1. Astera

0

Buffalo Grove, IL

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Response quality

Excellent

Response time

10 minutes

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Recommended Reviews - Astera

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Over estimate of service
ERINN M.

"Had received a very overblown quote and was disappointed. It was 3x the amount of other providers. We were glad we had done our research." I have put back the review I originally posted due to the fact Yelp had told me I had tagged the wrong business. I was just notified yesterday so I'm reposting. My original review stands. Your estimate was 3 times the amount of the one we went with, honestly. I feel like people should know that. I'm not trying to be mean or rude or anything other than stating your estimate was astronomical. You have every right to quote whatever you want. Yelp gives me the right to review. That's how this works. I'm not trying to go after your company at all. I'm sure that the installation would have been great. We are happy we went with who we with. I'm sorry you are offended by my comment, I have not switched my Yelp account. I was notified I had posted wrong, I was reposting. I am sorry if I have offended you or your company. I have added your quote so people can see and judge themselves. I appreciate the comments on Yelp so people can see the different experiences and I am merely posting just my opinion.

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Reviews are largely positive. Many highlight prompt and professional technicians, clear communication, and reasonable pricing. Technicians often explain repairs clearly.

Read the full review summary in the app

3 years ago

Highly responsive and very detailed and thorough. They were able to quickly diagnose and remedy the issue.

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Mia S.

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4 years ago

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Mia S.

Thank you

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3 years ago

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3 years ago

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Mia S.

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3 years ago

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Mia S.

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3 years ago

Excellent communication and service. Had an issue Friday night, they were here the next day and fixed my oven.

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Mia S.

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3 years ago

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Mia S.

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4 years ago

Steve was great. He was on time, very responsive, very knowledgeable. I will deal with him again.

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3 years ago

Very nice, polite, and reasonable. They did an amazing job with our furnace. Thank you! We will definitely use them in the future

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Mia S.

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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Mia S.

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4 years ago

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3 years ago

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3 years ago

Good service at a fair price goooood plaaaace toooooo doooooo businesssssssssssssssssssssssssssssssssssssss

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Mia S.

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3 years ago

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Mia S.

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3 years ago

I'm very happy with the service of Astera. They were quick and efficient. I highly recommend them.

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Mia S.

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3 years ago

The service person was on time, cover his feet, professional with great customer service.

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Mia S.

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3 years ago

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Mia S.

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3 years ago

Quick and easy response we're able to come repair my vent hood the next day! Clearly communicated the issue at hand.

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Mia S.

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3 years ago

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Mia S.

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3 years ago

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Mia S.

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3 years ago

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3 years ago

Timely, professional, and competent. Would use this service provider again. A solid company.

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Mia S.

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4 years ago

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Mia S.

Thank you!

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3 years ago

Great service and prompt response. Immediately diagnosed problem and got to work fixing it. Would definitely recommend.

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Mia S.

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4 years ago

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Mia S.

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3 years ago

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Mia S.

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3 years ago

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Mia S.

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3 years ago

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Mia S.

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3 years ago

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Mia S.

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4 years ago

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Mia S.

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3 years ago

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3 years ago

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Mia S.

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3 years ago

They were the ut quick and immediately found the solution. I will definitely hire them for other projects I will have down the road.

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Mia S.

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4 years ago

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Mia S.

Thank you so much!

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4 years ago

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Mia S.

Thank you

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3 years ago

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Mia S.

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3 years ago

Quick response and able to service immediately. Exactly what was quoted and timely and polite tech.

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Mia S.

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Page 7 of 9

Ask the Community - Astera

Is diagnostic visits $75 for both astera hvac and appliance repair locations but get waive if choose to do repair?

Hello Xian! Thank you for reaching out. Our diagnostic fee is $65 for both appliance and HVAC services, and yes, it is waived if you decide to proceed with the repair.… 

Do you guys do furnace and vent cleaning?

Hello! Yes, we do furnace and vent cleaning. Please feel free to call or text us directly at 312 623 4980 to schedule. Thank you.

Do you buy used kitchen appliances? I am remodeling my kitchen and will have a GE refrigerator, Range, Microwave, and dishwasher, all in very good working condition available, as I will be replacing them all.

We don't buy used appliances.

Do you work with Trane furnaces and A/C's?

Yes, we do work with Trane furnaces and ACs

Hello, My name is Stacey Mitchell and I work at Mind and body care. NWe have a stackable washer/…

Hello Stacey! Yes. Would you like to schedule an appointment for tomorrow? Our rates start at $60… 

Can they fix a Samsung dishwasher repair?

Hello Frank! Yes, we can. Could you please provide us with your zip code?

Don’t See Your Question? Ask Away!

Review Highlights - Astera

“I hired A-Tech for checking my washer/dryer - they were punctual and professional and solved my issue quickly.”

Mentioned in 33 reviews

Read more highlights

Fuse Service

Fuse Service

(11 reviews)

We had great experience coordinating with FUSE to repair the ice maker on our Viking refrigerator…read more They were very responsive to my initial request for a quote, including a call from a supervisor to hear more about the issue and try to issue a more informed estimate. (Ultimately unsuccessful, but I appreciated the effort.) The technician, Bek, was on time, courteous, and very open about explaining everything he inspected. In just under an hour, he was able to diagnose the problem and replace our ice maker, which he had on hand. One small critique-- it caught me a little off guard to see a tip option on screen when making my payment, but in this case I obliged, considering how well the whole appointment went. I guess that's just tipping culture these days! ‍

I hired Fuse Service when they were Switch Service and they fixed my dishwasher. Vlad, the…read moretechnician, found out that he needed to order an additional part to fix it and would need to make an additional trip. I assumed he would charge for the follow-up visit, but there were no additional charges; I really appreciated his honesty. Recently, I had a text dialog with Russ and found out that Fuse service's HVAC systems as well. I agreed to an annual maintenance plan, but didn't plan on having them out until fall. A few weeks later, while I was out of town in July, I got a message from my Ecobee thermostat indicating that the A/C wasn't working. I texted Russ about this and he showed up after 6PM on a Saturday, the same day I texted him about the issue! He figured out what was wrong right away and just folded the service call into my annual service plan which was, as before with the dishwasher, very generous and much appreciated. I'm literally excited to have Fuse Service as my go to place for appliance repair and HVAC maintenance. I'm used to businesses asking me to write positive Yelp reviews and I don't mind that. But, Fuse did not ask me to write my review.

UniFix - Dishwasher

UniFix

(6 reviews)

We hired the business to repair our washer. We were charged $293 for several attempts to fix it…read morewithout success. They fired the first employee who came out who took it apart and broke it, so I needed to purchase a new one. They promised to refund our money and never did. They actually should be paying for our new appliance since they broke it completely. August 2: Initial visit, repair guy said we need a new circuit board, pay 1/2 $293.35 Aug 13: Part came in & installed, washer still did not work, repair guy said we need another part, ordered with no charge to us. Aug 23 New part came in and installed, washer still did not work. Repair man took a large part off the washer and left with it to take back to shop. Washer left disassembled August 30 New two technicians arrived with returned part, informed that the original repair man was fired. the two techs took lots of pictures of washer and left. Washer even more unassembled September 3 Two techs returned, tried part again, then informed us that the washer was unfixable, said that they would refund the $293.35 Left washer unassembled with parts missing September 22 Promised the refund was coming again via text Nov. 9 Inquired again, told that we need to take it up with our bank

I think communication is this company's biggest issue. I told them in writing and over the phone…read morethat have a leak in my fridge and need freon. He came to add freon without addressing the leak at all, just wanted to charge me for wasted materials. The person on the phone told me there would be no service charge, the leak would be $85 and he would add the freon "by giving me a good price". Then he told me $180 for the freon and he couldn't fix the leak when he got there and still tried to charge the $85 after I told him to leave. I hate to say that I think the language barrier caused this issue, but he didn't read my texts either when I said there was a leak.

Astera - homeappliancerepair - Updated October 2026

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