Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in this model, and with a little elbow grease I fixed it myself the next time it happened. read more

Once again Appliance Repair MD came galloping to the rescue. The inside water dispenser in our fridge broke, giving us either no water or a deluge we couldn't stop. Robert arrived about an hour after I called. He quickly assessed the problem, foynd a new part locally, got it and installed it in less than a minute. He would have come back another day if I had preferred. What great service ALWAYS from this firm! They are honest, reliable and not trying to upsell to something you don't need. Also always polite and careful with your belongings. I thank God I blundered upon them. They have saved me so much money. read more

I have used Appliance Repair MD for problems with washer and dryer in two different apartments. They are friendly and on time. I would much rather fix what I have than replace. Easier, cheaper, and better than our "throw-away" culture of consumption. read more

Called Appliance Repair MD for GE fridge that was leaking water on the floor. Robert came out within 2 hours, installed part right away & our fridge is working fine. Great service, don't look for anyone else ! Barb L read more

I had a great experience with Appliance Repair MD. They recently serviced my dryer, and the whole process was smooth from start to finish. The technician, Jordan, was very friendly, professional, and easy to work with. He explained what was going on clearly and completed the repair efficiently. It's not always easy to find reliable service companies, but these guys delivered. I would definitely use them again and highly recommend them to anyone needing appliance repair. read more

Roberto from Appliance Repair, MD reached out quickly to help give a second opinion on the freezer/fridge compressor issue. He was very respectful of my requests, professional, quick to respond to this feedback. He offered to check again and look into the freeze patterns and do a full diagnosis despite a new fridge coming in so that he can provide the best service. Though the fridge was working, there were noticeable issues such as a high pitch sound and whistling that indicates that that the failure could happen again. I appreciated his quick response to stop by in a very timely manner and was even nice enough for me to ask if I had any further questions for all appliance issues I may have had and offering helpful future observations and purchases. Thanks again! read more

We were very pleased with the technician who came out to fix our oven. Appliance Repair MD was a great find for us. They are very fair price-wise and came out on short notice we would use them again! read more

Robert came out to fix our broken microwave today - not a dire emergency but on Thanksgiving weekend with a refrigerator full of leftovers, it was kind of a big deal. Robert made a special trip on a Saturday, the same day I contacted him. He was able to diagnose and successfully repair a bit of a tricky issue. In the process, he was friendly, professional and considerate, and his rates were quite reasonable. Highly recommended! read more

These guys were great, friendly,no nonsense, they came quickly and didn't try to rip me off! What more can I say? Thanks read more

Appointment was easy to book with prompt availability . Our fridge was building ice up. Price was very reasonable. They know the job and will tell you exactly what needs to be done. Very pleased with the results. Highly recommend it. The can be trusted. read more

Scheduled an appointment via Yelp and get a confirmation, I get another message the morning of the appointment that the slot I was confirmed for was already taken he suggests another slot the next day and I message for confirmation of the date/time and that's when I get ghosted... No responses nothing. Waste of time and a morning off work. Avoid. read more

Very happy with the service provided by the technician!! Will recommend and use you in the future. Thank you!

Robert arrived promptly and made the entire experience stress-free from start to finish. His pricing was completely transparent -- no surprises -- and he took the time to explain everything clearly. Knowledgeable, professional, and thorough, he did an outstanding job. I wouldn't hesitate to recommend him to anyone. read more

this is a great service, very responsive and always gets the job done. I highly recommend them.

Robert came out to fix my microwave a month ago--it was easy and less expensive than other estimates. That would be enough for a 5-star review. But, today, I called to get an estimate as my dryer was not heating up after a dryer vent company had come (and even re-inspected.) I thought they might have done something as the dryer worked perfectly before they came, but they were insistent it was a broken heating element or some other issue having nothing to do with them (Mr. Duct--avoid them!) Robert diagnosed the issue over the phone in 2 minutes after I sent 2 pictures of the gas line (they hadn't turned the gas back on. Seriously.) It was an incredibly helpful gesture and amazing customer service after a frustrating experience with terrible service. He wouldn't even take payment for the help. I am a customer forever. read more

Appliance Repair was quite responsive to my initial reach out and were great at scheduling a visit. The technician stopped by on Friday and cleaned the coils of two of my under counter fridges. The cost was $100, which I think is fair. They also replaced a broken fridge fan for $400. Fingers crossed that it continues to work. We noticed an hour later that the fridges were not cooling any more. The technician came back on Tuesday and took a look and explained that sometimes when fridge coils are cleaned (old ones) that the fridges break when they are cleaned. We were extremely disappointed at the response as the potential issue was not mentioned before the cleaning happened. We are also disappointed at the response was to quote us $3200 to fix/rebuild both fridges. It really did not seem responsive to the situation that was caused by the cleaning. After a couple of conversations, that is where we landed, with no resolution and two broken refrigerators. I want to stress that these are not scammers, they are knowledgeable technicians and in straightforward situations, I think they would be good to call. However, be aware they may not take responsibility, which may also be the case with other companies. read more

Very responsive, came same day as my call and was thorough and clear about what my issue was. Pricing seemed fair and reasonable to extend the life of my oven! read more

Very knowledgeable and helpful. Also Robert is extremely responsive. I've used them several times and I've always been happy

Our washing machine was acting up (starting the cycle but not moving to the spin cycle). We contacted another repair service and they mentioned a number of pricey repairs but then ghosted us after the estimate. So we turned to Appliance Repair MD and our technician, Raul, was excellent! He ran through all of the machine errors, ran tests and called his supervisor to confirm his assessment. Turns out it was because we incorrectly had our machine on a pre-rinse setting! All in all, I think Appliance Repair MD knows their stuff whereas other providers will just make things up! Our machine has been running like a dream since we have Appliance Repair MD look at it. Thank you! read more

Microwave diagnostic: team was very responsive and prompt and was able to quickly identify our microwave problem. Through their guidance we decided to buy a new one from the brand that they recommended. Thank you! read more

Our dishwasher, while it was still under warranty, stopped working correctly pretty early on and the GE technicians they sent always had a different explanation for why. No real solutions though. I reached out for a second opinion once the dishwasher stopped working completely and luckily Appliance Repair, MD sent Jordan, who immediately was familiar with the model we have and some of the common problems that cause issues. Turns out the first thing he assumed was correct and was able to fix it in no time and at a low cost. He also provided me with some steps for how to avoid future issues. Really happy with the service overall. read more

Excellent, prompt service from Jordan at Appliance Repair, MD. Our oven stopped heating. He quickly diagnosed it as needing a new Bake Igniter, he had one handy, and installed it quickly. Much cheaper than getting a new stove. At no extra charge, he looked at our refrigerator and made some recommendations for servicing it. I highly recommend these guys. read more

Quick great service. Communication was great, tech was knowledgeable and professional. I en is working great now. Will use this company again! Thank you! read more

I have used Appliance Repair MD for several years. Robert is great. Everything he has fixed has worked properly after and the prices are reasonable. Robert is very honest and will let you know if it might be better to get a new appliance rather than repair and old one. Sometimes he has helped me over the phone and not charged anything because it turned out to be an easy to fix issue. read more

Our tech did a great job fixing our dryer which needed a replacement motor. The only issue which presented itself was some difficulty getting the pulley off the motor spindle. Failure was not an option here. After offering my high torque plug in Dewalt (it's a literal beast) with a proper hex bit, we pulled out the set screw. The dryer works well and even buzzes when complete which hasn't happened since we moved in back in 2015. Would recommend. Tech tip: A backup corded drill provides even more power for when the cordless can't handle it. Always use the correct bit for the job. read more

Robert returned my call within one hour. I was impressed. The tech showed up on time, and after installing (a likely unnecessary) solenoid, the dishwasher still did not work. The tech (who was very nice) stayed around to do some troubleshooting with me. I even changed the water feed hose to one I had on hand and it made no difference. We determined that there was some other problem, and he left to go to his next appointment. I felt stranded. After he left, I found the reason why we had failed at troubleshooting. The dishwasher uses only hot water, and we were using the cold water faucet from the sink connection to troubleshoot. The dishwasher is not connected to the cold water. He should have noticed this right away. The final test with hot water failed, so I am no closer to a fix than before I called Appliance Repair MD. So, after spending $295.00 for the repair call, the dishwashed is still not repaired. I have no data to not recommend this company, but from this experience, I will not be calling them for any further work. read more

Appliance Repair MD has helped us out with a couple different appliances over the years. they are always professional, prompt, and explain exactly what the problem is and how they are fixing it. I will call them again if needed! read more

Great service! Knowledgeable and accountable. We will use Appliance Repair MD again in the future!

Needed a fridge fixed in a hurry. They were able to fix it the SAME day! Would recommend any day!

Professional and qualified servicemen! They gave a fixed quote based on job type and appliance model. They took care of the procuring parts as well. Not sure if they are okay with customer buying parts for liability reasons.... never checked this point. Good communication via txt prior to taking the job. Can't say it was the cheapest quote but I am glad I went with them. Would use them again! read more

I had technician to my house from this company to do a diagnos the problem with my washer. It's only three years old Maytag washer which was not finishing the whole circle. Somehow, there was a system glitch. Diagnosis price was $75. But tech told me that it is a control panel need to be changed and he will change tomorrow morning, so I have to pay in advance $225 and I paid. But washer is working fine after unplugging it and plug back. No need to change the panel. Let see if they will return $150 back, depending on how honest the company is. I will update after they return my money. Robert called and refund by zelle. They are honest and will use them again in future if I need it. Thanks! read more

Refrigerator needed repair. Came out quick and repaired. Great work these guys are friendly and reliable. Very fair prices. We have had many appliances repaired and we are happy. I have referred them to family and friends everyone has been happy with their work. Definitely call them if you want honest work at affordable prices. read more

Expert service, quick and efficient. Came within a couple of days, diagnosed the problem and resolved it the very next day. Straightforward and transparent pricing. read more

Prompt efficient and reasonably priced! Will definitely call next time something needs to be fixed!

I emailed Robert about service on my garbage disposal and dishwasher. He texted me within a couple hours to schedule an appointment for the following day. Scheduling was extremely easy and I only needed to provide a few details. Josh ended up coming earlier than the scheduled time and was extremely professional and quick. He was able to clearly explain the issues and propose a solution. My issues were resolved in less than 30 minutes. Overall, the diagnostic cost ($95) is well worth the convenience and I appreciate that it is applied towards the cost of any repairs. Would definitely recommend using this service for future appliance issues. read more

The technician was prompt, knowedgeable, efficient, friendly and provided a clear explanation of the problem and the solution. As I told him, he made the experience as pleasant as it could have been under the circustances. read more

My oven wasn't heating up, a technician was able to come the next day, and found the issue quickly. He explained it throughly to me and ordered the parts right away. Overall, great communication, easy to work with. read more

They came 3 times, yet they couldn't tell us what was wrong with the dryer. Their technician called me stupid for inquiring about their failure to figure out what was wrong with the dryer. Terrible company!! Edit: How pathetic is the company? Their employee was asked to leave after failing to diagnose the issue with the dryer and calling me stupid for inquiring as to why, after 3 visits, they were unable to diagnose the issue. Even their response below is illogical. They came on 3 different occasions to "fix" the dryer. Each time after they left the dryer was not working. After 3 visits , they were unable to tell me what was wrong with the dryer. They were then asked to leave since it was clear that they didn't have the required skills to fix the dryer. (Insanity is doing the same thing OVER and OVER again while expecting a different results. If after 3 visits, you are unable to diagnose the issue, someone else needs to step in). Moreover, how would they be able to "refuse" to provide service to a customer who asked them to leave thereby declining to use their service? The technician was asked to collect his things and leave. If he failed to collect everything, that's on him. It might be a good idea to come up with a response that doesn't rely on stereotypes. You might want to expand your skill set and/or be honest when you don't have the skills to fix an issue/appliance. If you use this company, you better make sure you carefully keep track of their work. Honestly, I would go somewhere else since there are better reputable companies out there. read more

Being an off-property landlord, it is often quite difficult to arrange repair services but Robert made things really simple and effective. His technician, Miguel, called me as soon as he arrived at the property just to let me know he was on the job. He called back within 15 minutes to give me his diagnosis for the washer and a quote for the repair. Within 30 minutes my tenant called to tell me the washer was working perfectly. I couldn't be happier with this repair service! read more

Service tech was punctual and polite. Communication was easy to understand and helpful. Appreciate that after initial diagnosis and quote for repairs was accepted by me, the tech identified incremental issues that would add to the work and cost. His transparency allowed me to make a better decision for our needs, which was to replace the old dryer. read more