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    AT&T Store

    1.0 (1 review)
    Open 11:00 am - 7:00 pm
    Updated over 3 months ago

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    9 years ago

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    Phones Are US

    Phones Are US

    5.0(2 reviews)
    2.4 mi

    Phones are us, what can I say, I have been going to this place to pay my cellular phone bill for at…read moreleast two decades now, something owner (Harry) actually reminded me of, during one of our many conversations. The service is beyond the modern service that you would not typically receive from the average phone store. Harry is definitely what old school would refer to as the neighborhood family. Phones are us has been at least to me, apart of the dover neighborhood family for a few generations. I seen all walks of life in this store as I waited for my phone bill to be paid. From the neighborhood regulars, law officials, the local gym crowd, to your blue collard workers rushing to pay a phone bill after work, even the local dancers at the near bye entertainment bar (if you know what I mean). But when I was referring to the service is beyond the modern service that you would not typically receive from a phone store, I was referring to a time period when things was kind of pressured on me, Harry empathized with my situation and gave me a payment plan that I could not refuse and most store owners would not think about doing. Right then I knew he was an honorable man and store worthy of given my future business to. Thank you Harry for being such a great guy!!!!

    Harry has fixed my daughter's iPhone 5c twice! The phone had a badly cracked screen the first…read moretime, and the second time not only the screen was shattered but the phone was not working at all! Harry is extremely knowledgeable, professional, courteous and honest. The phone was fixed both times on the same day I dropped it off to him. The cost was extremely reasonable and less expensive than the apple store. I thought for sure I was going to have to buy a brand new phone , but thanks to Harry my daughter's phone is as good as new! He also sells lots of amazing accessories that Ive never seen in most phone stores at discounted prices. I would highly recommend this business. Thanks Harry! And I'll be back to purchase those Beats mini speakers for my kids!

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    Phones Are US
    Phones Are US
    Phones Are US

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    2.0(5 reviews)
    0.3 mi

    DON'T DO IT. Brought in Microsoft surface pro for potential battery issue. Was told it would take 1…read moreto 2 weeks to check and repair. It took 3 weeks. Was told to bring it with the stylus so they could check that for battery drain. Stylus was not returned. Communication through the entire process was painful. I had to call multiple times and even get an advocate involved. Didn't help much. Replaced battery with generic so I get error messages from the laptop. Out almost $400 by time I had to replace the stylus, didn't have the laptop for 3 weeks and now I have a whole 15 minutes extra battery life. Extremely disappointing.

    I went here trying to get my iPhone 14 pro repaired after calling Asurion. After they took a look…read moreat my phone they deemed that it could not be repaired, no problem i understand ill just use the insurance to have it replaced. I'm trying to explain to them how I'm unsure how to log out of my iCloud account if i cant access my phone for 2-factor authentication, and one of their repair techs, whose name i did not get, looked me in the face and said "Well what do you want us to do about it?". Well, you are the insurance repair shop and I'm sure you deal with this on a regular basis, i just wanted guidance on how to proceed. I was very kind to these people and was rather taken aback at the rude comment and lack of business acumen from a repair technician who really should be there to give you help. I don't believe he cares about his job at all, or at least did not make me feel like he did, which is sad. There was a girl behind the counter, however, that was extremely helpful and kind throughout the process. Thanks to her i was able to get my new phone on the way to my house promptly.

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
    uBreakiFix by Asurion

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    AT&T Store - This Is Cool!!

    AT&T Store

    2.2(18 reviews)
    3.7 mi
    $$

    Decent but understaffed retail outlet although not a "corporate" store so if you ever need any…read moreaccount related assistance it ain't gonna happen here. Stopped in looking to see what that new flip phone deal looks like in my hand and of course they don't have any, so that's gonna have to be put on hold.     There's alot of boasting going on nowadays about who has the most reliable unlimited 5G network and honestly I'm not sure who to believe anymore. But I can only speak about At&t and so far I've haven't had any problems yet. Smartphone Fact: did you know it takes 13 tons of water to manufacture 1 smartphone? Yup it's true, when all things are considered in the mining of precious metals, rare earth elements, plastics, and even the sand for it's glass screen. Mother Earth gives and gives and gives doesn't She. If I were Her I'd have my number Unlisted or at least made Private.       Anyhow Associates here seem pretty helpful but as I already stated they're understaffed so I would definitely take that into consideration for any future visits in here. Maybe I'll just pay more attention to when their peak hours of operation are and stop in when they're a little less crowded.

    This store is terrible in terms of assisting. Customer comes in to get help and they straight up…read moredeny it by coding that its not a Corporate store, you should go to Corporate store for any help. Then I wanna know why are you even open just to make sale and make your numbers. We came in to ask that At&t added extra charges on our account and he straight up said you need to call At&t customer service, we can't help in this case. He didn't even put any efforts to call the At&t customer service to see what's going on with the account. So dissatisfied and disappointed.

    Photos
    AT&T Store - No Flip Phones On Display Yet  ;(

    No Flip Phones On Display Yet ;(

    AT&T Store - Some Phone Cases

    Some Phone Cases

    AT&T Store

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    Verizon

    Verizon

    2.3(20 reviews)
    0.3 mi
    $$$

    Having been a Verizon customer for 20+ years, I have always gotten the best deals and service…read more Rarely (if ever) have I or my family members made any complaints. But the attitudes and overall decorum of this store location that my mother and I encountered today was just abysmal and ruined our day. First of all, we entered and no one greeted us or asked if we needed help. We were hoping to get a new phone case that would fit my father's outdated I-phone 11. I knew we probably wouldn't come up with anything and that it would be too out of date, but we'd gotten multipurpose cases here before. We made our way over to the phone case area and it was a mess, there didn't seem to be a real order to anything, things were mismatched, etc. Then an employee walked past my mother and let out a loud, disgusting belch. A nearby customer, who was waiting for said Verizon employee to come back and attend to him, even responded in disgust and annoyance saying with immense sarcasm, "Charming." I then made my way over to an older gentleman employee, saying excuse me and apologizing if I was interrupting him as it looked like he was in the middle of helping someone/doing something on his tablet. Said gentleman rolled his eyes, huffed, and said in a deeply annoyed tone of voice, "What's up?" I asked if they had any cases that would fit an I-phone 11 and he interrupted me before I had time to finish my question and said, "We don't have that. It's too old and out of date. Happy Holidays." before going back to what he was doing. While I knew it was a long shot that we could get said case, I believe we could have been treated more kindly and that overall demeanors of the employees and the store could have been better and more professional. As a customer there for almost 20 years, this was very very disappointing and made my mother even consider switching service providers due to how everything went.

    Holy Cow!!! If you want to be railroaded into the most expensive phone deal ever and for you to be…read more'in the dark' the whole way this brand is for you. I explained to the salesperson who "helped" me that I was a senior and wanted a low-cost plan for two phones I already owned. What I wound up with is a plan that cost me nearly $250 for just the first month!! This is how they treat seniors?? If you shake hands with these people here make sure you count your fingers after!! NEVER AGAIN--BUYER BEWARE. (T-Mobile had a plan at $55/month for two phones plus tax.)

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    Verizon
    Verizon
    Verizon

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    AT&T Store - mobilephones - Updated May 2026

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