I went to grab lunch next door and popped in to see if they had any appts tmrw - they were pushing for me to get in that day i said No and made an appt for noon the next day. Beautiful shop with a full bar in which they asked me if i wanted a drink. I see why they do this now so you're tipsy and dont mind the work. So i ask for a basic pedicure as im vacationing in 2 weeks and will get gel before then. Anyway she doesnt even let my feet soak she promptly got to It. Homegirl used the pumice stone maybe one swipe down my heels and then punched the bottom of my feet 1 each then got to nail painting. Not a single file was used. I was in and out in 24 minutes and she had the nerve to tell me that next time they will charge me for gel removal but she didnt this time. uhhh yea because she literally hardly removed It the paint is bumpy as hell. So here is my $37 basic not even a file , massage or gel removal ‍ read more

Best Nail Salon - Nail Salons Near Me - Newark, Delaware

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Very good service . Payed attention to detail . Took her time . It's very nice in here . They even have alcohol . My person was Kim . Will be back read more

Best Nail Salon - Nail Salons Near Me - Newark, Delaware

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Definitely don't recommend this place the people are very nice and they don't do a good job! Came in for a pedicure it was the worst pedicure I ever got! read more

NEVER get your eyebrows done here they waxed half of both my eyebrows off. They did a good job on my nails leading me to believe they would do a good job with eyebrow waxing too, I was wrong. read more

Just leaving this establishment, went because I was leaving a business near by. The nail tech did not file my toenails evenly, she cut about 1/5 of the 1st toenail compl off and never said sorry or tried to fix it. I looked at her when she did it, she looked up at me and saw I was looking and know what she did. I did not look at the reviews prior to going, my mistake. Like come on, just trash service, $37 + tips for a mess. read more

The atmosphere here is so relaxing and its made even better with a nice complimentary . The technician, Amy whom does my Mani and Pedi, is personable and always makes me laugh. All those whom come in are always greeted with a Hi, how are you and I'm always made to feel special from the time I enter til the time I leave. read more

I have been coming here since they opened, so years ago since the beginning, I have always been welcomed with a smile and by name. Th e owners, Amy & David, are great, as well as their staff. I highly recommend! read more

I have been coming to Best Nails for over 2 years. Everyone is extremely nice and helpful. And my nails always look great. And don't forget to have a glass of wine while relaxing when getting your nails done. read more

Visited for the first time, I asked for a gel manicure and they delivered great service at a great price $25. read more

Best Nail Salon - Gel mani, my nail tech put a lot of time and detail for a beautiful end result. - Nail Salons Near Me - Newark, Delaware

I went there today for my 6pm appointment and wasn't taken until 6:35pm. No one acknowledged my wait time and when I was finally seen, my service was rushed. My pedicure looked as if a child had done it. I will not be going back! I hope this business learns to appreciate ALL of their customers! As I have never felt appreciated or valued. read more

Best Nail Salon - Pedicure - Nail Salons Near Me - Newark, Delaware

I went in here to see if they had Essie Gel Couture or CND Vinylux polish. They had no idea what I was talking about and kept trying to get me to do a gel mani even though I said I did not want a soak-off acetone removal process. These are two extremely popular products and it's not a good sign when the technicians don't even know what they are! read more

I love this place! Very clean, courteous people and they do nails exceptionally well! I love Tiffany! Her attention to detail and mannerism speaks volumes. I love this place! Yes read more

I love this salon and have been going here since I moved to Delaware! Their color selection is extensive and all of the staff are extremely polite! I specifically go to Tina. She does the best gel manicure that I've ever experienced! I'm super big on the shape of my nails and also the longevity because I have my hands in water more often than the average person because of my profession. My gel manicures last for a full 2 weeks and I can even stretch to 3 when needed. I've never had any chipping or lifting. Please don't hesitate to try this salon out! They are great! read more

Both Tina and Kevin do such an AMAZING job. Highly recommend. I've been getting my pedicures and manicures at Best Nail Salon for about two years now. They take their time, and make sure everything looks perfect. read more

My first time at this salon was a GREAT experience. The pedicure massage was wonderful and relaxing. They really take their time here and do a thorough job. Great OPI nail color selection. Very reasonable priced...mani-pedi was $30. I walked in without an appointment and there was minimal wait...by the time I was done picking my colors they had already set up the foot bath. I re-visited here for just a mani and the service was horrible the second time around. The man greeting customers was very rude when he asked me to wait in a chair while "preferred clients" who had appointments were treated nicely. The manicure was awful and messy. Never visiting again after this experience. It's unfortunate as the first trip was so good and they seem to never be busy which is good for walk-in appts, but the horrible customer service the second time around was a huge disappointment. read more

I have been going to the salon for several years for manicures and pedicures. I now get gel manicures and pedicures. I am always treated kindly and the work is done professionally. My nails last for several weeks (they grow quickly) and I have never had to return for a problem. I work a lot with my hands, so if anything, I am hard on my nails. There is no other salon I would go to. Others have been dirty. This one is kept clean. read more

I waited for an hour and a half and got absolutely no help. I just up and left because I didn't get any service. Worst experience I've had

This place is no longer going to be one of my regular spas. I went in for a pedicure and set the chair to 30 minutes as usual. Linda went through the motions so quickly, the chair still had 20 minutes left by the time she was done painting. My feet never soaked, she was so rough with the file; I winced several times. I refused the razor, opting for callus remover instead, as I usually do. She put the gel on the stone, rubbed back and forth a couple of times, then rinsed my feet. The massage was also fast, nothing was at a pace for it to be relaxing at all. When I got up, I told her about my disappointment and she immediately started defending herself, saying she did everything, and that they usually last only 15-20 minutes. This was somewhere between 10-15, and I get regular pedicures, they usually last 20-30 minutes, especially if noone is waiting. I spent more time drying than I did in the pedicure. I asked a different lady up front if she was in charge, and started explaining my disappointment, that I felt like a received a color change, rather than a pedicure. Linda came up and they started speaking to each other in their language. When I finished drying, I asked if there would be some sort of discount. Linda again came up, interrupted, and said no, because she did "everything." There was no relaxing, no good massage, no need to hurry! And my heels are rough. What a waste of time and money. read more

This place is awful do not come here! I sat for over 30 min waiting for a gel mani and pedi and was never even acknowledged by anyone. When I spoke to someone about this there was no apology or any explanation. I have never had this experience anywhere!!!! There is no excuse for this type of poor customer service! read more

Awesome pedicure. Amy gave a wonderful leg massage. 23$ for the basic pedicure. She used a drill/sander thing that I've only seen with manicures, but she knew what she was doing. Didn't go straight for the razor for my calluses, but actually took time to look Su my feet and decided to go with a different tool. I thought that was a pretty good deal and am very happy with the experience. We will see how long the color lasts! read more

I've been going to this place for about 4 months now. I don't usually make an appointment. Amy is very good and nice. Her husband David on the other hand is rude and not a people person. He rushes through his gel fill like he would rather be anywhere but there. I needed a gel fill he said he had a 5 pm appointment which never showed while he sat behind the desk. That's fine and dandy b/c Nancy did my nails very good and like she cared. I will never let David touch my hands again. Even Nancy had her nose up to him read more

Waited from 3:40 until 4:10, no one said hello to the two of us that came in. Nothing. After half hour waiting and no one even acknowledging us, we left. Although, two other customers came in after us and were greeted. Never will try them again! read more

I love this place!!! My mother has been taking me here ever since I was a young girl and now im much much older and come every 3-4 weeks for a gel pedi. They always have the best colors!!! read more

I used to love this place since I go there all the time. But the service was horrible this evening. I came to get an eyebrow wax and waited 25 minutes without ever being called back. No one checked the sign in sheet or asked me what I was getting. I won't be back. read more

I will never patronize this salon ever again. The owner David made me feel rushed when he was doing my nails. And because of that my nail polish does not match my toes. He's very chatty with his Caucasian customers and treats them like royalty. And believe me when I say I never use the race card, but this is the first establishment I've ever felt like an outcast. The ladies there are fine but he is an arrogant you know what. I give the establishment 0 Stars but I had to select 1 read more

Went to place as an emergency because i wanted my nails done for my bridal shower and didnt have time to go back to Middletown and come back to Newark. My mother in law and I waited about an hr. Which i understand because we did not have appts. They only had 4 ppl working on a Saturday which should have been the first red flag. The color i picked from their box was not the same they put on me regardless of the numbers matching i picked a purple taupe color got a pink taupe instead. The male started working on my nails and grabbed the file to file down my nails before adding the gel polished and i said no to that and he went on to explain to me the polish wont stay without filing my nails. I havent had that done anywhere else. He told me it would only stay on for 2-3 days. After waiting for an hr and being called back a woman walks in and he just goes on to help her and gives me a different tech which was good because i figured he would want to file my nails regardless of my not wanting. This woman was worse i guess, she painted my nails terrible and barely touched my cuticles. A woman walked in and told them she had called a couple of monutes for a pedicure, the lady doing my nails was suppose to do her pedicure, guess she was rushing my nail job for her which is fine except she had called minutes before and was given an appt when then place was pretty busy. This was on Saturday and it is now Wednesday and half if not more of my nails have a chip. I went there because i needed a manicure and it was a waste of money. I will never be returning there. read more

I've never been to Best Nails before and received a $50 Gift Card for my birthday. I'm a restaurant manager so manicures barely last and pedicures feel great but once again, I'm on my feet 60 hours a week. They'd just look ugly again. So I called to see if they did waxing or tanning (every nail salon I've been to has offered these things). He seemed annoyed I asked about tanning and kept saying "this is a nail salon, not a tanning salon." Long story short I'm not going there and will use my birthday present as a prize for one of my employees since they all get their nails done. No hospitality whatsoever from what I could tell. I'm pretty upset honestly but it is what it is. read more

I will not be back. I walked in, was told to pick out a color and waited 20 mins in the pedicure chair BEFORE they did anything. The one girl was walking around cleaning up and taking her time to get to me. She did a nice job but took FOREVER. It shouldn't take a whole hour for a pedicure. My gel nails look terrible. The owner (gentlemen) took care of me and I asked for short and semi square. Well I have Jersey fan nails that looks horrific. Most of them are crooked and he rushed through the entire thing. He kept turning around watching the tv and talking with his head turned while he was filing, no wonder my nails are so crooked. He got annoyed when I didn't have cash to pay with and $75 for a full gel set and pedicure!!! I have never paid that much in my life. I do NOT recommend this salon. Horrible service. It only gets two stars because the girl who did my toes was very sweet. read more

First off the fuck. They are not sanitary the lady doing my nails was bleeding from her nail & continued doing my nails. I showed her my design I wanted & she said she could do it for me. After having her almost glue my skin of my thumb shut to my nail she tried fixing it & cut me. I personally seperated my thumb from my nail. After waiting for her to run around in the back leaving me sitting for 15 minutes, she comes back to tell me she cannot do my design. Okay, I asked her ahead if they could do it.. apparently they can't now. Then I asked for another one I knew they could & again she walked around then came back to say they are busy so I could come back later. Wait whaaaaat so I told her that no I will go somewhere else. She ran to give me my money back out of the $28 I gave her she gave me $8 back., I will never return to this poor excuse of a nail salon. read more