They solved a battery problem with my laptop last Fall, and today, they replaced the cracked screen…read moreon my cellphone. Both projects completed same day in just a few hours and for a fair price. Nice employees, too,

Extremely Disappointing Experience -- Poor Repairs and Even Worse Customer Service…read moreI would strongly recommend looking elsewhere if you're considering using this location for a repair. My laptop was taken in for repair, and the technician installed or ordered the wrong part. I specifically made it clear that I did not want to be held responsible for any damage to a part that was incorrect, especially since the part technically belongs to the company and is not something I want or need. For two weeks, I went without my laptop while they waited for a part to arrive. During that entire time, no one ever called me to provide a meaningful follow-up or update. I ultimately had to reach out to the company myself. When I spoke with Stan, instead of taking responsibility for what went wrong, he repeatedly told me that the situation was my fault because I left the laptop there for two weeks. That completely ignores the root cause: if the technician had ordered or installed the correct part in the first place, none of this would have happened. I was also told that I could simply come pick up the laptop and use it whenever I wanted. Yet somehow I was still being blamed for not having a working laptop for two weeks. That logic is unacceptable. Stan also told me he could not issue a refund or start the correct repair that day. What he could do, apparently, was begin the reversal of the existing repair so that I could pursue a refund. That raises an obvious question: if he has the ability to reverse the repair, why can't he address the actual problem and make the situation right? The customer service during the call was just as disappointing as the repair itself. Stan repeatedly talked over me, insisted that I was wrong, and continued trying to place the blame on me rather than acknowledging the company's role in creating the situation. Mistakes can happen. What matters is how a company takes responsibility and resolves them. In this case, I saw neither accountability nor a genuine effort to make things right. If you're looking for a repair shop, I would seriously recommend taking your business somewhere else. Based on my experience, the staff are not on the same page, communication is poor, the repair was mishandled, and customer service appears to be the last priority.

Came to this location turned in two phone to upgrade and got an iPad with a line and an upgraded…read morerouter. The amount the sales person Malik gave us as what would be our total monthly payment was incorrect and we didn't actually get the credit for the phones we turned in. When I called verizon they shared The staff member that processed the turning over credit didn't correct it like he promised he would now I've had to call in to Verizon's over 5 times with still no resolution. Scummy way to do business. I'll update if this ever gets corrected not feeling hopeful as I'm 5 one hour calls in Update found out the associated added insurance to all of our phones and iPad after we told him we didn't want it totaling over $50 monthly

We have been customers for years. Dude refused to put on a screen protector as a courtesy. 0 stars…read morefor this very sad, empty location :-/

Great people fast service and I got a free gift…read more Highly recommended Good phone covers

I sent a generic quote request through Yelp and immediately received a response from the owner. He…read moregave me a great price and asked if I wanted to come in today or tomorrow. I already had an appointment with ubreakifix for 3 pm so I didn't reply. The company called and said at my 3pm appointment I'll be paying a deposit for parts and my phone can be fixed in 3-5 business days. I was set to travel in a couple of days and needed it fixed. So I replied to the owner of Cellairis and said I'll be in at 12:30. I went in and was greeted by two young men. My phone was done by 1pm!! This was the second time the screen on this phone was replaced and apparently the first place did a bad job. Screws were loose or missing. They seemed like a very knowledgeable pair and they seemed to like their job! That typically shows in the quality of the work performed. I'll be back

Michael fixed my voicemail issue in less than 5 minutes. He is an awesome guy. Ask for him if you…read moreneed assistance.

Do not trust the ATT sales staff at the stores. They will lie to get you into a contract and sell…read moreyou a phone saying that it is free with absorbent fees and charges you will not be able to afford. I gave one star because zero is not an option.

If I could give negative 10 I would. I was lied to on several things and they refused to help when…read moreI tried to get help the 3rd time after they screwed things up. I spent over 6 hours trying to get things to work correctly. DON'T ever come here if you want good customer service and things done right and completed on the first trip. Will never go back to this location.

under no circumstance should anybody use this store. Rated 5 stars in how to ruin your account. And…read morethey changed my phone number.

I broke the screen on my phone while visiting family in the Phoenix area. Phone Booth and Repair…read moredid an amazing job replacing the screen and getting me functional once again. Service was fast, and although replacing a phone screen on a newer Samsung S+ series is expensive, the price was reasonable. They even included a free screen protector. My phone works like new again! I am very happy to recommend Phone booth & Repair to frie ds and family.

We called up this morning because my wife had a cracked screen. We showed up and 10 minutes later…read morewe walked out with a new screen for a very reasonable price. The owner is super easy to work with. A good guy. I recommend.

Best and quick repair on my cell. I think the cases are little bit expensive though..but looks…read morereally nice.

From the owner: Happytel is a global leader in mobile device accessories and repairs. With over 70 stores across…read morethe USA, Australia and New Zealand, we have accumulated over 21 years of experience repairing devices and providing phone accessories. Apple iPhone, iPad, Samsung Galaxy, tablets, Nokia, - Sony, Motorola, Blackberry, Asus, Microsoft, Huawei and etc - Broken antenna cable - Reception problem - Poor signal - Audio jack issue - Headphone jack problem - Battery charging issue - Replacement battery - Battery drainage - Broken charging port - Side frame replacement - Side frame repair - Bent frame - Back housing replacement - Battery housing issue - Scratched frame, cracked frame - Micro USB port damage - WiFi issues - Poor WiFi signal - Network connection issues - Bluetooth problems - Poor bluetooth signal - Water damaged phones - Hardware and software issues from water damage - Broken front facing camera - Camera software issue - Camera focus problem - Broken rear facing camera - Unresponsive camera - Speaker problem - No sound - Microphone malfunction - Distorted sound - Unresponsive HOME button - Broken power button - Issues with all buttons (Sleep, Volume, Options, Menu, Mute etc.) - SIM reader issues - Unrecognized S

Very good deal and service Thanks I…read moreI recommend you friendly people with the costumers reliable

total rip off I bought a iPhone the morning after my mother died, it was a iPhone 11 I could have…read moregot it For 40 dollars cheaper on 59th, dude said I had 30 days ,10 minutes later I found my phone I hadn't even turned his on and pointed to a sign. "no returns and the thirty days was a manufactured warranty on a 8 year old phone, I will never go their again and I recommend staying away too