Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

My old dryer stopped working, so I contacted this company for service. They were very accommodating…read moreand scheduled an appointment around my work hours for the following day. The technician arrived on time, assessed the issue, and provided a clear explanation along with a reasonable price quote. On the scheduled repair date, the technician called ahead to let me know he would be running slightly late and gave an accurate estimated arrival time. He arrived as promised, completed the repair efficiently, and explained what caused the problem and how it was fixed. Communication throughout the process was excellent, the price was fair, and the technician was both knowledgeable and professional. I would highly recommend this company to anyone in need of appliance repair.

These guys advertise as a Sub-Zero authorized repair service. Beware-they are not. They visited my…read morehome 6 times making repairs. They didn't know what they were doing, within 6 mos I had to call a REAL Sub Zero authorized repair service to clean up the mess. They charged me $3000, they really conned me. Toward the end of their visits, they told me to add a $300 part, I told them I wouldn't pay for it if it made no difference, which it did not. I didn't pay and they accused me of ripping Them off. Phony advertising-stay away.

Before Sterling Service Group came out, I had another appliance service company (with a 4.5-star…read moreaverage on Yelp) try to diagnose my SubZero refrigerator. From the moment that technician arrived, I could tell he wasn't confident. He was on the phone the entire time getting instructions step-by-step -- even from SubZero directly -- and in the end, all he did was clean the coils for $240. That did not fix our problem so I called Sterling Service Group, and what a difference. Adrian came out and immediately impressed me with his professionalism and knowledge. He spent time carefully diagnosing the issue and determined the seal system needed to be rebuilt or replaced. He charged $157 for the diagnostic, which was fair considering the time he took to get it right. He had to turn the refrigerator off while trying to find the problem. A few hours after he left the refrigerator was still not cooling, I called the company, and Adrian was back within 90 minutes. He added refrigerant, and within an hour the refrigerator was cooling again. The next day, he followed up by phone to make sure everything was working and sent me an estimate for the repair. The price was higher than I'd hoped, and when I replied that it was high, they adjusted it slightly. Adrian returned as scheduled and completed the seal system rebuild this past Friday. He called again this morning to make sure everything was still working -- and it is. Sterling Service Group and Adrian went above and beyond -- knowledgeable, responsive, and customer-focused. After my experience with the other company, I really appreciate finding a service team that knows what they're doing and stands behind their work. Highly recommend.

We had an excellent experience with Appliance Marshall Repair. After multiple companies told us our…read morehigh-end Viking refrigerator couldn't be repaired and recommended replacing it, Marshall stepped in and proved otherwise. His expertise and persistence saved us from buying a new unit--he fixed it when no one else could. Honest, knowledgeable, and highly skilled. We're extremely grateful. Highly recommend! -- Larry & Lori B.

The seal on my SubZero fridge had broken, so I contacted this company for an estimate. They asked…read morefor a few photos of the problem and the label in the fridge, and then Marshall called back explaining the price and time frame for ordering the part. Scheduling the repair was easy, and Dave came in the agreed upon time frame and professionally completed the repair. I felt confident that he has a lot of knowledge and experience, and he took care to remove any debris/packaging. It's as if he wasn't even here, but my repair is complete and my fridge got a nice little vacuuming/polishing too. :-)

Neb was very prompt and brought everything he might need to repair the oven. He gave me an accurate…read moreand fair quote. He was able to complete the repair in well under 30 minutes.

Svilen was very responsive - and came out to our home the same day we reached to him. He was able…read moreto quickly pinpoint the issue, and explain what needed to be done. Completed the appliance repair for us in approx 45 minutes. Amount estimated/charged seemed fairly high for less than an hour's work, as only a couple small parts were needed. Didn't receive a receipt or written breakdown of the repair work that was done - will be sure to request in the future.

JT Services answered the call for our washing machine within minutes, and had the opportunity to…read morefix our gasket seal within 36 hours. You look at DIY videos online and it makes you question the pricing of the job at hand, but Vitalii with JT Services did a super thorough job and was worth the fair fee. Highly recommended.

Purchased a new dishwasher but Home Depot wouldn't install it. Hired JT Services. He was on time…read more Polite. Quick. Pretty painless overall. Thank you!!

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

Jacob diagnosed the problem over the phone and saved me from paying for a service call and,…read moreprobably an expensive repair on a 10 year old appliance. He will me my next call if the next time I need help.

UPDATE: Just had another great service experience with AA Appliance Repair. I needed to have a…read moredryer repaired so I called AA and Jay answered right away. Beyond the quick answer, he was quick to respond via phone and text. He also worked directly with our tenant on scheduling so I didn't have to play middleman. Jay made the experience seamless and even arrived a few minutes early to the appointment. While there, Jay was very professional, cleaned up after himself and I couldn't believe how little I was charged. Those prices just don't happen in Chicago anymore. AA is my absolute go-to for any and all appliance installations and repairs. Definitely hit these guys up!

I own a building in Chicago. One of my tenants had a gasket break on the dishwasher. My property…read moremanagement company call these guys. They did the repair and charged me $358 for a $13 dollar part and 5 minutes of labor. They didn't ring the doorbell and only called the tenant. He was on a teams meeting and he missed the call the repair person didn't even ring the doorbell. My tenant called them back in less than five minutes but the repair person didn't answer. They did come by in the end to fix the problem but they tried to charge my tenant $70 for missing the call. These guys are a joke. Don't ever use them.

Viorel is awesome. We have used them multiple times for different appliances, and every time my…read morewife and I (having owned many homes in 28 yrs Army service), surprised every time by the speed in which Viorel (the technician who came) was able to come out, the extremely reasonable price, his ability to diagnose and be frank of the best way to resolve the problem... every time fixed and at a surprisingly low price things we could not google/AI figure out on our own... and gave explanations overall and always gave information to help us with the appliance and other systems beyond what he came to fix/paid. Best repair service my wife and I ever remember having. As a retired Colonel and pastor speaking with him each time (including background... I intuit with certainty Viorel is someone you can completely trust for integrity and extremely high competence with appliances if you were to request him (but speaking with him, I sense the business has other outstanding technicians/leadership).

I have used A Absolute a few times and have had excellent experiences with this company. They are…read morehonest, have great follow through and their service people are excellent! It's hard to find good service companies that do everything right but A Absolute does. Scott S.