Todd and his team are the REAL deal ! Todd is a great master plumber who I have used for the last ten years and his team are great sewer and water experts , he also has a great service department for all your residential needs , they are the real deal no sales bs you want a plumber and at affordable rate he's your guy stop looking call now! read more

Horrid at best. I will make this brief I had a bad experience with this company-they blew me off when I called because the work they did failed in less than 2 years the person on the phone said send photos and an address and they could TRY to be there in a few days . After more than a week I had to call another service, the other company took care of the issue and noted an error in the work . When I felt necessary to write a review on Google I received an absolutely unprofessional reply stating "I don't know why we didn't come back, sorry" and "this work was done 2 years ago" adding in an accusation that the second service was "bashing h20" and "that guy hasn't worked here in 2 years, have a great day" How is that service? And the company that I had in never once even asked who did the original work , he just showed me the issue and fixed it for a fair price for his time. Now I know there are many good reviews of this company, which is why I called them. But if they cannot take an honest negative review then perhaps they should remove the option for customers to leave an account of thier personal experiences read more

H2O Plumbing & Sewer Services - Plumbing Near Me - Inverness, Illinois

These guys are true professionals Very responsive Hard working Good communications We had a monster problem with our sewer line and these guys came to the rescue. Super friendly, very professional, super diligent and trust worthy Very stressful but they did an amazing job solving our sewer problems and I would highly recommend them. Anyone who has had a sewer line issue knows how bad it is, ours was probably the worst case scenario and these guys did an amazing job. read more

H2O Plumbing & Sewer Services - They had to dig 15 plus feet down to fix our issue. - Plumbing Near Me - Inverness, Illinois

Used their service for a running toilet. Easy scheduling and they followed the time as stated. Gave info of what would have to be replaced, no too technical. The price was fair enough. read more

So easy to work with the team when other plumbing services were no use. The team that came out was knowledgeable, fixed our issue and gave us recommendations. We will gladly use them from now on. read more

Todd at H2O plumbing is amazing! we had an emergency and he came out right away. He saved us! I really appreciate their communication and promptness. They're straight to the point and do quality work. I also think they are reasonably priced. I 100% would recommend H20 plumbing to family and friends! read more

Prompt service and reasonable prices. Prompt service and reasonable prices. Prompt service and reasonable prices.

Very unprofessional canceled appointment Then came unprepared no return calls Be aware read more

Very happy with our experience. We had an extensive problem under our kitchen sink. The plumber Fernando explained the problem then did an excellent job in fixing what needed to be fixed. A true professional. The end cost was fair and reasonable for the job. Would recommend this company. read more

Quick and responsive. Wish the quote was more accurate to what the job ended up being but otherwise wonderful service.

Sewer problem in the house. Called H20 Plumbing and they actually answer the phone! Very nice service to schedule a visit. Arrived on time and did a great job, then gave me a summary of what was wrong. I had called 3 other plumbers prior to H20, none answered the phone and none called back. H2O is who I will call next time. read more

Todd and his team helped us complete new water lines in a remodeled laundry room. Todd was upfront, solid communication and completed the work in a professional way. On the fly, I asked for additional help on a sink, no questions asked, just went to work, solved the issue. Thank you Todd and team! read more

Todd and his team are professionals. They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue. The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house. Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit. Great guys and fair pricing...highly recommended! read more

We had a broken sewer main that was leaking, I contacted H20 and Todd called back quickly and set up time to look at, arrived on time, diagnosed and pointed out the sewer main had broken. Showed where the break had occurred. He provided price and said he could fix the next day. His team was on time and worked very hard and completed the job that day and completed finishing touches next day. All around great team and trustworthy. Would highly recommend! read more

H2/0 Plumbing is a great company to do business with and reasonably priced. They sent someone out to my house before their first shift when they found out my water had been shut off all night. I had a broken valve cartridge in the roughing of my shower faucet and could not get the remaining piece out. They had several tools to try, and in 10 minutes I was back to having water. I felt hopeless but they came through when I needed them. I will keep these guys in my contacts and will always recommend them. When they showed me the bill I could not believe how low it was! I was at their mercy and they did not take advantage. Thank you H2/O you guys ROCK! read more

Devin simply the best! I stopped up our kitchen sink dumping a jar of olives down the disposal called him at 9:30 at night on a Wednesday he came out the next day. Did the job, cleaned up and was done in 45 minutes! Very nice guy, excellent work and reasonable for the job. read more

My washing machine malfunctioned in the middle of the cycle and I ended up with a large puddle in the middle of the room with I called Todd and Dominick came out to take a look. After starting the machine three times and letting it run, Dominick was unable to find any explanation for the leaking. He had a few plausible ideas but couldn't find anything wrong. Dominick was very thorough and very pleasant. read more

I am so glad I found H20 Plumbing! They had the best pricing compared to other quotes I received for installing a new cleanout in my mainline, televising and roding/cutting clear invasive roots. Todd and his crew made everything very easy, good communication, professional and got the right people on the phone with my Village to resolve a permit issue within minutes. HIGHLY recommend!! read more

I cannot recommend H2O Plumbing or Todd enough! Great service very , fair and reasonable prices. They were professional and very friendly. We have been using this company for years even after we moved. He helped my elderly mom with her sump pump. She felt very comfortable and he went the extra mile to make sure she was happy with her service. They are very knowledgeable and helpful! I recommended H2O plumbing to all my family and family! read more

plumber came in installed new sink faucets came loose in two weeks. he also jrimoted bathroom supply line. next plumber fixed it all. need new diverter in vathtub. told it was a special part. never called bac. dont think all plumvers there know what there doing read more

We had heavy rain on Sat., 03/28 and we were getting water on the basement floor. Presumed that our sump pump failed. I called H2O about 10 A.M., and a plumber came at 11:00. Wasn't the sump pump, but roots clogging the lines. Some rodding was done to alleviate it, but in the evening, it reoccured. I called Todd at 9 P.M. and he was here about 9:30. Since it was dark and the rain was minimal at that time, he said he'd be back in the morning. He was here at 9 A.M. (Easter Day)He did a temporary repair to carry the water out to the street sewer. A lot of deep digging to replace broken pipe was shown to be needed and about 7 ft. of new pipe (PVC) installed. Todd was very helpful and professional. Had used H2O a few years ago for an Ejection pump replacement and that has been doing a good job. Highly recommend them. read more

Excellent service done by the crew. I am very happy for the quick service provided, Thanks !

I had a blockage in a 120 foot long pipe that ran from my sump pump to the sewer. I received 3 quotes and H2O offered the best price. Todd and his team showed up right on time for our scheduled appointment. They rodded the full length of the pipe to remove the blockage and then ran a camera through the pipe to show that it was completely clear. They were very professional and friendly. No surprises on the bill. I'd definitely call H20 again and recommend them for your plumbing needs. read more

We've used H2O for two projects recently, one huge and one small. We were very happy with their work. The big project was a broken service line, which needed to be fully replaced right before everything shut down for Christmas. We put out bids, and H2O was the lowest. They also had a more sensible plan than some of the other bidders, who intended to tear out my bushes. We took a chance and were glad that we did. Like any big project, there were hiccups, including trouble getting the go-ahead from the city (Evanston). John kept us fully informed by text as we rolled with the delays over the holiday. The team, led by John and Todd, was incredibly professional. Communication was the key. We called them again when a pipe burst after the polar vortex. They fit us in to a jam packed schedule, and fixed it within 20 minutes of arrival. We're satisfied customers and we'll keep using them. read more

I don't usually write reviews, but I had to say something about the exceptional service we received yesterday from H20. We had a clogged clean out drain issue which was causing some mild flooding in our garage. We called H20 in the morning and they arrived promptly with several workers. They identified the issue within literally minutes, and fixed the problem within a few hours. We are so grateful for H20 and that they were there when we needed them! read more

Avoid them!! Way overcharged for a simple 30 minute installation when only labor was involved & no bought materials!! Rip off artists! Hired another company & they did the work for $400 cheaper than them & more professional & thorough & guaranteed! Terrible!! read more

Imagine my horror when I wake up to find minor flooding in my laundry room. After mopping up what I could, I noticed there was water at the top of the floor drain and would most likely come up if I tried to use any source of water. I called H2O Plumbing on the recommendation of a friend. They came out immediately. Turns out a pipe had to be replaced in order to correct the problem. I also received a 3 year warranty! Quick service, great and knowledgeable plumbing technicians all at a very reasonable price!!! read more

Incredibly disappointed! Todd at H2O Plumbing came to our home last week because a pre-sale home inspection revealed a leak in our indoor spa. The attitude was surly and unprofessional. We might have overlooked that but the level of service was even worse. With our approval they opened up the tile around the tub and told us that we had to purchase a ($300) dollar replacement faucet and they would charge us an additional $650 to replace it. On top of that, they charged $150 for diagnosing the issue, and this was not going to go toward the repair (which is common practice). We would also be responsible for the repairs to the tile. We became suspicious and got a lot of feedback on NextDoor that this was not a reasonable amount to charge. After a friend recommended Sandman Plumbing, we called Tom and had a REAL professional come over and do an assessment. He was able to immediately tell that the hot water handle in the faucet was leaking. So H2O Plumbing was going to charge us $800, plus the $300 for a faucet totaling $1100. The entire fix with Tom at Sandman Plumbing cost $250 for a replacement faucet cartridge. The tile that was torn apart in my bathroom by H2O was unnecessary. So now we have to pay for tile repairs. In the process of our home sale we have been dealing with many fine contractors and it is a shame that H20 gives tradesmen a bad name read more

H2O Plumbing & Sewer Services - Torn up tub - Plumbing Near Me - Inverness, Illinois

I had a minor plumbing leak in the hallway bathroom and Todd came out on time, fixed the leak in no time flat, also installed a new drain stopper in the master bath sink. It was a small job, but he treated it with care and did not over charge me. I can highly recommend H2O plumbing for all of your needs. read more

They don't even deserve one star, but I had to choose some thing to post this review. On three separate occasions I had it arranged to get an estimate for a plumbing job, and on all three occasions nothing happened. I am very disappointed in the lack of response that I got. I was in contact with the company and I never got anyone to come out and look at my job. read more

We had contacted H20 due to blockage in our main lines and our daughter had a membership with them (keep this in mind). They were able to fit us in the next day and showed up in a timely manner. That's about as good as it gets! They removed our toilet (now wobbly) to run the standard snake and unclogged the line. It was TEMPORARY he had just flushed enough water and moved the snake around for a quick fix. What he failed to do was run the snake fully to insure that there was no debris in the lines. Now after they finished we left for Australia due to a death in the family and arrived back home 3 weeks later, and was welcomed by BLOCKED PLUMBING. After a 599.00 bill and the problem was still there we decided to call a local company Kings Plumbing Paris Ky. They jump right in pulling the toilet off and run the snake, same model as H20 and blockage was gone BUT they brought up the vines that was blocking our main line! COST $185.00 I literally had to ask twice are you sure it's not higher?!?!?! Nope that's it he said. We got the email from H2O to pay our bill and my husband called to discussed with them that the service they provided didn't fix the issue the company come back with a discount of $149.00 So.... Total $599.00 Coupon $50.00. But members are to get 20% nope not this time. Total $549.00 - 149.00 Because it wasn't fixed New Total $400.00 unsure what the charge is for as they hadn't unclogged our plumbing?!?! read more

The drain in the floor of my laundry room backed up. I called H20 and heard back almost immediately. Two guys came over and told me I only have a 2 1/2" pipe inside my house and that they recommended putting in a clean out drain in my front yard. They then brought in their equipment. After the work was done, they told me they "poked a hole" through the trees roots. It was not explained to me that the root out they were going to do wouldn't solve the problem, but merely opened it for "now". The cost to poke open that hole was $450. I was then given an estimate of $3800 to put in the recommended clean out drain in my lawn, and that the $450 would be applied towards this amount if I agreed to install the clean out drain . Since I didn't want to make the decision to spend that amount of money right then, they gave me the invoice and informed me the work they just completed was not warrantied. I wish I had known that the work wouldn't have been warrantied before they rooted out the drain and I incurred the $450 charge. I would have paid for the trip charge and called around for estimates that could insure that the work would be warrantied, or at least given me time so that I could become confident that I had the best price to get that kind of work done. read more

Todd and H20 plumbing was recommended to me by a friend. We got brand new countertops and kitchen sink put into our home and we thought my father in law could get the job done. Unfortunately that was not the case and Todd was able to come immediately (my kitchen sink was leaking) and fix the issue with brand new piping and truly amazing work. Todd worked efficiently and cleaned his work area when he was done. I was very pleased with the work that was done and I have already called him to come back to do some other small jobs on the side. Thank you Todd!!! I would absolutely recommend h20 for your next plumbing needs. read more

Awesome. Called Todd at 8:15, problem solved by 11:00 am. Pricing was beyond fair and the response time was unheard of. A few unexpected valves needed to be replaced and he did not gouge on that either. Highly recommend. read more

They sent out two plumbers to replace a canister in a Delta faucet and a GFCI receptacle. Thus the bill was double what it should have been. I contacted the company but they will not do anything about the bill. Do not use these guys. read more

I strongly not recommend using these two companies. Last week I used Home Advisor for my problem with sink backup. I used American Sewer and drain. From the first inspection was determined that a camera was need to determine the problem. I paid $165 with not results. Next day H2O pluming and sewer, a sister companies to American Sewer. Without using the camera he determine that I had a broken pipe. We trusted him and we move forward with the repair at the cost of $7,000. During the work and after the work was completed that it was not the case. I believe, as senior I was scam for a work that was not needed. The next day I had a tub and toilet back up. H2o came over and found a clog. H2o has refused to work with me on the issue. read more

H20 was amazing! Responded to my quote request within 15 minutes, took my call well after normal working hours, was able to re arrange his schedule to help me with my perceived urgent issue, came over the next morning right away, diagnosed my issue and didn't even charge me!!! Todd is the definition of a stand up guy and will gladly be referring all friends/family and future business his way. read more

This company saved me about $5000. I had sewer backup and another company cleared the line and wanted to replace it for 5k. I got a second opinion with H20 and with a much cheaper water jetting and rodding, and camera and it turns out I already had a new sewer line and some minor blockage. read more

We recently bought an old house and needed to change an old wheelchair toilet and un-flushable toilet before we move in. We initially had another plumbing guy who is contracted by a big corporation. The guy told us that he cannot install the toilets because he never seen the old wheelchair accessible toilets before...he gave up on getting rid of toilets and installing new ones....(he told me he has been working as a plumber for 30 years....) So we decided to hire someone local. Then my husband found H2O plumbing. H2O plumbing guys come in, get rid of the old toilets, and they install the new toilets with no time! They give us a great advice and consultation. Thanks! read more

I have used H2O Plumbing for commercial jobs in the past. Todd and his team are timely and do great work. I highly recommend them.