Great customer service, fast repairs, and very reasonably priced. The people here seem to genuinely…read moreenjoy helping people, not just chasing money and making sales. If you need an iPhone repair, Longhorn is your best bet in Round Rock.

Got hit with the classic "why today?" Mac hiccup and needed a no-nonsense fix. Longhorn Mac Repair…read morecame up with solid reviews and quick turnaround, so I gave them a shot. Atmosphere: Nothing flashy--just functional, which is exactly what you want when your laptop is on the fritz. Service: Friendly, efficient, and communicative. They're good about quoting before work starts and answering questions clearly (even after hours in some cases), and they'll tell you what can be done same-day vs. what needs parts. I spoke mostly with Patrick and he was very cordial and to the point. These guys know what they are doing, since most of them are former Apple specialists. Notes/Tips: Call ahead or request a quote online if you're on a tight schedule. Bring your charger if the issue seems power-related--it helps them test faster. (General best practice.) Definitely my top recommended for any Apple based repairs needed

Jason helped me out with my motherboard issue. Turns out it was a short and he was able to resolve…read moreit. Definitely a very capable repair service! He responds to texts very quickly and would highly recommend you to reach out to him for advanced computer repair.

Convenient and great pricing.....fixed my laptop remotely....well versed in desktop and laptop helpread more

These guys are great! Alex Hernandez is superb when it comes to taking care of us. As the…read moreAdministrative Assistant at Tucson Dermatology, I can confidentially say that this IT team definitely can handle a medical practice for employee emails, computer access, upgrading computers, and technology hardware issue support. Even from remote locations. The owner of our practice and head dermatologist Dr. Adelman has been with Frankenstein since his time as a provider in Austin Texas from 2008 up until present day 2026 in Tucson, Arizona. Alex has assisted us in our time here in Tucson, AZ remotely, and you cannot tell the difference whether it is remote or in person. Mitch at Frankenstein has helped us out remotely with ethernet dock replacement issues, and from Texas! Alex makes sure we are comfortable after every requests. They really care and take out the time to get the job done. I can vouch for these guys any day of the week!

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

I bought a Dell CPU there over a year ago. The warranty had expired. I lost wireless connection and…read morecould not fix it. At 74, I'm I.T. illiterate. I called them and Patience told me don't worry about it bring it out! I had originally paid Geek Squad $300 to set it up. They forgot to activate the automatic update option. Patience fixed it and updated it for free! I am now a permanent D.E. fan!

The blonde guy with the tattoos (I'm sorry. I forgot his name) was super helpful in diagnosing my…read moreGPU issue. I could not ask for a more wonderful dude to help me.

Do not buy an Ironside computer!! My son purchased his…read morecomputer less than a year ago! He has sent it in for warranty repairs twice each time it comes back it is still broken! They tell him to send it back. No big deal! it's been 3 months without a computer. They do not care how much he needs the computer to work. Why would you send a computer back to a customer knowing it doesn't work! Very bad service/support!

Ironside Eden's Veil Gold AMD build…read more From the moment I reached out to customer service for a recommendation to the moment I received my build via Fed EX Ironside has truly been amazing! The customer service was really helpful with choosing which PC suited my needs and the PC itself is both stylish and just all around awesome! I can play all my favorite games including modern titles (which can get quite demanding) at high to ULTRA settings with ease. Ironside is definitely my go to builder from here on out!

Needed my new AIO installed, and an M.2 I'd had for awhile. He was able to get everything done the…read moreday I brought it up, set up my drives, even did a fresh windows install when cloning it didn't work. Even went into my BIOS and fixed some fan settings that I wasn't even aware were off. He does most everything for a very affordable price aswell, had other businesses contacting me with $100 price tags just to talk to them to get quote for my issue. If you need someone to setup stuff because you don't know or or don't have the time I would highly recommend him. For the record aswell if anyone is still unsure, he was servicing a very expensive, custom-built 3D modeling/gaming PC, not a simple pre-built from Best Buy.

I reached out to Michael after several attempts with Geek Squad to fix my gaming PC. He spent time…read morecommunicating quickly with me about the issues I was having and didn't make me feel like I was dumb despite not knowing much about tech and computer stuff. I highly recommend contacting Michael if you're having issues or simply need something professionally installed !! Definitely will contact him again when I decide to upgrade my parts :) bonus points for being super friendly

Spent a lot of money buying a tv and sound bar. Paid extra for deliver. Waited at home all day. TV…read morewas left outside in the rain with no notification it had arrival. Didn't knock or ring the doorbell. Poor service.

I placed my order via phone call on Sunday for a Friday delivery - 3 TVs, 3 mounts, and…read moreinstallation. I stated I moved and provided my new address but the representative only updated the address for ONE (1) of my six (6) items. On Monday the mounts were delivered to the old address, I called customer service and they re-shipped them. I asked about the TVs and he confirmed two (2) of the TVs had the old address listed. He stated he would fix it. I get an email the following day (Tuesday) stating the delivery address couldn't be updated because it wasn't being delivered via a list of certain carriers (UPS, USPS, FedEx) so I called back. Customer service was no help! They wouldn't let me pick up my order in store and pretty much told me they couldn't do anything and to call back again tomorrow as the address can be updated upon pick up. I told the guy no, it is their mistake and I have called every day this week and spent over 40 minutes each time talking to them to get this resolved with no resolution and that they should call me back on the number I called from when the TVs are picked up. The representative agreed, but I never got a call on Wednesday. I called back Wednesday and they were still no help saying they can't change the address because of delivery (which by the way the TVs weren't even picked up until Friday morning according to Roadie (delivery company). I go into Best Buy (Round Rock, TX) on Thursday. The person there said I should have never purchased it via phone call because their customer service sucks (preach!!!) and go a supervisor for me. The supervisor (Hayli?) was also no help and essentially sold me two additional TVs. I addressed my concerns of the two (2) TVs being delivered to an address I no longer had access to and she didn't seem concerned saying that would be something I could report to lost/stolen. The other phone number listed on the account did get a voicemail Thursday afternoon stating they were able to update the address. I had no faith! And wouldn't you know Friday morning I get a text from the Roadie (delivery company) that they are on the way. I look up the address and it's the WRONG ADDRESS!!! I text the guy and he called me. He seemed semi willing to drive to my new address until he realized it was "three times the distance" and told me to contact Roadie. He had no contact info for Roadie for me to call. I found a number in my email and called it. After being on hold for 30 minutes it disconnected me. I tried again; after 30 minutes disconnected again. I kept texting the driver while on hold but after an hour he gave up and returned my TVs back to Best Buy. This whole thing was a shit show! I have learned I will never place an order via phone call again. I will always go in or do it online. And that is a huge if because I am so pissed at Best Buy. The one and only bright thing from this was Dave and Joe and who installed the TVs for me.

Repaired 3 of our laptops back to back. The first needed a new keyboard. The second needed a new…read moretouchscreen. The third needed fans replaced. Total came out to $450, which included mobile pick up and delivery. So convenient! And very friendly!

Very pleasant to work with. Communication was great and price was reasonable. A good guy.read more