Alex helped swap out our old washer/dryer for a new one. He was pleasant to work with, responsive, on time for our scheduled service, and got the job done without any issues. Before installing the new machines, he pointed out some differences between the functioning of our old and new units, and how he was going to test the proper functioning of the new units after they were installed. He tested both machines after installation and made sure there were no leaks with the washer and that the air flow was good for the dryer. He said we should contact him if we noticed any issues. I couldn't be happier with the service. Thanks Alex! read more

Hired to fix my 20+ year old, pristine Maytag washer dryer stack. The washer just stopped working. Super responsive. Honest and fair pricing. The repairman was passionate and took pride in his work. I was quoted 3 times what I was charged by CR by another company. I don't know much but glad I trusted my gut and found CR. read more

Justin is just as amazing as he was the first time. Communication is incredible, I always feel confident he is being honest with me and not trying to take advantage in any way. He sends videos, describes the issues fully, the costs, everything. He inspected all 4 of our laundry machines and diagnosed the issues within an hour and had them all fixed within another hour. This is one of, if not the best, business like this that I have worked with and thankful to have found them years ago. Have used them at least 4 times now and every time has been amazing. Thank you Justin! read more

Lifesaving! Washer stopped draining mid cycle and I was able to get an appointment the very next morning. So responsive to my reaching out! Based on my model number and description of the issue Justin arrived with the part that he had assumed was the problem and he was correct. They were also in communication about the tech's arrival time so I was not in the dark about when he would show up. Overall great experience and for a very reasonable price. read more

We had a washer, dryer, and dishwasher all on the fritz, so I used Yelp's get a quote feature and decided on Alex from there. The day of the appointment he texted me updates so I was aware of about how far out he was from arriving. In a work from home world I really appreciated that. Alex took the time to explain all the issues he noticed with our appliances and what the options would be to fix them. He was straight with us with the fact that it would cost more to fix our washer than to replace it, and that the dryer had issues the building would need to take care of. For the dishwasher he was prepared with some parts in his car and offered us the option of either repairing it ourselves or paying him to. I was fine letting him take care of it and he got it done quickly as my wife and I were able to get some work done. After I Venmo'd him payment he promptly sent a receipt and report of what he found and fixed. Overall I couldn't really ask for more and will look to Alex again if something else starts acting up. read more

If you are looking for reliable and trustworthy repairmen - look no further. Justin is incredible - the first time he came out to fix our dryer - he explained exactly what was wrong with it, what he was going to do to fix it, and then fixed it flawlessly. Unfortunately, we had to have him come back to fix other things over the years (unfortunately, because who wants broken appliances!?) - but he has always been incredibly thorough, really responsive (often times coming out the next day), and impeccable work. We've worked with them for years now. read more

Alex came out pretty much right away. He looked at my Maytag washing machine and gave me several options to choose from. He was extremely helpful on site and with several follow up texts. I would highly recommend, and use this company again without hesitation. read more

I contacted Chicago Repairmen about a intermittent heating dryer issue. Lenore scheduled Alex from Infinite Appliance to come help. Lenore also explained their diagnostic fee and labor+parts repair costs that I might expect. It was helpful because it allowed me to decide to go with them, instead of a couple other places I was looking into. I wasn't in a hurry, but they had an opening less than 24 hours after I contacted them; I opted for a few days later for a time slot that better fit my schedule. Alex diagnosed the 2 issues within 10 minutes. He was very thorough with his explanation, which I appreciated. One issue was something he could fix immediately, which was awesome. The second issue was that the dryer vent needed to be cleaned out, a service he (Infinite Appliance) didn't offer... but he made a recommendation for a company that could do it. All in all it was a great experience working with Alex at Infinite Appliance via Chicago Repairmen, and I will make a note to call them again for future appliance needs. read more

I'm overdue on this review, but I was dealing with a washing machine that was leaking...again. After doing some research and making some calls, I settled on Chicago Repairmen. Alex did an amazing job. He had to come back a few times, but never went above what he quoted me. He went above and beyond to fix everything and make sure that I was happy with the job. You hope you don't need to call repair people, but it's nice to have one in your quiver who is so helpful, trustworthy and competent. read more

Very satisfied. They fixed a Bosch dishwasher with a mechanical issue. Alex went above and beyond and the cost was very fair because the repair actually took more time but they only charged the flat quoted rate. It is just like new now and the experience was very friendly and positive. Highly recommended and would use again any time. They also were very punctual and kept me posted on arrival by text. read more

They were easy to book with and had good availability. My fridge had a crack in the water hose and they explained the issue and repaired it quickly. Pricing seemed reasonable and the water dispensing is working well now. read more

I contacted them for a problem with a freezer not defrosting nor sending cool air into the refrigerator below. The tech did very little diagnostic work to determine if the problem was the thermostat, the defrost heater, the defrost timer or the evaporator fan. His solution was that he would order several replacement parts and try to discover the problem by process of elimination. This I can perhaps understand. However, when I noticed additional symptoms the following day I messaged Alex via Yelp, thinking that it would narrow down the cause of the problem. He did not reply, and that was five days ago. Chicago Repairmen did respond promptly to my initial request for service ( hence the two stars ) but otherwise it felt like a waste of money. read more

Justin and Alex were great. I had a small leak in my washer and was able to get them there within the week. Justin was communicative and let me know when he was on his way which is always appreciated. He identified the issue and him and Alex were able to come back the next week with the correct parts and afterwards, no more leaking! They also identified an issue with my water pressure and hose that could have caused a big issue in the future and fixed that as well. I highly recommend! read more

My fridge stopped working overnight, and I reached out to a few of the top-rated appliance repair places in Chicago. Chicago Repairmen got back to me the fastest (within a few minutes after I messaged them before 8am) and they were able to schedule a service call for the next day. The technician, Jordan, was very helpful and efficient. He was on time within the window I was given, and was in and out in 20 minutes. I thought the labor cost was a little steep ($250 flat fee) for a repair that was done so easily and in little time, but in reality I thought I was going to be stuck buying a new fridge, so I'm happy! I'd definitely work with them again if I have future appliance issues. read more

Prompt in communications and scheduling, fair pricing, very professional and friendly service. Would book them again!

Good people quality work would use them again Their estimate was correct Happy to see it read more

Repaired my LG gas dryer last year Scheduled a visit quickly Responsive and very helpful read more

Our dishwasher kept stopping several times throughout the cycle. I contacted Chicago Repairmen and they emailed back within a timely manner, asking for the model number and easily scheduled the repair via email. Justin came out and even did research beforehand to see if others had experienced this issue and how to fix it. It was a quick fix thanks to his research and knowledge. Would definitely recommend! read more

Unfortunately the (very friendly) repair guy showed up & informed us it would be a 2-person job just to move the fridge away from wall to look in the back. (In the past we have had a single repair person move the fridge solo.) So no diagnosis or repair was attempted. Still charged us $75. read more

I went with Chicago Repairmen because they offered a flat fee for the repair for my refrigerator. For other past appliance repairs I recall paying a $120 no-refundable service charge, and then was stuck with whatever they quoted for the repair. They had the earliest appointment of any of the 3 companies I contacted, were on time, diagnosed the problem right away, fixed it quickly, were neat and clean (cleaned under the cheese drawer and behind the fridge), and even helped me with other appliance issues (diagnosed ice maker, cleaned dryer vent, etc.). Clearly went above and beyond. Highly recommend. read more

Alex and Justin have helped me tremendously with a washing machine issue that I've been dealing with. Ultimately they were unable to repair it but it was due to their specific knowledge, expertise and consultation that I am comforted in recommending this company. They are super honest quick to respond and reliable - they came to diagnose an issue we were having and although it was frustrating that we couldn't find the source of the problem, they came to our home on two separate occasions, had us send video and really tried to thoroughly rule out an issue before jumping to repair. This is critical because many repair people will tell you they can fix it, charge you an arm and a leg for parts and you might still be in the same situation. Although we were unable to get our appliance repaired the diagnostic information and consultation that Alex and Justin provided us made us feel like we were working with honest and hardworking people. Also Lenore was very helpful and efficient in getting me a quote, explaining the fees and certificate of insurance quickly. I hope I won't have to use these services again because I don't want anything to break but I'd definitely reach out to them for appliance repair inquiries in the future. read more

These guys are legit. Baby mama needed dishwasher fixed in new crib and Alex came out and fixed it at a great price. Our fridge is also messed up and he DX the issue and gave a reasonable quote. He knows his stuff and wants the best for you so call him if your appliances are being shady. He'll tell u why and get them straight at a fair price. read more

Adding to the reviews and can say it's the best and most efficient thing I've experienced with hiring a repair man.

Friendly and professional. Would recommend. Reattached or dryer duct that had be one unattached.

Alex fixed my 14 yr old high-end fridge for a very reasonable price. He did a great job explaining in plain language what the malfunctions were. He stayed late on a Friday night to complete the job. Also he's a very nice guy. Highly recommended and I will definitely be calling on them for future repairs. read more

Alex provided very prompt service with great communication for 2 appliance issues in a rental property. He provided thorough diagnostic information and was very transparent. Since i live out of town, he even provided a video snip to make everything clear. I will continue to use Chicago Repairmen for my appliance repair needs. read more

Justin was our service guy. Our dryer started leaking this burning smell, and Justin was able to take it apart and clean out all the (burnt!) lint that had accumulated over the last several years. He also oiled a couple of parts to get rid of the loud squeaking when the dryer was running. Nice guy, very helpful when it comes to explaining stuff. read more

Quick and efficient service. Highly recommend them for appliance repair. Good price. I will definitely use them for other reviews.

The tech Alex was responsive, knowledgeable and fixed the issue with my fridge quickly and efficiently. Bonus that he was also a very nice person! read more

Had a dryer go out in my tenant's unit and Alex and team were just absolute pleasure to work with. A+ communication and project management, worked directly with tenants to schedule, sent me regular updates, videos on broken dyer and then fix. I have literally never had a better experience getting house work done. I could not recommend them more. read more

What a great service that repaired our tenant's oven the same day. The oven was cutting out as it heated up and was found to need a new igniting element. The service responded in the early am within an hour and set up an appointment for early afternoon. Justin, the service techncian was courteous and professional. He had the part on hand and the oven was restored to service the same day. I would recommend this service to anyone needing appliance repair in the company's service area. read more

All of the great reviews are true! They were wonderful and got my Bosch refrigerator back up and running perfectly. Wish all servicemen were this good! read more

I used Chicago Repairmen to replace the door on my Samsung microwave. Great communication and quick quality service. Couldn't ask for more. read more

Quick response. Very reasonable price. very very very professional and knowledgeable. We had a dishwasher not working , fixed in 1 day, gave great advice and tips. Very professional service person. Would highly recommend and am trying to see what else we need fixed now! read more

Easy to get a quote. Came on time. Communicative and fixed the problem with my oven in one visit. It was the most affordable too. I compared a few different quotes and I'm so glad I went with CR. read more

Chicago Repairmen were awesome! I only requested a Subzero refrigerator tune up and they were awesome start to finish. They responded to my quote request quickly, confirmed the appointment as well. They were here a little after the quoted start time frame and communicated the whole time before he arrived. When he showed, introduced himself, asked about shoes and got to work asking questions about the unit. He explained exactly what he was going to be doing and asked if I had any questions. He showed me how to change the filter when it arrived and walked me through what he completed and even read the invoice to me so I know what he wrote. Very professional and respectful. Definitely recommend!!! read more

Alex installed two microwaves in two units of a recently purchased 3 unit building. Not only did he and Justin do a great job with the main installation, but Alex also made sure that the ventilation was installed properly and with the right materials. He was so adamant to fully complete the job that he made 3 separate visits. Alex is trustworthy and has great attention to detail. We will be using his services again, and would highly recommend others to do the same! read more

Alex and his team went above and beyond to repair my fridge. They were patient with me even though I kept on having to reach out (no fault of theirs). That said, they were responsive and more than reasonable on price. Thank you for everything! read more

Needed Bosch oven fixed ASAP and Alex and Lenore were great! Extremely responsive, polite, clearly explained the work and costs. Great customer service. Have already recommended them to several other people. read more

I recently ran into trouble with my washer (it would wash just fine, but not rinse or spin). Chicago Repairmen got back to me very quickly and asked me to sum up the problem, provide the brand and model number and also send a few pictures. Just a couple days later, Justin stopped over and had the washer going again in 20 minutes. He'd said once he saw the photos he knew the problem: a broken or corroded lid switch. He even brought the replacement part in case his hunch was correct. Can't recommend them highly enough. Thank you again Justin! read more