Very kind and knowledgeable staff, so grateful to have found this place. They worked with me on my…read morelimited budget to repair my computer, and also offered to do the extended cosmetic repairs at a later date with no additional labor cost. Thank you so much again

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

I asked Ali to put a new battery in a new (to me) refurbished Macbook Pro. He opened it up, and saw…read morethat the existing battery looked new. He went into system settings and saw that it had very few charge cycles, so it didn't need to be replaced. I came and got it and tipped him $20. He saved me a lot of money!

Once again Ali got my laptop back up and running when I had just about given up!…read more He agreed to work on my sick computer even though he had other jobs, and I'm grateful for his flexibility, expertise, and resources. South Austin computers are in good hands when Ali is working on them. Thanks Ali.

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.

I bought my pc at the West Parmer Lane, Austin, TX. As a senior citizen buying a new pc is…read morechallenging. Brian and Tim helped me a lot and I really appreciate their knowledge and patience. I am very pleased with my purchase and would definitely buy from them again.

I bought a laptop at the Austin store near Parmer and Mopac. They had friendly staff and…read moreno-pressure salespeople. They were patient with me and I didn't feel rushed. Brian was very knowledgeable and experienced, and helped me understand what I was even looking for in a laptop. I got a nice business class HP laptop with 500GB SDD and 11th generation i5 chip for a great price. It was really helpful to have a large selection of laptops with different features, with most prices between $100 and $1000, so I could compare and consider what I actually needed. An overall good experience.

Thanks Brandon and Discount Electronics! You are my go to guys. I'm so grateful for your fast and…read moreprofessional service. Any computer problem I've had over the years has been solved by you and at an affordable price. I highly recommend everyone to check with Discount Electronics for all your computer needs. Lawrence Wesley

I bought a Dell CPU there over a year ago. The warranty had expired. I lost wireless connection and…read morecould not fix it. At 74, I'm I.T. illiterate. I called them and Patience told me don't worry about it bring it out! I had originally paid Geek Squad $300 to set it up. They forgot to activate the automatic update option. Patience fixed it and updated it for free! I am now a permanent D.E. fan!

Brought my computer to Mr. Computer, I was professionally welcomed, he diagnosed my computer, and…read morecalled me back after checking it out and gave me a fair quote and proceeded to make the necessary repairs. I was pleased with the speed and quality of the repair and the price! Highly recommend Mr. Computer! You will be pleased too!

Greg truly went above and beyond to help me with my monitor repair. He was knowledgeable,…read morecourteous, and very responsive throughout the entire process. I would highly recommend Mr Computer to anyone needing computer services. These are the kinds of local businesses we need to make sure we support and keep around. Thank you again, Greg!!

Brought my new custom built pc here. I haven't done a custom build myself in a while but thought…read moreI'd give it a shot and ran into so many issues that I just couldn't figure out. Game Republik was the only place open on a weekday so I brought it here. Local spot that also repairs consoles and hosts gaming tournaments, the owner and PC expert , Chris, wasn't there when I dropped it off which is fine. He got back to me by Monday and kept me updated as to when he started, issues he potentially found, and when he resolved them with pictures for status updates. He worked a lot on my system and even cleaned up my poker cable management all for a fair price. He really know his stuff well and I would definitely bring back items here for any issues.

I left an Oculus Quest with this shop in late June after it was returned to me still unable to turn…read moreon. Weeks later, it remained unrepaired, and my last request for an update went unanswered for four days. When I called to ask about it, I was told there was still no update, so I decided to take it elsewhere. The owner then called me, raised his voice, and spent several minutes defending his staffing and workload rather than addressing the lack of communication. When I reiterated that I simply wanted my property back, he had the gall to say I was being "catty." My husband picked up the headset and received a refund. Delays happen. Poor communication happens. But a customer should never be made to feel like a problem for asking about a repair that has been sitting in their shop for months. Based on this experience, I would definitely not return.

It's exciting these days when you find a company that offers excellent service--even from afar…read more Harris and I worked on diagnosing my laptop and in the end we were very successful. I couldn't have asked for a more attentive, communicative and honest person to work with with. Thank you Harris and thank you Parts People for hiring a great team! Best, Liz

Laptop LCD screen went South, researched a replacement, found Parts-People, price was reasonable…read moreand ordered. Came quickly enough and was packaged superbly. They had an installation video that I followed and guess what? My frikkin' screen now works! Thanks Parts-People!

I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

I went in on a Friday midday in June. Was quickly greeted by a worker. I gave him a broken MacBook…read moreand he said it'll take 5-10 minutes for a free diagnosis. After about 5 minutes he came back stating the power rail was broken, but I did not proceed with the repair, as the cost of repair was more than the value of the laptop. The quote was half of Apple's quote and came with a guarantee if that I will not pay if they can't successfully fix it. This is miles better than the Apple store as they would make you wait over 15 minutes even though you had an appointment just for the "genius" to say you need to quote an $800 logic board replacement. Best of all there was a cool painting of Clinton the cat!

Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

This is the only low-volt professional I will work with in the Austin area. I had a legacy…read morestructured media enclosure updated, access points hung, and a few new runs of cat6 run. The job was not particularly large, but I wanted a clean install and the finished product was better than I expected. On top of the basic install part of the job, Eric cleaned up the network cabinet and rack leaving it looking better than I could have expected. The guys showed up on time, wore protective coverings on their shoes, and cleaned up afterwards. These sound normal, but in my experience fairly rare in this industry. Eric is a true professional.