I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Yesterday was the hottest day of the summer and my A/C stopped working. I made a appointment with a…read moreCompany I have used for years and they wouldn't be able to come for a week. I went to Yelp, called JML, explained my A/C problem. They can within a few hours, fixed it and were reasonably priced.

Had JML come out today to fix my A/C. Tech came out within a few hours and resolved the problem. He…read moreexplained what the problem was and was able to remedy it quickly. Very happy with the tech and the overall experience. Would definitely recommend.

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Really enjoyed the service provided by Michael…read more Our Furnace is old, granted but he tried to find a solution that would fix it. Ultimately it required a replacement, as the parts are just old. I took in other quotes previously to see what the comparison is and I thought Michaels quotes for really good brand of Carrier was better than some other quotes that I received. He came the next day from when I asked about his service. In/out for the replacement it was a good experience. I thought he ran a good shop, was trustworthy. I previously had him service my AC unit as well. He said it was still fine for now and not to replace just yet. I'll definitely have Michael on speed dial for HVAc

Russel installed my new AC and Furnace last week and did a great job, very professional, tidy…read moreinstallation and worked really hard all day. The new system is great, just in time for this hot weather. I highly recommend them, in fact this is the second system they have installed for me.

Very clean and thorough work done well. And the technition was very knowledgeable and…read moreprofessional.

My home's air ducts were overdue for a cleaning, I called and got cheerfully scheduled in a few…read moredays time. On the day of the cleaning I got a head's up phone call that they were on the way. The technicians were on time, professional and courteous. They spent more than 3 hours getting every duct and vent cleaned out, including the drier vent. While my drier was working fine there was buildup at the very end where the air exited the house that was no bueno. The price was very reasonable considering the labor and specialized equipment. 5/5 trustworthy experience.

I have lived on the North Shore for over 30 years & Assurance is BY FAR the best local HVAC…read morecompany. They sent out a very experienced technician named Bart who I have now used multiple times. Bart is an expert at diagnosing issues and coming up with excellent repair ideas that avoid the need to buy a new furnace or AC. I have used other local HVAC companies in the past and many have sent out technicians that are either inexperienced or dishonest. I strongly recommend Assurance for regular annual maintenance, trouble shooting, repairs, and (when absolutely necessary) a new furnace and/or AC. The Assurance folks are honest, experienced and have very fair pricing.

UPDATE: To the owner: Please stop requesting that I contact…read moreyour office by phone to "work toward a resolution." A fair resolution was already bypassed when your company issued a $19,000 estimate to correct an airflow defect that should have been addressed during the initial installation. For the benefit of neighbors in the community researching system longevity, here is the verified chronological data regarding this equipment failure: 1 Installation History: This system was installed by Assurance approximately 6.5 years ago. It represents the second complete system purchased from this company since 2012, concluding over 20 years of continuous family account loyalty. 2 Premature Failure: The average operational lifespan of a properly configured residential condenser and coil is 15 to 20 years. This unit experienced a catastrophic mechanical failure at less than half of its expected service life. 3 Diagnostic Data: Independent diagnostic testing performed by ABT documented the system's total external static pressure (TESP) at 1.6 iwc. For context, standard residential HVAC equipment is designed to operate at or below 0.5 iwc. A reading of 1.6 indicates severe, chronic airflow restriction, which drastically accelerates component fatigue and compressor failure. 4 Root Cause: This elevated static pressure was caused by an undersized return air drop and uncorrected ductwork constraints at the point of installation. An Assurance technician on-site explicitly confirmed that this original return air configuration was never properly modified or expanded when the higher-capacity equipment was installed. 5 Operational Variables: Regarding the owner's public note about home modifications or maintenance: no structural changes have been made to the property, and filter replacement intervals have been strictly maintained. High static pressure of this magnitude is a fundamental mechanical engineering defect from Day 1, not a maintenance variable. 6 Market Comparison: Following the $19,000 quote from Assurance to replace the dead equipment and fix the ductwork, a competitive bid was secured through ABT. ABT successfully re-engineered the return air drop to correct the static pressure, completed the full installation, and included a 10-year parts and labor warranty with 24/7 service coverage. The total cost for this premium, fully warranted package was lower than Assurance's baseline option. This review, including the verified 1.6 iwc static pressure metric, will remain posted as a matter of consumer record so local homeowners can accurately evaluate installation quality and pricing metrics before investing in new equipment

There are so many Air Duct Cleaning Companies out there and many are very expensive. Duct HVAC…read moreProfessor in Prospect Heights has a BBB Rating of A. HVAC Professor is extremely reasonable with its pricing. They were extremely prompted for our appointment time scheduled. Angel and Juan did an Awesome job cleaning all our vents completely in an hour and one half. Angel and Juan were both very courteous and respectful working around our home. They were very efficient and worked well together. We are very happy with them working for HVAC Professor. We recommend them highly! Thank you so much for your hard work Angel and Juan!

called Duct professor to have them clean my Duct. I have…read morealot to say but Long story short that's what I found the 2nd day of the cleaning. Unbelievable. See pics I file a dispute with thumbtack and still waiting! Update as of today 1/20 I spoke to Alex the manager of duct professor and that he supposed to get me a refund for the scams that his techs did back then but, never happened. He is upset about my reviews and won't refund me any money because I left bad review. It doesn't work this way Alex. I want more people to be aware the way that you and your techs provide services. I was a part of your scam but not let that happens for other people. Even if you tried to offer me to give you a 2nd chance for cleaning but I am not TRUSTING you at all. You should do the job correctly at the 1st time. I was lucky that I found out after I replaced my furance. Also, the three kids that you sent me to do the job let them be more professional when they get into people property by wearing the shoes cover to have some respect for the people that lives in the house. Also, order them a good flash light instead of using their phone as flash light! what a scam? Please be present at the time of service don't be victim like me. Also, make sure to check the filter and the return duct base after few days of cleaning to see if any debris left over from cleaning I am not able to upload photos after the service was provided by duct professor crew. You can check Google review since i posted on.

I HIGHLY recommend Modern Day for your HVAC services! Good people doing good work. They have always…read morebeen extremely honest and upfront with me. They have always taken the time to answer all of my questions and explain things in as much detail as I ask for. They are great with communication - responsive, set clear expectations, and meet those expectations or communicate quickly and clearly any changes.

Modern Day Comfort is the BEST! Kraig is the type of person who tells you like it is. He will do a…read morethorough inspection and tell you exactly what you need...there's a difference between a parts changer and a technician, and Kraig is the best technician out there. He's friendly, reliable, trustworthy and reasonably priced. In this world, you get what you pay for, and Modern Day Comfort is worth every penny. We would highly recommend him!