She was one of the most talented techs I've experienced and I don't impress easily. She relocated to Atlanta years ago read more

I wanted to support a Black owned nail salon so very badly, especially because Tahra actually does very quality nails! HOWEVER, her customer service skills and professionalism lack to the highest degree...Her tone is so very belittling and cold. The way she speaks to people who are paying for a service is unbelievable. I rather go to a salon with 7.5/10 nail quality and 10/10 customer service rather than Tahra's salon with 10/10 nail quality and 2/10 customer service. The bottom line is she needs to learn how to speak to people. I should've stuck with my gut and listened to the other reviews! read more

I first came to the salon back in 2015 a couple times, loved the work Tahra did as she specialized in doing natural nails. I was a little off put by her personality however, as she is not very personable and her tone is a little off when speaking to customers. Due to her energy coming off as cold, I decided to go elsewhere as I like to be around positive, happy energy-especially when I'm paying for a service. Most recently, I made the mistake of ignoring my intuition and came back to the salon last month. The only reason I came back was because she hired another nail tech, Yami who ended up being awesome and very friendly. The only reason I am giving one star is because my most recent appointment was not scheduled until sept 17th and due to me having car issues I decided to cancel it today (sept 9th), a week and a day before the appointment. Well when I called to cancel, I was met with what I like to call a nice -nasty tone from Tahra, saying no problem when I stated I needed to cancel. Right after, I asked how long it would take for the $45 deposit to return to my acct and she stated "all deposits are non-refundable, thank you" and abruptly hung up. Now I understand that when a customer cancels last minute it is totally inconvenient to business owners, however, she had exactly a week and a day to have someone else take the spot and I shouldn't have to pay for that. Also, it does not say anything about the deposit being non-refundable on the receipt, so I had no clue until she told me rudely over the phone. Someone needs to let her know that just because you aren't using profanities or being loud when you speak doesn't mean that people can't hear your nasty undertone in your voice. This review has nothing to do with the other tech Yami who I was scheduled with, I would actually go back to Yami if she opens her own shop, again she was perfect! read more

Artistry Salon Studio - Here is Yami's work, and she did the design I asked for perfectly! - Nail Salons Near Me - Wilmington, Delaware

Let me just start off by saying that Tahra is hands down THEE best nail tech I've ever been to. I started going to her way before she even thought about opening her salon and have been a regular ever since. My nails always look FABULOUS! She pays attention to every detail when catering to my nails. Every design has to be perfect to her, every piece of bling in a design meticulously placed, every nail shaped PERFECTLY! I had a salon that I went to for over 10 years prior to going to Tahra and I've never had someone put as much thought into my nails as she does. There's never a day that goes by where I'm out and about and people don't compliment my nails. I started walking around with business cards because people ALWAYS want to know who does my nails. I joke with Tahra because I even have men notice my nails on a regular basis. If there's anything that you want, she will make sure she gets it done. I wouldn't recommend any other salon to provide the quality of work that Artistry does. My nails last for up to 5 weeks (I've seen people go longer)! When she moved away to Atlanta and would come back to Delaware once a month to service her clients, I wouldn't allow anyone else to touch my nails. THAT'S how I know her work is above standard because any other salon I've EVER went to would only last about two weeks, three at the most. I could go on and on, but her work truly speaks for itself. Do yourself (and your nails) a favor an visit Artistry ASAP! read more

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Hands down ArtistrySalonStudio is the only place I've been going to for almost 2 yrs and I haven't cheated and gone anywhere else. My nails have lasted up to 7 weeks without chipping or any of my bling swavorski crystals falling off( I'm so addicted to my bling nails). I've made the adjustment to investing in my nails and I enjoy to the fullest when I get my nails done and the final result. You get what you pay for definitely. For years spending money on my nails and not being completely satisfied and having to return within 2 1/2 weeks was more costly and fustrating where I was going to prior smh. 5 stars for Professionalism Pleasant atmosphere Cleanliness Originality Creativity I love ArtistrySalonStudio read more

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All I've had is compliments on my nails since I got them. The service was excellent. Everyone was friendly and professional. Well worth the wait! And I was happy to give a black owned business my patronage. I will definitely be returning and promoting this establishment to all my friends. read more

Artistry Salon Studio - Luv my nails! - Nail Salons Near Me - Wilmington, Delaware

This was my first time going and I booked the gel mani and pedi. I got there early and she greeted me. She told me to pick out my colors. When I went to pick out my colors she said the regular nail polish is there for my feet. I asked if she did not do gel on the feet and she said no. I was totally not aware of that so I asked if I could just get my hands done as I really wanted gel on my feet. She said I would have to pay a $35 cancellation fee which I did not understand because I was still being serviced and that is when she said that the fee applied for each individual service. Of course I was upset and told her my daughter would just take the pedi and she said okay. Mani- I was surprised that I never had to put my hands in any water or wash them during the mani which is different from what I am used too. During the mani she did not speak much at all. The overall polish and everything was great. I just felt like I was missing the "soaking" your hands experience. Pedi- She said she really thought that I should do it so I told her I am going on a cruise and will be in sand which is why I wanted gel because I was afraid the reg polish would chip. She stated that she has never had a complaint with that and just to try so I did. The pedi experience was PHENOMENAL. She did an awesome job on that. During the pedi is when she started to speak a little more and that's when she explained why she doesn't do gel on feet. Needless to say, my overall experience was good. If I were to give her any suggestions it would be to put a clear indication that she does NOT do any kid of gel pedi's so there is no misunderstanding and to warm up a little more to customers especially when it is their first time visiting. She seems like her personality is decent but it took for me to get the pedi to see it. She did have on Queen of the South in which I was enjoying to watch! read more

I enjoy coming to Artistry. Tahra the owner and my nail tech has been doing my nails for several years now. She is great at what does and has a true passion for it. She learns her clients and makes sure that each time I leave her chair I am satisfied. The salon is always clean and I'm always greeted by a receptionist who is super sweet and always willing to help. I get lots of compliments on my nails even when it's time for a refill. I would advise anyone who is looking for a nail shop that uses quality products, educated nail techs, and fun atmosphere to try this place out!!! read more

Artistry Salon Studio - Courtesy of Artistry Salon Studios - Nail Salons Near Me - Wilmington, Delaware

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If I could give less than a star I would! A business owner myself I love to support my young Afro American peers.. But this was the worst decision I've made! I don't know if all these people who rate this place 5 stars (in Google) have never had quality nails or what the case is but the work that was done to my nails were amateur at best! I lived in Miami for 4 years and when I got my nails done there, I could wear just the finished foundation with no polish because that's how good the application was! I watched this place on IG because I'm very skeptical about getting my nails done by people I don't know... Leaving for LA in a couple days I decided to give this place a go... This place seemed like a good fit and its black owned.. Well, Tarah(owner and surprisingly a nail tech instructor!) did my nails. #1: she used cuticle snippers and cut my cuticles too far back to the point that my thumbs were burning and eventually bleeding. #2: before I even got a chance to point out the fact she cut them too much and a small piece of skin not even on my cuticle, she already had the excuse ready "you pulled your hand back" I was shocked! I hadn't moved my hand at all! This is not my first full set Hun... #3: my 2 middle nails were applied crooked, acrylic was not applied evenly and the top right of both nails were completely missing acrylic! When I showed Tarah, her response was "what are you talking about? Oh when you get Almond shaped nails..." I had to stop her because there is ABSOLUTELY NO REASON why acrylic shouldn't be applied to any part of my nail! It's a full set! Not a partial set! My 2 middle nails on both hands were pointing to the right! Also my nails were barely filed and buffed there were ridges, dents, and roads in my nails!!! It was just an all around sloppy application!! And Tarah really does need some basic customer service skills training! I read how unprofessional she was on other review sites but I gave it a go anyway! Big mistake!!! I stopped her before she put polish on and told her I'd pay her for her service up until that point and go... Polish on top of this amateur application would've looked a bumpy, crooked mess! And I couldn't see paying her more money for a shitty job! If you want quality do not go here! Don't go anywhere to get nails done if you can't wear just the acrylic application without polish! I can see this establishment (well at least the owner) depends on the polish to hide terrible applications! I was getting clear/pink polish so all these ridges and dents would've been clearly noticeable! I gotta go, my thumbs hurt read more

Tara was Very professional. This was my first time going and I was very pleased I couldn't stop looking at my nails and I was complemented wherever I went. I already booked my next appointment with her. I love QUALITY work and that's what she delivers. read more

I really love Artistry Salon. Tahra is very business oriented, she is professional and take her time while perfecting my nails. I started going to her about three years ago and recently started back going to her, each time I leave the salon, I am never disappointed. I pick a color, give an idea on a design and she take it from there. In addition, my nails always last between 3- 4 weeks because she does great quality work. I'm so pleased and content with Artistry nail salon. read more

wow i am really shocked at this reply via the actual owner as if 8 visits isn't reasonable enough to write a review. I'm so confused but not really. I made it clear that the skill is surely there but the lack of customer service was not for my experiences s s s s s s s (that's 8 eses) which is just as important in my opinion. My points were concise and valid. When it comes to customer service, "personalities clashing" is really not an excuse especially when I don't even know the owner/replier personally. my goodness! btw, it wasn't really just about how you treated me hence "tyranny" like atmosphere I mentioned in my review. Smh, I'm so "sad" b/c my review was not intended to offend but i guess this reply via the owner speaks for itself. Your lack of professionalism, snappy reply to a harmless yet justifiable review and sour demeanor exudes once again. Thank Yelp for the platform! read more

Would not recommend this place at all!! I was cut not once not twice but three times. Melissa has a good attitude but I know for a fact I will not be returning I paid $50 for a refill & some designs but had to immediately go to another salon to have my shape fixed. I'm confused as to why I had to pay a $20 deposit for an appointment for 2pm when I didn't actually get in the chair & get my nails started till almost 3. Then I was in such a rush I hurried up & left since I was there for 3 hours I didn't realize I was bleeding till I got half way down the road. My cuticles are very sore still & I have sent messages via Instagram that have gone unanswered. I will be making a call up there at some point today. I follow they're Instagram & was very excited to try they're salon but all I walked out with was a sloppy shape & bleeding cuticles all for $50. read more

Artistry Salon Studio - Very painful bleeding inside nail - Nail Salons Near Me - Wilmington, Delaware

Always a great environment and I love the modern look! My nails are always fab! I'm never disappointed! read more

Artistry Salon Studio - I love Artistry! I always enjoy the atmosphere and I so love the modern look! My nails are always fabulous! I'm never disappointed! - Nail Salons Near Me - Wilmington, Delaware

My daughter has been a patron of this establishment for about three years. For my daughter's birthday I contacted this establishment to surprise her with a gift certificate for her next appointment. To my surprise she actually had an appointment that day.... what luck. I called the salon, and a very pleasant young lady answered the phone and informed me that I would have to come in to purchase the gift certificate, so I did just that. I arrived and asked for the amount needed to take care of my daughter's bill. The young lady that I spoke to over the phone asked the owner, Tahra, who then informed me that her bill is usually $35 ($5 to remove the gel polish and $30 for the gel manicure), however if she wanted a design it would be extra. However, when for the additional amount, she told me she didn't know it varied ($10 & $18). I asked her what should I pay, Tahra then told me to pay the $35 and that she would discount the rest because it was her birthday. Tahra turned to the young lady at the reception desk, told her she would show her how to do it once my daughter checked out. I said wonderful, paid the young lady $35 and was on my way. Here is where this pleasant story goes south. My daughter called me on her way home from the salon to thank me for paying "on her bill." I was a little taken aback, my understanding was that the balance would be discounted by Tahra for her birthday. I thought 'maybe she forgot, or maybe the credit was placed of the wrong account by accident", I called the salon identified myself and spoke to Tahra. I explained to her that I had paid the bill however, my daughter paid for her nails. Tahra informed me that the amount my daughter paid was for the design. I reminded her of the price range she gave me for designs ($10-$18), my daughter paid $25 + a tip. "What design was $25?" She told me the design was a more intricate. SMH By this point I am feeling that this was not an oversight,' but intentional. She was paid twice for the same service. I asked about the discount that 'She' mentioned that she would give, as it was my daughter's birthday. She became a bit defensive, and she told me she that does not give discounts. At this point there was no since in arguing with her about it, I hung up and told my daughter what happened, and suggested she find a new salon. Then this morning the story took yet another twist. My daughter read me a post from Tahra's Instagram about the incident.... but she left out key components. She sets the scene as if I called her and asked her for a discount for my "adult daughter's birthday." She goes on to write that she called her mortgage/rental office, cable company etc. to ask them for a discount on her birthday. Then proceeded to poll the forum. I cannot believe the level of unprofessionalism this young woman displays. However, after reading the reviews, apparently this is nothing new. So, as a resolution I gave my daughter the additional $25 and told her I would give Ms. Tahra her tip personally. Tip# 1- Professionalism, competitive pricing, providing a clean, safe, and friendly environment are all key in any customer service driven industry. Tip# 2-Sign up for "Customer Service/Care" classes immediately! To have sustainable success making your customers feel valued and respected goes a long way. Tip# 3- Leave your attitude at home! People are paying for a service, not your attitude. Tip# 4- If Tahra should feel the need to make another comment regarding this matter she is encouraged to do so with me personally...she has my information. Tip# 5- My last and final tip is from one black woman to another, I am proud of the fact that you had the talent, time and expertise to follow your dreams and start this business. Your sour, dismissive attitude will negatively affect your ability to achieve your highest potential, just tweak these areas and the sky will be the limit. read more

One nail tech was a little rude, didn't really feel the vibe. Didn't speak to me just started working. Nonetheless great work, I will come back. I like to support black owners of things which is what attracted me to this salon read more

I would recommend this salon to anyway who likes their nails to be neat and precise. The nail techs at this salon are very skilled and detailed. I am always pleased with my nails and wouldn't go anywhere else. Also, the salon is very clean and the decor is beautiful. They even go as far as to offer beverages ie (bottled water, tea, coffee, hot choc) and snacks. I love th W service I receive at Artisty! read more

Artistry Salon Studio - Nail Salons Near Me - Wilmington, Delaware

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