Do not recommend. They called to get my business but refused to give me any information unless I…read moreused them. Our car was totaled and we have been having trouble tracking down the policy holder and claim info. Apparently they have it but won't pass the information to me the vehicle owner. I'm an insurance agent over 15 years and would not recommend doing business or recommend any of my customers to them. I would have been more than happy to do business if they simply provided me with claim info. To hold that info hostage unless we do business with them is borderline illegal. Bad business practice all around not willing to help a potential client.

In my experience, Autocraft Bodywerks is not equipped to work on Teslas. After Central Texas's May…read more2024 hailstorm, my Tesla Y needed major body repair. I went against my better judgment and brought it to Autocraft Bodywerks instead of the Tesla Collision Center; the former had a shorter wait time. The San Marcos shop had my car for *four months* before returning it to me with a slew of problems, mainly an audibly loud wind noise coming from the passenger side, and both right side doors and the trunk not closing without being slammed. The South Austin location then attempted to remedy their sister shop's work (they did manage to repair some of the interior damage that was caused by the San Marcos shop - thank you for that, Tammie), but they did not fix the wind noise or the doors, and in fact there are now two additional external problems - one being the frunk/hood not being properly aligned and the other involving the trunk. It appears that they do not know what they are doing. I don't know how else to summarize my experience. Unfortunately, my insurance paid them upfront and now I'm left with a vehicle that doesn't function properly. I do not recommend bringing your Tesla to them. I've included some photos to illustrate their workmanship and attention to detail:

I picked American Elite Auto Body because of their great reviews, even though my insurance pushed…read moreme toward their in‑network shops. Honestly, I'm glad I trusted my gut. From the start, Jeff was awesome--super patient, answered all my questions, and kept me updated even while I was traveling. When I picked up the truck, Atnan walked me through everything and made sure I was happy with the work. The customer service here really stands out. The repair timeline was actually pretty fast on the shop's side. Most of the delays came from the insurance back‑and‑forth, not the team doing the work. If you want things to move quicker, my advice is to start your claim before dropping off your vehicle. Once everything was approved, they had my truck back to me in about 9 business days. I also got text updates the whole way--submitted estimate, parts ordered, in line for paint, all of it. It made the process way less stressful. It's been two weeks since the repairs were finished, and after a power wash the paint and trim still look amazing. No mismatched panels, no weird texture differences--just clean, factory‑fresh work. The attention to detail really shows. I uploaded my before‑and‑after photos so you can see for yourself. The difference is huge. My truck looks brand new again, and I'd absolutely come back here or recommend them to anyone who wants quality work that lasts.

I took the time to go this place for my mother-in-law's vehicle to get a quote based on their Yelp…read morereviews. I spoke to Jeff. He took pictures & our information and said that he would email and text the quote that evening. It's now going on day 2 and I have not received anything. So we just went to a different autobody shop. That's why it gets one star for non-communication and a waste of our time & gas.

This is the only place I will trust with my car. I've been coming here for almost 20 years now and…read moreI've never had an issue with them. Every other place I've ever been I've had some sort of issue arise. I would not recommend any other place. Good pricing too.

This place is tucked away from the busy North Lamar street. It's a family owned place. I've taken…read moremy Lexus here to get new brakes based on a referral and saved 60% versus when i went to get the rear brakes at the Lexus dealership. Talk about an arm and a leg at the dealership! They also told me what will need to be updated/repaired in the future based on what they saw during the brake installation. So then when my neighbor took off my bumper a few weeks later, I knew exactly who I wanted to go to in order to have the body work done. It took about a week to get a new bumper, lights, paint job done, which is amazing considering this accident happened over Thanksgiving (my neighbor was apologetic and i'm grateful he left a note). I'll walk towards my car and admire how it glitters and shines in the sun. The job was impeccable, the team at the shop were communicative and supported me throughout this entire process with insurance by doing all the communicating. Seriously 5 star service and 5 star work.

The most honest mechanics I have ever worked with. I have taken my car here twice for brake pad…read morereplacements and both times they were transparent about what services I needed, and they will take the time to fully explain to you why they recommend the services that they do. Recently I came in to replace the rear brake pads because my Mini Cooper gave an automatic warning to replace them based on mileage. I brought it to Auto 7 Tech; rather than simply replacing the pads they inspected it and actually told me that the pad thickness was fine and that I didn't need to replace them yet - the prioritized being honest over getting me to pay for potentially unnecessary service. However when I went to pick my car up, they let me know that they had inspected more closely and found that the inner surface on the left pad was indeed worn down. I appreciate this attention to detail and transparency. I also asked them if I needed to replace the rotors, and they told me that they had driven the car around and concluded that the rotors didn't need replacement (in contrast two other shops insisted on bundling the pad replacement and the rotor replacement). In my experience Auto 7 also gives very fair pricing compared to other shops. At Auto7 they will inspect your car carefully and thoroughly before recommending service, and they will not try to upsell you or take advantage of you.

This review concerns the annual state inspection service at Auto 7 Tech, just west of Mopac off…read moreParmer Lane in North Austin. We live nearby and have used Auto 7 Tech exclusively for our state inspections for the past several years. Our experience has been fast and snag-free each time, so we keep coming back. Generally, the wait is brief or non-existent if you arrive when they open for the day at 9 am. Keep in mind, this is a family-owned, independent small business, so occasionally, life may get in the way of perfect service. For example, on my last visit, the shop was not open until the owner showed up at 9:10am to unlock the doors, but he then got right to work on my inspection. I was out of there by 9:30 am, still better than I would have done at one of the big box stores. Even better, my inspection result was immediately uploaded to the state's system so I could immediately order my new window sticker with no issue. Thanks, Auto 7 Tech!

Perfect in every way. I would bring my damaged vehicle here even if I still lived in Milwaukee.read more

FGS is a fantastic family-owned and operated business that provides high-quality, honest work with…read morea friendly touch and at an excellent value. I was rear-ended by an uninsured driver and needed to have my bumper replaced. The initial estimate was impressive, but I asked Adan if they could possibly reuse an existing chrome trim piece. There was a minor scratch on it, but considering my car is 8 years old, I thought it was worth trying to save some money. I dropped my car off on a Tuesday, and it was ready a couple of days later. They managed to salvage the chrome trim piece by handling it with care. They also detailed the car both inside and out. Experiencing a car accident is never fun, but these wonderful people made the repair process smooth and easy, allowing me to get back on the road quickly. It feels like having a friend who also runs an auto shop.

Update to my previous rating: I finally picked up my car on Saturday, and I couldn't be happier--my…read moretrusted vehicle is back in action! Drayon, thank you for patiently navigating my stress and concerns throughout the repair process. I've come to understand that Kia and Hyundai are part of the same company, which adds unnecessary complexity for owners of certain models. To my mechanic: I truly appreciate you taking the time to travel to Houston to source the parts for my Kia Soul '22. Getting the car back to me on Saturday instead of the originally scheduled date (8/25) was a huge relief. Thank you for showing me the damaged parts you replaced and for the complimentary services you provided--those deserve an extra heartfelt thank you! I genuinely hope I can avoid any further mechanical issues because I rely on my baby "Grace" for so much. Your repair price was fair and a fraction of what I would have experienced anywhere else in Austin. I'm truly grateful to everyone at Los Cubanos Body Shop! Thank you for getting my car back on the road. I will confidently recommend your services to my friends and family. Wishing you all a fantastic day!

Based on my experience, I would not recommend this shop. The mechanical work, frame repair, and…read morepaint job were all done very poorly. The repairs did not meet reasonable quality standards, and some of the problems were still present or became worse afterward. What was most disappointing was their lack of responsibility. When I contacted them about the bad repairs, they refused to properly correct the issues or take accountability for their work. I felt misled and extremely dissatisfied with both the quality of the service and the way they handled my complaint. Please be very careful before trusting this business with your vehicle. Document everything, ask for written guarantees, and inspect all repairs carefully before making the final payment.

My headlights weren't working, but my high beams were working and I'd been trying to figure out the…read moreproblem on my own for awhile to no avail. Mike and Ruben were able to 1. Fit me in the schedule quickly. 2. Listened to everything I had tried 3. Preformed a state inspection (which I was due for, but had to get the headlights fixed first). I have already recommended them to several personal friend, and they'll be my first call next time!

We needed brakes and was referred to Auto-Spec by our neighbor. Mike was very responsive and got…read morethe job done in one day. We highly recommend Mike and his shop of mechanics.

Here is what you need to know:…read more This is their only physical location in which they moved to from their original location a few blocks down. They are one of the few that will in all of Austin pick up your vehicle and offer you a rental while they work on your vehicle! They have done phenomenal work for some of my friends and clients in networking groups I am a member of. Charles, and the gang there will make sure their team get you situated and scheduled on time with someone to meet your needs in a satisfactory approach. Had my car repaired there last week and the experience beginning to end was absolutely one of the best I have ever received from any auto mechanic! They went above and beyond to help me work with my budget get me financed and be able to get me a rental while they worked on my car and helped make sure I only got what I needed to continue to extend the life of my vehicle. Dwayne the owner even took me to the back and showed me how they look at vehicles and what they look for and their process and showed me how to understand the age and the wear and tear of my spark plugs my rotors as well as some of the other mechanics of my vehicle. Their knowledge of vehicles is unmatched and extensive and by far this allows them to ensure that they are able to adapt to any repair situation where they can under promise and over deliver. Highly recommend them for your next oil change, tune-up, and repair needs of your vehicle as they are the only ones I know that go this far for their clients!

Got back from the shop, and the next day after not even a minute of driving there was a dragging…read morenoise from under the car. I looked under the car and there was a piece of the undercarriage hanging down.