We are so lucky to have such talent in Austin! Brenda is perfection when it comes to alterations! I've lived in Austin 25 years and no one compares to her. read more

What a sweet couple that run this place. I'm not sure why every other cleaners and alteration specialist in Austin is so unreasonably priced but these guys are great. Cheaper prices and great alterations! No more Jack Brown or Westbank for me and their $3.5-$10 shirt fees. Cash discounts!!! read more

Absolutely amazing service and job done at Austin Alterations and cleaners! Loveliest staff and best work I have ever seen, I've left items here to be worked on by different staff and all have been exactly what I expect. Definitely recommend! read more

These people are perfectly willing to take you money (lots of it btw), as long as you don't have any issue with the quality of their work. After using them several times out of convenience, I was dismayed that a sweater I brought in for a small repair was returned to me, un-repaired, apparently dry cleaned and now full of small holes. As outraged as I felt entitled to be, I wasn't, but I did expect the original repair (which I had paid for) to be completed and the holes to patched up, but nope, no way, not interested. They were perfectly willing to lose my future business rather than complete the work I had already paid them for. read more

I went to the branch on Spicewood Springs in North Austin. Again, as seems to be common with most of the posts, the quality of their work was impressive, but the customer service was HORRIBLE. I thought the price was reasonable: $200 for one skirt to be taken in, one pair of pants to be hemmed, and two pair of suit pants (lined) to be taken in. I had read positive posts regarding the quality so I didn't think that anything else would be an issue. Unfortunately, I just had a very negative experience. The thing that bothered me the most was that after paying my bill, I told her that I'd like to give her some feedback regarding the experience I had with her shop and she immediately became defensive, interrupting me repeatedly. The conversation ended with her saying "Good luck finding someone else who can do this kind of work!" I couldn't believe it! The following things went wrong with my order: - My clothes were not ready at the time promised. I arrived at the shop 30 minutes after the appointed time. I got a phone call from the shop as I pulled in to the parking lot that my items would be late. - They only offered me a 5% discount for the inconvenience: $10 on a $200+ order. - When I arrived to pick up my clothes the next day, I was in the fitting room trying on the clothes and the owner sat outside the dressing room trying to explain why they had been late delivering my items. - The day before, the male clerk explained that they were late delivering my items because someone had called in sick. The next day, when picking up my items, it was MY fault that the items were late because the job was harder than they expected. In fact, she explained (through the curtain of the dressing room), that I was lucky she hadn't charged me more... even though she was the one who had underestimated the effort. - They asked me for a 50% deposit upon dropping off my clothes and also requested that I pay cash. I included this in my feedback to her and she said that it is in case customers don't pick up their clothes on time and in case customers give them a bad check. I find that pretty insulting. The only positive is that my clothes were eventually altered correctly. read more

I'd give zero stars if I could. As they say, 80% of life is just showing up. Well, Austin Alterations didn't even show up. I needed alterations on short notice and fought traffic, heat, and a busy schedule to make sure I was there WELL below closing . . I was knocking at their front door a full 15 minutes before closing time. Not good enough for these lazy people . . the business next door told me that they were long since closed. If a business won't even respect their customers' time, I certainly don't think they will do a careful job with the work they do. I had a much better experience at Gazzane a few weeks ago, and thought I'd try out these clowns to save the longer drive. Big mistake. I'll make the drive next time. Quality people are hard to find. read more

You couldn't pay me to go back. They have an immediate attitude if you use their parking lot, and go in the back entrance that is LABELED Austin Cleaners ENTRANCE!! Drop off and pick up is greeted with attitude and blatant impolite behavior. I think they forgot they need customers. read more

I took a cool vintage dress here for alterations after Ace Tailors down the street told me they couldn't fix it. Austin Alterations staff was really friendly, and she told me the easiest thing to do would be to put cups in the bust of the dress to make it fit, instead of actually altering the dress. I passed, because the dress is 2 or 3 cup sizes too big for me, so this was not an acceptable fix. However, I would take things here again if they were more straightforward, like hemming jeans or something. read more

They did an amazing job on my bell bottom jeans i needed hemmed. Couldn't have asked for better!!

They did a great job with the two jackets I dropped off a couple weeks ago. I bought one of them from a thrift store and the other was new from Kenneth Cole. They tailored them both to look amazing. They are very friendly and personable. The price might be a little higher than a few other tailors around town, but the quality of work is exceptional. read more

This is my go-to place for any alterations or custom tailoring. I have taken them a complicated military band tunic that was not made right and they took it apart and put it back together for an excellent fit. I can also depend on them for adjusting straps and buckles on Scottish kilts (yes, they can work on a vintage army kilt! Try finding another place in Austin that is up to that challenge). And they are careful and precise dry cleaners as well. I never hesitate to take them my unusual items as well as the simpler stuff. Their prices are fair for the quality of work -- often done by hand -- and their reliability and willingness to work on a job others would turn down or not do well. By the way, customers can park in the back of the building and not get stuck looking for drop-off or pick-up parking on Lamar. (The horrible traffic congestion on these local streets is the only downside to coming here.) A very superior Austin business! read more

I just picked up another dress perfectly tailored by Brenda at Austin Alterations & Cleaners. From Casual to Couture she is the BEST: friendly, professional, helpful, a great eye and advice on alterations and a delight to see everytime I am in her store. read more

i have been taking my cleaning and alterations here for years. the owner, brenda, is just lovely, she will remember you, and treat you as a friend if you become a regular. you can always expect quality work. i take really good care of my clothes so they will last. i completely trust that they will treat my clothes with the same care when i drop them off to be cleaned or altered. brenda also does amazing alteration work. i have had two vintage dresses taken in and she did an excellent job on both. read more

Don't go anywhere else! I took my wedding dress for alterations after reading reviews on Yelp. The woman who helped me was great. She has a great eye for fit, and she makes honest suggestions with out being pushy. I was very pleased with her work on my dress which included creating a new neckline, hemming, and a few other minor changes. She was friendly and very helpful. I believe her pricing is very reasonable, not cheap, but well worth the quality. Hands down the best alterations experience I have ever had, and being very petite, I have had quite a few! read more

Great, reliable and friendly service! I have been a regular here for over 3 years. I get dry cleaning and alterations done here. Dry cleaning turn around time seems to be a little slower than other places. The attention to detail in with alterations is great. I've had simple hemming to altering evening gowns done. The owners are flexible with getting things done faster, if you're in a hurry. Also, I appreciate that it's a small family business, and prefer it over going to large chains. read more

I moved to Austin a few months ago and tried several alterations location. I gave them a chance and they were awesome! This has since become my favorite alterations place! read more

Brenda is by far my favorite tailor in the entire city, and I've looked. Here's what you need to know: 1. The quality of her work is great. I couldn't ask for any better 2. Has a great eye for fit (in my case, suits) 3. Turnaround is very precise and she'll work with you on getting your items ready by when you need them. I had an emergency and dropped a pair of pants off Saturday at noon-- they were ready by Monday 6PM. Customer for life! read more

The feng shui of this place leaves a little to be desired but if you can get parked and figure out which door to go in you will find attentive people ready to help you. I took in a long dress to be hemmed and their price was one third of their competitors a block away! I like the family-owned feel also. read more

Austin Alterations is AMAZING!!! I won a wedding and had 6 weeks to get everything together. I went to Dallas and bought a sample dress that was way too big. I was told it was okay and it could be sized down.... that was really bad advice. I brought my dress to Austin Alterations with 3 weeks until my wedding and they promised it would be done. They did some serious alterations. I had lace, beading, a long train and several layers to bustle. They had to resize the bodice twice. Based on the reviews I knew they would do the alterations correctly. When I tell you these alterations were worth EVERY PENNY!!!!!!! MY DRESS FIT PERFECTLY!! I am so thankful they were able to do the alterations with super short notice!! Thank you Austin Alterations!! read more

Brenda has been tailoring my shirt and pants for years. She's friendly, extremely hard working and part of what makes Austin great. The pricing is fair and she is very knowledgeable. Just a tip, I prefer her standard hems over the 'tricky' hems everyone does lately because they last forever... but she'll happily do those if you want. read more

Brenda at Austin Alterations & Cleaners is amazing. SImply amazing. We bought a wedding dress that was much too large for my daughter at a consignment store. We are new at this wedding business and had no idea how much alterations would cost. This dress has layers and layers of tulle, and a fitted bodice with handmaid lace and embroidery. We had been to a few other places before we found Austin Alterations. The other places either told us that they couldn't do the job because it was too intricate, or that they would charge 3 times what we ended up playing Brenda. She did an AMAZING job with this dress. By the fourth fitting the dress looked like it was made for my daughter. I was skeptical at the beginning that this could be done, but Brenda did it. I am so thankful that we did not have to go and get another dress. My daughter has the wedding dress of her dreams because of Brenda. We couldn't be happier. read more

Absolutely perfect tailor in Austin. I worried so much about my pants before cuz US size is not suitable for an Asian. This is my second time here and I've already turned more stylish than before according to my friends! Thank you so much! read more

Awful service and its expensive for no reason. The quality of the work is poor at best. I had several things altered and on the first wear, the alterations unraveled. I called them about it and the owner Brenda sounded nice, BUT when I went in, she tried to say that it wasn't what I had asked for, etc. She was rude and would not help me out. I will never return to this place for anything. read more

Tuesday morning I took two dresses there. I was nervous because I figured they'd be a bit more expensive due to the area, but I did need my stuff quickly and it was very close to my work. I needed to add a buttonhole to one of the dresses and to have it ironed, and I needed the other dress dry-cleaned with a very small tear sewn up. The woman told me they would be ready Thursday afternoon. I was happy, as that was exactly when I needed the dresses by. So Thursday afternoon came and I dropped in, only to be told my clothes weren't ready yet. The clothes don't arrive on the premises until 6pm, she said. I pointed out she told me Thursday afternoon, and here it was, 2pm. She then pointed out 6pm was written on my ticket, a ticket that I had shoved into my purse upon being handed it on Tuesday and I never looked at it again. I thought that was a rather disingenuous move of her, because had she told me 6pm I wouldn't have left my clothes there. And I wouldn't've had to sit at Book People for several hours waiting for my stuff. And who considers six o' clock the afternoon, anyway? So, when I arrived at 6 to grab my stuff, I wasn't expecting the price to be that great. And holy cow, was I right. Almost 50 friggin' bucks! Only the tag for altering is itemized, and that tag lets me know that adding an extra buttonhole onto a cotton strap is $12. Then, to repair approximately a half inch of torn seam was $8. And, somehow, to get one damn dress ironed and the other dry-cleaned added another $25+ to the bill. W.T.F. I can't even be impressed on the sewing, because really, how much skill can be evident in such minor work? Screw this place. Take your clothes to Nelda's Tailors instead. The only reason I didn't on Tuesday was because Nelda's doesn't do cleaning, unfortunately. But whatever you do, don't pretend Austin Alterations is a great place because they altered and cleaned your clothes. Basic competency at one's trade should be expected, but those ungodly prices shouldn't be tolerated. read more

I was going to a tailor's downtown, who I initially liked very much. But then I found Austin Alterations one afternoon when I realized I needed two pair of pants tailored for a wedding I was going to the very next day. I rushed over, and asked if she could just do at least one pair straight away for me, and she said of course. She also took measurements for the other pair (to do later). When I came that evening (!) to pick up the pants, she had both pairs ready. The price was quite reasonable and her skill was apparent. In fact, she even showed me a glitch in how my old tailor had previously altered one pair. To my surprise, I agreed with her assessment. This is totally my new favorite tailor. read more

I took a huge risk and ordered a formal dress online a week before a big event. The dress came 3 days before the event, leaving me searching for someone to do some rush alterations. Brenda at Austin Alterations was the only person I spoke to who was willing to take on the challenge. The initial fitting took no more than 10 minutes, and my dress was ready to go 2 days later and fit perfectly. Brenda was very personable and had a great sense of humor, making her very easy to work with. She heard me out and was able to nail everything I asked of her. I will absolutely be returning to this shop for any future alterations. read more

Brenda is our favorite business owner in Austin. I would give her 10 stars if I could. She is so talented and does such an amazing job. Highly recommend! read more

Brenda is wonderful. I took my wedding dress in to have it preserved. It came back in half the time quoted and they did a great job. The price was reasonable and what I expected to pay for having it done. They do quality work, have a friendly atmosphere and the price is reasonable. Glad I found them! read more

Brenda did four separate fittings for me with my wedding dress, and insisted on it because the dress was so delicate. She did a perfect job, making what was a 4 size too big, designer dress, fit me perfectly! I was amazed at the price she charged me for all of it too-- not bad, around $200; which it would have been anywhere else (if not more). She has also taken care of pants and other items for me over the past two years, and always does a great job. read more

Alas, I found myself stranded with my friends artist sxsw wristband, broken, and my own naked wrist. I wandered in to this fine establishment and they were kind enough to give me a needle and thread. Some great music was seen that night. read more

I just started working in North Austin and needed to find an alterations place for a new blazer I bought at Zara. I want to say this is the one and only time Siri on my iPhone came in handy. When I asked for an alterations place Austin Alterations & Cleaners came up. This is their new location (off Spicewood Springs Road). I have to say it was a job well done. Lisa was very friendly and helpful. She gave me options and explained to me what she'd have to do. I just picked up my blazer and it fit like a charm. Thank you, Lisa! I plan on going back and revisiting whenever I have an item of clothing that needs a little tweaking. 5 Stars. read more

I took two expensive leather pieces here. The service was amazing and my pieces are going to be beautiful and timeless The owner really helped me figure out the best options for my pieces. I am excited to wear them. Also, she was able to keep the really beautiful stitching and detail on the pieces. I will continue to use them for other alterations because the leather work went so well read more

I took a jacket there to have the zipper repaired, and was given a quote of around $40. When I went to pick it up, she notified me that she found a pull of the same color in her shop, and it only cost me $10. I appreciate that she was honest and saved me the money. I think it's fair to say that most companies would do what makes them the most money. read more

Brenda and her team here at Austin Alterations and Cleaners are unmatched. From the quality of the alterations, to the commitment to honesty and customer service, Brenda will always have my business. I've worked with quite a few shops around Austin and haven't experienced quality like this. I enjoy my trips to visit Brenda and look forward to being a loyal customer. Highly recommended. read more

This place seriously over charges. Make sure to ask how much it cost before doing any kind of measuring. They slapped me with ~$190 charge for just shortening the sleeves for 5 tops. read more

I have used this shop several times in the last year and I'm always satisfied with their professional, high-quality work. They do exactly what I ask and have it ready on time. The one time I was not fully happy with an alteration, I brought it back and it was fixed for free. Best of all, the owner, Brenda, is much nicer than the folks @ Ace Tailor's on 12th Street, which often get defensive and accusatory when you have an issue with their service. read more

Caveat: I didn't have anything altered here, so I cannot speak about the quality of their work. What I can speak about is the cost of their work. After reading many positive Yelp reviews, I decided this is the place for me, especially considering it is convenient to where I work. The Job: I have 2 thin, cheaply made cotton shirtdresses from India that I need to have let out at the bust. No lining, no darts, nothing except two seams that need to be opened and sewed back together from the waist to the armpit with the extra fabric inside the current seam. I could do this myself, but I don't have a sewing machine. She quoted me $60 for the work. $50 for the labor and $5 for each garment for the "rush job", as I need the work done before the end of the day tomorrow. Ripping out 4 seams and sewing them back together takes an expert tailor about 15 minutes. I need to get in the alteration business, if the going rate is about $240/hr. I wouldn't recommend this tailor unless you have money to burn or an intricate job that requires skill deserving of the price. On a somewhat unrelated note, I also intensely dislike when merchants, who all clearly speak English to you when a sale is promising, immediately begin speaking in their native tongue, while you're in the store, when it becomes clear you are of no monetary value to them. Sure, they're probably talking about the weather.... read more

I have tried all the cleaners in town and this one is great. Its a one stop shop for good dry-cleaning and professional tailoring. I have brought everything from swim-suits to bridesmaid dresses and they can work wonders! The lady who owns the shop is always there and provides excellent customer service. I live downtown and am very picky about my clothes..this is one place I will return again and again. read more

We trust this place with everything. They did an amazing job tailoring a suit for a wedding with a very short turnaround period. They were honest as well, telling us which alterations shouldn't be done because they would have cost extra without much actual benefit. Great people, great service. read more

Before Austin Alterations I hadn't found anyone in town I could trust to consistently do a quality job. They are honest and transparent with their pricing even if it isn't the absolute cheapest place in town. I needed multiple items altered prior to my wedding and Brenda made sure to squeeze in the project, so I could look great for the big event. I can't recommend this place enough! read more