and style discrepancy pretty rapidly. Our advice.....there are other good companies out there with a sincere interest in helping you get what you want and being honest about their capabilities. read more

I wouldn't recommend this place. While our shirts came on time, they didn't match the sample, and the staff were pretty unprofessional, providing only handwritten invoices. read more

I emailed Austin Screen Printing last night for a quote to get some hats screen printed for my sister's bachelorette party and I received an email back first thing this morning! I only needed a few hats screen printed, and didn't realize that they only do large bulk orders. Rachel was kind enough to email me not one, but TWO different local companies who could assist me in my smaller order. I seriously appreciated this. Thank you again! read more

I've worked with ASP many times for our corporate branded items. Jenna is our main point of contact and she is generally quick to communicate with estimates and product comparisons, etc. They keep our art records on file so reprinting is a breeze. Turnaround can be lengthy but if I've specified a deadline they've been accommodating. From small orders to very large quantities, I've had great results with quality and service with ASP. read more

Wow finally here, who would have thought getting a few T-shirts printed would be worse than pulling teeth. I received a recommendation to use Austin Screen Printing from a friend who had gotten some nice shirts from them. Their price was a little steep ($60 to covert a jpeg to an eps) but I chalked that up to I was only ordering a few shirts. They called me last Friday to come see a proof of the shirts before they printed them. I never got the message due to being in the hospital. When I called back Monday morning they told me they had went ahead and printed the shirts already. I figured ok that's weird but I have seen their work before and was fine. One of my team members picked the shirts up for me and I payed over the phone. When she got here we opened them up to see that they weren't done properly. I called them and they asked me to drive the shirts all the way back there so I did. When I got there Wednesday I brought an example of some bad printing we had gotten before from another company ( who had promptly fixed it BTW). I was told that the other company had layed down white first on the 2nd set of shirts that's why they were smooth. Now I'm not an expert in T-shirts but telling me that if I had used white they would be smooth sounds like a crook of shit. After waiting over an hours to speak with the owner Ed Hagart or how ever it's spelled. He tells me that there is nothing he will do the shirts are perfect, he can't see any thing wrong. First of all a blind guy could see there was a problem the ink felt like braille! He laughed at me and told me what could I do send him to t-shirt jail (what an ass). The production manager had come out finally to see what the problem was took one of the shirts in the back and magically fixed it. They ran a heat press over it and smoothed it out and now it looked fantastic. I asked why they just didn't do that in the first place and he fed me some line that it's not part of the process. Really are you trying to tell me that smoothing out the design so it looks professional is not part of your process? I for one am NEVER using Austin Screen Printing again, cause in the end they proved they were trying to short change the little guy just cause this wasn't a large order this time. Mind you I order a lot of shirts for the stores and shows I guess I will be taking that business with me as well. STAY AWAY FROM AUSTIN SCREEN PRINTING they will try to screw you out of money and short change your order. read more