I love shopping at DSW! It's like a treasure hunt for shoes, which means it can be either a hit or…read moremiss visit. You never know what to expect here. One thing that seems to happen on the regular is that they don't have a lot of sizes in stock, or they have the less common sizes. However, you can easily place an order in store for the right size. The line is almost always at least 3-4 deep at minimum, with only 1 or 2 registers open. They have helped to rectify this issue somewhat by having a register open specifically for returns/exchanges and customer pick-ups. Being indecisive, I am always making returns or exchanges and it's nice to be able to walk in and return something without having to wait on the massive line. Associates are helpful. They are always willing to place an order for you if they do not have your size in stock. Make sure to sign up for their DSW rewards program so you get coupons sent to your house and email. They send a good amount of coupons that are usually good on anything.

Amy is the absolute best store associate I have ever worked with. She sold me 4 pairs of shoes and…read morewalked me through the purchase from beginning to end! Highly recommend the service and selection! Must shop here! Store associates are exceptional in their service, professionalism, & expertise! David at the cashier was equally fabulous as he helped me with an online order. Desiree is helpful and so positive!

Good customer service. Not all sizes are in stock so you might have to adapt to your choice of…read moreshoes.

Me and my friend both came in looking for a pair of boots. The gentleman helping us was very nice…read moreand we ended up being very happy with our purchase! Way better than ordering online!

One of the better selections stores for a Nordstrom Rack. Two very well stocked levels. There is…read moredefinitely a larger female selection of clothing than male. The shoe selection here is great. There is ample seasonal and homeware in this store location. Decent sized section for accessories and baby-toddler clothing. Depending on the day lines can be long, especially during the holiday season. Parking is hit or miss depending on the business of the other stores in the center.

I'm recovering from major surgery and was able to take the escalator up and wanted to take the…read moreelevator down because I am unable to navigate the down escalator. I approached three separate employees who answered, "I just work here" I finally found a manager who had to request permission for me to use the cargo elevator. What's wrong with the system?

The most disappointing quality and service I have ever experienced in over 30 years. Working the…read moreservice industry I expect basic customer, customer service skills, which Clark and its team members are highly lacking Return policy is inconsiderate and inappropriate, considering they are selling apparel/footwear. Return policy requires unworn, however when the shoes clearly are defective and cause health concerns, they do not stand behind their product Urge, anyone and everyone to never shop with Clarks, or any of their affiliates

Yikes, wished I had read these reviews before ordering shoes from here…read more Everyone was nice but so disorganized. I ordered shoes that never came weeks later and after multiple calls and being told 'system is down,' they figured out they had ran out of the shoes I ordered, but their system didn't alert them. They refunded me in 3 days, which is why they have 2 stars

At first I was impressed with this store - for the most part the associates were all pretty helpful…read moreand quick to get you what you needed on the busy day I was there. The cashier even came over to me when she noticed I needed help. However, upon check out and without asking me, she began to ring up a shoe protectant for the boots I was buying. While ringing up, she explained how it'll help protect my boots from the rain and snow. Surprised she was "giving" this to me, I questioned whether it was free. Turns out it wasn't; it was actually $12. She just decided I needed it without asking. Definitely don't appreciate slick sales tactics like that. Don't assume all customers are clueless! Be careful with your purchases here.

Always nice and pleasant staff. Always nice variety and colors. You have to get here at the…read morebeginning of each season so you can get the sales from the previous season and also the styles that are in. Everyone flocks to this location so they are constantly out of stock. But online ordering is always available!

Big shout out to the management and crew!!! Thanks for…read moretaking care of me. Sneakers fit great!!

staff was absolutely terrible! told me to come pick up my partial order and then I was unable to…read moretake it home because compete order was not in. and wanted me to pay for it twice! staff was rude and could have cared less! manager tried to help but was unable to assist. will not order again from here.

So humiliating and rude. The owner - or manager - an older Asian lady OPENED MY CURTAIN while I was…read morenaked, without permission, to get one of the dresses I was trying on for another customer. When I told her how uncomfortable I was and that I was rushing out she only apologized because I was visibly upset. The sizes run small. I usually I'm a medium or a large and one of the dresses fit me. What a horrible rude and disgusting store.

If you're in a pinch for a formal dress, you may want to check this place out. They do have a lot…read moreof dresses, but they're not the best quality (especially for the price). The salespeople hover over you as you go through the racks. I swear they're terrified that the dresses are just going to fall apart. The lady that helped me didn't let me search through the rack for my size and insisted she zip me up in the dressing room because the "zipper is fragile". Something that's strange is that the whole store is always final sale for no reason. They accept no returns or exchanges under any circumstances so make sure you really inspect the dress you take BEFORE they swipe your card.