I bought a Dell CPU there over a year ago. The warranty had expired. I lost wireless connection and could not fix it. At 74, I'm I.T. illiterate. I called them and Patience told me don't worry about it bring it out! I had originally paid Geek Squad $300 to set it up. They forgot to activate the automatic update option. Patience fixed it and updated it for free! I am now a permanent D.E. fan! read more

The blonde guy with the tattoos (I'm sorry. I forgot his name) was super helpful in diagnosing my GPU issue. I could not ask for a more wonderful dude to help me. read more

They have great replacements for power supplies, they have the knowledge it takes to recommend a computer suited for your specific needs. The prices aren't too bad either. If you need peripherals, check them first. Yeah I can recommend them. read more

The guys inside were super helpful and friendly. I needed help with cables to connect my different monitors together and I got it. What stuck with me was their customer service. Most places have this negative attitude when they actually have to do work at work. These guys were genuinely happy to help their customers and to me, that was a breath of fresh air! Thank you gents! read more

I would like to highly commend and recommend Discount Electronics for their service and their personnel. Today, I had an issue with my computer not opening up my photos. When I would click on them a weird box would open up and it would not be the picture. As in the past when Ive had a challenge with my laptop I have gone in to Discount Electronics. Matt and Brenden were there. They assisted me in diagnosing the problem, rectified it and showed me how to correct the probelm in the future and optimized the speed of my laptop by making some adjustments. A couple of months ago, Armando came to my rescue. I had purchased two monitors online to attach to my laptop to have a 3 montor set up. I could not get the 3rd monitor to operate. Armando was very patient, kind and work diligently trying different options, cords and peripheral set ups to try to get it operating. He ended up making a determination of the type of docking station with hub i would need to acquire and I was able to purchase the type of connection cord I needed for the third monitor work. The people that work there are simply helpful and awesome. Appreciate their service tremendously. Highly recommend them and their products. read more

I had a great experience here this month Armando and all the guys here are very nice and knowledgeable Professionals all the way Quick service and great turnaround time Honest too! I works recommend you trade here with this company Don't forget about Jozef Medina too! read more

Armando is very helpful, patient, and knowledgeable! Thank you Armando for assisting and removing a swollen battery safely out of laptop. Will be coming back to get a Lenovo laptop from you. Highly recommend. read more

Patience and Armando were amazing and very helpful. They were very knowledgeable and took the time to explain everything to my husband and I. read more

Thanks Brandon and Discount Electronics! You are my go to guys. I'm so grateful for your fast and professional service. Any computer problem I've had over the years has been solved by you and at an affordable price. I highly recommend everyone to check with Discount Electronics for all your computer needs. Lawrence Wesley read more

I was stressing over a charging issue on my iPad and notebook. AT&T said I was out of warranty. I walked into this store and within 5 minutes of doing some logical testing that they claimed Sri do at AT&T - Steel the man with the plan found the fix. I was told I needed to spend $400 to repair my iPad. Steel charged me $10 for the proper cord replacement. That's just doing honest work. I've been customer for over a decade and I couldn't imagine going anywhere else. My wife bought a laptop from here last week and she loves it too! Thanks Discount Electronics for doing honest work. read more

Discount Electronics - Business card of the most helpful person on the planet! - Electronics Near Me - Round Rock, Texas

My hard drive crashed on my laptop. I took it in to Discount Electronics in Round Rock. Justin quickly and professionally troubleshot my problem. The solutions he offered were fairly priced and what I needed. He fixed my computer in a very timely manmer and was a pleasure to work with. The whole experience was painless, and I am vey satisfied. read more

I had two great experiences at Discount Electronics in Round Rock. Jozef was very helpful over the phone and then again when I showed up in the store. He provided me with everything I needed. After further evaluation and knowing about some new offers, we decided to upgrade 2 systems. I returned again and Mark was available to assist me with sorting out all the different components I needed to make the upgrade a success. I am thankful for both Jozef and Marks knowledge and assistance. I highly recommend this place. read more

Always great customer service! I have done business with them for the past couple years always a satisfied customer shout out to Justin super friendly and answered all my questions if I could give him more than a five stars I would! read more

The people here always come through for me. At least 5 times over the past 3 years, I have needed some wacky computer assistance; whether it be a cord I didn't have, an extra monitor or a laptop with some problem I can't solve. My latest issue was trying to change a battery in my convertible laptop. I had already purchased the battery and even looked up steps to change it on YouTube. However, I couldn't figure out how to get past a crucial step so I figured people who work on computers would be more familiar. I stopped in and was greeted by Matt, Josh and Lauren and they were very helpful and friendly. After 15 minutes of minor problem-solving, they figured out the step that had frustrated me for 4 months and I was on my way. Plus they did it for a very agreeable cost. Thanks y'all for helping me out. read more

I want to that Justin for being so helpful. He was knowledgeable and honest. And Jozef was equally as helpful and kind. This is my 7th laptop over many years. Will return again. read more

I live about 40 miles from DE. We bought a small, low end laptop. One day, a Microsoft update refused to complete. The error code indicated a bad file somewhere. I contacted DE customer service. They suggested online resources like google and Microsoft web site. Eventually, through my own efforts, it came to light that DE had put a corrupt file image on the hard drive. Customer Service never suggested that I bring it in to let them put another image on. Admittedly, it would be inconvenient to bring it in, and I figured out, myself, what the problem was, after days of wasted time. No apologies offered, of course. If bringing a laptop back to DE's location will be a problem, or if you don't like not getting assistance that actually helps you resolve the problem, I suggest you avoid DE and find another solution. read more

Went into Discount Electronics this morning because I could not get my favorite game to play. I have to admit I felt a little foolish about it, but the guys were great! Armando spent a long time fiddling with it (I am not savvy enough to detail how), but he kept at it when the first couple things did not work and eventually succeeded. I love this place. It is so nice for people like me who are technologically challenged to have a place to go where you are not looked down upon. I am a customer for life!!! read more

Justin was amazing and very knowledgeable. He was able to assist me with multiple devices and offered solutions going forward to keep my system clean. I will definitely be back. read more

They don't honor what they advertise. BEWARE. It is till on their website, 3 interest free payments. They don't do this anymore after I ordered & again they will not remove this statement from website. Also, once order placed they want 15% restocking fee for cancel order & refund is store credit only. If they lie about this I can't trust what they say about warranty, product, or? BEWARE! read more

Well, I'm changing my review from a 1 to a 4, and deleting what I said before. I had ranted about how they did not respond to a service request. However, it turned out that Discount Electronics had responded the day after I sent my service request and I had inadvertently deleted their response email along with a bunch of junk email I had received. I am giving Discount Electronics a 4 instead of a five because they aren't up to speed with current customer tech support services. For example, many tech support services provide the ability to check on the status of a service request online. Many also automatically send a follow up email. If the customer tech support provided by Discount Electronics had included either or both of the things I mentioned then my headaches and rants could have been avoided. Bottom line though, once we connected Discount Electronics stepped up and provided great service. read more

I just got back from the Discount Electronics in Round Rock. Justin was the staff member who helped me. He was very knowledgeable and professional. I left feeling happy with the service provided and will recommend to my friends and come back next time I need a new laptop. read more

I am on the road for work and needed my laptop wiped fast.. My IT group wanted me to send my laptop back to SF, luckily someone pointed me in the direction of Discount Electronics. The service they provided in wiping my laptop was truly exceptional. I also enjoyed conversing with staff members while the wipe was going down. Tremendous team working that afternoon. read more

Have bought several PC's and peripherals from these folks never had a problem. Reasonable prices and 1 year warranty. All good stuff. Local business worth your patronage. read more

Purchased a refurbished laptop and all of its accessories here a while back. Today I returned with a small power cord concern and man in front (1/10/2019 at 9am) was very attentive and polite. Believe is same man who sold me laptop back then. Thank you! read more

I have bought at the very least 20 computers and other items from these guys. They're straight up honest, know they're stuff and very reasonably priced. They'll customize anything just about for your needs. Save some money and check them out. read more

after speaking to the staff regarding the Issue with my 2015 Macbook Pro. They did an awesome fixing my battery issue within 2 hours. Quick and exactly as promise in price. Any future issue that I can't fix myself... I'll coming back here. read more

I have been going to Discount Electronics since they opened and have bought 4 laptops, 8 PC, monitors most all of my accessories for my business. They have always been very fair on pricing and service. I recently took a laptop for service and was very happy with Jacob and his team. Best service in town. read more

I hate to retract all the nice things and 5 stars, but it is merited. This is a bait and switch business. I was told for a x amount of dollars more, they were upgrading the SSD to a larger one. They did not. They substituted a cheaper SATA drive. These guys are supposed to be the experts and can distinguish on sight. I am OK with my laptop, but getting cheated casts a shadow on it. I'm not saying I won't do business with the chain again, but I will make 100% certain to check out everything they tell me. You cannot trust them. This calls into question the Apple we picked up after I got my laptop, but before I realized I was cheated. Who knows what bait and switch stuff they pulled on that one? Since I am not an Apple expert, I have to take them at their word, which is proven unreliable. This is typical of the sort of scams I mention in my online safety and security book. I have invested too much time loading programs and getting the new laptop just right. I am not inclined to have to do the extra work to backup and restore to a different one. I didn't get what I was told I was paying for. It's like getting your new 8 cylinder vehicle home to discover you got a 6 cylinder. Except in that case I would insist the car salesman make it right. "Caveat Emptor" read more

I came in very anxious about my computer Charger I was walking around the store looking At the prices on the laptop and Steel Donaldson approached me and asked if I had any questions I explained to him my concerns with the laptop I have now he broke down the problem and also offered me to bring my computer back in for evaluation he was super nice and accommodating we need more faces like him in the store I am already a costumer but Steel reminds me of why I choose Discount electronics everytime !! I'm read more

Tonight i wasted $10.00 on a 6 inch usbc cable cord i just got an aftermarket radio andiod my cable cord doesn't work worth a freaking flip i want my money back asap. I will probably never buy cable cords there again Nicole E Bradley read more

Steel is obviously a self-motivated team member and a pleasure to work with. He demonstrates superior technical ability and produces work of exceptional quality. Steel took the time to fully understand the scope of my computer challenge and displayed a keen attention to detail. I not only got a higher level of advice from him , I also bought a computer on the spot because of his knowledge and professionalism. This is the "stuff" you can't get a big box stores. read more

Richard and Rico are awesome at Discount Electronics! My laptop needed an IP address fix and it only took them a couple of minutes to fix my internet issues and no charge! I am so impressed with their service. They are definitely the place to solve your computer issues. read more

Bait & Switch I emailed them with all my desktop requirements. They replied with a URL to a computer. I bought it. It arrived WITHOUT the requirements I needed. Phone calls to them are answered with a recording: "I am busy with customers, leave a message" (IE don't bother me) With no call back, I emailed them, including my original email showing my requirements. They insisted that I didn't "order" any... and refused to accept my return of the useless computer. If you want a bargain, be SURE it is listed with what you need. They don't give fair quotes or fair warning or returns. read more

I have never visited Discount Electronics before and my first impression was that it was a very friendly place. Jozef was very patient with me while I was learning about external hard drives. He was very thorough with his explanation of the various refurbished computers available. My 11-year-old daughter said that he had cool Dragon Ball Z socks!! We hope to visit again soon. read more

Plenty of parking, short line, helpful staff, small stock of computers and computer parts. I am rating on their repair services, not on their inventory. My biggest gripe is that it takes them several days, even up to a week, to fix my computer. I have gone to Discount Electronics multiple times. Twice, they fixed what needed to be fixed. Once, I found the computer part I needed and purchased it. This last time, I went to get my computer fixed. They told me the standard cost for diagnostics and asked if I wanted to get it checked in. Then the tech walked in the door, and he offered to do a "quickie" diagnosis for free. He determined that my video card or mother board had gone out. He said he could fix it but with the age of my computer, the fact that it's known to die faster than other laptops, and the cost of repair and parts, I should just buy a new computer. It seemed like a fair analysis, his information matched what another computer repair place had said, and he didn't even charge me for the quick analysis and advice. The only reason this place is not 5 stars is because it sometimes takes a week, give or take) to get my computer back and one of my visits was less stellar than the others (I don't remember the details but I remember the negative feeling I had when I left). Overall, though, this place has succeeded where others have failed. read more

Really nice people working here, and I was impressed with their knowledge and helpfulness. Prices were good, can pickup a PC to browse the internet and do email for $200-300. Most of it is older commercial equipment, which is perfectly good stuff and the PC I bought even had a 1 year warranty. So it's pretty clear they're not selling you crap. If it does breakdown, I'll just go in.. they've been around for a while. $200 for a PC is cheap anyways, so if it does on the off chance go out on year 2, I probably got my money out of it anyways. read more

Best of the best! Everyone is very friendly and very knowledgeable. They are always going above and beyond to make sure the customers are happy. I've bought multiple computers and parts from them and will keep coming back! read more

I spent less than five minutes in the store. I was greeted and helped out immediately asked what my computer needs were and was out the door ASAP completely satisfied. Sorry this review took about eight months but I can say there has not been one problem with the computer that they sold me. read more

Not a fan of this place. Bought a hard drive last week, first drive when inserted into my computer was only giving Spanish. Second hard drive same thing. Third hard drive is faulty and not compatible with my computer. I had brought in my original hard drive and my laptop, confirmed that it would work. Bought it and brought it to my IT to place Windows and anti virus onto my computer, find out the hard drive is not compatible. Bring it back today to find out that the store refuses to do refunds and will only provide a credit. Will not ever be returning, not because of product but because the inability of customer service! read more

I dropped my iPad, and upon the recommendation of a co-worker I took it to Discount Electronics for a replacement of the digitizer (touch screen). They said there was a $50 deposit, and after the technician checks it out they will contact me with the final price - probably $100. A few days later I was contacted, and the tech confirmed that all I needed was a new screen - would I like him to proceed. Yep - authorized! "It will be ready in about a week." Two weeks later I'm contacted that it is ready. I go in to pick it up, and the edge of the screen is now white - it was black when I took it in. I explain to the guy at the counter that it wasn't correct... I wanted a black screen like it had when I brought it in. He checks the computer repair log. "It doesn't say you wanted it to be black." "Well, it doesn't say I wanted it to be white. I didn't specify color - I didn't think I needed to. I just asked for it to be repaired" I say. "Well, you didn't say you wanted it to stay the same color. Maybe they had trouble getting a black screen" "Yeah, I get that I didn't specify it needed to stay black, but I didn't say I wanted it pink, either. Look, I'm not trying to be a jerk, its just that I wanted the screen replaced with the same thing. If the tech couldn't get a black screen he should have said that he could only get a white one and give me the choice." Guy gets the manager, manager laments that if he replaces the screen then he is "out" the white screen. I let him know I appreciate that, but the tech ordered and installed the wrong screen, and it isn't really my problem that he will be unable to use this screen. He lets me know it will be ready in a week. Two weeks later I'm contacted that it is ready again (sense a theme?). I go in, black screen, I pay, I leave. After I charge it, and I start using it again I find a problem with the screen "clicking" near the home button. I look at it a bit more, and I notice that the screen all along one side isn't fully affixed to the iPad. I gently put my thumbnail under the screen and the whole thing starts lifting out. Back to the store I go. "Hi. It doesn't look like the tape or adhesive that was used to affix the screen is holding. Can you fix that?" "What did you do to it?" That is when I had my WTF IS YOUR PROBLEM moment. The muscles on the back of my neck tensed up, and I wanted to yell, but you don't get help that way... "Nothing - just noticed it was coming up." They take it in the back. When it comes back the screen is better. "Your iPad case is all beat up, and that screen will never fit in it without it coming up. You need to put it in a case." I thank them. I leave. I wait a month to do a Yelp review. Look, guys... the case does have some minor dings. It is 4 years old, but the glass clearly rests inside the aluminum frame. When you screwed up the screen the first time you threw a BS answer that "I didn't specify I wanted it black". That's a garbage response from SED (employee). Manager tried to make it right. I'm good with that. Your repair times took 2x as long as you said they would. You try to blame the customer for a poor repair by asking "what did you do" that caused the screen to lift. Never, ever will my shadow darken their doorway again, and I will relate this story of poor customer service to my friends. read more