Terrible Experience: I've never been so sorry that I spent my money at an establishment. First of all, I walk in and the woman at the door asks, "what do you need?" I figured that the off-putting "greeting" was probably due to a language barrier, but little did I know it would get much worse. So the pedicure itself was okay, my nails look alright, but it was very brief considering what it costed. The tech who did it seemed like she was racing to finish even though there was only one other customer there. She didn't even let my feet soak for more than a few minutes, didn't ask me what shape I wanted my nails in or if I wanted them cut, she barely filed them, it was a mad rush. They even rushed me to pick a color. It was so bizarre! The woman who was at the door was snippy, pushy and even tried to tell me what color to get-unbelievable! Terrible Presentation: When I walked to the back where the pedicure chairs are, I immediately saw junk on the floor, boxes-some opened, some unopened. And boy was I sorry when I had to use the bathroom which they also use as a storage closet-it had more dusty boxes, junk, vacuum cleaners, etc. I'm sorry that I spent any of what was supposed to be a relaxing afternoon in this place. This is the first time I've ever had to write such a negative review but they earned it! read more

I finally had money to splurge on a pedicure, and this used to be my spot. No longer. The woman who did my pedicure was fantastic, and my toes look great. When she was done, I handed her the cash for the pedicure plus a rather large tip. As I was leaving, the male manager chased after me, wanting to know where the money I owed him for my service. I told him I paid the woman, and he had the gall to ask bout the tip! She came running up to the front of the store, explaining that I had paid, and given her tip as well. By then, everyone in the salon was staring at me like I had stolen something. My guess is that the manager didn't want give her the whole tip, and wanted to keep some for himself! So, no, I will never go back there, as I think the manager is holding back the salon employees tips, and was totally rude to a PAYING CUSTOMER. read more

Botanix Nail Spa - Nail Salons Near Me - Newark, Delaware

I was glad I was able to do a walk in for ombré SNS manicure (because I saw a photo on yelp) but I regret going here. First I was up sold nail extension tips which I wasn't planning to get but decided to try last minute because the nail tech (with a short bob cut) made me feel guilty that my current nails were too short for ombré. It was a mistake because one of my fingers was glued on slightly crooked. I pointed it out but she dismissed my concern and said the finished product would turn out fine. I trusted her but it did not turn out fine. It still looks crooked. She also gave me a peach color for nails instead of pink (from the yelp photo I showed her) saying the pinked looked too unnatural. Tbh, the peach looks very unnatural to me, too. I don't mind too much since I'll change it out in a month but this is just another example where I felt pressured to do what the nail tech wanted, trusted her, but her advise was wrong. The whole process took 1.5 hours...way too long, and I was late for my dinner appointment. One thing that struck me as odd was the amount of buffing and air drying for the top coat. It should have taken one to two minutes, they made me wait like 3-4. I also was not given opportunity to wash my hands and they didn't give me any cuticle oil. My nails came out with bubbles and uneven brush streaks and some lint stuck in it. The edges of some of my nails were also uneven and looks like it'll start lifting soon. My thumbs are also two different lengths because they over buffed one. I need a hand to take photos with my phone so I can't show you. The ombré art is great but everything else was meh. All this for $60 + tip (felt obligated to give because I felt pressured again, it was New Years and I was the last one out since they took too long)! This is way too expensive for suburbs and poor quality. I don't want to waste more time to get it fixed and I was visiting from out of town so didn't have the time anyway. I won't be back. read more

Botanix Nail Spa - Pointer finger crooked, pinky had streaks - Nail Salons Near Me - Newark, Delaware

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This salon was amazing. Quick, clean, quiet. The ladies there absolutely pampered me before graduation and I loved it. Plus the quality for the price is great. $85 including tip for a gel mani and classic pedicure! Love love loved it read more

WOW. I just moved to the area and i was looking for a new nail salon and i absolutely found it. The staff was so friendly and helpful, the salon was so clean and I am inlove with my set. I will absolutely be back!!! read more

Botanix Nail Spa - Obsessed - Nail Salons Near Me - Newark, Delaware

Their prices are some of the best prices I've seen and their quality of work is great. They always try their absolute best on every customer. It is interesting how they switch up nail techs... for one person they will have 3 different people doing different steps... one prep, one shaper, one painter. This way each time the nails turn out amazing because each person specializes in different things. I've also noticed that they are ALWAYS extremely greatful for any tip and they always smile and are very kind. Even though they are very busy because they are popular with college kids, they still try to make sure they give their customers very quality work. Thank you for my nails botanix nail spa! read more

I went for the removal of gel acrylics and came out with botched nails and the refusal to get polish. Instead of buffing the acrylic off the employee tried to pop off the hard gel with an acrylic nail even though there was no acrylic nail left on my hands. When I told them to stop because it was painful, they said no it's not painful don't worry. In which they proceeded to continue, then when I asked them to stop again they cut them off with a cuticle cutter. I asked them to stop after they hurt me again and to just file. I then left the store with now uneven, broken nails that they were just going to paint over. I do not recommend. Here is my before and after. read more

Botanix Nail Spa - Before (left, below) & After (right, above photo) - Nail Salons Near Me - Newark, Delaware

I don't regularly get my nails done but when I do, I know I have to go to botanix nails with Andy. I love dip, if done correctly it can last me even up to 4 weeks (my nails take forever to grow) Andy has def done his research on dip and found the best techniques to make your dip last a while and not lift. If you're going to get Dip anywhere in Delaware this is the spot to go to! read more

Botanix Nail Spa - Nail Salons Near Me - Newark, Delaware

Do not bother making an appointment. We had one for two mani pedi's. Got put in pedi chairs immediately. Water was freezing by the time someone came over. One person for both of us and two others, seriously!!! It took 2.5 hours, and that was only because I spoke up about waiting & waiting, being forgotten. We'd probably still be waiting. Either honor appointments or don't take them. Walk ins should wait. Have one nail tech per customer, assembly lines don't work. In the end I had 4 different people, they hop from one customer to the other, which takes so much longer. Not a good experience. My nails look nice, but I will not go back. read more

I got cut while getting my toes done (were all human, it happens) but what's worrying is that it turned into an infection. I went home and right away used peroxide on the cut because it hurt, but it didn't stop it from worsening even after tending to it daily with cleaning it properly. I always take really good care of my feet, and I've been getting my nails done for years and never had this happen before (even other times I was accidentally cut!) read more

Botanix Nail Spa - Infected toe nail - Nail Salons Near Me - Newark, Delaware

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I'm new to Newark, Delaware and I was looking for a new go to nail saloon. I went to Botanix based of their reviews and clients pictures. They certainly did not disappoint! I went there twice already and I always come out of the nail saloon happy. read more

Botanix Nail Spa - Nail Salons Near Me - Newark, Delaware

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Alright... so I've been searching for a nail salon in DE since I moved here last spring. I thought I had found it at Botanix but left today feeling frustrated. I'll start by saying that aside from today, the work itself is usually pretty good. I usually do a dip manicure and a gel pedicure. First I'll start by saying that you get passed around a lot. One person usually starts the process of removing the gel or dip and then 1-2 other people would actually do my manicure which can get mildly annoying. Who do I even tip? The other thing I will mention that is HUGE for me is sanitation. The past 2 times I've been to this salon, they've placed disposable plastic gloves over my hands after the foil to remove the dip. That wouldn't be an issue if they were using a new pair for every person. We are in the middle of flu season and I have to put my hands in the same cheap pair of disposable gloves used on the last however many people. I was not asked to wash my hands prior. So, basically if someone was sick before me, I am putting my hands in the same germ-laden gloves they were using. These gloves are super cheap. If they must be used, a new pair should be used on every person. I mentioned that this was unsanitary at my last visit and had the same experience today. I am pregnant so my immune system is already compromised. Plus, this is just unsanitary. No thanks. Today I came in to have my dip taken off and had a regular manicure and pedicure done. A nice older woman with short hair did both so I wasn't passed around; however, I felt that she either had no clue what she was doing or she doesn't take a lot of pride in her work. Both my toe and finger nails are all filed unevenly. One side is longer that the other. On my toes, only the top portion of the nail was filed so the edges are super sharp. I also warned the woman about a broken toe nail when I sat down and asked if it could be fixed. She went on with the pedicure without fixing it. When it came time to paint my toes, she began painting without fixing it. I asked if the crack was still there and she said no. I grabbed my foot and it was still there. I moved it to show her (although it was obvious). Then she grabbed glue to fix it. I really felt like it was a half done job and that she didn't care about her work at all. I paid $55 for a regular manicure and pedicure for mediocre work. Normally I don't take the time to review, but I paid $55 plus tip and went home and fixed everything myself. Unfortunately I won't be going back between the plastic gloves and my experience today. read more

I've had two different experiences at this salon. The first time I went I got acrylics with gel which were super nicely done but which popped off my nails less than 1.5 weeks after I got the manicure. The second time I got acrylics with just regular polish on top (pictured below) and they are amazing! Other than that the Salon itself is pretty standard, nothing too impressive but clean and well maintained. Staff is nice and services are averaged priced. read more

Botanix Nail Spa - Acrylic nails with regular polish - Nail Salons Near Me - Newark, Delaware

I normally never get my nails done but I decided to get them done for my college graduation. There was a wait since I didn't make an appointment I think it was about a 20 minute wait. The staff was super helpful and talented. I always get scared places won't be able to replicate what I ask for but the women that did my nails literally nailed it. Now I am obsessed and plan on going back again soon to get my nails done. read more

Botanix Nail Spa - Nail Salons Near Me - Newark, Delaware

I visited this nail salon on 8/13 & I'm very disappointed in the way they treat customers who are not regulars. They skipped several steps of my acrylic nail fill including buffing, cuticle oil and grinding my real nails so the acrylics don't lift. They were too busy talking to regulars about a 1* review they got on one of the online pages and complaining about it. If they would have paid attention to the customers in front of them this one start review would not have happened. I know he intentionally skipped the buffing & cuticle oil bc he didn't have them at the station I was at. He looked at the adjoining station & didn't see them so just moved on. My nails lasted 4 days before I lost the first one and a few more came off in following days. Ridiculous! I travel for work & I have nail salons in the cities I spend the most time in & I can guarantee I won't be back here. They should be ashamed with not only how they treated me, but also the poor service they provided. read more

I moved to Delaware recently looking for a salon and I found this place and ". Began" to make this my regular nail spot until I went there and realized they do your nails by having several people do your nails, which is fine, but when they are busy the wait and time to get your nails completed is too long. Also, they charge $10 a Finger for ANY design. So one design on both hands is extra $20. Yikesssss read more

I will never go to another salon in DE I love this place so much!! They do an amazing job, super friendly and clean. Fantastic prices for the 5 star quality service they give! read more

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Seeing the person Andy reply to this and try and defend behavior like this is pathetic. Instead of asking me to contact him and apologize no he defends it. Lol my point exactly skip this place! read more

Am down here from New York for a business trip this place was recommended by hotel staff. Absolutely like they said really nice staff, nice setting very calm and clean they were very pleasant and engaging. They did an amazing job..... read more

Botanix Nail Spa - Gel manicure and volcanic spa pedicure - Nail Salons Near Me - Newark, Delaware

I DO NOT recommend this spa. After a dip manicure, my nails were so swollen and infected from the guy using the drill -- he was not gentle. I called the salon and asked for a refund but they said it "wasn't their policy" to offer refunds. I asked if it was their policy to offer quality service and they had no answer. Will never go back. read more

Botanix Nail Spa - Hurt and infected nails after not-gentle manicure - Nail Salons Near Me - Newark, Delaware

This salon is absolutely amazing! I just moved to the area and have been looking for a new nail salon. I came upon Botanix after reading many reviews on Yelp, Facebook, etc., and I'm so happy that I did. read more

I have FINALLY found *my* new nail salon (cue the choir singing hallelujah). I moved to Delaware almost 3 years ago and have not been able to find a good nail salon. Every single one I tried the quality was terrible. My nails would become weak and break easily, or my gel manicure would chip within the week. I am so happy I stumbled upon Botanix here on Yelp! The reviews were excellent, and they are just a short drive from my home, so I figured I'd give them a shot. Boy am I glad I did! The salon is impeccably clean, and the decor is modern and consistent (basically it's not a dirty hodge podge like a lot of other places can be). I went before vacation so I decided to get a pedicure and gel manicure combo. For the pedicure - my water wasn't too hot, and the tech that worked on me was great. She gently guided my feet into place each step of the way, which I appreciated. I had a long day at work and just wanted to get caught up/lost in social media content on my phone. The tech who did my gel manicure was phenomenal. He did a very thin line of polish across my tips - to help the manicure last, he explained. It has been over three weeks and I only have a couple minor chips, that you'd never be able to detect unless you were inspecting my nails very closely. The only really noticeable difference three weeks out is the new growth in my nails! I chose a dark red and he did several coats to ensure color consistency, and they actually cured the polish for the entire amount of time they needed to - and then some. Not a single other salon I went to I think ever let it cure sufficiently. I did read a couple reviews that made a comment about needing cash. They do have signs up at the salon that state that for the convenience of the techs they accept payment AND tips on credit cards. Cash is appreciated though, and you get an extra "punch" on their loyalty card if you pay in cash. I have only been in on weekdays, and calling same day to request an appointment hasn't been an issue. Several reviewers have recommended calling to make an appointment. I think if you plan to go on a weekend, that's probably a good idea to ensure you get in and/or aren't left waiting forever. Lastly - I LOVE their hours. I work about half an hour away and don't get out until 5 p.m.; sometimes later. Botanix is open until 7 p.m. weekdays! If you are looking for your new nail salon, or in need of a change I HIGHLY recommend Botanix. Amazing quality, friendly staff, clean environment. read more

After my lackluster visit, I paid this salon via venmo, which meant they had access to my first and last name. After seeing my (very gentle) review, the owner decided to take advantage of that information and find me on Facebook to try and discuss my review. Completely unprofessional and quite frankly, creepy. I waited until I had moved out of the area to add this update because it made me so uncomfortable. The entire purpose of Yelp is so there can be discourse between businesses and customers - there was no need to reach out to me privately. read more

Can't recommend highly enough. Andy is running a great business here for appointments and walk-ins. Love the spa pedicure. Have been coming here for several years now. Gel mani is always good. read more

Wow!!! By far the best mani/pedi I've ever had. During my $25 pedicure, I got a little worried that I'd accidentally asked for an upgrade. It included a hot stone massage! I bite my nails terribly, and it makes painting them very difficult for the technicians. Queeny was so patient and did a fantastic job on my gel manicure. Also, they let you pay through Venmo, which is amazing. read more

This is by far one of the best nail salons I've been to. The staff is nice( minus the older woman who sometimes gives an attitude) the place is clean and my nails have come out great the two times I've been. Definitely recommend ! read more

Botanix Nail Spa - Nail Salons Near Me - Newark, Delaware

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Can't say enough good things about Botanix!! Attentive staff, fair prices, and most importantly, beautiful work. I always get a gel manicure and the occasional pedicure. Staff always take their time and are super friendly. Recommend to all. ((Side note: Please be respectful to staff. English is not everyone's first language and a little understanding goes a long way.)) read more

I am new to this area and very picky/OCD about my nails. Was nervous to try a new place and I have to say I couldn't be more impressed. Had to wait a little bit but very worth it. Andy was thorough, clean, and wonderful. All my nails are the same length and shape.. which is oddly not the norm. I will be coming back and highly recommend to anyone. Good color selection, very comfortable, easy to understand. read more

Botanix Nail Spa - Update!! This set lasted a month after my schedule was busy and I couldn't make it back in... no chips and not one broke!!! - Nail Salons Near Me - Newark, Delaware

Great service, but it took my friend and i 3 hours, with appointments, to get mani/pedis. Luckily we weren't on a time constraint, but it sure was a long day! Update: I came in with my sister today, on a Saturday morning, and things moved quickly and everything was awesome! Service was great once again, but I got out in much better time. Last time must have just been an off day! read more

I moved to the area about a year ago and have really struggled to find a good salon. I've had my nails done at Botanix about 10 times now and it's easily the best salon I've been to in the area. It's clean, technicians are friendly, prices are reasonable and my gel manicure always lasts 2-3 weeks (nothing worse than getting a gel mani that peels after a week). Overall I strongly recommend this place if you're struggling to find somewhere decent in Newark/Wilmington. read more

If I could give you any advice it would be to not go here. I went this afternoon noon with an appointment. Little did I know 4 other girls has an appointment and there's only 6 employees. I didn't even get helped till 30 minutes after my appointment. The only person who knows how to do acrylics is the only man who works there. Once helped each person was given a different task. I was filed by one lady, another put my tips on, another did my acrylic gel, and the last lady painted me. It was a nightmare. It's been 10 hours since I got home and I already lost a nail. Oh and yes I spend $60. There nail work is subpar but not worth the money or the time. Make sure you at-least have 3 hours before you book an appointment. Did I mention none of the tools are sanitized between use. Any other place in Delaware could do a better job with there eyes closed. Please don't go here. read more

So, I found this salon based on the great Yelp reviews. I felt that I need to leave a review! They remembered me and my name the second time I came in! That is something I love because you feel valued as a customer. They are usually good about taking walk-ins. When they get busy, it can take a while because they take their time with every customer. Calling ahead is recommended. I found that the best times of the day to go was during the week around 1-2pm. Andy is fantastic with shaping acrylics. All the girls are great with pedicures. Andy and his wife, Nu, are always looking for ways to improve their services. They buy new things like new powders, new gems, and designs to keep their inventory updated. They have become great friends of mine as well :) To keep costs low, they prefer cash or Venmo payment. If you use a credit card, there is no option to leave a tip on your credit card. read more

Botanix Nail Spa - Believe it or not...this was a FILL of my ombre french. Amazing! - Nail Salons Near Me - Newark, Delaware

I have gone twice and have had a great experience both times! The people who work there are lovely and the work they do is quality! I DEFINITELY recommend this salon! read more

I've been casually exploring nail salons in the Newark area for a few years. I haven't always been one to get my nails done regularly because the cost never seemed to be worth the service. So I sat down and compared reviews on Google/Yelp/Facebook to about ten different salons in the area. The reviews here were so good and so accurate. The staff is kind and welcoming, the salon is clean, the prices are average but the quality is much better than anywhere else I have been! I've been twice - once for a full set of acrylics with gel polish and a basic pedicure... The second time for a fill in with a gel polish. I have scheduled appointments both times. The first time there was no wait and the salon was nearly empty. The second time there was a little wait and there were a ton of people there. Both times, I felt taken care of. I look forward to going here on a regular basis. read more

Botanix Nail Spa - Acrylic full set with gel polish - Nail Salons Near Me - Newark, Delaware

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I've been going to the same nail salon since I was in high school and have tried quite a few other nail salons, but have always gone back. Coming here was a game changer! I'm more upset with myself that I didn't find this place sooner! This salon is truly a hidden gem! They went above and beyond my expectations and the entire staff was so friendly throughout my entire service. The salon when walking in was extremely warm, welcoming and looked very clean. The ladies who worked on me were AMAZING and the salon owner even gave me a little discount as a wedding gift! I would highly recommend everyone I know to come here! I won't be going back to my old salon... this place is perfection! read more

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New to the area and hands down the best manicure I've ever gotten! The staff was extremely friendly, and after seeing my nails they recommended powder dip which was cheaper than what I originally asked for. Andy did my nails and they look incredible, for the time he spent and the finished look the price was extremely reasonable. Will definitely be coming back. read more

Yelp says they open at 9:30AM. The sign on the door says 0AM which I assume means 10AM. I arrived at 10:03 and no one was there. About ten minutes later the owners drove in. Now I think I should've been offered some sort of discount for having to wait due to tardiness of the owners/staff, but I wasn't. However, I think they made up for it by offering exceptional customer service. The staff attended to me right away. The lady who did my pedicure did a great job. I loved how she took her time and paid attention to the details. She even used hot stones! The salon is pretty and clean. They have great color options and even showed me the newer stuff. Also, they have a loyalty program if you pay with cash. If you don't have cash they will take Venmo, and there is a Wawa across the street with PNC ATMs. Overall I was happy with my visit and wasn't too bothered with the staff being tardy, even so, it doesn't look good for the business. I will be back. read more

Botanix Nail Spa - Nail Salons Near Me - Newark, Delaware

This is a hidden gem! I have tried at least 10 salons in the Bear Newark area and this is the best. Andy did a beautiful job on my full set. He was meticulous in making sure everything was perfect. The salon is clean, quiet and relaxing. The staff is very friendly and everyone greats you when you come in. A hostess, for lack of a better description, takes you to the colors and points out the latest colors. She checks on you throughout your service and makes sure you are comfortable. A standard pedicure is $25 but I chose to upgrade and it was worth every penny. It included a hot stone massage! I almost fell asleep. The pedi spa were cleaned with bleach cleaner after every customer. I am a stickler for sanitation. Definitely check them out! read more

Botanix Nail Spa - Nail Salons Near Me - Newark, Delaware

Came here on a Saturday when they opened. They have a host that assists you when you walk in, which is refreshing considering the normal "how can I help u?" From someone who is already doing someone else's nails. Staff speaks and understands English fairly well. I got a pedicure and the young lady was so sweet and took her time and they came Out perfect . While getting my feet done a man came and fixed my nails (that I got done at Kim's nail off route 40, they did very bad job) and he reshaped them the best he could without damaging my gel polish. Highly recommended !! read more

I've gone to this nail salon more times than I can count and have loved the quality of work. However my last few visits have not been the most pleasant. First, although the process is almost like an assembly line, with each technician assigned to a series of steps, I spend over two hours there for a simple mani and pedi. Second, aside from Andy, the service given by the technicians is not pleasant. The greeting technician's mood changes depending on the customer and it seems to be based on skin color. I am a regular customer and a generous tipper, but do not receive nowhere near the hospitality the white customers seem to receive. Although the quality of work is great from a few of the technicians, I have felt uncomfortable leaving the salon, feeling like I've been talked about behind my back (or rather, in front, because I can clearly see them pointing at me but saying it in their native language), exhausted because of the wait, and that I'm not a valued customer. Unfortunately, this will likely be my last time going to this salon unless things change. read more