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    Ashley HomeStore

    3.8 (147 reviews)
    Open 10:00 am - 6:00 pm

    Ashley HomeStore Photos

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    6-Drawer Dresser, Queen Bed, 2-Drawer Nightstand, Night Lamp (09/23/22). #AshleyFurniture #Kakaako #Honolulu #Oahu #Furniture
    Jeff B.

    (Delivered 09/23/22 FR @ 1:00pm): Mr. Carlyle Weinberger... who was "Ashley" this company was named after!? Although my family bought various home furnishings from Honolulu's Ashley HomeStore and SlumberWorld locations, respectively, both under the Division of C.S. Wo & Sons, Ltd. banner in June 2022, inventory was back-ordered and didn't finally become available until a few months later. To be fair, a couple items were in stock at the time and were delivered earlier; however, one item was damaged while the other was incorrect. To be honest, there appeared to be few options on the island for home furnishings unless you piecemealed everything together. So, this brand won our business somewhat by default. After the seemingly long wait, the day had arrived to have everything delivered. Did everything go accordingly as planned with little to no surprises!? PURCHASE Bedroom Sets ($2,251.26 + $2,659.61): From three sets of bed frames https://www.yelp.com/user_local_photos?select=WxEpsMq3X1NZoVQXrXAoJg&userid=8jVT2inwc8GIQ6sH2UG9Vw, headboards, mattresses https://www.yelp.com/user_local_photos?select=iCgzZDtOI21wIz4i7hiF4g&userid=8jVT2inwc8GIQ6sH2UG9Vw, to two dressers and a nightstand https://www.yelp.com/user_local_photos?select=W3EXGVyQl0Ni4lpVZssdlg&userid=8jVT2inwc8GIQ6sH2UG9Vw, these were simple wonderful new additions to fill in their respective rooms. The bed legs were shorter than expected, so bed risers may be in our future in order to also be able to store items underneath. Dining & Living Rooms Sets ($3,036.62): From a 6pc dining room table set https://www.yelp.com/user_local_photos?select=thmqeBb6eYvNWv1G_F6TPw&userid=8jVT2inwc8GIQ6sH2UG9Vw, sofa sleeper, sofa chair, coffee & end tables, to a rug and lamps, these items helped to fill the empty space and finally gave it a homey feel and simply a places to sit and relax https://www.yelp.com/user_local_photos?select=F_KfbfPREsj0NwS5qyrGRA&userid=8jVT2inwc8GIQ6sH2UG9Vw. SERVICE A trio of Travis Oh and Jamie Pestana (Home Furnishing Consultants), and Kelly Ota (Bedding Specialist) assisted my family in their selections and delivery scheduling. Leading up to the actual full delivery date, we were in correspondence mainly with Travis as he provided status updates as they became available. In addition, we received email and text confirmations so communication was wonderful. On delivery day, two separate teams of two men (i.e. new delivery and exchange delivery) efficiently moved (or removed in the case of the exchanged items) things into the house, quickly assembled and arranged things per my instructions, and graciously cleaned-up after themselves once they were done. Total time was barely two hours which I thought was amazing! The men were respectful from the moment I met them in the driveway to the time they drove off. True professionalism was exhibited from start to the ultimate finish - mahalo! PARKING (FREE) Located at the busy intersection of Ward Ave. and Queen St., their showroom had a private lot with plenty of spots. As for delivery, you simply had to provide them someplace close enough to unload their truck and clear a passage to their drop-off point - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE Their showroom was a large two-story building filled from wall-to-wall https://www.yelp.com/user_local_photos?select=KUHSkzyIeYMrqDZA_uNICQ&userid=8jVT2inwc8GIQ6sH2UG9Vw and floor-to-ceiling of home furnishings https://www.yelp.com/user_local_photos?select=xKdEjblR8cjsQxUJ7Y0NPA&userid=8jVT2inwc8GIQ6sH2UG9Vw. Plenty of natural lighting came through all the many front glass windows and door while a ton of electric ceiling track lights filled in the rest. There were no TVs while adult contemporary music played in the background. https://www.yelp.com/user_local_photos?select=RuEv6gw_ZCQbfQ_TEqmsbg&userid=8jVT2inwc8GIQ6sH2UG9Vw ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Ashley HomeStore and SlumberWorld's Honolulu location was fun to explore and fantasize about filling a home and would consider them again. Needless to say, their prices were comparably higher within the industry, I was unsure about the quality, albeit I knew others who owned furniture from them and seemed to like it, and the service was generally good with the exception of the initial delivery mishap. Personally, I liked what we got and couldn't wait to use it all on a regular basis. This was truly a one-stop shop with many well-known brands, wonderful merchandise variety, good prices, and efficient friendly customer service. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $7,947.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS

    Delivered damaged.
    Kmaintl L.

    This review is purchase from CS Wo chain of stores (HomeWorld, Red Knot or Ashley Homestore). Hopefully, no one has any issues with their purchase from this chain of stores. 1st purchase in early 2020 was 5 star service as well as the sofabed and lovseat we bought was excellent on a midrange Ashley sofa set. 2nd purchase was also 5 star service on both service and merchandise on a higher quality sofa sleeper that was 3x the cost of their average mid-range sofabed. Great quality and performance on a well made Pulliser sofabed. The most recent purchase was last month and it was delivered damaged. The deliver guys noticed it and took photos to send back to CS Wo. Told me that CS Wo will be replacing it. You really can't tell how good a company is until something goes wrong. If nothing ever goes wrong, you have a great sales rep that bends over backwards to make your sales experience pleasant and you get a good product. Well if anything goes wrong with your sale, I hope you don't get customer support rep Emma. She treats you like you're not important. If she looked up my record and see I bought $8k in livingroom furniture in just 2yrs span of time and should not put me through all the hoops to get my replacement. Just hope you don't get Emma if anything goes wrong with your order.

    Chillin *9/2019
    Joel D.

    Went to check out Ashley home store @ Ward Avenue Location yesterday (Sep 6, 2019 Friday) *Had to check them out to look for some SOFA COUCHES for the crib. As soon as we entered the store we were greeted by an associate worker name LORI, She introduced her self and asked if we needed any help just ask for her, So that was very welcoming for us. So we looked around the whole store and they have a lot of different choices of sofa couches and different materials from polyester to leather etc, too choose from. We came across some styles that caught our attention. And at the same time LORI Thee Ashley staff was always there to ask if we were doing okie and had any questions regarding the products. I asked her some Q's and she gave back some good A's so it was helpful. She even mentioned to us that their other store on beretania could have other style selections of sofa's couches as well so she said you guys might want to check there as well. Thanks LORI for ur HELP yesterday I appreciate it, I also want to say thanks to the other staff who assisted me with using a MEASURING TAPE. Mahalo's. Parking - Lots of parking stall in-front of Ashley furniture about 15+ stalls so you'll don't have to worry for parking. One thing I asked about as well was their DELIVERY service, they charge $130+ for delivery on COUCHES / TABLES / Recliners and there's no limit on products. But if you purchase BEDS it's gonna be a different service charge. (Via LORI)

    Dresser
    Tiffanie T.

    Allen greeted me and my friend as we enter the store, he is super friendly and very helpful showing us around the show room. I only have one day in Hawaii to go look for furniture because I have to fly back to Vegas the next day to continue my moving . Allen was able to help me showing me all different pieces of furnitures, but I didn't decide to buy them on the same day. I decided to contact Allen while I was in Vegas, he was super helpful to work with me on the phone and process the purchase and he make sure that the delivery is on a timely manner when I arrive in Hawaii. I am very happy with Allen and the company. I would recommend all my friends and everyone I know to come see Allen. THANK YOU ALLEN !!!

    Not sure when this will last but good deal at the moment!
    Mel B.

    I am so happy I decided to check this location out. I had the best service. I was greeted and assisted by Andrea. She was so pleasant to work with. I told her exactly what I was in search of and she immediately pointed out furniture she thought I would like. If she didn't know the right answer, she doubled check and apologized if she gave incorrect information. I had an existing quote from the kapolei location (which again awesome service by AJ & Gerri M. - thank you both) Anyway, there were some questions Andrea wasn't sure of so she brought Issac to help. I gotta tell you guys, ISSAC is just all around amazing. He was able to find a solution for my situation and was accommodating and I left the store one happy, less stressed and overwhelmed customer. And that's how you should feel after visiting any where. Even Jade who works in the office area was so nice to me! I will be sending my clients to this location and to see Issac and Andrea for their future home purchases. Thank you so much guys! I will definitely be back to this location in particular!!

    I love my new sofa, it comes with stain insurance - professional stain removal services!

    Looking around town for a sofa that fit the style of the apartment I tripped upon "Ashley Homestore". I looked around for a short while with help of Denise Richards I found the perfect sofa for my studio apartment. She's made a few furniture solution recommendations that I am looking forward to add. Absolutely wonderful showcase - bookcases, nightstands, end tables, rugs, sectionals, dining room sets, bed sets and more all at "Ashley Home Store"!!

    Storefront and entrance on Ward Avenue
    Lyla D.

    Last year, we sold our home because we wanted to downsize and "age in place". We chose to downsize into apartment-living (not into Tiny House smallness) so we have been looking for more compact sized furniture. So, today, after completing some errands, we stopped into this store. Upon entry, we were cheerfully greeted by a sales associate who offered to show us around since this was the first time we had ever been into this store. She quickly gave us a short description of the layout of this 2-story store. After we mentioned what we were looking for, she led us to a section of the store while she introduced herself, Lila Uyeno. Yay, her name is similar to mine so it's easy to remember. We asked Lila about the origins of, upholstery care, color selection and availability of the living room furniture. She was upfront with the information and even provided us warranty information and an estimated timeline of delivery if we made a purchase. Ashley Furniture is part of the C.S. Wo Family of furniture stores so it provides local and national warranties like its sister stores. We did tell her that we were basically just browsing for now as she noticed that my husband had drawn a layout of our apartment complete with dimensions of furniture pieces we were looking for and we came "armed with" a tape measure. She left us to browse on our own but also made herself available to us. We really liked that Lila wasn't pushy or hovering over us. Although, we didn't purchase anything today, we did see some things that interested us.

    Don't buy the Trishelle dining furniture set! We're not heavy people and the frame already cracked after 1 year!

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    Page 1 of 4

    Ashley HomeStore Reviews in Other Languages

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    Review Highlights - Ashley HomeStore

    Just wanted to give some kudos to Kyle for all his help when I bought new furniture for my mom for her new home!

    Mentioned in 17 reviews

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    4.3(50 reviews)
    0.1 miKaka'ako
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    My favorite place in all of Hawai'i !!…read more I always come here because I love their events and the vendors here sell THE BEST food. I'm always excited to try the vendors they have. Every time I come here I'm always amazed by the options and vibe they curate. The owner is an interior designer and you can tell, it's a cozy and calm area with a nice amount of open space. They also hold art exhibitions here and it's nice to see them activate so many small businesses!

    Matcha fest was wild and I noticed they've been having a lot of theme events lately? I wish it was…read moreon a weekend so it wasn't in the middle of a work week but I digress. I was shocked that so many freakin' people pulled up before the event even opened... like bruh.. LOL Could barely even walk inside the establishment.. I feel like they're definitely outgrowing this space - maybe move it to somewhere more spacious? Just a thought lol Other than that on days when they don't have theme nights you can find pop-ups from up-and-coming vendors starting their own individual businesses. It's always great to go and support and I appreciate Fishcake for providing a space for budding entrepreneurs to grow and expand to get their name out there! I also really enjoyed the Neko Art exhibit with the cats. My friend liked the cat art prints and purchased a few and stickers. As you can see there is something for everyone here lol.

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    Simply Home - Gardening supplies

    Simply Home

    3.9(79 reviews)
    4.6 miKahala
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    I was at Kahala Mall the other day. I passed by and all these cute bags they had at the front of…read morethe store enticed me to walk in. I have a weak spot for bags. All my friends call me the bag lady, haha. Anyways, I recognizes these bags right away. They're from Eden in Love. They have the cutest bags ever. This is the biggest collection that I've seen. They probably have all the design and sizes. Most places only carry the medium size as it's their most popular. Here they have it in small, medium and large. I couldn't help myself and had to get one. I got the medium Sushi Crew bag $18. Service was ok. The cashier was nice. The sales guy working the floor seemed irritated when I asked him to help me locate the bag.

    Shopping in Honolulu, Hawaii…read more.. I didn't know why my friend wanted to go shopping here. I try to avoid Simply Home (at Kahala Mall) because there are cute things at the front of the store... luring me in... I tell myself I don't NEED more stuff... However... The merchandise in this store is useful. Dish towels, tote bags, shower curtains, hooks, pet supplies, kitchen gadgets, trivets, and charging cords are some of the items in stock. I even saw a bunny toothbrush holder and a panda hand sanitizer... so cute! I will return to get gifts - especially for mainland friends. Some of the designs have Aloha themes like local grinds... such as okazuya, pineapples, and laulau! Service is very friendly and positive! There was a young man who was sincere about wanting to help me find whatever I was looking for! Thank you! Anyway... it turned out that my friend wanted to get me a Bowl Hugger. It's like a potholder that goes around your bowl when you place it in your microwave, so you can protect your hands from the hot bowl when it comes out from the microwave! Clever, thoughtful gift, right?

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    Sugarcane - Cute key chain with space for quarters for parking meter.

    Sugarcane

    4.2(86 reviews)
    3.6 miKaimuki
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    My daughter and I had lunch nearby. She smelled more food and followed her nose. Next thing you…read moreknow, we were in front of this store. The food wasn't coming from here, but my daughter just had to see what was inside. So we came in to just look. Sugarcane is this cute shop where you can find all these locally made items for a gift, for the home, fir kids, for a friend, or for visitors. They have books, puzzles, toys jewelry, totes, bags, coasters and more. I love the wooden toys for the kids. I bought a wooden cell phone, a camera, stickers and a cute cooking set. They are my kiddos favorite toys. I've gotten key chains and jewelry for gifts. We have coasters for our home too. The workers are pretty friendly and they also wrapped my gift item too. The items seem pricey, but they are locally made and are unique. I don't think you'll find any ship with the same kind of item that Sugarcane carries. Overall, this is a great place to get gifts and maybe something for yourself. Beware of bringing your children. They will make you buy everything.

    This is the cutest little shop in Waialae with all the local goodies- perfect for holiday shopping!…read moreThe pieces here are very unique and has products/ art from a ton of different local artists and artisans. Everything here is really local-fyed and trendy. I love taking mainland visitors here so they can have a unique Hawaii keepsake or so they can go shopping for friends and family back home. The past few times I came here, I got a gift for my mom and for someone who I was going to their house for the first time. Both of those times I bought Aloha Aina aromatherapy candles and soaps. When I've come here browsing for myself, I've gotten\ zodiac themed jewelry, a cute cellphone charm, and a hair clip. The space might be small but the selection is vast and curated- you never know what goodies you'll find!

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    Valyou - Charm 2.0 is Hawaii's Favorite New Bed

    Valyou

    3.7(472 reviews)
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    Small show room but you can test drive the floor models to see if the furniture is a good fit for…read moreyour lifestyle. The quality for the price for the furniture is very good. Very low key, no pressure atmosphere.

    We ordered a Bali wood dining table 1600$ in March. Looks and quality were as pictured except one…read moreminor spot in the center. Fast forward to August, less than a year and my table is splitting. This was not from water damage, over use, or placing heavy objects, humidity or weather related. It just started to split at the end and has continued to grow. Contacted warrenty support which responds quickly. This is what they said not under warrenty. Buyer beware here is their response for me to take care of this on my own. For the price and support this is a 1 star would be zero if possible. That said, here are some suggestions you may consider to help manage or improve the condition: Use a wood filler or repair putty to smooth out the split area, followed by a light sanding and touch-up stain. Apply furniture wax or sealant to protect the wood from absorbing excess moisture in the future. Maintain stable room conditions by keeping the furniture away from direct sunlight, heaters, or damp areas to minimize further expansion or contraction. Engage a local furniture repair service if you'd prefer a professional touch-up. We'll be closing the claim since this type of concern is not covered under the warranty.

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    SoHa Living Kahala - 30% off

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    3.7(87 reviews)
    4.6 miKahala
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    Rita, supervisor said she didn't give me a hard time? Really when you don't give the customer what…read morethey want cause the CUSTOMER IS ALWAYS RIGHT! " I came the other day to return a Christmas present my daughter received! The sales clerk would not give my a merchandise credit even it was clearly a SOHA Living item marked $35.80 with NO red line! She said since I did not have a gift receipt or know my daughters girlfriends name so they could look it up, there was Nothing she could do!!! Really? I asked for the supervisor/manager! That's when Rita came to the counter, again asking me all those same questions that I didn't know! Why should it matter?? I have your merchandise, not marked down!! Plus, I showed her a 1/2 page advertisement that was in the newspaper stating "After Christmas SALE up to 70% off". I had come in on 12/26 and there were only signs of 50% off! When I asked, what was 70% off, the girl at counter said it was online! But she couldn't find anything online that was 70% off! So very misleading! FALSE ADVERTISING!! So when Rita said she had to call her manager, I told her to ask about the ad! Well, Rita returns and finally gives me a gift card for $35.80. No tax? I'm sure all my credits have included the tax!! Also, she didn't talk to anyone and just decided to do " the right thing" But claimed she did not give me a hard time! I really like this store and appreciate 2 sisters who went to Punahou started this business and SoHa Keiki but will have to think twice on patronizing them because of the bad customer service! Please note that I gave this business a 5 Star Review on 4/18/2018! Wow, how much has changed in those 6 years! So sad!!

    No visit to HI is ever complete without a visit to my favorite store. Last year we were in Maui and…read morethis year in Oahu. The brand is consistent. Stores are organized and just oh so cool! I get some of the gifts to bring back home for friends from SOHA.

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    Ashley HomeStore - furniture - Updated May 2026

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