If getting your phone repaired was always like this, I would almost look forward to breaking it…read more Len runs the front like a stand up comedian (boss energy) with elite customer service skills. Quick, funny, and actually makes you feel like you are in good hands instead of just another ticket number. The whole vibe was upbeat and welcoming from the start. Gary handled the repair and absolutely nailed it. Fast, professional, and my phone came back looking and working like nothing ever happened. If you need phone repair, screen replacement, or anything device related, this is the spot. Great people, great service, and they somehow make the whole process enjoyable.

KJ was very kind and patient in verifying that my phone could charge properly. I have also been to…read morethis location before after dropping my phone 2-3x and they had been able to fix my phone the same day. Definitely recommended the Henderson location.

Zero stars I brought my cracked iPhone in here a few months…read moreago for a replacement screen Cheapest place I found (I wonder why) Only cost around $50 as I remember. When I was using my phone with the new screen it was acting very glitchy and not quite responding to touch. So I lived with that for awhile, fast forward to a few days ago I took my phone to a new place Because I noticed the screen was lifting in the corners. They told me the work that was done previously was very unprofessional and the two small screws that are ALWAYS supposed to be screwed back in after repair only had ONE PUT BACK IN! This place is terrible. Spend a little more money somewhere else and you really do get what you pay for! My iPhone is like brand new again. No more glitches and this time I have 2 screws instead of one!

Never coming back here again. Not only were they rude, but I ended up paying $240 for my phone…read morerepair. This repair took over 4 hours to do. The day I showed up, they were accepting cash only. Who doesn't accept credit cards?! I only had a card and the gentleman wouldn't work with me at all. He ended up holding on to my phone until I received cash, and wouldn't even let me use my phone after he had possession of it, to call my husband to let him know I was safe after 4 hours of not coming home. I've never received such a horrible experience before. You'd think they'd be accommodating considering the fact that we paid their company so much money. Nope! Never again. I do not recommend this place.

The workers here were both very helpful and friendly. i had a problem with my gaming PC that is…read morevery different than others, it being an ITX form factor. I contacted the manufacture and they were no help. 1#day. drop the computer off at device docs and paid $65 to diagnose the software issue and said that they were going to swap parts to test for faulty hardware. 2#day they called me and said that I was missing a small piece and that the were going to replace it and test again 3#day they informed me that they had fixed the issues which was a missing CMOS battery, bios and driver issues. these guys went above and beyond in my opinion. they communicated well and were fairly quick even though they were slammed. very pleased

Hubby took my IPad to them as the charging port was giving me issues…read more They fixed it right then and there for 25 bucks , same day....15 minutes. They could have easily said will take it to the back and we'll call you tomorrow, y'all know where I'm getting at.... I highly recommend them for their honesty and efficiency .

I was a Republic Phone customer and they were transferring all of their customers to Boost Mobile…read more I was under the impression that my account had been taken care of, and then I found out this morning by family that my phone was out of service. I went to Boost Mobile, and the entire staff was so professional and handled the mix-up completely. All of the team pitched in on laptops and their phones to talk to those involved to unravel everything. I have never seen such great team work, all done with a smile. I highly recommend them if you have any computer needs or accessories for your cell phones or computers. They have a great staff, nice shop and an adequate supply of accessories for you. Thank you!

Went after work to get internet for my recent move. Both men there were busy with customers. I…read morewaited my turn and there wasn't a check in line most ATT stores I've been in. I listened to the interactions and the younger one hardly ever let his customer finish a sentence before he would talk over them. The older man seemed to be doing well and his customer seemed very happy. When it was my turn, I got the younger one and told him my situation. Sounded like he had a great deal in mind but then disappeared in back and never came back. I took a seat and waited. Then I could hear a supervisor in back reaming him or both(? since both sales men vacated the floor). 'You have phones here and over here and over here and over here. If we were to get a (I think I heard audit?) right now...(couldn't make out the rest). Doing this whole yell fest, I took to drumming their pen on the table - more and more louder and quicker. Nothing. Then I blasted my techno music full volume for a few minutes. Nothing. I finally got up and left. I looked through the window when I got my car around. Still no one on the floor. So hey 'Carol'? Can you maybe scream at your employees when they don't have customers waiting? I won't be back. Should have listened to the poor reviews.

Customer service rep Noel was rude lazy no help. Forgot my glasses refused to help fill…read moreOut forms on his iPad said not his responsibility! T- Mobil here I come

Peitrice was amazing in helping my husband finally take a deep breath after several months of a…read morefraud issue. We had a poor experience at the last store and man did she go above and beyond as an att rep should. We left with peace of mind and updates on future promos. I hope to switch over within the coming months!

I wait about 45 minutes to turn in a phone. It took me less time to buy a new phone then it look…read morefor me turn in my old phone at this location.

Helped with multiple phone repairs as well as purchased a couple hones from this business, they are…read morealways helpful, communicative, and go above and beyond. Will continue to utilize them and reccomend their services to friends and family.

This place ruined my phone! I took my phone here for a cosmetic repair, and when they gave me my…read morephone back it would not function properly at all. I had to replace the phone.

This is the best Verizon store. Grace is so helpful and knowledgeable about the products and…read moreservices.

Ryan and the entire Verizon crew are awesome! They assisted…read moreme in transferring my data and contact information from my old device to my new, upgraded phone. This crew has the three "P's": professional, polite, and patient. Important final note: This Verizon location is not a corporate store; it is a third-party retailer. With that being said, this team is the BEST Verizon staff whom I have ever encountered!

I had to pop in to this store to drop off a router the seller of the house I had bought left…read morebehind. It was easy and I got a text from the seller shortly after I dropped it off thanking me - so she was obviously notified. While I was there in the store, I made arrangements for my service to be moved from my rental to my new home. Two birds, one stop.

Games, lies sunshine communication but don't follow through just pure complaisant! they do not…read morecover any details yes you will be surprised when you get a bill :) they are good at wanting your money :) Do expect when you call the number from previous bill you will be passed around from one person to another numerous of times on the phone when you call the actual number on the bill expect to be passed around from dept. to dept and more departments. So you know what everyone dealing with them that is more than F***ing frustrated! with Cox do get name badges get confirmation numbers and do know they "keep notes" on what they wish to say regarding the situation so you do the same :) ask for a "recap" on agreement go as far as even asking to see the profile if you go to actual location and if you choose to go by their word expect you may get disappointed after. For example the notes when I called the number of the main actual co. you will find on your bill they noted: I declined tech insurance well NO! the employee never mentioned anything about an tech fee so I was charged $100 for a tech coming out. I followed all the directions on the phone I watched the tech I did everything as I was directed to do by phone so yup games! they could have tuned it on that day but why should they when playing dumb is best and charging me $100 for 5 min of a tech coming out is best? Also do know when you call the number from your previous bill they quote different price points then when you actually go to the store nothing is consistent! so you know what since they wasted my time I think people should know get details don't EVER! take any employees word for it at the end of they day they or course are suppose to smile and be nice they just want to get through the day and sugar coat you. They are two stars for a reason :)