Team is so responsive and dependable. They do excellent work and offer great prices. So lucky to have had a neighbor recommend them. I highly recommend them . read more

Had furnace go out sunday. Called them and was told since line is frozen they would come on Monday. That would not be an emergency call. Man showed up at 8:03 am. Looked in furnace cabinet and did a test and said the circuit board was bad. I knew I could buy OEM circuit board for about $80. I asked how much to replace the board he said $761.00. I asked if I could get a discount and that I know the circuit board he could get was under $80 with his discount. He said that was the price. Since it was going to get hot I said ok. He drove to local parts store and came back and installed board in about 10 minutes. BY 9:00 am he was leaving. That means He made almost $700 for an hours work and that includes the travel time. Talked to owner Kraig and asked why so much and he said he has over head and the van they use cost him over $60,000. and there was nothing he could do about the price. That is what they charge for a circuit board replacement. Part and labor is guaranteed for one year. If It breaks I will call them but will not call for anything else in the future. Neighbor came over the next day and said he needs furnace and air conditioner replaced and wanted to know if I knew anyone. I told him I just paid about $700 for one hours work with I guy I used but would not recommend anyone when I just paid about $700 an hours labor. When you gouge you loose and people find out and there goes the business. Place does good work but way overpriced. The part On line was not a used or aftermarket part. It was an OEM replacement part. Where you bought the part at Berkheimer in Arlington hts they sell the part to you for less than what I paid for the item. not 2.5 time that price. Even if part cost $200 you still are making $561.00 for 1 hour of labor which includes the time to travel and get the part. I could argue with you all day but it is not worth it, you overcharge for labor period! All the people that ask me for a referral will know you over charge for labor. read more

I HIGHLY recommend Modern Day for your HVAC services! Good people doing good work. They have always been extremely honest and upfront with me. They have always taken the time to answer all of my questions and explain things in as much detail as I ask for. They are great with communication - responsive, set clear expectations, and meet those expectations or communicate quickly and clearly any changes. read more

Modern Day Comfort is the BEST! Kraig is the type of person who tells you like it is. He will do a thorough inspection and tell you exactly what you need...there's a difference between a parts changer and a technician, and Kraig is the best technician out there. He's friendly, reliable, trustworthy and reasonably priced. In this world, you get what you pay for, and Modern Day Comfort is worth every penny. We would highly recommend him! read more

Great service, fair price, courteous and knowledgeable employees. Will not hesitate to us Kraig's company again!!

I have been using Modern Day Comfort for several years. Kraig, the owner, and his employees are professional, knowledgeable, reliable, trustworthy and reasonably priced. read more

Cant say enough good things about Modern Day Comfort, Kraig , and his entire team. When my furnace went out out, I had Modern Day come out the same day, assessed my needs , and had my new furnace installed on a Saturday morning. They were punctual, professional, and took great care with the installation,as well as the old furnace removal. They laid down floor tarps entering the hardwood floor entrance, as well as the carpeted stairs leading down to the basement furnace room. When they left there was no trace left behind other than a professionaly installed new furnace. I wouldnt consider using anyone else in the future and would highly recommend Kraig, Modern Day Comfort and staff, for honest and professional service. read more

Kraig and his team are very efficient and spot on delivering the service they promise over the phone. We happen to replace our 20+ years old and Kraig tuned it 2 years back and gave life for another 2 years (other people were jumping with quotes to buy new Furnace last year itself). Now this year as COVID is settling down, we decided to replace our furnace and AC. Kraig is spot on explaining the multiple opportunities and models we can choose from. One thing I realized after talking to him he is 'Technician' but not a 'Sales person' as he was not pushing to get for high end model and load multiple optional. He and his crew arrived exactly on time and finished the work in mentioned time frame. He even went extra mile and added additional connection to my nest which enables 'Stage 2' & 'Fan' features in our nest at no extra cost! (others will charge min $250 extra for this). The way he worked like he was installing this furnace in his own home - Cleaning spots, picking up tiny screws, vacuuming areas periodically, checking heat vents, what not. It's been more than 3 days we got our Furnace and AC installed and we are pretty much happy and highly recommend Modern Day Comfort & Kraig. read more

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On time, friendly, knowledgable and fair pricing. I called on a Thursday afternoon and was able to have them out at 8am next morning. I wanted a time slot that I could expect to be honored. I was told the first appointment of the day is the only one that could be guaranteed, since some issues take longer than expected to address. I believe any other appointment is a 2 hour window. I will be using this company as my regular HVAC service from now on and I feel confident to suggest that others in the area do the same. I just wanted to update my review since I have had Kraig back out to address a new issue. Kraig is a rare breed, he cares so much about customer satisfaction it's crazy! I am very grateful for Kraig's great service, fun attitude, and absolute top notch customer service. read more

Wow! Great customer service!! Kraig came on time, fixed the problem, gave me some tips on how to manage my AC and stuff. All very professionally done and in a timely manner. I never bother to give out reviews, but I'm a very happy customer and can't resist! I recommend Modern Day Comfort with ten stars, if that's possible. I'm glad that I found a reliable company that I can depend on for many years to come. read more

We have worked with Kraig and Modern Day Comfort for many years. Kraig really knows his business and is always honest if work needs to be done. He has even told us that things do not need to replaced where other companies would replace the AC or furnace just for the profit. Very professional, timely and clean. I would highly recommend this company for everything from maintenance to major overhaul! read more

Of course the A/C had to fail on a 96 degree day when my elderly parents were over. Kraig did a great job being responsive first of all. He explained what went wrong and how to prevent it in the future. He also didn't try and upsell me to the latest flux capacitor! All in all, a good experience! read more

Look no further! All the reviews I read were accurate. I had 4 estimates for our a/c unit that had stopped working. Modern Day Comfort was by far the most informative, knowledgeable, and TRUSTWORTHY about our unit and let us know our options right away. After evaluating all the estimates/options, we had Kraig install a new unit. He explained each step of the installation and even fixed a part of our furnace that wasn't working(free of charge). I can't say enough positive things about Kraig and Modern Day Comfort!! He will handle all our heating and cooling issues from this point forward. read more

Absolutely fantastic! I can't say enough wonderful things about Kraig and this company. We just moved into a new home and when we turned on the upstairs A/C, we realized we had a problem. We first called another company, which charged $200 bucks to come out and tell us we needed to replace the unit to the tune of several thousand dollars. Luckily, we decided to get a second opinion. The initial visit was a fraction of the price charged by the other company (and is waived if Modern Day Comfort is hired to do the repairs/replacement). No only was Kraig able to fix the unit for just a couple of hunderd dollars, he was professional, thorough and did the job quickly. In addition he checked out a couple of other issues we were concerned about. What a great guy and a great service. read more

I have relied on Kraig, the owner of Modern Day Comfort, and also a technician, for around 10 years. Kraig is honest, reliable, and a pleasure to work with. Highest recommendation to call Kraig for any HVAC need. Can't miss here unless you are defective. read more

Modern Day Comfort - Modern Day Comfort - Heating & Air Conditioning/HVAC Near Me - Palatine, Illinois

The crew from Modern Day were efficient and completed the work in a professional manner. They provided a detailed estimate. They obviously had a good understanding of the complicated system they installed. The work was done carefully with attention to detail and compactness. They kept me informed of their progress and the work was competed in a timely manner. After the work was completed they explained the setup to me in detail. The work area was cleaned thoroughly. In all it was a very positive experience and I would highly recommend without hesitation! read more

Kraig is the best. Very knowledgeable. He has done work at our house twice. Kraig installed a furnace, air conditioner and a water heater.

Modern Day Comfort is my GO TO contractor. Yesterday the crew replaced my hot water in two hours. They worked efficiently, did a neat install job, and cleaned up thoroughly. No problems and it was a very fair price. I've used Modern Day Comfort previously for HVACs in two houses with no problems. I've referred them to a number of friends who have all thanked me. read more

I've used Modern Day Comfort twice in two years now. First for repair of my boiler heating system that needed a starter and recently to repair and clean the fins of my hot water baseboard heaters. Excellent work, on time, fair price. I highly recommend this company. I have a new challenge for them this spring... Replace a through the wall air conditioner for me as the 40 year old one I had just stopped working. read more

Kraig, as always, has performed above and beyond! Rich (the new guy) had been out to repair our 11 year old high efficiency furnace. Rich is knowledgeable, polite, and professional. Unfortunately the problem resurfaced after a couple of days and Kraig and Rich tackled it together. Kraig found a blockage in the water system in the furnace. That cleared it up and NO CHARGE!!! Never calling anybody else! read more

This is the second time we used Kraig once in August of 18 for air conditioning and then in March of 19 for our furnace. Kraig is prompt, thorough and makes sure the job is done with out suggesting unnecessary repairs or replacements. Having been in the service industry for over 45 years this the type of person I wish I had working with me! Fair prices for great work. I would give him 10 stars if they were available. read more

Highly recommend. Kraig has 20+ years of experience. Very focused on fixing issues in the most efficient way possible. Fast turnaround time from the initial call to setup the appointment to issue resolution. read more

Kraig, the owner, is a genuinely great guy with some solid talent and experience under his belt. He has always been happy to come take a peek any time things weren't working right. He has even offered up great advice for maintenance on my furnace, or offering tips of things to check before he came over to check out the system. Exactly what you look for in these situations. Honest work at a great price. Can not suggest enough. read more

I couldn't recommend a company more than Modern Day Comfort. I know very little about HVAC, but this company came highly recommended. Kraig came out and fixed my A/C in the summer and my furnace two months later. They were very professional and explained and walked me through everything they did. There was no pressure sales to upgrade or purchase a new unit, especially because it was not necessary. I love supporting local, small businesses and this one is great! read more

Kraig is the Best! He's knowledgeable & nice and explains what he is doing and why. I had Kraig come and tune up my furnace right after another HVAC company replaced my blower motor (at an exorbitant price). The high priced repairman from the other HVAC Company said that my fan cage was warped and that I had small cracks in my heat ex-changer - so he recommended that I get a new furnace. After seeing these positive reviews I called Modern Day Comfort and Kraig came on-time for the appointment, he cleaned and inspected the furnace and told me that the fan cage and heat ex-changer were not a concern at this time. Instead of having to bite the bullet and buy another furnace I only had to pay Kraig's very reasonable price for the tune-up/inspection. And with Kraig's annual tune up I believe that I can get a number of more years from the old furnace. I highly recommend Kraig for his honesty, integrity and abilities to diagnose and fix HVAC issues. read more

Kraig from Modern Day Comfort was fantastic. I wanted to do a preventative check up and great thing I did, we were close to ruining our AC. Kraig was seriously so great and talked to be about everything I needed to know. He was very thorough and even helped me with my front door (totally not in his job description). Would definitely recommend him to anybody out there!! read more

I cannot recommend Modern Day Comfort highly enough! Service from Kraig is consistently top-notch. On Saturday, my furnace decided to blow a part. Kraig came out immediately, and spent two hours trying to fix it. We ultimately opted to replace the aging furnace, and Kraig spent all day Sunday at my house, installing the new furnace and adjusting the surrounding pieces to work more efficiently. Kraig clearly takes pride in doing the best job possible; he is thorough, efficient, reasonable, fair, and explains everything clearly. Spectacular service every time. read more

I can not speak highly enough of Kraig and Modern Day Comfort. This is everything a Heating & Air Conditioning company should be and much more. Kraig was prompt, courteous and knowledgeable, and the pricing was very fair. I have had more than one bad experience with other big name HVAC companies, and I was nervous to try again. Once again Yelp came through and I found the only Heating and cooling contractor I will ever use again. Kraig went out of his way to help me with a warranty issue that happened with my furnace with a previous company. Although we were not able to resolve it, he went above & beyond to try to help me out even though he didn't have to. If you're not using Modern Day Comfort, you are with the wrong company! read more

Today was my first appointment with Kraig and he was fantastic! He is very knowledgeable, friendly, dedicated, with a keen attention to detail. The bottom line is that he cared more about my system than I did which is the highest compliment I can give. He definitely wants to make sure everything is running as close to perfectly as possible which I appreciated. I immediately trusted his expertise and his pricing was very reasonable. My previous HVAC company was sold so I was looking for a replacement and I got lucky and hit a home run on my first try. Highly recommended!! read more

Craig is the best. Fast reliable service. I recommend him to everybody. His prices are very resonable and he seems to genuinely care about his customers. If you have any HVAC issuse I highley recommend you call him, he will get it done right the first time. read more

You must call them! My heat went out on the 2nd coldest day of the year, just a day before that one Wed. where the temperature was -25 out. Kraig and his partner were out within an hour and a half of my call. It turns out my furnace was 24 years old and had died. I asked if they were able to put in a new one and he said it would take about 4 hours to do. He cleared his schedule to put my furnace in! I couldn't be more thankful. Not many companies would do that. I can't recommend Kraig enough! I can trust him and don't feel like I am being screwed over. They are my new furnace and a/c cleaners! I had only used them once in the summer after I found them here on Yelp and he still treated me like a customer he had had for years! You won't be disappointed! read more

I've had Kraig Kane from Modern Day Comfort out to my house several times. I can trust the words that come out of his mouth are the truth. Called him when my furnace went out and he showed up fairly quickly, just like Superman to solve the issue. Will definitely call them again. They are as good as it gets. read more

Kraig came out to look at the scope of work for my kitchen remodel. He left and said he would send me an estimate that day. That was on a Tuesday, by Friday when I hadn't heard from him I emailed him to get an update. He said he had sent the estimate and to check my spam. 1) We both have gmail accounts so it's highly unlikely it went to spam (in fact it hadn't, I checked) and 2) When responding to my email why wouldn't you just reattach the quote? I asked him to resend the quote and still haven't heard back, that was over a week ago. read more

Kraig and his team are awesome. Totally trustworthy in terms of honestly determining what you need, providing an estimate, having him and his team around your family during install, communicating with you regularly all throughout. You'll get what I'm talking about when you give him a call. Passionate about his business. read more

Awesome!! Our heat went out during the snowstorm. Kraig was so on the ball with everything. Got our new furnace ordered and showed up right on time the next morning. Really courteous, knowledgeable and thoughtful. Everything works great. Highly recommended. Thank you!! read more

Kraig is such a great person and goes above and beyond for his customers. He is completely upfront with you and doesn't try to get you to spend unnecessary money. read more

If you like dealing with smaller family run companies that can give you the personal touch, then try Modern Day Comfort. They fitted in a new furnace, gave lots of good advice, and were a pleasure to work with. We look forward to working with them again in the future. read more

Last week, my 85 year old parents were having trouble with their heat (when we have had no temp over 10 degrees in about ten days!). They are on a limited budget. I searched Yelp and found Modern Day Comfort. They had great reviews and I hoped that the service, knowledge, and honesty would be half as good as the reviews said. Well, I was so pleased with Kraig! He not only told my parents that there was nothing major wrong with their furnace (what a relief!), but he cleaned it for a very fair price and even reduced the price when my Dad went to pay him. He did a great job, and they have been without incident for about a week. The icing on the cake was when Kraig called them yesterday to check in and make sure that everything was okay. What a gem! Modern Day Comfort will now be our entire family's heating and air provider, and I will certainly spread the word. It is so nice to find someone honest, kind and knowledgeable in this day and age! Thanks Kraig! read more

Kraig rocks! He is among the top 1% of contractors who have done work on any of my homes over the past 30 years. He's come over when our heat went out late at night without being asked. He's honest and shows up on time for his regularly-scheduled maintenance. He's also incredibly intelligent (he found a mistake by the company that installed our home automation thermostats). I can't say enough good things about him. read more

We've been using Kraig from Modern Day Comfort for years to maintain, service and repair all of our heat and air conditioning and related equipment. He is punctual, polite, fair and clean! Can't recommend him highly enough! read more