Alex was professional and gave some really good advice for maintaining my HVAC. Highly recommendread more

I called Astera Service on Friday (10/23) requesting an appointment for service for a Miele…read moredishwasher. This company set an appointment for Monday 10/26. I was impressed from the beginning with the person who set the appointment, and the service was completed a short time ago. This company has earned an outstanding reputation with great 5-Star reviews, and I am now a very satisfied customer because their Technician whose name is Ali, truly did a great job servicing my Miele dishwasher. He resolved our problem, and this company services Miele products along with Sub-Zero, and I will use them for any future appliance service that may be needed I happen to be the Founder of Creative Mirror & Shower, a family business I started 55 years ago, and I know what it takes to be a leader in our industry, and Astera Service has what it takes to be a leader in their field.

Did a great job on my dryer and fixing the installation of my dishwasher. J&M appliance is now my…read morego to for repairs.

After our Whirlpool washing machine stopped draining, and we saw online that the likely repair was…read moremore complicated than we wanted to tackle ourselves, I contacted several repair companies that had high Yelp ratings. Jacob at J&M responded quickly, understood the problem, quoted me a very competitive price and was available as soon as anyone (the next day). He then showed up when he said he would, was friendly, and fixed the problem promptly for exactly the price he quoted us. Great work, Jacob! Thank you for providing terrific service! We would hire J&M again in a minute.

Called at 8am and technician was here at 10. Mike was courteous, knowledgeable and friendly. I…read moreprobably could have done this myself but needed ASAP. Mike was able to show me what, where and how he repaired. As I thought E23 error on Bosch DW was a bad discharge pump. Will recommend to others. I called Abt and they were schedule out to Oct so the prompt response from Alan Appliance Repair was great.

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

A wonderful experience! Vadim was able to come the next day to fix my squeaky dryer. Price was…read morecompetitive, and the actual appointment was very quick and professional. Looking forward to recommending this company to my friends and clients!

On time, polite, and knowledgeable young man who came to service. Highly recommended.read more

Once again Appliance Repair MD came galloping to the rescue. The inside water dispenser in our…read morefridge broke, giving us either no water or a deluge we couldn't stop. Robert arrived about an hour after I called. He quickly assessed the problem, foynd a new part locally, got it and installed it in less than a minute. He would have come back another day if I had preferred. What great service ALWAYS from this firm! They are honest, reliable and not trying to upsell to something you don't need. Also always polite and careful with your belongings. I thank God I blundered upon them. They have saved me so much money.

Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in…read morethis model, and with a little elbow grease I fixed it myself the next time it happened.

Another broken appliance and Hammer to the rescue! This time it was our washing machine and it…read morebroke during the weekend. Why does everything always break on a weekend or holiday? I did request a quote on Yelp and when Hammer Appliance responded was reminded of the times they had saved me in the past. Next time I"ll just reach out to the directly! Jason offered to stop by at 8am on Monday morning to take a look. He walked in on the first day of camp for 3 kids so my house was pure chaos (sorry Jason!), but he got right to work and fixed the washer after identifying the issue was a string caught from one of my 15. year olds bikinis. It's always the kids who seem to break the applicances. They were very responsive, right on time and got the job done. 5 stars for that!

Jason of Hammer Appliance was polite and professional. He diagnosed my dryer issue, Kenmore Brand,…read moreand completed the repair efficiently. No up selling etc. Repaired as needed, period. Would go back to him in a heart beat. Ken

We had great experience coordinating with FUSE to repair the ice maker on our Viking refrigerator…read more They were very responsive to my initial request for a quote, including a call from a supervisor to hear more about the issue and try to issue a more informed estimate. (Ultimately unsuccessful, but I appreciated the effort.) The technician, Bek, was on time, courteous, and very open about explaining everything he inspected. In just under an hour, he was able to diagnose the problem and replace our ice maker, which he had on hand. One small critique-- it caught me a little off guard to see a tip option on screen when making my payment, but in this case I obliged, considering how well the whole appointment went. I guess that's just tipping culture these days! ‍

I hired Fuse Service when they were Switch Service and they fixed my dishwasher. Vlad, the…read moretechnician, found out that he needed to order an additional part to fix it and would need to make an additional trip. I assumed he would charge for the follow-up visit, but there were no additional charges; I really appreciated his honesty. Recently, I had a text dialog with Russ and found out that Fuse service's HVAC systems as well. I agreed to an annual maintenance plan, but didn't plan on having them out until fall. A few weeks later, while I was out of town in July, I got a message from my Ecobee thermostat indicating that the A/C wasn't working. I texted Russ about this and he showed up after 6PM on a Saturday, the same day I texted him about the issue! He figured out what was wrong right away and just folded the service call into my annual service plan which was, as before with the dishwasher, very generous and much appreciated. I'm literally excited to have Fuse Service as my go to place for appliance repair and HVAC maintenance. I'm used to businesses asking me to write positive Yelp reviews and I don't mind that. But, Fuse did not ask me to write my review.

Marv's Appliance did such an awesome job in terms of service. We've used them twice already…read more 1st) Communication - They either pick up the phone or call you back within a few hours (1 - 3 hours at most). 2nd) Very quick turn around. Whatever your situation is, they'll make it a priority, and visit quickly. 3rd) Honest - They show you what is going on, they will call others, they will tell you what is your best option. Unless something changes, this will be the store we contact for any issues.

The service rep removed some junk from the back of my dryer and it took a short time and it was an…read moreeasy piece of work. I felt his charging me $145 was way too much for such a small job.

Outstanding service from start to finish! My washing machine…read morebroke down unexpectedly in the middle of the week, and they came to the rescue. The technician arrived right on time, called ahead, and diagnosed the issue immediately. He had the necessary parts on hand and completed the repair in under an hour.He was extremely professional, kept the workspace spotless, and explained everything clearly. The washer is now running perfectly and even quieter than before! Honest pricing with no hidden fees. I highly recommend them to anyone in need of appliance repair!

If you're thinking about hiring this company, please read my experience first…read more My refrigerator was not cooling properly and had heavy ice buildup on the freezer coils. I completely thawed it myself, and it worked for about a week before the same problem came back. I contacted a few repair companies, and this one responded first. The technician arrived quickly. After I explained the issue, he went outside and spent a long time next to his car looking at his phone. After about 20 minutes, he came back and explained there were three possible causes: maintenance, a bad defrost heater, or a bad control board. He confirmed the refrigerator was only 4 years old and still had plenty of life left. He recommended "maintenance" and told me he was about 95% confident it would solve the problem. The work was simply removing the ice from the evaporator coils with a steam cleaner. I reminded him that I had already thawed the refrigerator myself and that it did not fix the issue, but he reassured me again. I trusted his recommendation and paid $350. Before he left, I asked what would happen if this did not solve the problem. I was told the next step would be replacing the heating element. Replacing the refrigerator was never mentioned. And of course, the "repair" did not work. About a week later, the same problem came back. I contacted the company and was told they would get back to me with a solution. Couple of days later, I was told the defrost heater was temporarily out of stock and could take 4-6 weeks to restock. They then recommended not investing more money into the refrigerator and suggested buying a new one because of July 4th sales. I couldn't believe what I am reading! I even found the defrost heater on the official manufacturer website, listed as in stock and ready to ship. The company offered that I could purchase the part myself and they would install it for an additional $200 labor charge, but they would not provide any warranty for the customer-supplied part or the repair. The customer service experience afterward was also disappointing. Instead of addressing my concerns, I repeatedly received the same explanation about company policy and approved estimates. After several messages back and forth, I explained that I felt a partial refund was a fair resolution since the service did not fix the problem and no actual repair was completed, and they refused. I then decided to investigate the issue myself. With a simple Google search and a couple of YouTube videos, I found that the refrigerator has a built-in diagnostic mode. I went through the tests, and when I activated the defrost mode, the heater immediately turned red hot and melted the ice buildup within seconds. Since then, the refrigerator has been working exactly as it should without replacing the heater, control board, or any other parts. It made me seriously question the diagnosis and the recommendation that additional repairs or a replacement refrigerator were needed. A few days later, they offered me a $90 refund if I removed my review. They did not realize that I had not posted any review at that time. When I asked to speak directly with the manager to discuss the situation, that request was declined. And here is the review! I paid $350 for a service that did not solve the problem, and I do not feel my concerns were taken seriously. Based on my experience, I cannot recommend this company.

The repair technician quickly diagnosed the problem with my oven, and replaced the broiler heating…read moreelement. Very reasonable price charged.

Professional, responsive, and spent time explaining exactly what they were going to do to ensure we…read morewere aligned.