STAY AWAY FROM THIS COMPANY!!!! I thought I was saving money but ended up spending so much more replacing the items their movers lost and broke during the move. This company lost all the hardware to my king size bedframe and left it in pieces at my new home. They snapped the legs on my son's queen size bedframe and left that bed in pieces as well. I had a large book shelf that the movers left propped against a wall. When I went to move it the thing toppled on top of me. The movers broke the foot on the shelf and screwed a nail from the broken foot to the splintered base to balance it and never said a word. This was a heavy bookcase and they are lucky I was able to catch it before it knocked me over. The movers also scratched multiple walls of my brand new built house. They were in such a hurry they were tossing stuff everywhere. When I contacted Tammy regarding the damage with pictures she never responded back to make the situation right. Lesson learned. You get what you pay for. And the fact that they ignore all claims of damage is shameful. Stay away from this company! read more

I refuse to give them any stars.... I wish I would have read these reviews but they were decent when I used them a year ago. My story is much like the others.. move than 3 hours late, Tammy (the owner) hanging up on me, lying to me, breaking dishes that they won't acknowledge, and costing me MORE to move out of a 3 bedroom apartment than it did for them to move me out of my 3400 sq foot house. The most surreal part of the move .... after having the movers follow me to the bank where I promptly paid them the full amount (counted it out to them) and Tammy has the nerve to call me 5 minutes later and tell me I shorted them. In what world do you take someone to the bank to get money and short them?? I am letting everyone I know -- realtor friends, the builder in the new subdivision I am using and friends -- that they are the WORST! DO NOT EVER USE THEM and PLEASE SPREAD THE WORD!!! read more

I would rather give zero stars but since that is not an option I will give them one! We used Austin affordable movers on June 1st to help us move from south Austin to north Austin. To start off they were late: the two young men called my husband to ask if it was ok that they were late so they could grab a bite to eat, they weren't schedule for a lunch at all they said. Us being human of course said yes. A quick bite to eat turned in to almost 2 hours later... Next they showed up with a budget rental truck! They didn't even have there own truck- which as you can see by there pics is not what they advertise they use! So after packing the truck all day as they get closer to the end they realize that not everything is going to fit! There would be basically a car full of stuff leftover. We didn't mind them having to make an extra trip (you pay by the hour), but they insisted that they pack my husbands Yukon with the rest, which includes a huge Samsung plasma TV. We oblige, they promise to use blankets and pack it just right so nothing will happen to it. I can give credit when due: and yes the two guys worked hard (that's there job), but along with being late, they also did not finish until after 11pm! We bought them pizza and soda for all there hard work and gave them each a rather large tip because they had worked so hard (and obviously unaware of the problem to come). They finish everything and we pay, thinking everything it fine. A few days later after unpacking all my boxes and getting ready to install the TVs my husband pulls the tv away from the wall, which they had placed there with a moving blanket covering it... And low and behold is a huge scratch across the front of it! It was obvious that they put the tv that way against the wall on purpose, and that they had placed the blanket folded up on that section of the TV as of covering it up! Ok... So yes we were upset and disappointed, but we figure its ok, we will call them and let them know. Well Tammy, of course apologized and assured us it would be taken care of and that this never happens and not to worry... It is now September 9th, and we just now finally got an answer from her as to how it would be taken care of: we would be paid $0.60 per pound! Can you believe it? I would like to add that Tammy never called us, we always had to call her. And that recently she wouldn't even take our calls, but as soon as we blocked our number she would answer! She also failed to tell us how long the process would take, and falsely ensuring that we would be taken care of. My husband owns his own business, and so we know what customer service means, we know you can't always make people happy. But this is beyond that! After reading some of these other reviews and having an "ah ha" moment and realizing I am not the only one who has gone through this I feel stupid. This could have been prevented. I'm hoping that if nothing else it will help you to choose someone else to move you! These bad reviews are the same because this is a terrible company! One who is always late, doesn't use there own trucks, and one who ruins your belongings and doesn't help you to recover the damage they did! That TV was $3300 new, and we would have been happy with replacing it with something compatible, at current retail which is a lot cheaper. Tammy is a horrible owner/manager. She will not take care of you. She will take your money and run! DO NOT USE THIS COMPANY! read more

The name says it all. You get what you pay for. I tried to save some money on moving and I found Austin Affordable Moving. I'll try to capture it all here: 1. Showed up 3 hours late 2. Broken 42" LCD TV 3. Damaged a few nice furniture items. 4. Broken picture frames. 5. Broken statue. I attempted to work something out for the broken TV but I have had no luck. I believe I was offered $24.00 Yes, twenty four dollars. read more

I got played like a fool by this company! Kyle & Ryan were trashy & unprofessional. Ryan was slow moving and seemed like he did not want to be there. I wanted to help and make the process quicker but Kyle kept trying to get me to leave. I made a huge mistake and eventually left them unsupervised. It only should have taken them no more than two hours to load up the truck at the storage unit. (That's how long it took my boyfriend & I). Six and a half hours later, these hoodlums show up reeking like cigarettes with cups left over from lunch. I got charged through the roof and they broke a leg off my coffee table, which they took no responsibility for. Not to mention the dirty black finger prints all over my furniture. Save yourself the stress & go with another company. Austin's affordable moving company is not so affordable! read more

I have waited a year for this company to respond. When they completed the move, the men were unprofessional, not courteous, and I caught them multiple times taking breaks to extend the time. The price ended up being 4x what I was quoted, then to top it off, they left over $3000 worth of item at the original place! When I contacted Tammy McGuire, she offered $30, then when questioned, never responded. It has been a year now and I have had to file with BBB to recoup what was lost. read more

Do not move with them. Bad customer service and didn't pay me for broken and missing items. To make a long story short, I had 2 movers come to help me move out of my apartment. As they were dismantling my bed to get it onto their truck, one of the movers broke the screw off of one of my bed legs. Their solution was for me to either put my bed on bricks, go to Ikea for a replacement leg, or just not use any of my bed legs at all. I told them I specifically bought this bed for the storage underneath it, so not using the legs wasn't an option. I also told them that Ikea stopped making this bed awhile ago, so most likely wouldn't have a replacement (which i later found out to be true). More on the bed legs later. When they started dismantling my bed, the same mover that broke my bed leg used a tool kit of mine that I had sitting out in my living room. He didn't ask me if he could use it, just picked it up and started using it. I would have been okay with that, except I never saw the tool kit again. I really don't think they stole it; I think they probably mistakenly put it on their truck. Either way, it was gone and nowhere to be found in my old and new apartment. I called the owner, Tammy, a few days later to let her know what happened. She told me they would have to check their trucks for the tool kit and would let me know. Fine, no problem. When I told her about the bed leg, she asked me to email her pics of the damage, which I did, and she said she would get back to me. In the mean time, I checked with Ikea about a replacement and found out they didn't have one, so then took this damn leg to 3 different hardware stores, the 3rd one finally telling me I needed to take it to a machine shop for a tap weld. I called Tammy and let her know; she told me they would pay for the cost of the weld. Awesome. I get it welded, cost $25. I offer to send her the receipt, she says don't bother, they will cut the check for me this week. I ask her about the tool kit; she says they haven't seen one and she thinks I lost it. I remind her the mover was the last person to touch this tool kit. I also told her that I've had this tool kit for over 10 years, and through several moves, one all the way from the east coast, and have never lost it. She finally agrees to pay me for it. I lowball the cost and ask for $20. She agrees and says the check will be there by the end of the week. A week goes by, no check. I call Tammy and ask what the status is; she tells me it's coming. This goes on for about 4 weeks. Then she stopped answering my phone calls. I know these items didn't cost a ton, but for a working grad student, it's a lot. It was also all just a big inconvenience that they were responsible for. Yes, movers break stuff sometimes, things get lost, shit happens. I understand. But if you're a quality company that actually cares about the work you're doing, you'll do your best to replace or repair the damage, or pay for the cost. At the very least, pick up a phone call, return a message, and don't promise a customer that you'll pay for the damage when you have no intention of doing so. It's a shoddy and cowardly way to do business. Do not move with these people if you would like your items in the same condition, or at lease expect to be compensated for what was damaged or lost. read more

I agree with other reviews that they were late in the estimated time of arrival. I was told between 12 and 1, and they showed up at 3. Ryan and Erik showed up in a budget truck, and had their own dollies and moving stuff. I hired them for unload help into a 3rd floor apartment. They did work hard, but needed supervision as Erik was texting, receiving and making calls on his cell phone when he was not the team manager. And he (Erik) complained every time he entered the apartment on how tired he was, how hot it was, going up the stairs, etc. Granted it was a hot afternoon, and we had some heavy stuff, but I didn't need to hear it constantly. If he doesn't like his job, he needs to find a different one. Ryan was professional and hustled. I would hire them again, but I would supervise from the beginning. read more

I moved from Austin to San Antonio and used Austin Affordable Moving based on the prior Yelp reviews. Tammy was excellent in setting up an appointment for me and confirming all the details. Will and Kyle showed up right on time, yes in a budget truck but do you care what the sign on the truck says? The guys worked hard and started loading the truck lets say around 9:30 and were finished unloading in San Antonio by 2:30. Nothing was broken or damaged in the move. This is a great affordable moving company. You cant do better then Austin Affordable Moving. read more

Second time I have used these guys and couldn't be happier. They fit me in last minute- a Thursday before a Saturday move, then they call w updates on the moves scheduled before me. I lucked out and was bumped up and these guys move fast and CARE about your stuff! They wrapped it all up, used blankets were careful but also didn't move as slow as molasses. They're polite and nice and made my move so much easier. Lots of stuff I planned on taking in my car and they ended up getting as much as we could in the truck- making the load on me 10x easier. Also did it all within two hours! I highly recommend them! read more

I have moved several times, always with the help of a mover....these guys were way better than the usual! They were quick, efficient and very careful with my new floors. I had told them I just painted and installed new floors and it was like they didn't even come in. They were so careful and courteous. I liked them so much that I had to have a couch set moved and I called them again yesterday. They got me in right away, my couch set was delivered to me seamlessly this morning. Awesome guys and the right price! read more

Worse movers ever. I told Tammy everything that needed moved. We were also combining 2 apartments. She quoted me $550.00 and it ended up costing me over $1400.00. She sent them over with a little truck and ended up making 2 trips. Took them 2 days to do it instead of the one day they promised. I had 2 lamps broken, a big scratch on my new dining room table and a glass tv stand is missing. The second day, 2 new guys came with no materials to pack the second apartment, so I was having to quickly unpack, so they could use the empty boxes. Ryan and his partner left 2 vaccumms, and towels at the old apartment. THESE ARE NOT PROFESSIONAL MOVERS BUT MORE LIKE THE KEYSTONE COPS. Buyer beware...they will take you to the cleaners. read more

THEY ARE THE BEST!! We loved them so much!! Not only were they well priced but they were SO professional and all the men were such gentlemen! And Tammy was amazing too! She called to remind us and check in with the move, etc! I HIGHLY recommend them! We used two men and a truck on the move before this one and they were so lazy and horrible! This was the complete opposite and an amazing and enjoyable experience! read more

I used them several times and will again in a few months. Very reasonable pricing, on time, courteous, careful with my things. Highly recommend! Will and Kyle were great to work with. The dispatcher was also very professional. They aim to please and their not trying to retire on each move they do. You will enjoy working with them! read more

I have used Affordable Moving every time I have moved most recent 7/17. Thank you Tammie for your patience. Will and Thomas thank you for working quickly and doing a good job. I will continue to use Affordable Moving. read more

They did an alright job before you consider the following... Although we booked the morning of, they severely underestimated the time they would be arriving by. We were quoted 2:15 originally and called back hour after hour when nobody was showing up. Each time we called, Tammy (owner) kept saying they were giong to be another hour late. I would expect that a reliable moving company should, should be able to estimate the length of a job within an hour or so..not to keep providing incorrect estimates hour after hour. I assume she was not being upfront with us because then we would have looked elsewhere if we knew how late they were ACUTALLY going to show up. (This caused us to go over on our time we rented our moving truck for). When I called the office the next day, Tammy said that she was sorry but that is to be expected when I book a move the day of. During our conversaion she mentioned their "mistake" then quickly took it back and said it wasnt their mistake. She took ZERO responsibility and she said that I need to call the Uhaul truck rentals to work out the issue of exeeding my rental time with them since it wasnt their mistake. She also said I "should have rented it for 24 hours".Oh ok my mistake...?! Being that we rented our own truck, the movers also showed up at our unload destination about 20 minutes after we did in their own car. I don't know where they were during that time, but the fact remains. if I could do it all over again, I'd go with a different company. They overextend their staff, set unattainable appointments, have no follow-up communication, and nothing done to compensate the wronged customer. She will only place the blame on you. read more

This review is well overdue. About a month ago I was looking for affordable, but careful movers. I found them and this is them! Not only were they WAY more affordable than other well known moving companies here in Austin, but they were excellent. Sure, they got here 30 minutes than expected, but they had a sense of humor and did the job quick. For a one bedroom 800 sq. ft. apartment,they were able to load and unload the truck in two hours flat. I'm talking about moving from and to 2nd floor apartments. The movers, Nicholas and Rene were great. I would recommend this company and the movers to anyone who is moving. Plus, the company didn't charge gas or traveling fees unlike the other places I had called. read more

YALL! THESE GUYS ARE INCREDIBLE!!!! Kyle and Cole are angels on earth and this place is SO cheap compared to most moving companies! They were quick and efficient! These guys HUSTLED which is highly appreciated when paying by the hour. Tammy is amazing and so easy to work with, I don't have a single complaint and will use them in the future and tell everyone I know!! THANK YOU!!!!! read more

SO happy with my experience with these guys. The scheduler was thorough and followed through. The movers were on time and finished in the estimated amount of time and came in right at the quoted amount. They were courteous, fast and careful with my stuff and were just so very kind. Would absolutely recommend them to anyone and will use them next time I move!!! read more

Great experience - I called last minute and Tammy graciously accommodated my work schedule and got the move done within 2 days of my requesting it. Tammy texted me to let me know that the movers had finished a job early and could make out early if I could! Cameron & William were friendly and moved swiftly; they even helped get my appliances hooked back up. They were cautious with my stuff & everything is in the same shape it was when they got there. If/when I move again in the Austin area, I'll definitely be calling Austin Affordable Moving. Thanks, y'all! read more

Thank you for helping me move out of my son's apartment in Austin! Your team was professional, quick and knew what they were doing! I called at last minute and Tammy was full but brought in 2 gentlemen on their days off as I was desperate. Tammy stays in touch with you also! read more

What an amazing business. I scheduled the move with Tammy, received a rate (not an estimate), and did not get charged any hidden fees. The guys that moved my belongings were also great. They arrived, began working immediately and finished on time. Also, their rates were better than everyone else's rates. It really is as good as it gets. read more

I am happy to have selected this team. The guys were extremely punctual. Very professional and respectful. My move was a hard one with many trips up and down stairs however the team pushed through and finished in a very timely manner. Not one thing was broken as they were very careful. The price was affordable and comparable to other companies I looked at. This company was very responsive and called us back unlike some of the others we contacted. Thanks for your professionalism, I was impressed. read more

I used these movers for a local move in Austin and they were great. Tammy was prompt to respond to my request for a quote, the guys showed up on time and worked very hard to get everything moved quickly (even during the rain). I definitely recommend Austin Affordable Moving! read more

Affordable moving did a great job! I moved from a third floor apartment to a house and they did it in about 2.5 hours. The movers were very friendly and efficient. read more

I booked with Austin Affordable Moving to help me with my move from one apartment to another. I requested a quote prior to the move. They sent movers to walk through the apartment and generate a quote for me. On the day of the move, Tammy called me and asked if it was OK if the movers arrived earlier than our agreed to time. The movers arrived at the new agreed upon time. The movers were very professional. I was provided with a sheet of paper to review which specified the rates which were previously agreed to via e-mail. The movers properly packed the truck with my items. Took care on taking items apart and reassembling. They were extremely helpful, courteous, and offered to move anything else I needed in the new apartment. They asked if I knew where I wanted things to be placed prior to bringing in the items so the items would be located where I wanted them. After moving in some items I changed my mind on location of some items and they easily moved it for me. I've had bad experiences with movers prior to Austin Affordable Moving. I am glad that I had a great experience with these guys. Would definitely recommend them and use them again!. read more

I had procrastinated on calling movers for my big move date and 2 days before, I panicked! Luckily Austin Affordable Moving had open times for the day that I needed to be out of my old place and into my new one. Kyle & Will did an amazing and quick (not careless) job of packing up my old place and unloading into my new one. Even with the hiccup of the new apartment complex choosing that day to paint our new building, they were able to quickly come up with a resolution as to not get paint on my furniture and/or ruin my floors when they moved in. I highly recommend this company for any move that you may have. They were pleasant to work with and affordable. read more

I had a really great experience with this company. I had to hire movers fairly last minute to move my stuff out of a POD and into my new apartment. The woman who processes all the work orders Tammy was extremely helpful and friendly. The labor rates are quite competitive. $130 for the two-hour minimum. Jose and Ashton were my movers. They had to move my stuff across a hundred yards of wet grass and up two flights of stairs to my third floor apartment. They got it done in the two hours and had a great attitude. Remember to tip your movers, folks! read more

Austin Affordable Moving is the Definition of professional! I tried booking a couple of different moving services,but had to opt out due to communication issues. Since the moment I called Austin Affordable Movers, they have been in communications with me via phone and email. Kyle and Ryan were my assigned movers. These guys are very hard workers and courteous to their customers and property. They were able to get my one bedroom apartment moved within the 2 hours I Requested. These guys well deserved the tip I left them at the end of the day. I can't stress how professional and efficient this company is! read more

Set up within 24 hours. Tammy, the owner, was very quick to respond to an inquiry(at midnight!) I had a wonderful experience with two gentlemen that unloaded my relocube in an hour and even put together some of the bedroom furniture with the extra time allotted. They required no supervision, were incredibly delicate with my valuables and friendly. read more

These people are customer-centric. I called 5 moving companies to see if anyone would be willing to pick up my Christmas tree from HEB plus and bring it to my apartment. I am a single mother with no family in the area, and I was willing to pay to get the job done. After calling around, I finally decide to call Austin Affordable Moving. A nice lady answers the phone and she gave me a quote which we agreed upon. Then, she worked with me on the timing, and gave me updates over the phone to let me know when Will, the mover, was about to arrive. Their customer service is amazing. He carried my 7 or 8 ft. tree up 3 flights of stairs and helped me screw it into the base. Needless to say, I tipped him very well! It was their willingness to help and their customer service that really impressed me. Will did an excellent job and went above and beyond. I recently moved into this new apartment complex, but when I move out I will be using Austin Affordable Moving for my next move. I told Will that he just made a little boy's Christmas, because when my son gets home he's going to love seeing our REAL Christmas tree. Thank you Austin Affordable Moving. read more

I would just like to let everybody know in America about Austin affordable Movers !! They move my mother down free flight upstairs. And Up 3 flights of stairs !! Austin affordable Movers broke several things, the most important thing that they dropped and broke down 3 flights of stairs was my mother washing machine and let me say brand new, so the movers hook it up and they didn't even tell her that they broke it or dropped it she found out the next week when she went in to do laundry water was!!!!! Reached out to Tammy the owner to let her know now I must say when my mother spoken to Tammy she was rude from the jump so I took it upon myself to start recording conversations she told my mother and I that she will file a claim she told my mother and I to take pictures and email it to her and the process takes 90 days remember we did it a week before Thanksgiving Tammy and her moving crew move my mother a week before Thanksgiving we called her the next week to let her know what happened to the washing machine and other things !! As of March 20th the 90 days is up. Call Tammy today to ask her what was the outcome of the claim she tells my mother and I is $0.60 per a pound so she wants to offer my mother $100 she claims it's in the movers contract she believes more in her senior movers and workers then she believed in her customers !!!! And then and then tell me is so rude when I tell her that you're not just going to lie to my mother and makeup stories so I told Tammy that you lie to your customers and that's not fair because my mother is a senior citizen my mother put her trust in Austin affordable Movers and you just f***** up her s*** Tammy made my mother wait 90-plus days to get a offer of $100 that's unacceptable she spent over $100 at the laundromat within the 90-plus days so I tell Tammy you are being recorded from day one and we will see you in small claims and I will post the comment to let Austin Texas know about Austin affordable Movers how they prey on the elderly that's not cool so when I let Tammy know that she was being recorded and that we was just going to go ahead and take her to small claims she got upset and slam the phone down in my face so I want everybody to think twice before you go through affordable Movers now I see when you are new customer she always say leave good comments Austin affordable movers don't deserve no good comments so if you had any problems with Austin affordable movers put your comments up here voice your opinion America this needs to stop stay tuned for comments 2!! read more

Polite, prompt and affordable. The two guys that came worked really hard the entire time! I will definitely use this company again!! Highly recommend. read more

Kyle and Will with Austin Affordable Moving were very friendly and professional. I was grateful they could schedule our move with less than 24 hours notice AND on a Sunday. They placed a complete truck load into a 10 X 10 storage unit with strategical excellence. No doubt one of the best moving experience I have had. T. Butler read more

The guys were on time and efficient, nice too. I really liked the lady that assisted with scheduling the move, I think her name was Tammy. She communicated with us very well. A big plus was that they were able to move us the day before we needed the service done. I was surprised when someone answered the call at 7 pm on Friday, all other companies were closed at the time. There was just one incident that is keeping us from giving 5 stars, some items dropped-my husbands favorite glass broke. Other than that, they did a great job and the business lived up to their name "affordable". The last time we moved we used Two Men and a Truck and it came to be over $600 with about a $300 credit from the apartments we moved into-never again. read more

Top notch job by these guys. Arrived early, explained the pricing and times, and got right to work. They were very careful with my fragile boxes and heirloom furniture, and they were incredibly efficient. I am all around very pleased with this company, and I would absolutely recommend them to anyone looking for high quality movers. read more

This review is coming a little late, but here it goes! We moved at the very beginning of January, and it was a last minute move. Tammy was great with the booking, and even called on a Sunday (New Years Day) to confirm the move the day before. The time window they gave was great--they would show up in a window of 2 hours. Some companies gave me a window for half a day, so it saved a lot of time. The movers--Will and Thomas--were great. They showed up right on time, were friendly and very quick. They were ready to unexpectedly break down any large furniture, and protected the door frames from damage. The move was done way under 2 hours! I highly recommend this place! read more

Hired them again for this last move and they didn't disappoint. They are hard workers and are very polite and friendly. 5 stars!

AWESOME moving experience with Austin Affordable Moving. I had them move my son from his second floor apartment in San Marcos to a new location on the THIRD floor closer to Austin campus... and it went smooth as silk. From the moment I set up the appointment with only a few days notice until the completion of the move --- not a single issue or complaint. Tammy confirmed the appointment the day before, the moving team (Will and Kyle) arrived on time, were complete professionals and moved so quickly! I couldn't believe they could get all that done in less than 3 hours... and that included almost 40 minutes of travel time. I will definitely use this company again (in another 6 months when it's time to do this all over again.) -- But now I'm not worried about who to call and will it go smoothly --- I know exactly who to call and hopefully will get Will and Kyle again -- I will absolutely request them.! read more

I moved from South to North Austin at the beginning of June and my movers, Will and Kyle, were really fantastic. They arrived on time, after a call from their Dispatcher Tammy, who called me at the beginning of my timeframe to give me plenty of notice to be home and ready for my move. All items were carefully wrapped in plastic and carried or dollied to the truck and organized in a logical and safe method. They were quick, efficient, super friendly, and did not take a single break. My 2 bedroom apartment was loaded in under 1.5 hours and unloaded in just under an hour. Everything they did was efficient and courteous. Highly recommend! read more