Thinking they've done an overhaul of their customer service team as well as their production and…read moredistribution processes. Placed a several orders for custom items this year, well in advanced of the holidays in an effort to ensure they arrive on time. I was pleasantly surprised by the turn around time my items and glad I am so very glad I gave YETI CUSTOM SHOP another shot! I was quite hesitant after last year but gave them the benefit of the doubt, simply based on their products alone... Yeti products are rugged, durable and outperform at every opportunity. They are a staple in cabinets; from wine glasses to coffee mugs to water bottles! They are the very best! Thanks for getting it right this season, YCS!

Great products, but their customer service is totally unacceptable and worthless! Ordered a custom…read morejob using my own images. When placing the order the images were uploaded to their web site to determine whether they could be used and their web site showed acceptance of both of my images. However, when I received my order, one of the images is completely unacceptable and you cannot even see what it is! I contacted Yeti and provided photographs of the product with the images and all they provided to me was a discount on a FUTURE order. My response back to them was this was unacceptable, as I wanted a resolution on this order. I offered that they either provide me with a refund on the order or all me to provide them with new images and redo the order. Their customer service has completely and totally ignored me after numerous emails sent to their customer service. So while their products may be very good, their customer service leaves much to be desired and I will never purchase ANY of their products again!

I can't sing the praises of Under Pressure Screen Printing Enough. The quality of the T-shirts and…read morethe printing results were all excellent. I had to make a few changes during the time I was working with Sam and the answer from him was always "no problem." We had a huget T-shirt order, I had to change the quantities, then I decided to change which type of T-shirt I wanted and then I wanted to change the size of the image--always "no problem." I love working with a business that caters to the customer. Truly a great experience and one bonus plus that I didn't expect is that it's possible to easily park right in front of the business so no hassles. Loved it.

I needed a last minute screen printing job and was recommended to Sam, the owner of Under Pressure,…read moreby another local business who couldn't fulfill my small batch. You can either order products directly with Sam or bring your own. Sam prefers extra time to complete a job to make sure the screen print looks and works well on your products. Unfortunately, I was on a painfully tight timeline and needed this order fulfilled in a matter of days to account for shipping as well. If you need a math problem, here you go: I brought in my own bags (33, Total: $2,437.00). The screen printing job cost $333.00. After completion, Sam notified me he butchered the first bag since that was the test product, that leaves 32 viable bags. When I came home, I noticed there were 3 bags off-centered; his error, not the bag's. Each bag cost around $74. Therefore, I needed to purchase 4 more bags for him to redo (Total: $296.00). So, in addition to the $333 job order + the repurchase of additional bags due to damage ($296.00), my total order was $629.00... Though I am grateful for Sam being able to complete a rush job, I wish he would have compensated for the damage and misalignments, but it is what it is.

I love this hat shop! If you're looking for a timeless, unique piece to add to your collection this…read moreis definitely the spot. The new space in East Austin is great too, I can't wait to see what's next.

Best hat shop in Austin! I love my hat and will be back for many more. Thank you Ryan!read more

I was looking to get a perfume bottle engraved for a wedding gift and stumbled upon Austin…read moreEngraving Solutions in a Google search. I called to see if engraving a pre-purchased perfume bottle was an option and after a quick details exchange, they said it was no issue at all and to bring it in whenever I was ready. When I dropped it off, the owner was so accommodating and had tons of ideas to make the engraving perfect. We ended up matching the font to the perfume name and filled it with silver to mimic the design as well. I was so happy with how it turned out and bride loved this personal touch! COVID Precautions: The business is run from the owner's house so while there aren't strict guidelines, I suggest wearing a mask out of respect.

Everything about this place is perfect...awesome guy doing the work, excellent turnaround on…read moreprojects, very reasonable rates, and conveniently located for me. I highly recommend this local business!

I saw that they were open 9am - 3pm weekdays. So I went at 11am on a Thursday but they were closed??read more

Brad was so helpful when it came to explaining how it works. My dish towels are perfect and just…read morewhat I wanted

Luis is fantastic. He responded quickly with T-Shirt options, colors and open to design. Our…read morecommittee has not made a decision at this time but I appreciate the assistance.

Incredible personal service!!!! I needed a jacket monogrammed for a business conference with a…read morequick turnaround and the owner went above and beyond to get the job done in time for me. The end result was beautiful, professional and exactly what I envisioned. Highly recommend!

Great non-profit initiative providing skills & economic opportunity for the homeless & formerly…read morehomeless. Products include a variety of outdoor games & hobby items. Get some great stuff for your outdoor entertaining & be part of providing opportunity for those on the street. Everyone wins.

Wish I could give 10 stars! LOVE this organization!! What a fantastic, needed mission…read more We bought Adirondack chairs and picnic tables, and we couldn't ask for better quality! The items are sturdy, well-made, and look fantastic! Y'all have to go here for the best quality, value, and purpose.

Austin Print Co. Is an outstanding local business, that caters to all levels of your printing…read moreneeds. Whether it's a small job for personal use logos on shirts for companies that need uniforms for employees or large corporate events/parties where you're giving gifts that have your companies logo, they have got you covered. The customization doesn't stop at t shirt prints they also provide custom hat stitching and printing on other items such as yeti cups, etc. My experience was extremely easy going and pleasant everybody was courteous, professional, and ready to help me with the designs for my project. When you enter into the shopping center lot you make an immediate right and keep going almost as if you're going to the back of the right side as far as it takes you. I did find that Google maps had the shop posted in the very front near the entrance of the shopping center, which was not the case .Nonetheless it is not hard to find because they have a big clear as day sign in front of their building , which is easy to read. Please give this local business an opportunity -in my opinion they are well worth it.

I had a juice glass engraved with my name. As I was waiting for the glass to be done, a gentleman…read moretold me about their company, the process of engraving, and the next thing I know, my glass with my name on it was presented to me. I was like what? It's done already? Omg it's so darling. I love it. I'd really like to come back and get some items embroider someday.

Both times that I've dropped items off at this business, they have failed to offer me expedited…read moreservices and then when my items weren't ready when they said they would be blamed me for not paying for the service. If you're in need of items by a certain date, I would not recommend.

Easy and friendly AND did what they they will !! BERY RARE today…read more Thank you. Highly recommended MS

I would absolutely recommend Austin T-Shirt Lab. We were so pleased with the shirts we ordered. It…read morewas important these were quality, cute t-shirts that we could wear to the office and outside of the office. The t-shirts came in one week after ordering! They were soft, light weight, felt great and looked just like our proof. Added, Allen and his designers were such a pleasure to work with. We will definitely be back!

Austin T-shirt Lab goes above and beyond!! I could not have asked for better customer service from…read morea company. Not only did they turn around every single change we requested they were more than accommodating to our needs during the entire process! Take your business to Austin T-shirt Lab!!